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Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation convenient by allowing the conversation to be text based. See how Podium is making it easier for your customers and how Webchat can work for your business. Podium is trusted by 180,000+ users.
Podium Corporation
2014
United States
  • Marketing-advertising
  • Public-relations
2 Industries
  • English
1 Language
Industries
  • Marketing-advertising
  • Public-relations
Licensing & Deployment
Support
  • Email
  • Chat
  • 24x7 Support
Training
  • Webinar
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Webinar

Media

Podium

Podium Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Visitor Tracking
Focus of Team Communication Feature
  • Activity/News Feed
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Meeting Management
  • Mobile Access
  • Real-time Chat
  • Task Management
Focus of Reputation Management Feature
  • Analytics & Insights
  • Custom Dashboard
  • Multi-Channel
  • Response Management
  • Review Alerts
  • Review Generation
  • Review Marketing
  • Review Monitoring
  • Social Monitoring
Focus of Lead Management Feature
  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Segmentation
  • Pipeline Management
Focus of Self Storage Feature
  • Customer Management
  • Lead Management
Focus of Social Media Management Feature
  • Campaign Management
  • Content Management
  • Customer Engagement
Focus of Call Tracking Feature
  • Call Recording
  • Call Routing
  • Campaign Management
  • Conversion Tracking
  • Keyword Tracking
Focus of Payment Processing Feature
  • Debit/Credit Card Processing
  • Mobile Payments
  • Online Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Receipt Printing
Focus of Patient Management Feature
  • Appointment Scheduling
  • Patient Communication
  • Patient Portal
  • Patient Records Management
  • Workflow Automation
Focus of SMS Marketing Feature
  • Contact Management
  • Drip Campaigns
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Scheduled Messaging
Focus of Chatbot Feature
  • AI & Machine Learning Capabilities
  • Compliance and Privacy
  • Easy Integration
  • Natural Language Processing (NLP)
  • Rich Media Support

Podium Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page
Plans & Packages
Standard
$289 Per Month

Podium Reviews

5.0 1 Review
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Marlon Stokes

Podium is a webchat that allows us to contact and chat with customers in real-time which is helpful for our business to stand out online.

It is a great chat system, and I am so happy to be able to use this solution and its features. I made the right choice. it is good for receiving notifications for an online chat from the website. It's working perfectly for me.

What was the project name that you have worked with Podium?

Live Chat Software , Reputation Management Software , Team Communication Software , Customer Experience Software

How long have you used Podium?

7 Months

How frequently you use Podium?

Daily

What do you like the most about Podium?

Incredibly helpful and useful tool.

The support team is good and I really like their service.

Easy to use and easy to handle.

What do you like the least about Podium?

Good solution but surely can be better.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Shopify
QuickBooks Online

Switched from

Swell