Best Team Communication Software

Team Communication Software

Whether it is about 2 teammates working in a small-sized business or a team of 100 managers in a corporate, the right communication at the right time drives a business towards growth and success. The use of team communication apps becomes vital to maintain speed, accuracy, and efficiency in communication within team members.

What is Team Communication Software?

A team communication tool helps the team members to communicate with each other efficiently, even if working remotely. It maintains the records of the communication enabling the team members to learn from past experiences. Also, it allows team members to share and exchange data for a streamlined workflow in a business organization. 

How to Select the Best Team Communication Software?

Selecting the best team communication software can be critical when there are so many available in the market. The below-mentioned list of team communication systems with detailed information about their features and functionality, along with customers’ reviews, can help you in choosing the one that is best compatible with your business processes.

List of Team Communication Software | Best Team Communication Apps

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  • Troop Messenger

    Troop Messenger is a free office chat software that brings all your communication at one place.

    Troop Messenger’s feature-stack is functionally powerful, flawless, and is the one best alternative for team communication and collaboration. It can be considered as an apt tool for all sizes of organizations. The user navigation across this business chat application is promisingly seamless for any novice user. Its impressive and immersive user interfaces make each feature self-explanatory to th... learn more about Troop Messenger

    "Project communication happens better with Troop Messenger!"
    Qwipob2b market
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Basecamp

    Get it together and manage projects the right way.

    Basecamp is more than just a project management tool — it’s a better way to work. Teams that switch to Basecamp are more productive and better organized. They communicate better and require fewer meetings. And they’re far more efficient than before. Here’s how Basecamp makes it happen. ... learn more about Basecamp

    "User-friendly and has everything you need"
    Peter Wilfahrt, Employeer at Versandgigant
    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $99.00 per Month
  • monday.com

    Work the way that works for you.

    Monday.com is the new name of a product previously known as dapulse, namely one of the market’s leading collaboration and communication apps for teams. It syncs all information in a single, accessible hub, and empowers agents and team members to make important decisions together. monday.com is a powerful CRM platform that allows you to seamlessly manage all things CRM in one highly secure place.... learn more about monday.com

    "It had almost all of the features we wanted"
    Ryan O'Donoghue, Co-Founder and Head web developer at Rycob Media
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Microsoft Teams

    Make amazing things happen together at home.

    Microsoft Teams is a Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. Whether it’s chat, calls, or video, anyone can engage at any time, bringing everyone closer. Your docs, photos, videos, chat history, and meeting notes are always there, so it’s easier to work together. Set up your team’s space with all the apps you need so... learn more about Microsoft Teams

    "Communication within and outside your organization"
    Quentin Goin
    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $5 per Month
  • Skype

    A communication tool built for businesses to connect anywhere, anytime

    Collaborate with your coworkers and clients remotely through group video calls, screen sharing, and messaging. Skype is for doing things together, whenever you’re apart.... learn more about Skype

    "MS Teams is a Life Saver!! "
    Sohaib Ahmed Khattak - PCI QIR
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Bitrix24

    Your company. United. Free. Unlimited. Online.

    Bitrix24 is the leading free online CRM software used by over 8 million companies worldwide. It is available in the cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign managemen... learn more about Bitrix24

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    Hisham Balatiah, Founder at EIC - Engineers International Community
    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $49 per Month
  • Google Meet

    More than meetings.

    Google Meet is a video-communication service developed by Google. It is one of two apps that constitute the replacement for Google Hangouts, the other being Google Chat. ... learn more about Google Meet

    "Anyone with a Google account can create an online meeting"
    John Howard , CEO at COUPON LAWN
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $6 per Month
  • Cisco Webex

    Working better, together.

    Webex brings together Calling Meetings, and Messaging modes of collaboration into a seamless, inclusive and intelligent experience. Make meetings more interactive and engaging - Reduce disruptions with background noise removal and voice enhancement - Enable audiences to share their reactions with animated emojis and gesture recognition - Improve audience engagement with next-gen dynamic polling an... learn more about Cisco Webex

    "Excelent Meeting Tool"
    Oscar Avelar
    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $12.63 per Month
  • 3veta

    Go-to solution for meeting clients online.

    3veta is an end-to-end solution aiming to digitalize the world of services. Not everyone can be tech-savvy or have the resources to create their own platform where they can host video meetings and get paid. We want to change that. Our goal is to make it extremely easy for anybody to create their own platform, with their own branding, where they can provide online consultations and get paid. ... learn more about 3veta

    "An excellent choice over the Zoom with good potential"
    Stasha Kostic
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Notion

    All-in-one workspace.

    Notion is an application that provides components such as notes, databases, kanban boards, wikis, calendars and reminders. Users can connect these components to create their own systems for knowledge management, note taking, data management, project management, among others. A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team. Write, plan, c... learn more about Notion

    "A perfect management tool"
    Gintaras Steponkus, Marketing Manager at Solid Guides
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Connecteam

    Manage your employees from one place

    Connecteam is the employee management app that connects everything a business needs from field to office, all in one place. In the click of a button, you can connect your staff, manage day-to-day operations, improve employee experience and engagement, and drive your business forward. ... learn more about Connecteam

    "An effective app!"
    Kristine Staana
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • NuovoTeam

    Drive Productivity, Engagement and Communication for Non-Desk Workforce

    NuovoTeam is an all-in-one employee app that helps organizations track and monitor their non-desk workers and field force. NuovoTeam facilitates employee productivity tracking, communication and collaboration across your workforce. Monitor employee location, employee work hours with clock-in, clock-out, track work status and assign tasks, enable organization-wide unified contact management and mak... learn more about NuovoTeam

    "Amazing Push to talk app for boost productivity "
    Rakesh Sharma
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $36 per Year
  • ActiveCollab

    Powerful, yet simple project management tool.

    ActiveCollab is the project management software that gives you complete control over your work. It is a flexible project management tool for managing your projects with plenty of neat add-ons. It runs in the cloud like most browser apps today, but you can also install it on your own server.... learn more about ActiveCollab

    "Must use this platform!"
    Hammy Havoc, CEO at Split An Atom
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • SIGNL4

    Critical Mobile Alerting

    SIGNL4 is an out-of-the-box mobile alerting SaaS. It adds mobile alerting and incident response capabilities to your systems and services in minutes.SIGNL4 automatically notifies teams on their mobile devices in case of critical events. Drop an email, call a webhook and SIGNL4 reliably notifies active staff on duty through persistent mobile push, text and voice calls with acknowledgement, tracking... learn more about SIGNL4

    "Modern Team Alerts"
    Ronald Czachara
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Chanty

    Get more things done, together

    Chanty is a team chat app designed to boost collaboration between employees inside the companies of all business segments. It is a beautifully simple communication tool that helps teams to keep their productivity on the highest level.... learn more about Chanty

    "Chanty is super easy to use for our team."
    Alexandr Nedostupov, Senior Software Engineer Technical Lead at COSTS
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • FOCOS

    All your apps in a single place.

    Coming to terms with working from home? Tired of managing dozens of browser tabs and applications? Why search and switch between apps, log in and out of accounts? There is a better way. The future of work has changed, more and more of us are working from home, FOCOS is a simple and beautiful solution for managing everything better, great for entrepreneurs, freelancers and teams. A single place for... learn more about FOCOS

    "I estimate it has reduced over a hundred clicks per day for me"
    Danny Wong, Founder and CEO at GOAT Risk Solutions Limited
    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $43 per One-time
  • Loom

    Say it with video. Communicate more effectively wherever you work with Loom.

    The expressiveness of video with the convenience of messaging. Communicate more effectively wherever you work with Loom. An internal communications tool allowing your message to be instantly shared through video. Loom helps individuals communicate more efficiently through video. With Loom, you can capture your screen, voice, and face and instantly share your video in less time than it would take t... learn more about Loom

    "Great way to communicate"
    Yasir Shamim, Digital Marketer Executive at Pure VPN
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $8 per Month
  • Online Lead Portal

    Customer at your Finger Tips

    Online Lead Portal is a service-first Mobile CRM tool that builds software designed to improve customer communication & develop better follow up. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home. Our sales CRM tool is powerful and flexible, and scales to meet the needs of any business. Even yours to grow... learn more about Online Lead Portal

    "Online Lead Portal is an important piece of our growth now."
    Pramod Mishra, Senior Consultant at SAPster IT Consulting
    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $119 per Month
  • Pexip

    Enterprise Video Conferencing Solutions

    Pexip enables enterprises and organizations of any size to deploy and use video-based communication and collaboration. The Company’s portfolio of products ranges from self-hosted software to cloud service video solutions. Pexip provides seamless collaboration between previously incompatible video and audio technologies such as professional video conferencing systems, Skype for Business, Microsof... learn more about Pexip

    "Hosting web conferences"
    CJ Xia, VP of Marketing & Sales at Boster Biological Technology
    VISIT WEBSITE
    Free Trial
    15 days
    Entry Level Price
    Contact Vendor
  • Flock

    All your work in one place

    Flock is a Communication and Collaboration App designed specifically for Teams looking for a faster and more efficient way to communicate. You can discuss projects, share ideas, and make decisions faster! Flock integrates with other leading apps making sure all your work efforts are unified.  ... learn more about Flock

    "It has some amazing features like polls, note sharing, and reminders"
    Bradley Stevens, Founder and CEO at LLC Formations
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • todo.vu

    See what you can achieve!

    todo.vu is a productivity suite delivering a unique blend of CRM, task management, time tracking, and billing functionality. todo.vu is ideal for freelancers, consultants, and teams of any size who strive to achieve improved efficiency, quality, and transparency. todo. vu is the right tool for you whether you’re a consultant, contractor or freelancer, or small agency needing to track work across... learn more about todo.vu

    "Full-fledged control panel"
    Caroline Lee, Co-Founder at CocoSign
    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $9 per Month
  • Discord

    Your place to talk

    Whether you’re part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, Discord makes it easy to talk every day and hang out more often.... learn more about Discord

    "virtual communication tool"
    Chris
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Mattermost

    High Trust Messaging for the Enterprise

    Mattermost is a flexible, open source messaging platform that meets even the most demanding privacy and security standards.Build intuitive workflows and collaborate across large teams without worrying about security or data privacy. ... learn more about Mattermost

    "Great deal to have Mattermost "
    Joe Wilson
    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • ProofHub

    All-in-one project management software for your growing business needs.

    ProofHub is a superpower for project managers who are always in search of project management tools that provide all-in-one solutions to plan, organize, collaborate, assign, execute, and launch a project successfully. This tool has all the features that your team may require to deliver a timely output. If you are looking forward to something that helps you in delivering work in an easy, fast, and s... learn more about ProofHub

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $89.00 per Month
  • Zoho Cliq

    Team communication software

    Team communication software that's built to power your business productivity. Communicate, collaborate, and reach consensus. Use Cliq to stay connected with your team, no matter where you are.The business communication app that includes real-time messaging, calling, task management and automation. ... learn more about Zoho Cliq

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • HighFive

    Meetings Reimagined

    Starting with no app downloads or pin codes, Highfive is built to be easy enough for anyone in your organization to collaborate effortlessly. Admins love how Highfive’s all-in-one solution reduces IT headaches usually associated with video conferencing. Plus, the meeting room hardware takes just minutes to set up. No need to hang mics or set up dedicated computers. ... learn more about HighFive

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $9.99 per Month
  • Element

    Own your conversations.

    Element is a Matrix-based end-to-end encrypted messenger and collaboration app. Its decentralized design delivers digital sovereignty, enabling deployment on-premise or through any cloud provider. EMS provides fast performance and enterprise-grade add-ons. Being Matrix-based, Element provides interoperability between siloed apps and enables easy connections between different organizations.... learn more about Element

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $3 per Month
  • Xebrio

    A Project Management Software to Fulfill Your Story From Requirements to Deployment.

    Xebrio is a SaaS-based project management software which covers every phase of project development from requirement analysis to deployment. Xebrio helps teams achieve maximum productivity by enabling precise and comprehensive requirement analysis and tracking, milestone tracking, hassle-free collaboration and task assignment, issue tracking, and much more, ensuring that your team never misses a de... learn more about Xebrio

    VISIT WEBSITE
    Free Trial
    30 days
    Entry Level Price
    $8.99 per Month
  • eXo

    Connect, engage and reward your workforce through social and collaborative features

    eXo Platform is an open-source digital workplace for growing teams and enterprises. Flexible and feature-rich, eXo Platform covers a wide variety of features from knowledge, document and content management to social engagement and project/task collaboration integrated within one holistic solution. With eXo Platform, companies can connect, engage and reward their employees, customers, and partner... learn more about eXo

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $5.00 per Month
  • Rocket.Chat

    Open Source Team Communication

    Rocket.Chat is a fast-growing enterprise communication and collaboration platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 800 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product.... learn more about Rocket.Chat

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Ryver

    The Best Way to Collaborate

    Using multiple apps plus email to communicate with your team is difficult, complex, and expensive.Ryver™ makes managing your team’s collaboration easy, simple, and affordable by organizing it all in one app.Anytime a predetermined event occurs, follow-up instructions and task assignments are automatically delivered to everyone who needs to know within seconds. ... learn more about Ryver

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $49.00 per Month
  • Fleep

    Get ready to work smarter, better, faster

    Combining messaging with file sharing and tasks, Fleep has everything you need to coordinate your team’s work from idea to execution.Highlight any decisions or plans on the conversation's Pinboard and create tasks to coordinate execution. ... learn more about Fleep

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Yalla

    Get the right people working on the right things in the right priority.

    Yalla is unlike all of the other team and task management systems on the market. It was built for simplicity and ease of use. Yalla has a built-in time keeping where others don't. It has the most scalable and hilarious chat system you've ever come across and does an amazing job at creating an atmosphere of fun communication. This application has all the bells and whistles of the other platforms bu... learn more about Yalla

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Slenke

    Manage Projects with Ease.

    Slenke is the easiest way for companies to securely communicate, share files, manage projects, organize tasks, track time and more. Through intuitive and easy to use features it allows businesses to manage project portfolios, individual projects, tasks, internal communication, time tracking, invoicing and file sharing. Connect your team, view updates and keep track of what's happening at the workp... learn more about Slenke

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $15 per Month
  • Favro

    Make work flow.

    Favro is the planning and collaboration app for organizational flow. It helps organizations do what they excel at - making products and services that change the game. Fast. Build a flexible view with many team or planning boards in one place. Planning and writing is always live, collaborative and in real-time in Favro. ... learn more about Favro

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $10.2 per Month
  • ProMato

    An overall project management software solution for a budding team

    Promato work management system brings your projects, remote teams and clients under one roof, empowering you to keep things always under your ultimate control. With ProMaTo, your team, clients and all the projects, files and communication stays in one place. There’s no need of investing in too many different tools to run your business.Our project management tool makes it easy to create stories, ... learn more about ProMato

    VISIT WEBSITE
    Free Trial
    90 days
    Entry Level Price
    $49.00 per Month
  • Front

    One place to take care of all your customers

    Front is your hub for all things customer communication. We combine the simplicity of email with the intelligence of a CRM, so you can provide tailor-made service at scale. Collaborate easily, eliminate busywork, and make every customer feel like a VIP. That’s the magic of Front. ... learn more about Front

    VISIT WEBSITE
    Free Trial
    7 days
    Entry Level Price
    $9.00 per Month
  • Nifty

    All your project work in one place.

    Nifty is one app to manage projects, tasks, goals, docs, calendar, and chats in one place. Maintain organizational oversight and stay on top of your team, projects, clients, and workloads with our automated progress reporting. Nifty lets you manage everything from development sprints, product launches, delivering client projects, and executing your marketing campaigns -- all from one collaborative... learn more about Nifty

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • MangoApps

    Keep Employees Informed & Engaged, Everywhere.

    MangoApps is an employee platform that combines popular applications like Intranet, workspaces, file sharing, knowledge management, messaging, training, recognition and more into one comprehensive portal. Companies of all sizes deploy the MangoApps platform to centralize these must-have functions into one single tool. This powerful platform approach gives employees everything they need in a simple... learn more about MangoApps

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Jostle

    The working world is complicated.

    At Jostle we believe organizations should feel less complex. Employees should find it easy to plug in and do great work. So we designed an intranet that helps fix complexity instead of adding to it. Now work life is simpler. People can actually connect, align, and find information. Since 2009, we’ve helped over 850 organizations worldwide seriously unleash their potential and help their employee... learn more about Jostle

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $3.25 per Month
  • Beekeeper

    Workplace Communication Made Simple

    Beekeeper is on a mission to transform the daily work lives of over 2 billion frontline employees. That’s why we created a mobile-first communication platform that connects teams across every shift, location, and language. Dedicated streams deliver important operational information to your entire workforce, while real-time messaging keeps everyone working together and on the same page.Beekeeper ... learn more about Beekeeper

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    Contact Vendor
  • Igloo Software

    Looking for a next-generation intranet?

    Igloo is a leading provider of digital workplace solutions, helping companies build inspiring digital destinations for a more productive and engaged workforce. Offering a suite of modern features and solutions for today’s evolving workplace, Igloo partners with customers to address challenges related to communication, collaboration, knowledge management, culture and engagement. In addition, Igl... learn more about Igloo Software

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Podium

    Get chosen, every time.

    Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation convenient by allowing the conversation to be text based. See how Podium is making it easier for your customers and how Webchat can work for your business. Podium is trusted by 180,000+ users. ... learn more about Podium

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    Contact Vendor
  • Talk on Task

    Easy way of handling teams, projects, tasks & clients.

    A Cost effective Project Management Software that aims to make life easier. Talk on Task's innovative features like Time tracking, Interactive chatting, Task based chatting, Project reporting etc makes it standout amongst other competitors in the market. It has a unique chat system where you can chat about specific tasks, with individual users or on specific projects as per your requirements.... learn more about Talk on Task

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $13.5 per Month
  • CAMSNEL

    Manage your Team & Clients.

    Organize everything under one location, no need to use 4-5 apps to manage your workflow. Just signup with us, We provide you Project Management, Contacts Management, Online Files and Documents Storage, Unlimited Members, Live (Real-Time) Chat, Member Reporting with their activities, Time-Tracking, Sticky Notes & Reminders, and Many more..!! We solve your real life Business problems & Get the help ... learn more about CAMSNEL

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $24 per Month
  • Swit

    One Work Suite to replace them all

    Swit is a complete team collaboration suite, which seamlessly combines team CHAT and TASK management. With Swit, you don't have to go back and forth between the two platforms any longer. Finally, you can move to different workflows without losing context in your familiar ways and in a revolutionary new way. Swit can give your team more freedom from integrations through chat, post, file sharing, ka... learn more about Swit

    VISIT WEBSITE
    Free Trial
    Available
    Entry Level Price
    Free version
  • Status Hero

    Automated Reports and Insights for Software Teams

    Status Hero is a lightweight tool for tracking daily goals, activity logs from your tools, and status updates from your team, all in one place. Here's how it works: 1) Status Hero prompts your teammates via email, SMS, or chatbot to provide a brief check-in of what they're up to. 2) Activity from tools like GitHub, Jira, and others is automatically added to the check-ins. 3) Status Hero compiles a... learn more about Status Hero

    VISIT WEBSITE
    Free Trial
    21 days
    Entry Level Price
    $3 per Month
  • DynaDo

    Supercharge your productivity with powerful automations

    DynaDo is a complete suite of tools needed to communicate and manage your business. It includes Email, Project Management, Customer Support, File Storage, Discussion Forums, Calendar, Chat, CRM. Manage, and automate your tasks, projects, files, customer communications, and team communications all on one platform. DynaDo brings all business data and employees in one place, and connects everything... learn more about DynaDo

    VISIT WEBSITE
    Free Trial
    N/A
    Entry Level Price
    $19 per Month
  • Hibox

    Teamwork reimagined.

    Hibox is an out-of-the-box solution to handle the three most critical pain points in collaborating with your team: 1) faster communication (team messaging), 2) keep track of your projects (task management) and 3) live discussions for remote work or separate offices (video calls). Hibox takes task management a step further through Artificial Intelligence that applies Machine Learning to recognize ... learn more about Hibox

    VISIT WEBSITE
    Free Trial
    14 days
    Entry Level Price
    $4 per Month
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Buyer’s Guide

Introduction to buyer’s guide for Team Communication Software

A lot of research has been carried out to understand group dynamics, and it is concluded that the team’s success largely depends on how well team members coordinate their actions.  It involves sharing goals, awareness of the roles and responsibilities, overall intention to execute a plan, etc. No doubt, team communication plays a pivotal role in establishing strong business relationships, formulating ideas, and helping the team surpass any challenges that obstruct business growth.

However, poor team communication can make team members disconnected with no clear instruction from management, leading to low engagement, satisfaction, and performance.  A company that fails to establish good communication among team members could eventually suffocate the organization’s growth. 


This buyer's guide for team communication software is intended to shed light on the important aspects of effective team communication and the attributes that count while onboarding team communication software.

How has business communication evolved over the time?

The foundation of great businesses relies on how team members can communicate with each other. The modern-day business communication is faster, shorter, and responsive, and somewhere in their root, technology is playing a significant role. Beyond contacting and speaking in real-time, technology advancement has been allowing team members to share files, track important conversations, and create private chat rooms.

Decades ago, telephone calls, intercom systems, and memos proved to be a game-changer for business enterprises. Team members started coordinating more efficiently than formal letters and memos. It has soon become the primary mode of communication for businesses.

Today, companies are also gearing up to include webinars, instant messaging apps, and video-conferencing tools. 

It is imperative that for better team communication, technology should optimize all forms of communication and provide flexibility to use them as per the employees’ or individuals’ needs.

What are the different ways of Team Communication?

There are various modes of communication that are currently used by individuals or teams in any organization to convey their messages. The choice of these communications relies on the occasion or the event type.

  • Verbal communication: It is the most common way of interaction that people use to address their message. Live seminars are the best example of verbal communication. Generally, verbal communication involves face-to-face interaction, but today, there are virtual communication too.
  • Nonverbal communication: Nonverbal communication is anything that sends a message without speaking anything. Email is the best example of non-verbal communication. The non-verbal communication is often used in corporate environments, and it gives the flexibility to respond to the conversation at ease.
  • Formal communication: Formal communication usually follows a hierarchical structure and chain of command. The communication is transmitted from top leadership down to the lower level employees.
  • Informal communication: Informal communication is casual and it is not backed by any predetermined channels.The primary goal of this messaging is to establish relationships with colleagues and subordinates. 
  • Interpersonal communication: Interpersonal communication is not just about conveying a message but also about how it is said, what is the facial expression and how the body language is used.
  • Intrapersonal communication: Intrapersonal communication can be defined as communication with one’s self, which may include self-talk, acts of visualization and imagination, and even recall and memory. 
  • Social communication: Social communication refers to the ability of an individual to interact with people in social situations. It is a combination of social interaction, social cognition, pragmatics (verbal and nonverbal), and expressive language processing. 
  • Virtual communication: In this type of communication the technology is used to communicate with people who are not physically present in front of us. Instant messaging application and web conferencing is a good example of it.

Organizations are using these communication types to address their team on important projects or collect their viewpoint on it. But unfortunately, the majority of workplaces do not operate quite that smoothly. There are enough challenges to create a great team and conduct efficient team coordination.

What are the common challenges in effective Team Communication?

  • Inconsistency in Communication:  Usually, the communication in an organization is transmitted from top to bottom; if there is no proper channel or there is a frequent alteration in the communication mode, then it may lead to miscommunication. It is essential the communication is carried out according to the company's standard procedure.
  • Lack of planning: When team members are working together towards the same goal, it is necessary that all team members to know what they need to do. Not having clarity on a project or task could lead to confusion and miscommunication. The project leaders have to ensure that proper planning is done, and team members are clear of the objectives.
  • Physical barriers to non-verbal communication:  Not being able to see the non-verbal cues, gestures, body language, and general posture can make communication less effective.
  • Communication overload: An overload communication or unnecessary loops of communication may confuse team members about their roles.
  • Personal barriers: Personal barriers like a difference in judgment, social values, inferiority complex, cultural difference,  inability to communicate, etc. widen the psychological distance between the communicators.
  • Remote working place:  Many a time the organization has to deploy their team members for remote work. In such a scenario, the team may not connect or communicate with other team members thoroughly.
  • Technological barrier: Some organizations resist to implement technology in their infrastructure and stick to their old school methods. With the digital revolution, it is mandatory for organizations that they adopt advanced technology for smooth team communication. For real-time updates and smooth transition of work, the team member should be laced with the latest technology.  
  • Geographic location: The geographical location of the team also has an immense effect on team conversation. If one team is operating in a different time zone, thousands of miles away from the head office, it could be difficult to collaborate with them in real-time. In such a situation, advanced asynchronous communication could be an ideal solution.

What is Team Communication Software?

Team communication software facilitates better collaboration among the team members. It allows team members to chat, share, and learn on virtual landscapes so that the work in hand gets accomplished safely, and without any friction. 

Different employees may have different approaches for executing certain tasks. When they work in a team, it is most likely they may differ in their opinion, so all the team members must communicate to avoid conflict. Team communication software allows them to collaborate unanimously and work towards a common goal.

For flawless communication, the organization should also offer their team members a mix of private and public platforms to contact each other in preferred ways. This flexibility can be achieved through team communication software.

But mere communication is not the goal of communication software. It should also allow users to evaluate teamwork effectiveness. There are software that, along with communication, also measures their effectiveness. Evaluation of teamwork involves analyzing the team as a whole and the individual members that make up the team.

Can leveraging a Team Communication Software enhance the business communication?

Yes, leveraging team communication can enhance business communication.

  • Improved Communication: Team communication software comes with features like file sharing, instant messaging, video calls, etc. It facilitates quick communication and a higher participation rate. Besides that, users can often comment on specific tasks or files. Not just the team members but even clients can have smooth communication with the team.
  • Enhances team performance: Team communication software can boost collaboration between team members and attain any issues or problems related to work. 
  • More productive meetings: The team communication tools give facility to team members to convey messages in the most comprehensive way.  They support videos and files of all formats, which eventually helps them to communicate effortlessly and draw better insights from the meeting.
  • Increase team’s productivity: The team communication software can accelerate the communication speed and reduce the overall time. It helps the team to save their time and invest them in other lined up work.
  • Unrestricted communication: The team communication app supports mobile devices, which enables remote workers to connect with their team from anywhere and anytime
  • Integration and Customization: The team communication software supports integration with other tools as well as provides customization options. It means the tool can easily migrate or install into the organization’s existing infrastructure
  • Team specific communication: The team communication tool gives liberty to conduct team-specific communication.  It allows the manager or moderator to create a separate team as per the project and communicate with them separately.  
  • Track past conversations: The team communication solution comes with search filters that allow users to search words inside a long file or a message buried deep in chat.
  • Better Security: There are team communication apps that keep conversations confidential and highly secure. They use end-to-end encryption policies to protect organization data and files from hackers.

Can Team Communication Software help to strengthen the communication of your remote team force?

Yes, team communication solutions can strengthen the communication of remote team forces.

Most of the team communication tools available in the market are designed to connect remote workers.  It comes with a mobile collaboration app that allows remote workers to connect with their fellow associates in real-time.  

The team communication software allows remote teams to connect colleagues through synchronous communication like live chat or call.  Also, for remote teams, asynchronous communication is more favorable. There are team communication solutions that manage both asynchronous communication (delayed communication) as well as synchronous communication with the distributed global working team. The tool facilitates asynchronous communication by ingraining email threading models.

In what ways can an organization ensure effective Team Communications by implementing team communication software?

  • Team chat and call: The team communication software allows one-to-one chats as well as team chat to communicate and collaborate effectively on the project. Some team communication software also gives the flexibility to switch between the team and a video call in a single window.
  • Screen sharing: Screen sharing helps to clarify issues immediately.  It saves a lot of time, which is otherwise used in sending emails with detailed descriptions of the issue.  Not just communicating with team members, but screen sharing is also beneficial in training team members.
  • To-dos: There are few team communication software that gives additional features like “To-dos” to set a task for yourself or your team members. The best thing is that some tools even allow users to view and mark tasks as done right within the chat.  Thus making it easy for team members to collaborate efficiently on the task in hand.
  • Voice notes: Team communication software are designed to draw effective communication with minimum efforts. The voice notes feature saves team-members time sending personalized voice mail instead of having to text long messages. 
  • Share emails: The user can move business-related mail to a specific chat room.  
  • Conversation threads: Certain team communication platforms allow users to adopt a better approach to replace email conversations.  It has in-built features that create email threads just as regular email but inside the application. In fact, it is smarter than regular email, as it allows the user to tag any team member that is associated with the task. With one topic per thread, the team can easily track parallel conversations and stay up to date on what’s happening.

What are the essential features to look for in a Team Communication Software?

  • Instant messaging
  • Calling ( video/voice)
  • Large storage 
  • Data Record
  • Live chat support
  • Message history
  • Favourite users
  • Mute conversations
  • Unread message filter
  • Search filters (text search)
  • Respond later feature
  • File and screen sharing feature
  • Live location tracking
  • Send text message to multiple users
  • Personal chat rooms
  • Support audio messaging
  • Customize chat background
  • Easy integration with other tools
  • Meeting management
  • Mobile support

What is the approximate cost of Team Communication Software?

The team communication software has widen-up its application by including set-of-features that helps in propagating seamless communication. The price of the software varies depending on the choice of the features and number of users. However, the software price is flexible and covers all types of user-base. If you have limited use and are looking for budget-friendly software then you can choose among Jostle that starts around $3.25/month, or Hangouts Meet that falls in the price range of $1.25/month, followed by Microsoft Teams with a starting price of $5/ month. 

The users who are seeking additional features without exceeding much on a budget, then tools like Ryver with a price range $49/ month and Focos with 43/one-time would do their job while those enterprise managing larger teams can consider high-end tools like Proofhub for $89/ month or HighFive for $99/month.

There is a continuous effort made by developers to make team communication software efficient and affordable. Working towards the same goal, the free and open source team communication software offers small and large businesses an opportunity to improvise their existing communication while taking a minimum financial risk. 

Why refer to GoodFirms’ list of top Team Communication Software?

GoodFirms is a trusted review and rating platform for IT solutions that help various organizations to meet their underlying goals with minimum effort. It envelops a wealth of information about software products and services. The consumer can compare the long list of communication software features against their requirements and board the best solution in their IT infrastructure to maximize the business potential. On the other end, the software vendor can study customers’ preferences and perceptions about the brand.

GoodFirms has been listing various software that are efficient in increasing the organization's productivity and reducing the operational cost. One such software is “team communication” software.

The team communication software for business helps in reducing the communication gap within the organization and sharpens the decision-making ability. It brings all the team members on the same page and ensures there is no lapse of information related to the work. If your quest for a team communication system is still unaddressed, then do not fail to check the GoodFirms list of the best team communication software.