Live Chat Software

Best Live Chat Software

Does your CRM need a live chat software solution for a real-time interaction? If yes, there are plenty of live chat support software available to improve customer service and reduce support costs. Out of them, a select few are intuitive enough to bridge the gap between providers and seekers. At GoodFirms, we list some of the best live chat support software to aid businesses. These live chat services provide a range of live chat solutions such as video chat, voice chat, text chat as well as chatbots. Compare between the following live chat tools with the help of client reviews and live chat software details, and choose the befitting one:

List of Best Live Chat Support Software | Best Live Chat Solutions

Odoo

1. Odoo

Shaping the future of work.

Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA. Odoo is similar to many open-source projects where customized programming, support, and other services are provided by an active global community and partners network.

Pricing:
Contact Vendor
Software Trial:
15 Days
Devendra Gohel, Founder & CEO at Cloudedots
Devendra Gohel, Founder & CEO at Cloudedots
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Bitrix24
Your company. United.

Bitrix24 - is an initiative of Bitrix, Inc., a privately-owned company owned and managed by its founders. The Bitrix24 service is the final evolutionary stage of Bitrix Intranet and Extranet solutions (Bitrix, Inc. products) and was launched as a beta cloud-based service in April, 2012. Bitrix takes pride in serving customers ranging from Fortune 500 companies to small organizations, including wel more...

Pricing:
$35.00/Year
Software Trial:
N/A
Hisham Balatiah, Founder at EIC - Engineers International Community
Hisham Balatiah, Founder at EIC - Engineers International Community
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LiveAgent
Help Desk Software & Live Chat Software for Better Customer Service

LiveAgent is the most reviewed and #1 rated help desk software & live chat software for SMB in 2019. Stay closer to your customers and help them faster with LiveAgent.

Pricing:
$15.00/Month
Software Trial:
14 Days
sebastian slusnik, Customer Care Specialist at Quality Unit
sebastian slusnik, Customer Care Specialist at Quality Unit
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Olark

4. Olark

Live Chat Software for Sales and Customer Support

Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help you personalize every interaction and strengthen customer relationships. 

Pricing:
$17.00/Month
Software Trial:
14 Days
Freshchat
Trade your Live Chat software for modern messaging

Freshchat is a modern messaging software built for teams who want to ace customer conversations — marketing, sales, or support.Engage proactively with visitors who are dropping off or are closer to making a purchase. Allow the bot to then kick in, qualify leads, and auto-upload them into your CRM.

Pricing:
$999.00/Year
Software Trial:
30 Days
Velaro

6. Velaro

Make Every Chat Better Than the Last

Only Velaro offers Live Chat Performance Management – a suite of actionable analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.

Pricing:
$64.95/Year
Software Trial:
N/A
Proprofs Chat
Chat software designed to get you more leads

ProProfs Chat is the easiest and fastest way to engage and convert website visitors to customers. Resolve customer issues faster by seeing what customers type (even before they send it) or what they are viewing on your website. Add ProProfs live chat software to your website to offer quality responses using ready-made templates & greetings, as effective customer service is an integral part of more...

Pricing:
Contact Vendor
Software Trial:
30 Days
Giosg

8. Giosg

The only live chat with AI-powered targeting

giosg combines data and artificial intelligence (AI) with feature-rich technology to provide intuitive solutions that deliver the right online trigger, to the right person at the right time - allowing your organisation to operate smarter.   

Pricing:
$34.00/Month
Software Trial:
10 Days
Chatra

9. Chatra

Live chat & offline messaging for businesses

Chatra is a live chat messenger app for your website. It is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate.

Pricing:
$15.00/Month
Software Trial:
N/A
Tawk.to

10. Tawk.to

"Get closer to your customers with messaging "

We're changing the way businesses communicate with customers, making real time a real thing.tawk.to is a free messaging app to monitor and chat with the visitors on your website, mobile app or from a free customizable page   

Pricing:
$24.00/Day
Software Trial:
7 Days
Snapengage
Live chat that gets proven results

SnapEngage offers enterprise chat software for sales and support teams. With over 21K users in 87 countries, our clients consistently capture more leads, increase CSAT/NPS and lower cost per interaction after implementing SnapEngage.

Pricing:
$16.00/Month
Software Trial:
7 Days
Tidio

12. Tidio

"Never leave your customer without an answer"

Tidio's primary focus has been the creation and development of SaaS (Software as a Service). Our hard work over the years has culminated in Tidio, one of the top live chat applications in the world today. With more than 160,000 clients around the globe, Tidio enhances the day-to-day customer experiences of small businesses and micro-enterprises

Pricing:
$15.00/Month
Software Trial:
30 Days
Livechat

13. Livechat

The fastest way to help your customers

LiveChat is a real-time, live chat software tool for ecommerce sales and support that is helping ecommerce companies create a new sales channel. We serve more than 25,000 businesses in over 150 countries, including large brands like Adobe, Asus, LG, Acer, Better Business Bureau or Air Asia and startups like SproutSocial, Animoto or HasOffers.

Pricing:
$16.00/Month
Software Trial:
30 Days
liveConnect
The most powerful chat & messaging platform.

liveConnect is a customer support platform that provides ultimate flexibility for both the customer and customer service representative (ie. the agent). When trying to make an inquiry, customers can type out their message or make a phone call. On the other side, the agent will receive the request on their web browser, mobile app or phone depending on the medium in which the request is made. Once c more...

Pricing:
Contact Vendor
Software Trial:
30 Days
LiveZilla

15. LiveZilla

Live Chat Software - Turn website Visitors into Customers.

LiveZilla, the Next Generation Live Help, and Live Support System connect you to your website visitors. Use LiveZilla to provide Live Chats and monitor your website visitors in real-time. Convert visitors to customers - with LiveZilla!

Pricing:
Contact Vendor
Software Trial:
N/A
Intercom

16. Intercom

A new and better way to acquire, engage and retain customers.

Intercom builds a suite of messaging-first products that all modern internet businesses can use across the customer lifecycle, from acquisition to engagement, and support. It's a modern product for sales, marketing and support to connect with customers and grow faster.

Pricing:
Contact Vendor
Software Trial:
14 Days
Acquire

17. Acquire

Your customer’s expectations are changing - exceed them with the power of co-browse and live chat.

Acquire.io is a customer communication platform for businesses. It acts as a bridge between customers and agents. This easy to use, customizable online live chat software would allow you to have direct real-time communication with the visitors and customers. This platform is featured with a full range of tool sets that includes live chat software, co-browsing capabilities, text chat with screen s more...

Pricing:
Contact Vendor
Software Trial:
14 Days
Zoho SalesIQ
Hassle free live chat software re-imagined for business growth

Zoho SalesIQ is an omni-channel prospect and customer engagement platform for websites and mobile apps. It comes along with significant features such as 1. Effecient and customizable Chatbots (Zobot) 2. Easy-to-use hat and all 3. Powering knowledge base 4. Rich mobile SDK (Mobilisten) for your mobile apps 5. Customizable chat window for your website.

Pricing:
Free version
Software Trial:
Available
LivProp
We never Log out.

LIvprop chat services incrementally increases your website conversions across the board. Livprop's chat agents personalizes website engagement across the board, leading to improved conversion rates and website engagement. The integrated lead handover enables a seamless lead handover that will further improve your website conversions. All in all, Livprop's integrated chat package helps you achieve more...

Pricing:
Contact Vendor
Software Trial:
14 Days
Rocket.Chat
Open Source Team Communication

Rocket.Chat is a fast-growing enterprise communication and collaboration platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 800 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product.

Pricing:
Free version
Software Trial:
Available
LiveHelperChat
Open source - Live Support chat for your website.

Open source - Live Support chat for your website. Web and desktop clients. Co-Browsing, XMPP notifications, Telegram, Facebook messenger, Twilio, Chrome extension.Option to configure frequency for pro active chat invitation message. You can set after how many hours for the same user invitation message should be shown again.

Pricing:
Free version
Software Trial:
Available
HelpCenterLive
Help Center Live is an open-source, community driven live chat & support system.

Help Center Live is an open-source, community driven live chat & support system. You may easily provide live support on your website just like large companies do with very little work. With Help Center Live, you can provide a real-time, live support or sales person experience.

Pricing:
Free version
Software Trial:
Available
SimpleChat
Open Source Live Chat App

sChat (or SimpleChat or SimpleChat.Support) is an open source and very basic live chat app written by a JavaScript/Meteor developer. It is free and MIT licensed. You can use it in a SaaS-like model on this website or you can also create your own self-hosted copy of the app. If you need to, you can also take a look at the code and copy some parts of the app.

Pricing:
Free version
Software Trial:
Available
Chat4Support
Free Live Chat Software and Visitor Tracking Solution!

ChatOnWebsite software system is a dynamic customer chat support solution that provides a live chat tool for your website and your online customers in real time. Are you seeking a FREE live chat support software for your site? ChatOnWebsite is a great free live chat software. You can chat with your website customers free!

Pricing:
Free version
Software Trial:
Available
WebsiteChat.net
Live Support Chat

Our Live Support Software allows your website visitors to chat with a company support team and have their questions answered instantly by clicking on a Live Chat button embedded on your website. WebsiteChat.net live chat is a hosted service. No software installation on your web server is required. All you need to do is copy and paste live chat button HTML code.

Pricing:
Free version
Software Trial:
Available
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