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Best Customer Experience Software

If customer experience is your top priority, then do not hesitate to check this authentic list of the top Customer experience software (CX) prepared by the experts at Goodfirms. The best Customer Experience Management (CEM) software listed below can help you to enhance every interaction and experience your customers can have with your brand.  Easily compare the listed CEM software, use the filters for features, pricing, and the deployment model, and check the verified reviews to select the top customer experience platform for your business. Deliver the most outstanding experiences to your customers with these customer experience solutions. 

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Dec 31, 2025
240 Software

List of Best Customer Experience platforms | Best CEM Software

  • Akio.CX

    AKIO is a company that provides customer experience software platforms. It proposes cross-channel solutions that help you with customer engagement management, voice of the customer analysis and brand reputation monitoring. Akio proposes ... read more about Akio.CX

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Industries
    • Marketing-advertising
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Ameyo Engage

    Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in ... read more about Ameyo Engage

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    10% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Reporting & Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Industries
    • Marketing-advertising
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Dashly

    Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to return the ... read more about Dashly

    Entry Level Price
    $31.2 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    20% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Reporting & Analytics
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Industries
    • E-learning
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Get Free Trial
    Available Packages
    Standard
    $31.2 Per Month
    Visit website

  • NGDATA

    With experts you trust, NGDATA helps brands accelerate digital transformation through proven customer engagement best practices across industries coupled with our suite of enterprise technologies. All delivered end-to-end through a global professional ... read more about NGDATA

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Moxtra

    Keep your customers engaged by delivering a one-stop digital experience. Moxtra powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - under your brand. ... read more about Moxtra

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    12% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Locobuzz

    A platform that can flawlessly integrate into social media profiles with just a click of the button. Locobuzz helps you to keep track of your social media in real-time using smart AI ... read more about Locobuzz

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Text Analysis
    • Trend Analysis

    Key Details
    Industries
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinar

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • PowerReviews

    Founded on the premise of consumers helping each other, we built a company elevating consumer opinions. More than a decade later, we’re even bigger consumer champions and helping brands leverage their feedback ... read more about PowerReviews

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Experience Software

    Features
    • Dashboard
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Survey/Poll Management

    Key Details
    Industries
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • Review Loops

    Create custom review apps to spawn feedback from customers before they leave your store. Manage and quickly respond to reviews from all the top review websites in one dashboard. Get your reviews ... read more about Review Loops

    Entry Level Price
    $99 Per Year
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $99 Per Year
    Visit website

  • WizVille

    The story of WizVille began in 2012. Timothée de Laitre, co-founder of the company was asked to take part in AFNOR’s work on the creation of a standard relating to the reliability ... read more about WizVille

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Reporting & Analytics
    • Sentiment Analysis

    Key Details
    Industries
    • Marketing-advertising
    • Public-relations
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinar

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • SurveyLegend

    SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Now you can create great-looking ... read more about SurveyLegend

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    25% in Customer Experience Software

    Features
    • Action Management
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
    Vendor pricing page
    Visit website

  • Discuss.io

    Discuss.io helps market researchers stay on track during interviews and streamline the work that follows. Features include moderation; public, private and back room chat; interactive stimuli, screen sharing and whiteboards; searchable transcriptions; ... read more about Discuss.io

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Sentiment Analysis
    • Text Analysis
    • Trend Analysis

    Key Details
    Industries
    • Broadcast-media
    • Marketing-advertising
    • Media-production
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • InMoment

    Improving experiences is why InMoment exists. XI is how we do it. Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, ... read more about InMoment

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Five9

    Five9 outbound allows organizations to make outbound calls to identified lists of contacts in a predictable and efficient manner. The Five9 Predictive Dialer dramatically increases the number of live connections for your ... read more about Five9

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    15% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Reporting & Analytics
    • Sentiment Analysis
    • Text Analysis
    • Trend Analysis

    Key Details
    Industries
    • Banking
    • Consumer-services
    • Financial-services
    • Hospital-health-care
    • Information-services
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • CallMiner Eureka

    CallMiner Eureka makes it possible to analyze 100% of customer conversations and turn those insights into transformational business change. No other platform delivers the tools and capabilities to drive enterprise-wide value. With ... read more about CallMiner Eureka

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Reporting & Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Industries
    • Banking
    • Financial-services
    • Information-services
    • Information-technology-services
    • Retail
    • Wholesale
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars
    • Case Studies
    • Whitepapers

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • CredSpark

    CredSpark transforms your content into personalized experiences that generate unique data, deepen relationships, increase audience engagement, and drive growth for your organization.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Khoros

    Khoros Communities gives you a branded, interactive platform to transform search, evaluation, purchase, and support interactions into connected learning experiences. Power your community and increase your team’s efficiency. Use our Slack integration ... read more about Khoros

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Experience Software

    Features
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • GetFeedback

    The world is changing fast, and so are your customers. You need an agile CX solution that lets you deliver great experiences to meet the changing needs of your customers. Collecting customer ... read more about GetFeedback

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Centercode

    Centercode is a cloud-based customer validation solution that helps businesses manage processes for capturing client feedback using alpha, beta and delta tests. Key features include product reviews, content management, discussions/forums, crowdsourcing, customer ... read more about Centercode

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Survey/Poll Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Panviva

    Panviva is a cloud knowledge management system that empowers your employees to provide top quality customer service. Panviva captures information from wherever it is stored in your organization, optimizes it for better ... read more about Panviva

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Knowledge Management
    • Predictive Analytics
    • Reporting & Analytics
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Go4Clients

    Technology has allowed most industries to improve communication with their end-users by offering tools from informational but not intrusive to promotional and highly intrusive. It’s evident that reaching end-users by combining different ... read more about Go4Clients

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • ChurnZero

    ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero ... read more about ChurnZero

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • TOTANGO

    Totango is a Customer Success Platform that drives action and focuses for teams and predictable results for management. Totango is a customer success platform that helps recurring revenue businesses simplify the complexities ... read more about TOTANGO

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    33% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Predictive Analytics
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Whitepapers

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • AnswerDash

    Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized ... read more about AnswerDash

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Dashboard
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Amity

    Health scores and tailored insights help your team to cultivate and maintain high-precision customer relationships. A unified view of CRM, Support, Billing, Email, Marketing, Usage, and Outcome Data. Manage the entire customer ... read more about Amity

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Kilterly

    Kilterly is a startup SaaS company that provides customer success software to companies of all shapes and sizes. Our mission is to provide insights that empower companies to upsell while building and ... read more about Kilterly

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Experience Software

    Features
    • Action Management
    • Dashboard
    • Feedback Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Mac
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Visit website

  • Salesmachine

    Salesmachine empowers your sales and success teams with actionable product usage insights and automation to grow your business. Salesmachine identifies risks and opportunities based on product usage and customer data to help ... read more about Salesmachine

    Entry Level Price
    $75 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $75 Per Month
    Visit website

  • WalkMe

    WalkMe's product super-imposes an interactive and flexible layer containing step-by-step balloon hints, which are attached to different User Interface (UI) elements, that appear in a sequential manner according to the users' actions. ... read more about WalkMe

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Brightback

    Brightback helps save and retain customers, automatically triggers customer-saving workflows, and provides insights on where you need to improve. Maximize your efforts on high-value accounts with automated customer profiling. Target customers with ... read more about Brightback

    Entry Level Price
    $1000 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $1000 Per Month
    Visit website

  • Crowdvocate

    Understand the post-sale journey of your customers on multiple touchpoints throughout their lifecycle. Leverage those insights for personalized triggered campaigns. Crowdvocate is a B2B customer marketing & advocacy automation platform that uses ... read more about Crowdvocate

    Entry Level Price
    $1628 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    33% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $1628 Per Month
    Visit website

  • CXONCLOUD

    What do you get with CXONCLOUD? Lead Generation App builder, one-click connect to the web, social & print media, live chat with the customer, one-click bulk send customer announcements, creating awards & ... read more about CXONCLOUD

    Entry Level Price
    $39 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Webinars
    • Infographics

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $39 Per Month
    Visit website

  • Kangaroo

    Maximize your sales and grow your business with your very own customer loyalty program! Branded to your business, Kangaroo gives you the power to reward, communicate and engage customers on multiple channels ... read more about Kangaroo

    Entry Level Price
    $149 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    33% in Customer Experience Software

    Features
    • Action Management
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Infographics

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $149 Per Month
    Visit website

  • Ovation

    Find out how your drive thru, third-party delivery, pickups, and in-store customers are feeling, fix anything in seconds, get more 5-star reviews, and have an easy-button for insight and retention. Gather customer ... read more about Ovation

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Feedback Management
    • Multi-Channel Data Collection
    • Operations Management
    • Sentiment Analysis
    • Survey/Poll Management
    • Text Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • PeopleVine

    Earn your customer's loyalty by rewarding them for more than just the dollars they spend. Create digital engagements that incentivize customers to return and refer. Create Loyalty Leaderboard contests. Earn points and ... read more about PeopleVine

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Multi-Channel Data Collection
    • Operations Management
    • Survey/Poll Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Infographics

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • SailPlay

    Increase your revenue by up to 50% with a customer loyalty and rewards program using SailPlay Loyalty. With SailPlay, you can customize your program, plus manage your customers, their activities, points and ... read more about SailPlay

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Experience Software

    Features
    • Customer Segmentation
    • Dashboard
    • Knowledge Management
    • Multi-Channel Data Collection
    • Predictive Analytics
    • Survey/Poll Management
    • Trend Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars
    • Infographics
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

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