- Education-management
- Financial-services
- Hospital-health-care
- English
- French
- German
- Portuguese
- Spanish
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
- Linux
SUPPORT
- Email
- Chat
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
- On-Site Training
Intercom Core Features
- Alert/Notification
- Communication Management
- Customer Engagement
- Reporting & Analytics
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Multi-Channel Data Collection
- Predictive Analytics
- Survey/Poll Management
- Alerts/Notifications
- Chat Bots
- File Transfers
- Geo Targeting
- Offline Form
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Analytics & Reporting
- Alerts
- Customer Review
- Dashboards
- Email Integration
- Interaction Tracking
- Knowledge Base
- Live Chat
- Response Template
Intercom Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Intercom Reviews
Intercom uses powerful messaging and automatic to give a better experience and faster answer to your customers.
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Review Summary
Which features have you used in Intercom?
Help Desk Software
How long have you used Intercom?
7 Months
How frequently you use Intercom?
Daily
What do you like the most about Intercom?
It has a very clean and simple UI.
Easy to use and browsing is really easy.
Sufficient for any environment.
What do you like the least about Intercom?
There is nothing I dislike about this solution; only some options need to be updated.
I will highly recommend it due to its ease-of-use and great compatibility.
Review Summary
Intercom is the primary client stage that assists organizations with speeding up their development. Intercom aids my business in building a set-up of essential tools for web-based organizations to push the development of the client lifecycle. It applies a new and better method for securing, drawing in, and holding clients. An ideal solution for sales, marketing promotions, and support groups to better communicate and connect with clients. Driving elements: lead catch, lead sustaining, lead scoring, visitor identification.
How long have you used Intercom?
1 Years
How frequently you use Intercom?
Daily
Highly recommended!
Review Summary
We at AirFocus have been using Intercom for a year, mainly because of its easy integrations with other apps and a smooth customer experience it provides both for our employees and people using our software. For instance, the macros feature allows us to optimize similar actions into a single click which saves a lot of time. Similarly to the ‘’saved replies’’ option, macros help automate certain processes and expand to actions, not just the content. Learning curve is very short with Intercom which allows us to onboard customer agents more easily.
How long have you used Intercom?
200 Days
How frequently you use Intercom?
Daily
Suitable for small businesses
Review Summary
The software we are using in our company(Codegiant) for email marketing is Intercom. The pros are that it provides us with in-depth reports and statistics. It also allows us to create various action triggers so that we can run any email sequence we want. The cons are that it's not suitable for solopreneur. Only developers can create those action triggers so that you can run your email campaigns. That's why Intercom is suitable for small businesses rather than solopreneurs.
An email marketing standpoint
Review Summary
It is certainly more critical than ever for brands to find means of effectively connecting with clients virtually, and email marketing is an excellent way to do just that.
Our company(RightlyWritten) utilizes Intercom for email marketing. Intercom is an especially useful tool for our business since it allows us to perform a range of communications beyond email marketing as well, and it's an easy platform to integrate with other software, such as Slack.
There's a lot to love about Intercom from an email marketing standpoint. Some of the most conspicuous pros are Intercom's options for automating and targeting campaigns, its user-friendly interface, and its ability to contextualize relevant data.
On the cons side, Intercom can get rather pricey depending on subscription level.
Resources
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