Best Live Chat Software

Live Chat Software

Are you looking for a reliable live chat software for your business? Here is a list of the best live chat support software exclusively handpicked by GoodFirms after an extensive research. Live chat apps listed here provide a unified platform for real-time chat, instant communication, robust customer support, call center management, chatbots, and customer intent analysis. Leverage this list of best live chat services software, apply filters for the features, business size, pricing model, deployment type, and compare them too. Also, check the verified user reviews for the top live chat tools listed here.

List of Best Live Chat Software | Top Live Chat Apps (196 Software)

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  • LiveAgent

    Help Desk Software & Live Chat Software for Better Customer Service

    LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Advanced automation features, r... learn more about LiveAgent

    "A great all-in-one platform"
    Magdalena Markov
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • UseResponse

    All in one customer support software | knowledge base software.

    UseResponse is a help desk software that includes functions like omni-channel support desk, smart automation, sales automation, task management and issue tracking. It provides real-time analytics to improve team performance. It also enables a user to personalize workflow. Companies from start-ups to large enterprise companies use this support software to improve their support processes and improve... learn more about UseResponse

    "Great Exeperience"
    Wowdesk Inc
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $49 per Month
  • EngageBay

    Align Marketing, Sales, and Support teams around single view of your customers.

    EngageBay is a simple, affordable, all-in-one marketing automation software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails and automate your marketing funnel through marketing automat... learn more about EngageBay

    "Automate posting at affordable price"
    Bea Lumayag
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Bitrix24

    Your company. United. Free. Unlimited. Online.

    Bitrix24 is the leading free online CRM software used by over 8 million companies worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management an... learn more about Bitrix24

    ""
    Hisham Balatiah, Founder at EIC - Engineers International Community
    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Engati

    Automate, Engage & Retain more customers - Faster

    The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app.... learn more about Engati

    "Best no-code customer engagement channel! "
    Ananya Kattyayan
    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    Contact Vendor
  • Smith.ai Live Website Chat

    Skilled live agents & AI technology capture website leads with exceptional care & efficiency.

    Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads 24/7. Our Live Chat agents answer questions, screen leads & schedule appointments. Custom AI chatbots assist for unparalleled accuracy and efficiency. Pay for relevant chats only, never spam or sales chats. Easy setup on all website platforms. Instant chat transcripts sent via email & CRM... learn more about Smith.ai Live Website Chat

    "Helped Streamline Our Firm"
    Amanda Rhew
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $140 per Month
  • BotStar

    Engage Customers Online with Live Chat & Chatbots

    We are a leading company in this industry - BotStar. Our main products are Chatbot and Live Chat, which are the online chatbot platforms that lets businesses design, develop and train chatbots visually for Messenger and Websites. ... learn more about BotStar

    "Great tool to enhance customer satisfaction ! "
    Rodriguez Acacia
    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $15 per Month
  • XeroChat

    Messenger Bot

    XeroChat, a multichannel marketing application, is an ultimate white-label SaaS software with an all-in-one solution for your business to grow. It offers all-powerful tools like Facebook Messenger BOT, Facebook Comment Auto Reply & Private Reply, Facebook Auto Comment Tools, Instagram Auto Comment Reply, Complete E-commerce Solutions inside Messenger & Outside Messenger, Restaurants Food Ordering ... learn more about XeroChat

    "Ecommece inside Messenger"
    Jewel Rana
    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $89 per One-time
  • Genesys

    Simplify your customer support and help desk

    Whether you’re a global enterprise or a small business, get one platform to meet the needs of your entire team. Promote your products and services, increase productivity, streamline processes, and arm your team with tools and training. Genesys is a cloud-based help desk that allows agents to handle inbound service requests. ... learn more about Genesys

    "Genesys Cloud - all the technology and know-how under one roof!"
    Robert Wakefield-Carl
    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    Contact Vendor
  • Intercom

    A new and better way to acquire, engage and retain customers.

    Intercom builds a suite of messaging-first products that all modern internet businesses can use across the customer life cycle, from acquisition to engagement, and support. It's a modern product for sales, marketing and support to connect with customers and grow faster.... learn more about Intercom

    "Suitable for small businesses"
    Momchil, Marketing Manager at Codegiant
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    Contact Vendor
  • Velaro

    Make Every Chat Better Than the Last

    Velaro is the leading provider of live chat software built to support the unique needs of enterprise customers. Only Velaro offers Live Chat Performance Management – a suite of actionable analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.... learn more about Velaro

    "Velaro Features Review"
    Daniyal Rasheed, Digital Marketing Specialist at Kector Technologies.
    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $64.95 per Year
  • ManyChat

    Automate & Combine Facebook Messenger and SMS to Grow Your Business

    ManyChat empowers businesses to create Facebook Messenger bots for marketing, sales, and support, helping to grow ROI and revenue. We power more than 400,000 businesses all over the world to have 1B+ monthly business-to-customer conversations. ... learn more about ManyChat

    "#1 chat marketing software "
    Amberlea Henriques, Brand Ambassador at AD Social
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • UChat

    Automate your business without coding.

    UChat is a platform that design and build a chatbot to automate tasks and turn conversion. Build stronger relationships with customers by delivering targeted content and anticipating their reactions. 💬 Provide 24/7 support, Engage customers 🎨 Omni-Channel Platform with visual flow builder, built with no code 👉 Go and create your own: https://www.uchat.com.au Features includes: ... learn more about UChat

    "Great chat marketing software"
    Steve
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Olark

    Live Chat Software for Sales and Customer Support

    Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help you personalize every interaction and strengthen customer relationships.  ... learn more about Olark

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $17.00 per Month
  • Freshchat

    Trade your Live Chat software for modern messaging

    Freshchat is a modern messaging software built for teams who want to ace customer conversations — marketing, sales, or support.Engage proactively with visitors who are dropping off or are closer to making a purchase. Allow the bot to then kick in, qualify leads, and auto-upload them into your CRM. ... learn more about Freshchat

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $999.00 per Year
  • Proprofs Chat

    Live Chat Software for Your Website

    ProProfs Chat is the easiest and fastest way to engage and convert website visitors to customers. Resolve customer issues faster by seeing what customers type (even before they send it) or what they are viewing on your website. Add ProProfs live chat software to your website to offer quality responses using ready-made templates & greetings, as effective customer service is an integral part of busi... learn more about Proprofs Chat

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    Contact Vendor
  • Giosg

    The only live chat with AI-powered targeting

    giosg combines data and artificial intelligence (AI) with feature-rich technology to provide intuitive solutions that deliver the right online trigger, to the right person at the right time - allowing your organisation to operate smarter.    ... learn more about Giosg

    VISIT WEBSITE
    Free Trial
    10 days
    Entry Level Price
    $34.00 per Month
  • Chatra

    Live chat & offline messaging for businesses

    Chatra is a live chat messenger app for your website. It is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. ... learn more about Chatra

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $15.00 per Month
  • Tawk.to

    "Get closer to your customers with messaging "

    We're changing the way businesses communicate with customers, making real time a real thing.tawk.to is a free messaging app to monitor and chat with the visitors on your website, mobile app or from a free customizable page    ... learn more about Tawk.to

    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $24.00 per Day
  • Snapengage

    Live chat that gets proven results

    SnapEngage offers enterprise chat software for sales and support teams. With over 21K users in 87 countries, our clients consistently capture more leads, increase CSAT/NPS and lower cost per interaction after implementing SnapEngage. ... learn more about Snapengage

    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $16.00 per Month
  • Tidio

    "Never leave your customer without an answer"

    Tidio's primary focus has been the creation and development of SaaS (Software as a Service). Our hard work over the years has culminated in Tidio, one of the top live chat applications in the world today. With more than 160,000 clients around the globe, Tidio enhances the day-to-day customer experiences of small businesses and micro-enterprises. The app merges live chat and chatbots in one tool to... learn more about Tidio

    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $15.00 per Month
  • LiveChat

    The fastest way to help your customers

    LiveChat is a real-time, live chat software tool for ecommerce sales and support that is helping ecommerce companies create a new sales channel. We serve more than 25,000 businesses in over 150 countries, including large brands like Adobe, Asus, LG, Acer, Better Business Bureau or Air Asia and startups like SproutSocial, Animoto or HasOffers. ... learn more about LiveChat

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $16.00 per Month
  • liveConnect

    The most powerful chat & messaging platform.

    liveConnect is a customer support platform that provides ultimate flexibility for both the customer and customer service representative (ie. the agent). When trying to make an inquiry, customers can type out their message or make a phone call. On the other side, the agent will receive the request on their web browser, mobile app or phone depending on the medium in which the request is made. Once c... learn more about liveConnect

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    Contact Vendor
  • LiveZilla

    Turn website Visitors into Customers.

    We want to help you to get your Customer Support onto the next level. Our software is focused on keeping sensitive data under your own control since data privacy is one of our main goals. LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that you receive from customers but also messages from T... learn more about LiveZilla

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Zoho SalesIQ

    Hassle free live chat software re-imagined for business growth

    Zoho SalesIQ is an omni-channel prospect and customer engagement platform for websites and mobile apps. It comes along with significant features such as 1. Effecient and customizable Chatbots (Zobot) 2. Easy-to-use hat and all 3. Powering knowledge base 4. Rich mobile SDK (Mobilisten) for your mobile apps 5. Customizable chat window for your website. ... learn more about Zoho SalesIQ

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • LivProp

    We never Log out.

    LIvprop chat services incrementally increases your website conversions across the board. Livprop's chat agents personalizes website engagement across the board, leading to improved conversion rates and website engagement. The integrated lead handover enables a seamless lead handover that will further improve your website conversions. All in all, Livprop's integrated chat package helps you achieve ... learn more about LivProp

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    Contact Vendor
  • Rocket.Chat

    Open Source Team Communication

    Rocket.Chat is a fast-growing enterprise communication and collaboration platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 800 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product.... learn more about Rocket.Chat

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • LiveHelperChat

    Open source - Live Support chat for your website.

    Open source - Live Support chat for your website. Web and desktop clients. Co-Browsing, XMPP notifications, Telegram, Facebook messenger, Twilio, Chrome extension.Option to configure frequency for pro active chat invitation message. You can set after how many hours for the same user invitation message should be shown again. ... learn more about LiveHelperChat

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • HelpCenterLive

    Help Center Live is an open-source, community driven live chat & support system.

    Help Center Live is an open-source, community driven live chat & support system. You may easily provide live support on your website just like large companies do with very little work. With Help Center Live, you can provide a real-time, live support or sales person experience. ... learn more about HelpCenterLive

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • SimpleChat

    Open Source Live Chat App

    sChat (or SimpleChat or SimpleChat.Support) is an open source and very basic live chat app written by a JavaScript/Meteor developer. It is free and MIT licensed. You can use it in a SaaS-like model on this website or you can also create your own self-hosted copy of the app. If you need to, you can also take a look at the code and copy some parts of the app. ... learn more about SimpleChat

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Chat4Support

    Free Live Chat Software and Visitor Tracking Solution!

    ChatOnWebsite software system is a dynamic customer chat support solution that provides a live chat tool for your website and your online customers in real time. Are you seeking a FREE live chat support software for your site? ChatOnWebsite is a great free live chat software. You can chat with your website customers free!... learn more about Chat4Support

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • WebsiteChat.net

    Live Support Chat

    Our Live Support Software allows your website visitors to chat with a company support team and have their questions answered instantly by clicking on a Live Chat button embedded on your website. WebsiteChat.net live chat is a hosted service. No software installation on your web server is required. All you need to do is copy and paste live chat button HTML code. ... learn more about WebsiteChat.net

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Bugcutter

    Free Cloud based Project Management and Team Collaboration Tool

    Bugcutter is a web-based project management application. It is designed to help teams organize, track, and manage their work. It is 100% freeware product originally developed by Roboeyelabs Inc.Bugcutter’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way. We are providing you better project management tool with fully customization.... learn more about Bugcutter

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • REVE Chat

    Deliver Better Customer Experience with AI Driven Conversations

    REVE Chat is a multi channel live chat platform to provide real time sales and support assistance with AI powered chatbots. With automated live chat platform, you can qualify visitors into leads and deliver 24x7 automated customer support across multiple channels without losing the human touch. REVE Chat also offers a complete suite of live engagement tools with co-browsing & video chat to deli... learn more about REVE Chat

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $13.5 per Month
  • MobileMonkey

    World best messenger marketing platform.

    MobileMonkey is the world’s best Facebook Messenger marketing platform. Connect with customers on the chat platform used by over 1.3 billion people around the world. MobileMonkey makes it easy to build chatbots and execute marketing automation without writing a line of code. Marketers can do chat blasting, drip campaigns and list building in Messenger with powerful chatbot building tools.... learn more about MobileMonkey

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Re:amaze

    The world's best helpdesk fits all team sizes

    Re:amaze is a customer service platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional and centralized customer support through live chat, email, social media, and mobile SMS/MMS. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze L... learn more about Re:amaze

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $20 per Month
  • Podium

    Get chosen, every time.

    Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation convenient by allowing the conversation to be text based. See how Podium is making it easier for your customers and how Webchat can work for your business. Podium is trusted by 180,000+ users. ... learn more about Podium

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • CAMSNEL

    Manage your Team & Clients.

    Organize everything under one location, no need to use 4-5 apps to manage your workflow. Just signup with us, We provide you Project Management, Contacts Management, Online Files and Documents Storage, Unlimited Members, Live (Real-Time) Chat, Member Reporting with their activities, Time-Tracking, Sticky Notes & Reminders, and Many more..!! We solve your real life Business problems & Get the help ... learn more about CAMSNEL

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $24 per Month
  • Tars

    Create Conversational Landing Pages to improve your PPC Conversion Rate by 50%-200%

    Tars helps marketers increase their PPC and paid ad conversion rate using chatbots based conversational landing pages. Tars is a chatbot platform that allows marketers to build automated conversational workflow to talk to users clicking on your PPC/Paid campaigns. Tars web-based chatbots replace your static landing pages (forms) to give your users a conversational post-click experience and help yo... learn more about Tars

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $99 per Month
  • Tryvium Desk

    To deliver seamless service desk self-service experience

    Tryvium Desk an Enterprise collaboration platform fueled with AI chatbots, to transcend difficulty in automating certain IT operations and providing most comprehensive customer experience & services. To go beyond traditional customer services and to expand the voice of the customer, Tryvium integrates MS Teams with markets leading ITSM tools empowering agent’s console with 360-degree view of cus... learn more about Tryvium Desk

    VISIT WEBSITE
    Free Trial
    15 days
    Entry Level Price
    Contact Vendor
  • eGain Chat

    Why chat when you can superchat

    eGain Chat enables you to offer real-time chat assistance—text, audio, video—to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. An integral part of eGain’s customer engagement software suite, eGain’s live chat software integrates seamlessly with the other social expe... learn more about eGain Chat

    VISIT WEBSITE
    Free Trial
    28 days
    Entry Level Price
    Contact Vendor
  • Support Board

    Smart Chat Powered by Dialogflow and Slack

    Automate your customers' communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms. Save time and use the software you already know and love. ... learn more about Support Board

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $59 per One-time
  • Consolto

    Videochat Straight Out Of Your Website And More!

    Consolto offers a plugin that embeds on your website and enables you communicate with your clients as close as possible to being there with them. On top of the trivial chat, videochat and screen sharing, we've built an innovative collaborative map application tailored to travel agents, tour operators, travel guides and hotels. In addition, for support and sales teams, we provide a 3D model that is... learn more about Consolto

    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $10 per Month
  • Akio.CX

    The ultimate Contact Centre software

    Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge.... learn more about Akio.CX

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Userlike

    Turn instant chats into long-term customers

    Chatbot support is no match for its human counterpart when it comes to detecting emotions, understanding context, or knowing when to stray from any given protocol. But chatbots can be very useful for machine-like tasks. The repetitive part of the service process that support agents are happy to do without. Here are a few examples of what you can do with the Userlike chatbot API.... learn more about Userlike

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Pure Chat

    Pure Chat: Free Live Chat Software

    Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform. In January 2015 Pure Chat won a $250,000 prize in the Arizona Innovation Challenge. In April 2015, Pure Chat secured $1.5M in funding to help fuel growth and s... learn more about Pure Chat

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • JivoChat

    Increase your revenue by connecting with clients where they are|

    Your customers are on websites, the phone, social media, the list goes on. JivoChat allows visitors to talk to you using their favorite platforms, so you never miss an opportunity to make a connection. ... learn more about JivoChat

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Reamaze

    Better Conversations. Happier Customers.

    The single most effective way for attracting new customers and keeping existing customers happy is to talk to them. Whether its customers contacting you about a problem or you informing customers about a new service, they are all valuable conversations on which great relationships are built. The problem for small businesses is the growing wedge between customer support and customer relationship... learn more about Reamaze

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $20 per Month
  • HelloTars

    Create Conversational Landing Pages to improve your PPC Conversion Rate by 50%-200%.

    They are boring, cumbersome, and most importantly, potential customers hate filling them out. Yet, this terrible method of lead generation pervades all businesses. Need a loan? Fill out a form. Need Car insurance? Another form. Want to open a checking account? You guessed it, a whole bunch more forms. At Tars, we think that such a situation is unacceptable, so we decided to fix it. Chatbots bui... learn more about HelloTars

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $99 per Year
  • Quiq

    Your customers have questions. Your resources are stretched. We can help.

    Every month, billions of people use Facebook to connect with their friends and favorite brands. Facebook messenger for business allows brands to have more meaningful conversations with their customers. Quiq combines the power of technology with the social experience so that Facebook users can initiate a conversation directly with your company or as a call to action on one of your Facebook ad campa... learn more about Quiq

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $500 per Month
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Resources for Live Chat Software