Best Customer Experience Software

List of Best Customer Experience platforms | Best CEM Software

• Intercom

  4.3 5 Reviews Verified

  Intercom is a modern customer communications platform that unifies every aspect of the customer journey, from conversion to engagement to support. Intercom builds a suite of messaging-first products that all modern internet ... read more about Intercom

  Intercom Reviews

  I will highly recommend it due to its ease-of-use and great compatibility. reviewed by: Daniela Sawyer, Founder at FindPeopleFast

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Survey/Poll Management

  Key Details

  Industries

  • Education-management
  • Financial-services
  • Hospital-health-care

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

  Reviews

  What User‘s Say

  Intercom uses powerful messaging and automatic to give a better experience and faster answer to your customers.

  Michael Hudson

  Highly recommended!

  Malte Scholz, Co-Founder at Airfocus

  Suitable for small businesses

  Momchil, Marketing Manager at Codegiant

  Review Summary

  I have been using it in my business. Have all the options to use and everything is streamlined. Really a great support platform with a very friendly design and really good internal support. It allows me to respond and update from anywhere. Nice ticket application and support. ...Read full review

  

  Michael Hudson

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

  Vendor pricing page Try Software Demo

  Visit website

• Vtiger CRM

  4.5 4 Reviews Verified

  Vtiger is an AI-integrated CRM software for startups and small to medium businesses. The software integrates easily with other tools to align all your teams under one dashboard at every stage in ... read more about Vtiger CRM

  Vtiger CRM Reviews

  And All-in-One CRM and Support Suite reviewed by: Jose Quintero, Support Services Manager at GB Advisors, Inc.

  Entry Level Price

  $12 Per Month

  Free Trial

  15 Days

  Pricing Type

  Flat Rate

  0% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Operations Management
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

  Key Details

  Industries

  • Computer-software

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • In-person
  • Documentation

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

  Reviews

  What User‘s Say

  Great product for all valuable business. !!

  Avinash Yaduka, Director at YADUKA GROUP

  One Stop solution for Growing Companies

  Saurabh Saxena, Product Operations & Marketing at InterviewBit

  VTiger CRM Review

  Abhinav Mahajan, Co-founder at Helfis

  Review Summary

  It is an amazing product where all Sales, Project and service can be maintained very well. It help all roles of organisation.

  

  Avinash Yaduka, Director at YADUKA GROUP

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 15 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial

  Available Packages

  One Growth

  $12 Per Month

  One Professional

  $30 Per Month

  One Enterprise

  $42 Per Month

  Visit website

• Genesys

  4.5 4 Reviews Verified

  Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across ... read more about Genesys

  Genesys Reviews

  Solid products with good support, and the clout behind them to keep developing. reviewed by: Kristopher Kauth

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Per Feature

  10% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

  Key Details

  Industries

  • Accounting
  • Banking
  • Financial-services
  • Information-services
  • Information-technology-services
  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • Documentation

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar
  • On-Site Training

  Reviews

  What User‘s Say

  Genesys is a suite of cloud- services that enable companies to deliver a personalized experience that makes life easier.

  Anthony Horton

  Great Call Center phone systems

  Richard Oberle

  Genesys Cloud - all the technology and know-how under one roof!

  Robert Wakefield-Carl

  Review Summary

  Nice and very helpful solution. This suite has made my life at work so much easier. Super-fast to submit a ticket, I can input plenty of information, plus I can see all updates. customized domain, knowledge base, and self-service portal. Overall, it is a cool tool that makes it easier to track your work. ...Read full review

  

  Anthony Horton

  Packages

  Pricing Type

  • Per Feature

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Quote Based

  Vendor pricing page Download Pricing Document

  Visit website

• Front

  4.3 3 Reviews Verified

  Front is your hub for all things customer communication. We combine the simplicity of email with the intelligence of a CRM, so you can provide tailor-made service at scale. Collaborate easily, eliminate ... read more about Front

  Front Reviews

  A front is a ticketing software better than help desk software that helps in managing my emails easily, effectively and smoothly. reviewed by: Austin Bowman

  Entry Level Price

  $9.00 Per Month

  Free Trial

  7 Days

  Pricing Type

  Flat Rate

  17% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Operations Management
  • Survey/Poll Management
  • Text Analysis

  Key Details

  Industries

  • Computer-network-security
  • Computer-software
  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Webinars
  • Case Studies

  Reviews

  What User‘s Say

  It helps us in managing our workload and respond quickly to customer requests

  Davin Joseph, CEO at My Enamel Pins

  As an ecommerce store, we have found that the Front software is the best help desk solution for our type of business.

  Patrick Crane, CEO at Love Sew

  Review Summary

  Our company My Enamel Pins uses Front as our Help Desk Software, and we’ve been using it for about a year now. When it comes to the overall pros and cons of the software, I will give Front a rating of 5 in most areas. Our team finds that the ease of use is top-notch; tasks such as ticketing, automation rules, SLA tracking, and more are very intuitive. The features & functionality have also made us really productive - there are email view customization options, intelligent notifications & time-tracking features which boost efficiency. We never experience any major issues with Front since their amazing support team is always there for us whenever needed! It’s also cost-effective given its wide range of pricing plans, so we get great value for money from Front. And finally, integration with other systems was a breeze - once on-boarded, everything ran smoothly without any hiccups!

  ...Read full review

  

  Davin Joseph, CEO at My Enamel Pins

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Free Trial

  • 7 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $9.00 Per Month

  Visit website

• Sprinklr

  4.5 2 Reviews

  Sprinklr is the first unified customer experience management platform for the enterprise. We help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social ... read more about Sprinklr

  Sprinklr Reviews

  Sprinklr is flexibility to use and helps in gathering insights by analyzing case data reviewed by: Ashley Amor, Co-founder at People Find Fast

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Contact Vendor

  20% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

  Key Details

  Industries

  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Blogs
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Quote Based

  Vendor pricing page Get Free Trial

  Integration

  Integrated With

  • Adobe Analytics

  Visit website

• Qualtrics

  4.5 2 Reviews

  Real-time customer insights that lead to action across the entire organization. Deliver breakthrough customer experiences with the most powerful, agile Experience Management Platform™. Qualtrics Experience Management (XM) is the only software platform ... read more about Qualtrics

  Qualtrics Reviews

  Overall, great software reviewed by: Jeanette Høj Jensen

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  15% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

  Key Details

  Industries

  • Computer-software
  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

  Support

  • Phone
  • Weekdays

  Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Gainsight CS

  4.5 2 Reviews

  Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.

  Gainsight CS Reviews

  Versatile tool with a good customer support reviewed by: Tal Admon

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Predictive Analytics
  • Survey/Poll Management
  • Trend Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Influitive

  5.0 1 Review

  Influitive works with forward-thinking marketers and digital businesses who want a better way to engage customers and mobilize advocates to increase referrals, references, reviews, case studies, and more. Our easy-to-use platform combines ... read more about Influitive

  Influitive Review

  Influitive, your customer's experience is important reviewed by: Ernesto Marengo Palomino

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Operations Management
  • Survey/Poll Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows

  Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Userlike

  5.0 1 Review

  AI is here to stay. Optimize costs and increase service efficiency with our no-code automation and chatbot features. Now also available with GPT-4 integration. The prime time to engage customers is when ... read more about Userlike

  Userlike Review

  Userlike is the leading software for live chat software that offers professional chat software for websites. reviewed by: Luna Carpenter

  Entry Level Price

  $90 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  25% in Customer Experience Software

  Features

  • Action Management
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Survey/Poll Management
  • Trend Analysis

  Key Details

  Industries

  • Nonprofit-organization-management
  • Retail

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $90 Per Month

  Integration

  Integrated With

  • ChatGPT

  Visit website

• Quiq

  5.0 1 Review

  Every month, billions of people use Facebook to connect with their friends and favorite brands. Facebook messenger for business allows brands to have more meaningful conversations with their customers. Quiq combines the ... read more about Quiq

  Quiq Review

  Quiq is a leading customer service messaging platform designed to connect consumers with enterprises. reviewed by: Gary Hunt

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis

  Key Details

  Industries

  • Financial-services
  • Hospitality
  • Leisure-travel
  • Retail

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Froged

  5.0 1 Review

  Froged is easy to install, just with a few steps, you can include in your product, live chat, knowledge base, in-app messages and much more to have a life cycle customer service

  Froged Review

  Froged is an impressive behavioral messaging and product success platform that helps companies to evolve their entire customer lifecycle. reviewed by: Laurel Kirk

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  20% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Survey/Poll Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

  Vendor pricing page

  Visit website

• iCallify

  5.0 1 Review

  iCallify Customer Experience solution is designed to help businesses deliver seamless, responsive, and personalized interactions across voice and WhatsApp channels. By combining intelligent automation with real-time visibility, the platform ensures consistent and ... read more about iCallify

  iCallify Review

  iCallify.. The simplest powerful Omni Contact Center reviewed by: Akinbiyi Oluwole David, Managing Director at Revodums Technology Ltd

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Per User

  10% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Reporting & Analytics

  Key Details

  Industries

  • Airlines-aviation
  • Banking
  • Broadcast-media
  • Computer-network-security
  • Health-wellness-fitness
  • Hospitality

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • In-person
  • Documentation

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • News
  • Ebook
  • Business Events
  • Brochure
  • Awards

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

  Vendor pricing page Try Software Demo Get Free Trial

  Integration

  Integrated With

  • Zoho Analytics
  • Salesforce CRM
  • WhatsApp
  • Odoo

  Visit website

• Thought Industries

  5.0 1 Review

  Deliver quality and engaging learning experiences to your target audience with Thought Industries, the world's leading B2B customer education and extended enterprise learning platform designed for for-profit training organizations, software companies, consulting ... read more about Thought Industries

  Thought Industries Review

  It provides a cloud-based customer training platform which meets the needs of businesses reviewed by: Tiffany Payne, Head of content at PharmacyOnline

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• SurveyMonkey

  1.0 1 Review

  SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask ... read more about SurveyMonkey

  SurveyMonkey Review

  Great Product With Appalling Policies reviewed by: Chuck Flacks

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Contact Vendor

  20% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • Yes

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free

  Vendor pricing page

  Visit website

• Conversocial

  Conversocial enables brands to deliver seamless customer service over social messaging channels. A strategic partner from day one, we have proven experience in transforming platform, processes and people to help our partners ... read more about Conversocial

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Visit website

• SoGoSurvey

  SoGoSurvey makes it easy to conduct online surveys, analyze survey data in an efficient way. We are different from the traditional survey industry as we provide extremely powerful ways to collect and ... read more about SoGoSurvey

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  33% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • On-Site Training

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free

  Vendor pricing page

  Visit website

• Kademi

  Kademi is enterprise software that enables brands and digital agencies to create highly customised business tools in very short time-frames. With over 25 integrated Apps from training to rewards, email automation and ... read more about Kademi

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  33% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Sentiment Analysis
  • Survey/Poll Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Pobuca Connect

  Pobuca Connect is a cloud app that turns your multiple and non-connected business contact lists into one unified company address book which is easy to access from everywhere and ready to share ... read more about Pobuca Connect

  Entry Level Price

  $2.5 Per Month

  Free Trial

  N/A

  Pricing Type

  Flat Rate

  50% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • Yes

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

  Vendor pricing page

  Available Packages

  Standard

  $2.5 Per Month

  Visit website

• Kustomer

  Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering ... read more about Kustomer

  Entry Level Price

  $89 Per Month

  Free Trial

  N/A

  Pricing Type

  Per User

  25% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Text Analysis

  Key Details

  Industries

  • Banking
  • Consumer-services
  • Financial-services
  • Nonprofit-organization-management
  • Retail

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows

  Support

  • Chat
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page Try Software Demo

  Available Packages

  Standard

  $89 Per Month

  Visit website

• 3C Logic

  3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable ... read more about 3C Logic

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in Customer Experience Software

  Features

  • Action Management
  • Dashboard
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Text Analysis
  • Trend Analysis

  Key Details

  Industries

  • Marketing-advertising
  • Telecommunications

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Android
  • Windows

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Whitepapers

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Visit website

• Customer Lifecycle Marketing

  Technology will always be evolving, but engagement is timeless. Engaged customers generate more revenue and often become your advocates. At Right On Interactive, we’ve seen profitable growth sustained when marketers view engagement ... read more about Customer Lifecycle Marketing

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  33% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Predictive Analytics
  • Reporting & Analytics
  • Survey/Poll Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Whitepapers

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• GatherUp

  GatherUp is a customer experience and online review engine that enables insights, empowers marketing and converts customers. Gather customer feedback and reviews into one place to drive sales up for your business. ... read more about GatherUp

  Entry Level Price

  $99 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  33% in Customer Experience Software

  Features

  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Sentiment Analysis
  • Survey/Poll Management

  Key Details

  Industries

  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Blogs
  • Webinars
  • Case Studies

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Quote Based

  Vendor pricing page Get Free Trial

  Available Packages

  Standard

  $99 Per Month

  Integration

  Integrated With

  • Salesforce CRM
  • HubSpot CRM
  • Intuit Mailchimp
  • Constant Contact
  • QuickBooks Online
  • Zapier

  Visit website

• Reputation.com

  Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reviews, improve customer experience, and drive traffic, visits and revenue.

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  33% in Customer Experience Software

  Features

  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

  Key Details

  Industries

  • Information-technology-services
  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinar

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page Try Software Demo

  Visit website

• Chekkit Reviews

  Chekkit Review Management helps local businesses get hundreds of reviews on Google, Facebook, RateMDs, and many more. The Chekkit platform makes it easy to ask your customers for a review, track your ... read more about Chekkit Reviews

  Entry Level Price

  $99 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  33% in Customer Experience Software

  Features

  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

  Key Details

  Industries

  • Consumer-services
  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment

  Vendor pricing page Get Free Trial

  Available Packages

  Standard

  $99 Per Month

  Visit website

• NUVI

  Nuvi provides real-time solutions for enterprise brands to lead rather than react in social and across the web. Nuvi enables organizations the power to own their conversations through industry-leading enterprise solutions for ... read more about NUVI

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in Customer Experience Software

  Features

  • Dashboard
  • Operations Management
  • Sentiment Analysis
  • Trend Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Konnect Insights

  A Social Listening and Analytics tool with power of 4 products in one.. One tool for everything you need as a brand. Konnect Insights is used by Marketers, Customer Care, Top Management, ... read more about Konnect Insights

  Entry Level Price

  Contact vendor

  Free Trial

  Available

  Pricing Type

  Contact Vendor

  34% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Reporting & Analytics
  • Survey/Poll Management

  Key Details

  Industries

  • Consumer-services
  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • Available Trial

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Clarabridge

  Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence ... read more about Clarabridge

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

  Key Details

  Industries

  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• NiceJob

  Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to get more great reviews and build a great reputation. NiceJob automates your social media marketing using your great ... read more about NiceJob

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  17% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

  Key Details

  Industries

  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • Chat
  • Phone
  • Weekdays

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Webinar
  • Case Studies

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Integration

  Integrated With

  • Zapier

  Visit website

• MomentFeed

  MomentFeed uniquely manages and automates each of the local-mobile search triggers - consistent and accurate location data management, local social media engagement, and reputation/review management - via its Unified Platform, and helps ... read more about MomentFeed

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Experience Software

  Features

  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Text Analysis

  Key Details

  Industries

  • Marketing-advertising
  • Public-relations

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Blogs

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Hotjar

  Hotjar equips product teams with Product Experience Insights, showing them how users behave and what they feel strongly about, so those teams can deliver real value. Discover product opportunities, consolidate qual and ... read more about Hotjar

  Entry Level Price

  $89 Per Month

  Free Trial

  15 Days

  Pricing Type

  Flat Rate

  25% in Customer Experience Software

  Features

  • Dashboard
  • Feedback Management
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management

  Key Details

  Industries

  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 15 Days Trial

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Available Packages

  Standard

  $89 Per Month

  Visit website

• Quantum Metric

  Quantum Metric is the Digital Experience Intelligence platform, driving unparalleled visibility into every customer interaction across all devices and delivering faster data-driven decisions. Performance and security are the foundation of Quantum Metric, ... read more about Quantum Metric

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Trend Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Clicktale

  Customer experience analytics platform that helps businesses of all sizes track visitors' browsing behavior, attributes and more using advanced filtering, segmentation, heat maps and other tools.

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  33% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Pobuca

  Pobuca offers Customer Experience and Loyalty to brands and retailers. Pobuca Experience Cloud helps you measure, design and improve Customer Experience (CX) to increase customer satisfaction, loyalty and advocacy.

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  50% in Customer Experience Software

  Features

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Operations Management
  • Text Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

  Vendor pricing page

  Visit website

• FullStory

  FullStory offers digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products.

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  33% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Trend Analysis

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Blogs

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Quote Based
  • Free

  Vendor pricing page

  Visit website

• C-Zentrix

  C-Zentrix, the fastest growing customer experience solution, brings to you the most comprehensive solution for multi-touch contact centres offered on premise, on cloud or hybrid. With all the touch points – voice, ... read more about C-Zentrix

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Experience Software

  Features

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Survey/Poll Management

  Key Details

  Industries

  • Marketing-advertising
  • Telecommunications

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website