Deliver faster real-time support with the best live chat software

Freshchat is a modern messaging software built for teams who want to ace customer conversations — marketing, sales, or support.Engage proactively with visitors who are dropping off or are closer to making a purchase. Allow the bot to then kick in, qualify leads, and auto-upload them into your CRM.
Freshworks
2011
United States
5 Industries
1 Language
Industries
  • Education-management
  • Financial-services
  • Hospitality
  • Leisure-travel
  • Retail
Licensing & Deployment
Support
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog

Media

Freshchat
Freshchat

Freshchat Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Chat Bots
  • File Transfers
  • Offline Form
  • Reports & Analytics
Focus of Chatbot Feature
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Personalization

Freshchat Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Plans & Packages
Standard
$17.94 Per Month

Freshchat Reviews

5.0 1 Review
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Marcus Stone

Freshchat is a modern live chat software that delivers effortless customer service for the digital-first customer.

So far so good!! This is an excellent tool as it helped me to grow my business. With this solution, I am able to communicate smoothly. I really like their support team and their services. this tool perfectly working for me, and I am happy that I made the right choice.

What was the project name that you have worked with Freshchat?

Live Chat Software , Customer Engagement Software

How long have you used Freshchat?

8 Months

How frequently you use Freshchat?

Daily

What do you like the most about Freshchat?

Simple, clean and intuitive software.

It's awesome and very good UI.

Cost-effective and modern live chat system.

What do you like the least about Freshchat?

I would like to change notification tones.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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