QuickBooks Online

United States HQFounded 1983

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLarge

Overview

About QuickBooks Online

QuickBooks Online is a popular software for small and large businesses. In addition to core accounting processes like accounts payable and receivables, generating financial reports, and bank reconciliation, the software is well-versed in handling billing and invoicing, inventory management, and payroll. Taxation becomes easy with QuickBooks as it automatically calculates tax based on date, location, product type, and customer. The software is also integrated with employee time-tracking features.

QuickBooks is also well recognized for its specific features catering to Church accounting. The pricing plans are pretty affordable and fit almost all businesses.

At a glance

Software information

Industries served, licensing and the support QuickBooks Online provides.

Industries

  • Accounting
  • Banking
  • Financial-services
  • Nonprofit-organization-management

Licensing

  • Proprietary
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 113 verified reviews
Ease of use4.9
Features & functionality4.3
Customer support3.8
Value for money4.1
Integrations4.6

What users like the most

  • The software includes a lot of features like customizable reports.
  • Invoice can be batched, which saves time.
  • Payment reminder and payment approval automation is included.

What users like the least

  • Version control is quite difficult.
  • That is, the transaction can not be reverted easily.
  • It is expensive to maintain and add features.

What users say

Review Analytics of QuickBooks Online

Every review is verified through Goodfirms before it's published.

4.2113 Verified Reviews
Ease of use (18 reviews)4.6
Features & functionality (18 reviews)4.3
Customer support (18 reviews)4.0
Value for money (15 reviews)4.3
Integrations (15 reviews)4.4
Review Summary
Summarized from 113 verified reviews · Updated September 2026
QuickBooks Online is widely praised for its user-friendly interface and ease of use, making it accessible even to those new to accounting. Reviewers consistently highlight its cloud-based accessibility, invoicing capabilities, mobile functionality, and integration with third-party apps and bank accounts. Common drawbacks include customer service concerns, occasional interface sluggishness, pricing increases over time, and limitations for larger enterprises or specific accounting systems. The software is generally considered well-suited for small to medium-sized businesses and self-employed professionals.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of QuickBooks Online
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What reviewers mention most

Nathan Argenta, Owner & Chief Marketing Strategist at Pittsburgh SEO MagicianVerified Review
Posted on Nov 27, 2024

“QuickBooks is the best accounting software as it takes care of the entire payments process”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support5.0
At Pittsburgh SEO Magician we have been using QuickBooks for over 5 years. QuickBooks is one of the industry leaders in accounting software. We greatly appreciate the flexibility, ease of use, strong feature set, scalability and ability to accommodate small businesses with more complex financial needs. We also recommend it to a lot of our clients!
Maria M. Platt, CEO at Platt Group Of CompaniesVerified Review
Posted on Nov 14, 2024

“QuickBooks Online made invoicing easy and efficient, allowing for quick customization, automated rec”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
QuickBooks Online provides an efficient invoicing and billing experience, with easy setup and customization options for branding, payment terms, and other fields. The recurring billing feature saves time by automating invoices for repeat clients, while payment tracking helps manage overdue accounts. Integration with payment processors enables clients to pay directly online, speeding up collections. The dashboard gives a clear view of outstanding and paid invoices, simplifying cash flow tracking. While advanced customization is limited on basic plans, QuickBooks Online overall makes invoicing straightforward and professional.
Barry Brown, Owner at Counter Culture DIYVerified Review
Posted on May 17, 2023

“QuickBooks Online is user-friendly and intuitive, making it easy for business owners”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0

We Counter Culture DIY use Quickbooks. QuickBooks Online is user-friendly and intuitive, making it easy for business owners to navigate and manage their invoicing and billing processes. QuickBooks Online offers a comprehensive range of features, including invoice customization, automated reminders, recurring invoices, expense tracking, and financial reporting, providing businesses with robust functionality. QuickBooks Online offers various customer support channels, including phone, chat, and community forums. Their support team is generally responsive and helpful in addressing user inquiries. QuickBooks Online offers different pricing plans to cater to businesses of various sizes, providing good value for the features and functionality it offers. QuickBooks Online integrates with numerous third-party applications, allowing seamless integration with other business tools such as payment gateways, CRM systems, and e-commerce platforms. QuickBooks Online provides resources and tutorials to help new users get started quickly.

Erin Lackore, Founder at LaCkore CoutureVerified Review
Posted on Feb 27, 2023

“QuickBooks is highly scalable. Hence, when our business grows, we need not switch to any other platform in the future”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations4.0

As small business owners, we LaCkore Couture readily use QuickBooks for our business. We can readily use all the features offered in the platform and track everything within the unified dashboard, which makes the entire process of bookkeeping extremely simple and easy for our employees. It also has a mobile cloud application which also makes documents and resources easily accessible for all our employees irrespective of geographic location. However, at times, we struggle with syncing problems with banks and credit cards for our official transactions, which can be quite a hassle on some days. However, their exceptional customer support facilities are readily available for our assistance every time.

Rahul Vij, CEO at WebSpero SolutionsVerified Review
Posted on Feb 23, 2023

“QuickBooks has a user-friendly interface and it is compatible with multiple devices”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0

Our company WebSpero Solutions uses QuickBooks as our accounting software. The pros of QuickBooks include its user-friendly interface, a wide range of features, and its compatibility with multiple devices. However, some cons include the higher cost compared to other accounting software and its occasional bugs and glitches. We have been using QuickBooks for over five years. We use QuickBooks daily to keep track of our finances, invoices, and expenses.

Alastair Hazell, Founder at The Calculator SiteVerified Review
Posted on Feb 23, 2023

“QuickBooks is user-friendly and easy to navigate, even for those with little or no accounting experience”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support3.0
Value for money3.0
Integrations4.0

Our company The Calculator Site has been using QuickBooks for several years. We use the software daily to track our finances and manage our accounting needs. QuickBooks is one of the most widely used accounting software programs. The software provides a simple, intuitive interface that makes it easy to track and manage finances. QuickBooks has a wide range of features and functionalities that cater to small and medium-sized businesses. It includes basic accounting features such as invoicing, accounts payable and receivable, bank reconciliation, and financial reporting. It also offers more advanced features such as inventory management, payroll, and time tracking. QuickBooks integrates with many other applications, such as CRM, project management, and payment processing tools. This allows businesses to customize their accounting software to fit their unique needs.

Ataur Rehman, Founder and CEO at GetGenieVerified Review
Posted on Feb 23, 2023

“QuickBooks is a comprehensive Accounting software which is efficient and easy to use”

Overall rating4.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

At GetGenie, we have used various Accounting software, and after careful analysis and evaluation, we found QuickBooks to be the best fit for our organization. QuickBooks is a comprehensive Accounting software that offers various features such as invoicing, bookkeeping, payroll management, expense tracking, and financial reporting. The software is easy to use and provides excellent customer support. The software also has various integrations with other business tools that we use in our daily operations. We have been using QuickBooks for over five years now, and it has significantly helped us in managing our financial operations. Overall, we are extremely satisfied with QuickBooks and highly recommend it to businesses looking for efficient Accounting software.

Musnad E Ahmed, CEO and Founder at SkyTech SolutionsVerified Review
Posted on Feb 23, 2023

“QuickBooks is an easy-to-use software that is ideal for small and medium-sized businesses”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0

Our company SkyTech Solutions has been using QuickBooks for accounting purposes for over three years. We find QuickBooks to be a reliable and efficient software for our needs. The pros of QuickBooks are its user-friendly interface, efficient time management, and wide range of features. The software offers a range of features, such as invoicing, expense tracking, and financial reporting, that are essential for managing a business's finances. QuickBooks also offers reliable customer support, making it easy to resolve any issues that may arise. One con of QuickBooks is its pricing, which can be a little steep for smaller businesses. However, we believe that the software's range of features and ease of use justify the cost. We use QuickBooks daily to manage our finances, and we find that it has significantly streamlined our accounting processes.

Jon Morgan, CEO at Venture SmarterVerified Review
Posted on Feb 22, 2023

“QuickBooks Online provides a comprehensive and user-friendly platform for managing our finance”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support3.0
Value for money4.0
Integrations5.0

We Venture Smarter use QuickBooks Online. The pros of QuickBooks Online include its user-friendly interface, ability to handle multiple business entities, integration with other software platforms, and easy customization. The cons include occasional glitches or slow loading times and limited customer support for the more complex features. Venture Smarter has been using QuickBooks Online for approximately 4 years. We use QuickBooks Online on a daily basis to manage our finances, track expenses, and generate financial reports.

Michael Melwicks, Vice President at Moto TransportationVerified Review
Posted on Feb 22, 2023

“Quickbooks Online has been a reliable accounting software solution for our daily operations”

Overall rating4.0
Ease of use5.0
Features & functionality3.0
Customer support2.0
Value for money5.0
Integrations5.0

Moto Transportation has been using Quickbooks Online (QBO) since 2019. The main advantage of using QBO is that it is a web-based platform, which means that it is accessible from any device with an internet connection. This allows us to access our financial data and accounting records at any time and from anywhere, which is a major convenience for our team. Another benefit of QBO is its ability to connect to other software applications through an API. This allows us to integrate financial data from various areas of our business into a single platform, making it easier to track and manage our finances. This is particularly useful for mapping certain financials to certain areas of the business, allowing us to get a clearer picture of how different aspects of our company are performing. Overall, Quickbooks Online is a reliable accounting software solution that has served our company well. While it has some limitations in terms of reporting and customization.

Capabilities

QuickBooks Online features

The full feature set, grouped by module.

Accounting Software

  • Accounts Payable
  • Bank Reconciliation
  • Budgeting and Forecasting
  • Expense Tracking
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Billing and Invoicing Software

  • Billing Portal
  • Contingency Billing
  • Customer Database
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Tax Calculator
  • Templates

Accounts Payable Software

  • Approval Management
  • Automation
  • Data Extraction
  • Expense Management
  • Invoicing
  • Payment Management
  • PO Reconciliation
  • Reporting & Analysis
  • Vendor Management
  • Tax Calculation

Accounting Practice Management Software

  • Billing & Invoicing
  • Budgeting
  • Client Management
  • Client Portal
  • Document Management
  • Due Date Tracking
  • Staff Management
  • Task Management
  • Time Tracking

Payroll Software

  • Automatic Calculations
  • Employee Database
  • Pay Slip Generation
  • Reporting & Analytics
  • Tax Management
  • Time Tracking
  • Vacation/Leave Tracking

Inventory Management Software

  • Accounting
  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Order Fulfillment
  • Order Management
  • Purchasing
  • Pricing Management
  • Reporting/Analytics

Time Tracking Software

  • Alerts/Notifications
  • Billing & Invoicing
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Reports & Analysis
  • Timesheet Management

Church Accounting Software

  • Accounts Payable
  • Accounts Receivable
  • Asset Tracking
  • Budgeting/Forecasting
  • Fund Accounting
  • General Ledger
  • Payroll Management
  • Report Generation

Expense Report Software

  • Automated Workflows
  • Insightful Analytics
  • Integrations
  • Intuitive Dashboard
  • Mobility
  • Receipt Management
  • Workflow Management

Accounts Receivable Software

  • Audit Trails
  • Account Security
  • Billing & Invoicing
  • Collections Management
  • Customer Communication
  • Dashboard
  • Predictive Analysis
  • Receivables Ledger
  • Recurring Billing
  • Streamlined Payments

Job Costing Software

  • Cost Tracking
  • Invoice Management
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Reporting
  • Task Management
  • Work Order Management

Plans

QuickBooks Online pricing

Price Type
Month
Free Version
No
Payment Frequency
Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9 / month

Works with

Integrations

QuickBooks Online connects with the tools your team already uses.

Media

Screenshots & video

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