Crisp

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Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

SmallMedium

Overview

About Crisp

Crisp is a multichannel customer support platform that helps small and medium companies to scale their customers' relationship through a wide range of features.

Crisp offer 3 plan for every kind of business:
- Free - 2 agents - Live chat and Mobile Apps (0$ / months)
- Pro - 4 agents - Multi-channel management (messenger / twitter / emails) + specific features for live chat (Triggers, canned response ...)
- Unlimited - Unlimited agents - Complete software for team that want to enhance their customers' relationship

At a glance

Software information

Industries served, licensing and the support Crisp provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free
  • Free trial
  • Free version

Support

  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
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Capabilities

Crisp features

The full feature set, grouped by module.

Customer Service Software

  • Subscriber Management
  • Frame Accuracy
  • Commission Management
  • Job Scheduling
  • Help Desk
  • Customize Content
  • Customizable Branding
  • Response Templates
  • Multiple Billing Rates
  • Self-Service Portal
  • Social Media Integration

Plans

Crisp pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Free
Free Trial
14 Days

Media

Screenshots & video