Best Live Chat Software

Live Chat Software

Are you looking for a reliable live chat software for your business? Here is a list of the best live chat support software exclusively handpicked by GoodFirms after an extensive research. Live chat apps listed here provide a unified platform for real-time chat, instant communication, robust customer support, call center management, chatbots, and customer intent analysis. Leverage this list of best live chat services software, apply filters for the features, business size, pricing model, deployment type, and compare them too. Also, check the verified user reviews for the top live chat tools listed here.

List of Best Live Chat Software | Top Live Chat Apps

FilterReset
Back IconBack
Filter Reset
Popular Features
Select
Pricing Model
Select
Devices Supported
Select
Deployment
Select
Business Size
Select
  • LiveAgent

    Help Desk Software & Live Chat Software for Better Customer Service

    LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Advanced automation features, r... learn more about LiveAgent

    "Highly recommend this software "
    John Crumpton
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • UseResponse

    All in one customer support software | knowledge base software.

    UseResponse is a platform to help companies to better understand the needs of their customers. It integrates a feedback system, helpdesk, live chat and knowledgebase tools to make listening to the customer voice actionable, manageable and productive. Feature-rich Customer Support & Feedback Software including Multi-channel Ticketing, Live Chat With Messengers Aggregator, Chabot, Feedback Community... learn more about UseResponse

    "Great Exeperience"
    Wowdesk Inc
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $1490 per Year
  • Intercom

    A new and better way to acquire, engage and retain customers.

    Intercom builds a suite of messaging-first products that all modern internet businesses can use across the customer life cycle, from acquisition to engagement, and support. It's a modern product for sales, marketing and support to connect with customers and grow faster.... learn more about Intercom

    "Suitable for small businesses"
    Momchil, Marketing Manager at Codegiant
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    Contact Vendor
  • Drift

    Engage and Convert More Website Visitors with Live Chat

    What does Drift do, We help companies engage in real-time, personalized conversations with the right customers at the right time, so they can build trust and accelerate revenue. And how does Drift do that, We’re living in a buyer-centric world, where companies need to connect with customers on their terms. Our Revenue Acceleration Platform helps them do just that. We connect companies with buye... learn more about Drift

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Zendesk Support

    Customer Service Software & Remote Support Software

    Zendesk’s powerful and flexible customer service software and engagement platform scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises. ... learn more about Zendesk Support

    "Interesting Support/Ticketing Tool"
    Mostafa Awad
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    Contact Vendor
  • Freshdesk

    Affordable customer support software.

    Freshdesk is focused on making sure it offers a broad set of features for every channel a customer service & customer support software team wants to engage with users in. Freshdesk comes with excellent customer services for traditional channels such as email and phone as well as modern channels like chat, forums and social media, with a ticketing helpdesk that is tightly integrated with all these ... learn more about Freshdesk

    "Fresh Desk Takes the Stress Out of Client Requests"
    Elizabeth Pampalone, Professional Speaker at Elizabeth Pampalone, Speaker
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Zoho SalesIQ

    Hassle free live chat software re-imagined for business growth

    Zoho SalesIQ is an omni-channel prospect and customer engagement platform for websites and mobile apps. It comes along with significant features such as 1. Effecient and customizable Chatbots (Zobot) 2. Easy-to-use hat and all 3. Powering knowledge base 4. Rich mobile SDK (Mobilisten) for your mobile apps 5. Customizable chat window for your website. ... learn more about Zoho SalesIQ

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • HubSpot Service Hub

    Turns Customers Into Promoters and Service Into Growth.

    Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. ... learn more about HubSpot Service Hub

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • LiveChat

    The fastest way to help your customers

    LiveChat is a real-time, live chat software tool for ecommerce sales and support that is helping ecommerce companies create a new sales channel. We serve more than 25,000 businesses in over 150 countries, including large brands like Adobe, Asus, LG, Acer, Better Business Bureau or Air Asia and startups like SproutSocial, Animoto or HasOffers. ... learn more about LiveChat

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $16.00 per Month
  • Tidio

    "Never leave your customer without an answer"

    Tidio's primary focus has been the creation and development of SaaS (Software as a Service). Our hard work over the years has culminated in Tidio, one of the top live chat applications in the world today. With more than 160,000 clients around the globe, Tidio enhances the day-to-day customer experiences of small businesses and micro-enterprises. The app merges live chat and chatbots in one tool to... learn more about Tidio

    "One of my favorite apps to use!"
    Crystal Diaz
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Podium

    Get chosen, every time.

    Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation convenient by allowing the conversation to be text based. See how Podium is making it easier for your customers and how Webchat can work for your business. Podium is trusted by 180,000+ users. ... learn more about Podium

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Gladly

    Deliver personalized customer experiences at scale

    Gladly is reinventing customer service to put people at the of it. With a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations, Gladly helps brands communicate with their customers seamlessly across all channels from voice, email and messaging to chat and social media.... learn more about Gladly

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Userlike

    Turn instant chats into long-term customers

    Chatbot support is no match for its human counterpart when it comes to detecting emotions, understanding context, or knowing when to stray from any given protocol. But chatbots can be very useful for machine-like tasks. The repetitive part of the service process that support agents are happy to do without. Here are a few examples of what you can do with the Userlike chatbot API.... learn more about Userlike

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Tawk.to

    "Get closer to your customers with messaging"

    We' re changing the way businesses communicate with customers, making real time a real thing.tawk.to is a free messaging app to monitor and chat with the visitors on your website, mobile app or from a free customizable page.   ... learn more about Tawk.to

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Wix Answers

    Wix Answers puts all support channels under the same platform.

    Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and organizations run more smoothly.... learn more about Wix Answers

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $24 per Month
  • Olark

    Live Chat Software for Sales and Customer Support

    Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help you personalize every interaction and strengthen customer relationships.  ... learn more about Olark

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $29 per Month
  • Helpshift

    Day one solutions for frustration-free automation and messaging that your customers will love

    Consumers care first and foremost about having their time valued by brands. Our complete and versatile customer service solution makes us a one-stop-shop for brands to care for their customers more effectively and efficiently, while boosting customer satisfaction and engagement.... learn more about Helpshift

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Re:amaze

    An integrated customer service, live chat, and helpdesk platform for online businesses.

    Re:amaze is a customer service platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional and centralized customer support through live chat, email, social media, and mobile SMS/MMS. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze L... learn more about Re:amaze

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $29 per Month
  • ChatBeacon

    The Premier Digital Live Chat Platform to grow your business.

    Effortless and streamlined, our new Interactive Screen Share provides a collaborative approach to your visitors and customers as they browse through your website. With just a click of a button, your agents can seamlessly assist website visitors in real-time as they navigate through your site, seeing exactly what the visitor is viewing and precisely what they are doing. Are they stuck? Need product... learn more about ChatBeacon

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    Contact Vendor
  • Quiq

    Your customers have questions. Your resources are stretched. We can help.

    Every month, billions of people use Facebook to connect with their friends and favorite brands. Facebook messenger for business allows brands to have more meaningful conversations with their customers. Quiq combines the power of technology with the social experience so that Facebook users can initiate a conversation directly with your company or as a call to action on one of your Facebook ad campa... learn more about Quiq

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Front

    One place to take care of all your customers

    Front is your hub for all things customer communication. We combine the simplicity of email with the intelligence of a CRM, so you can provide tailor-made service at scale. Collaborate easily, eliminate busywork, and make every customer feel like a VIP. That’s the magic of Front. ... learn more about Front

    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $9.00 per Month
  • Talkative

    The Best Way to Engage with your Customers

    Voice calls still account for over two thirds of contact centre interactions, and most cost contact centres are still voice-centric, relying on-premise PBX systems as the primary contact channel. However, 90% of consumers will visit a website or app before they make contact, with chat often the preferred contact option. Organisations continue to build out self-serve and digital user journeys, howe... learn more about Talkative

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $199 per Month
  • SignalZen

    Engage your site visitors

    Our live chat solution helps build a lasting relationship - make your customers feel appreciated.... learn more about SignalZen

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Smith.ai Live Chat

    Skilled live agents & AI technology capture website leads with exceptional care & efficiency.

    Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads 24/7. Our Live Chat agents answer questions, screen leads & schedule appointments. Custom AI chatbots assist for unparalleled accuracy and efficiency. Pay for relevant chats only, never spam or sales chats. Easy setup on all website platforms. Instant chat transcripts sent via email & CRM. Smith.... learn more about Smith.ai Live Chat

    "Helped Streamline Our Firm"
    Amanda Rhew
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Netrox SC

    Let your website come alive

    Live chat attracts customers. A portion of visitors leaves the website without having bought anything. Live chatting will help your sales gain new momentum. You can obtain even more potential lead contacts thanks to the automatic dialogue engagement system.... learn more about Netrox SC

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Chat Metrics

    We help B2B SaaS Companies Book 25% more Demos from their existing website traffic

    Our Clients Provide The Feedback That Drives Our Feature Set. And When Our Clients Talk, We Listen. We Understand That A Great Set Of Features Are Those That Are Valued By Our Clients And Provide An Excellent User Experience. Our Continuous Improvement Program Delivers Ongoing Development Of The Chat Metrics Feature Set Aligned To Our Client Feedback.... learn more about Chat Metrics

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Chatra

    Live chat & offline messaging for businesses

    Chatra is a live chat messenger app for your website. It is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. ... learn more about Chatra

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Chaport

    A better way to talk with website visitors

    A few years back, customers had to wait several days for an email reply or hang on the line waiting for an operator when making a phone call. Today, customers expect they can message companies via live chat, messengers, or social media and receive an instant response. Chaport provides businesses an easy way to connect new communication channels, get closer to customers, and stay competitive in the... learn more about Chaport

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • My LiveChat

    ADD LIVE CHAT TO WEBSITE IT'S FREE

    My LiveChat is a leading live chat service that helps increase website conversion rates through click to chat, live custom support features. We make it simple for everyone to add live chat to website. ... learn more about My LiveChat

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • JivoChat

    Business messenger to talk to customers everywhere: live chat, phone, email, and social.

    JivoChat is an all-in-one business messenger that teams use to talk to customers everywhere: live chat, phone, email, and social. Your customers are on websites, the phone, social media, the list goes on. JivoChat allows visitors to talk to you using their favorite platforms, so you never miss an opportunity to make a connection.... learn more about JivoChat

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Provide Support

    Live Chat for Your Website

    We sincerely appreciate your interest in Provide Support and taking the time to view our website. Let us know if we can assist you with your online communication needs. Provide Support is a privately held company with customers in all parts of the world. Since August of 2003, we’ve been helping businesses improve their customer service and increase sales. Our mission is to empower companie... learn more about Provide Support

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $8.25 per Year
  • BotStar

    Engage Customers Online with Live Chat & Chatbots

    We are a leading company in this industry - BotStar. Our main products are Chatbot and Live Chat, which are the online chatbot platforms that lets businesses design, develop and train chatbots visually for Messenger and Websites. ... learn more about BotStar

    "Great tool to enhance customer satisfaction ! "
    Rodriguez Acacia
    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $15 per Month
  • TileDesk

    The Live Chat for Web and Mobile Support with integrated chatbot

    Tiledesk is a Free and Open Source Live Chat with ChatBot. Build your own customer support with a multi-channel platform for Web, Android and iOS. It allows your agents to engage customers over websites and your Android and iPhone apps. That means you can build the best customer experience on the channels that your customers actually prefer. It creates a personal connection with customers looking ... learn more about TileDesk

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    Contact Vendor
  • Live Support

    Push To Connect Customers Instantly

    At Live Support, we feel that excellent communication and knowledge is the first step towards every meaningful connection we have throughout our lives. This thought extends to the companies that people communicate with every day. We specialize in developing softwares which enables firms to establish that kind of bonds. We would like every client communication to get as crucial as the one right bef... learn more about Live Support

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • GetInChat

    THE FASTEST WAY TO HELP YOUR CUSTOMERS

    We’ve built GetInChat on the idea that helping others is as much important as creating a great product. Our mission is to share our knowledge, bring personal touch to online communication and never stop loving what we do.... learn more about GetInChat

    VISIT WEBSITE
    Free Trial
    15 days
    Entry Level Price
    $15 per Month
  • Proprofs Chat

    Live Chat Software for Your Website

    ProProfs Chat is the easiest and fastest way to engage and convert website visitors to customers. Resolve customer issues faster by seeing what customers type (even before they send it) or what they are viewing on your website. Add ProProfs live chat software to your website to offer quality responses using ready-made templates & greetings, as effective customer service is an integral part of busi... learn more about Proprofs Chat

    "Amazing Integrations for Wholesome Experience"
    Ritik Pandey
    VISIT WEBSITE
    Free Trial
    15 days
    Entry Level Price
    $10 per Month
  • Chataroo

    Live Chat, eTickets & Tracking

    Tracking customers with Live Tracking, Support Tickets, and/or Live Chat issues will give you invaluable insight into your business and customers. Add as many operators as needed. We are scaleable and can grow as your company expands. Operator discount available for multi-product customers. Change nearly every feature of the chat window. Copy/Paste HTML code to install as Button, Embeded Window, M... learn more about Chataroo

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • REVE Chat

    Deliver Better Customer Experience with AI Driven Conversations

    REVE Chat is a multi channel live chat platform to provide real time sales and support assistance with AI powered chatbots. With automated live chat platform, you can qualify visitors into leads and deliver 24x7 automated customer support across multiple channels without losing the human touch. REVE Chat also offers a complete suite of live engagement tools with co-browsing & video chat to deliver... learn more about REVE Chat

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $13.5 per Month
  • Cugic

    SPEAKING TO CUSTOMERS IN A MORE PERSONALIZED MANNER

    CUGIC stepped into the customer support arena a decade ago with a powerful chat software that started helping businesses all over the world in capturing customers’ attention by interacting with them one-to-one. CUGIC offered a few but powerful tools that fulfilled the requirements of the enterprise customers, resulting in a number of businesses adopting CUGIC.... learn more about Cugic

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • INSIDE

    Live Chat, Messaging & AI for Luxury Brands

    Hadar Paz and Greg Platt founded Powerfront in 2001 as an eCommerce and content management system platform. Frustrated by the lack of ability to reach out to the customers visiting clients’ websites, Hadar envisioned a tool that would allow his clients and their employees to be able to visually see their online customers and reach out to them to offer assistance in order to make their online sho... learn more about INSIDE

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Engati

    Automate, Engage & Retain more customers - Faster

    The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app.... learn more about Engati

    "Amazing interface and super easy to implement"
    Bushra siddiqui
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Kommunicate

    Build better customer relationships with live chat.

    Kommunicate is a world-beating customer support solution made by Team Applozic. At Applozic, we have empowered 300+ businesses with in-app messaging solutions. Being in the SaaS scenario for more than two and a half years, we have embarked on a new journey to provide an all-in-one customer support solution to help you delight your customers in this consumer-first era. We are a team of 20+ hard wor... learn more about Kommunicate

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $40 per Month
  • Lime Talk

    Chat for your website or e-shop

    Lime Talk was established as a company in 2012 and to date Lime Talk has had more than a thousand clients from all over the world, including both big companies and enterpreneurs. Our primary goal is to provide service that enables you to get in touch with your customers and increase your company profit. We aim to provide you with an application that is user-friendly and extremely simple to use - b... learn more about Lime Talk

    VISIT WEBSITE
    Free Trial
    15 days
    Entry Level Price
    Contact Vendor
  • IntelliTicks

    The combined power of Human & Artificial Intelligence, supercharge your sales process.

    IntelliTicks uses the combined intelligence of AI + Human to create proactive & personalized conversational experiences to convert visitors into more qualified leads.... learn more about IntelliTicks

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Pure Chat

    Pure Chat: Free Live Chat Software

    Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform. In January 2015 Pure Chat won a $250,000 prize in the Arizona Innovation Challenge. In April 2015, Pure Chat secured $1.5M in funding to help fuel growth and s... learn more about Pure Chat

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $39 per Month
  • Chatstack

    Start a conversation with your customers

    Chatstack is a privately owned software company operated by Stardevelop Pty Ltd (ABN 53 078 264 731). Stardevelop Pty Ltd was founded in 2003 and has been developing live chat software solutions for businesses for over 16 years. Stardevelop is a registered company within Australia and has sold live chat software to over 9,000 customers in over 126 countries worldwide.... learn more about Chatstack

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $149 per One-time
  • Snapengage

    Live chat that gets proven results.

    SnapEngage offers enterprise chat software for sales and support teams. With over 21K users in 87 countries, our clients consistently capture more leads, increase CSAT/NPS and lower cost per interaction after implementing SnapEngage. ... learn more about Snapengage

    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $16 per Month
  • MobileMonkey

    World best messenger marketing platform.

    MobileMonkey is the world’s best Facebook Messenger marketing platform. Connect with customers on the chat platform used by over 1.3 billion people around the world. MobileMonkey makes it easy to build chatbots and execute marketing automation without writing a line of code. Marketers can do chat blasting, drip campaigns and list building in Messenger with powerful chatbot building tools.... learn more about MobileMonkey

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • ChatWare

    Advanced Chat Software for Business Websites

    The main reason that Chatware outshines every other live chat option is because we are guided by science. We diligently track the finest details that make a difference. For example, the names and faces shown to your customers in the chat interface can greatly influence both the number of chats, and even the quality of the conversations that occur. No “fluff”. All of our innovations are offered... learn more about ChatWare

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Watermelon

    Conversational platform for the ultimate customer experience

    Watermelon was founded in Utrecht (September 2016) by Alexander Wijninga and Charl Haas to make customer service better and easier, for both the customer service employee and the customer. Together with their experienced team of 10+ employees they deliver a very successful platform for customer service (and sales) teams. Watermelon helps over 100 companies to improve or innovate their customer se... learn more about Watermelon

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
compare software image

Resources for Live Chat Software