QuickBooks Online

United States HQFounded 1983

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

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Overview

About QuickBooks Online

QuickBooks Online is a popular software for small and large businesses. In addition to core accounting processes like accounts payable and receivables, generating financial reports, and bank reconciliation, the software is well-versed in handling billing and invoicing, inventory management, and payroll. Taxation becomes easy with QuickBooks as it automatically calculates tax based on date, location, product type, and customer. The software is also integrated with employee time-tracking features.

QuickBooks is also well recognized for its specific features catering to Church accounting. The pricing plans are pretty affordable and fit almost all businesses.

At a glance

Software information

Industries served, licensing and the support QuickBooks Online provides.

Industries

  • Accounting
  • Banking
  • Financial-services
  • Nonprofit-organization-management

Licensing

  • Proprietary
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 113 verified reviews

What users like the most

  • The software includes a lot of features like customizable reports.
  • Invoice can be batched, which saves time.
  • Payment reminder and payment approval automation is included.

What users like the least

  • Version control is quite difficult.
  • That is, the transaction can not be reverted easily.
  • It is expensive to maintain and add features.

What users say

Review Analytics of QuickBooks Online

Every review is verified through Goodfirms before it's published.

4.2113 Verified Reviews
Ease of use (18 reviews)4.6
Features & functionality (18 reviews)4.3
Customer support (18 reviews)4.0
Value for money (15 reviews)4.3
Integrations (15 reviews)4.4
Review Summary
Summarized from 113 verified reviews · Updated September 2026
QuickBooks Online is widely praised for its user-friendly interface and ease of use, making it accessible even to those new to accounting. Reviewers consistently highlight its cloud-based accessibility, invoicing capabilities, mobile functionality, and integration with third-party apps and bank accounts. Common drawbacks include customer service concerns, occasional interface sluggishness, pricing increases over time, and limitations for larger enterprises or specific accounting systems. The software is generally considered well-suited for small to medium-sized businesses and self-employed professionals.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of QuickBooks Online
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What reviewers mention most

Anton Zhuk, Managing Director at WhidegroupVerified Review
Posted on Dec 31, 2018

“Awesome Payroll Platform”

Overall rating4.0

Really simple, straightforward and easy to use. Customer support is outstanding as they're quick to reply at any time.

Vishal BhatiaVerified Review
Posted on Dec 31, 2018

“Very customizable and attractive”

Overall rating5.0

Pros: We like its all-inclusive features.

Cons: None

Jeff Mette, Vice President of Business Development at Digital ScientistsVerified Review
Posted on Dec 31, 2018

“Contains best qualities as of Accounting Software should have”

Overall rating4.0

It is having best qualities as an Accountant Software should have like a free trial, attractive user interface and customizable report templates. Leading accounting software that helps businesses right-size their balance sheet, accept payments, get invoices cleared on time and much more.

Amit Agrawal, Chief Operating Officer at Cyber Infrastructure (CMMI Level 3 Certified)Verified Review
Posted on Dec 28, 2018

“Standardized software”

Overall rating4.0

Pros: Industry standard and it is very expandable to connect with any other business applications.

Cons: Maybe expensive for few companies/startups.

Meghan (Durett) Hultquist, President at HQdigitalVerified Review
Posted on Dec 28, 2018

“E-mail partner”

Overall rating4.0

We love the most Quickbooks is the reason for it's easy to create and send invoices by email.

NikhilVerified Review
Posted on Dec 28, 2018

“Average response for QB”

Overall rating3.0

Pros: It's user-friendly

Cons: Not great support

ARNISH SHAH, Sales and Marketing Manager at TOPS Infosolutions Pvt. Ltd.Verified Review
Posted on Dec 28, 2018

“Excellent tool”

Overall rating5.0

Pros: I use Quickbooks for accounting, so easy to manage a tool from the same provider. Superb features and ability to integrate with multiple channels.

Cons: Nothing that comes in my mind.

Overall Experience: So fast, so good till now.

Grant Higginson, President at Welby ConsultingVerified Review
Posted on Dec 28, 2018

“My accountants like it a lot!”

Overall rating3.0

Pros: My accountant likes it

Cons: Accidentally double-billing clients on recurring invoices, not accepting AMEX credit cards.

Mukhebi Mweka, IT Manager at The Computing Business CentreVerified Review
Posted on Dec 28, 2018

“Intelligent payroll software”

Overall rating5.0

Pros: Not complicated

Cons: Needs experience

Overall Experience: Good

PravinamVerified Review
Posted on Dec 28, 2018

“True feedback”

Overall rating5.0

Pros: The tool is good for HR Software Solutions.

Cons: According to me, It is not good for Payroll Systems.

Capabilities

QuickBooks Online features

The full feature set, grouped by module.

Accounting Software

  • Accounts Payable
  • Bank Reconciliation
  • Budgeting and Forecasting
  • Expense Tracking
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Billing and Invoicing Software

  • Billing Portal
  • Contingency Billing
  • Customer Database
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Tax Calculator
  • Templates

Accounts Payable Software

  • Approval Management
  • Automation
  • Data Extraction
  • Expense Management
  • Invoicing
  • Payment Management
  • PO Reconciliation
  • Reporting & Analysis
  • Vendor Management
  • Tax Calculation

Accounting Practice Management Software

  • Billing & Invoicing
  • Budgeting
  • Client Management
  • Client Portal
  • Document Management
  • Due Date Tracking
  • Staff Management
  • Task Management
  • Time Tracking

Payroll Software

  • Automatic Calculations
  • Employee Database
  • Pay Slip Generation
  • Reporting & Analytics
  • Tax Management
  • Time Tracking
  • Vacation/Leave Tracking

Inventory Management Software

  • Accounting
  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Order Fulfillment
  • Order Management
  • Purchasing
  • Pricing Management
  • Reporting/Analytics

Time Tracking Software

  • Alerts/Notifications
  • Billing & Invoicing
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Reports & Analysis
  • Timesheet Management

Church Accounting Software

  • Accounts Payable
  • Accounts Receivable
  • Asset Tracking
  • Budgeting/Forecasting
  • Fund Accounting
  • General Ledger
  • Payroll Management
  • Report Generation

Expense Report Software

  • Automated Workflows
  • Insightful Analytics
  • Integrations
  • Intuitive Dashboard
  • Mobility
  • Receipt Management
  • Workflow Management

Accounts Receivable Software

  • Audit Trails
  • Account Security
  • Billing & Invoicing
  • Collections Management
  • Customer Communication
  • Dashboard
  • Predictive Analysis
  • Receivables Ledger
  • Recurring Billing
  • Streamlined Payments

Job Costing Software

  • Cost Tracking
  • Invoice Management
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Reporting
  • Task Management
  • Work Order Management

Plans

QuickBooks Online pricing

Price Type
Month
Free Version
No
Payment Frequency
Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9 / month

Works with

Integrations

QuickBooks Online connects with the tools your team already uses.

Media

Screenshots & video

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