QuickBooks Online

United States HQFounded 1983

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

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Overview

About QuickBooks Online

QuickBooks Online is a popular software for small and large businesses. In addition to core accounting processes like accounts payable and receivables, generating financial reports, and bank reconciliation, the software is well-versed in handling billing and invoicing, inventory management, and payroll. Taxation becomes easy with QuickBooks as it automatically calculates tax based on date, location, product type, and customer. The software is also integrated with employee time-tracking features.

QuickBooks is also well recognized for its specific features catering to Church accounting. The pricing plans are pretty affordable and fit almost all businesses.

At a glance

Software information

Industries served, licensing and the support QuickBooks Online provides.

Industries

  • Accounting
  • Banking
  • Financial-services
  • Nonprofit-organization-management

Licensing

  • Proprietary
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 113 verified reviews

What users like the most

  • The software includes a lot of features like customizable reports.
  • Invoice can be batched, which saves time.
  • Payment reminder and payment approval automation is included.

What users like the least

  • Version control is quite difficult.
  • That is, the transaction can not be reverted easily.
  • It is expensive to maintain and add features.

What users say

Review Analytics of QuickBooks Online

Every review is verified through Goodfirms before it's published.

4.2113 Verified Reviews
Ease of use (18 reviews)4.6
Features & functionality (18 reviews)4.3
Customer support (18 reviews)4.0
Value for money (15 reviews)4.3
Integrations (15 reviews)4.4
Review Summary
Summarized from 113 verified reviews · Updated September 2026
QuickBooks Online is widely praised for its user-friendly interface and ease of use, making it accessible even to those new to accounting. Reviewers consistently highlight its cloud-based accessibility, invoicing capabilities, mobile functionality, and integration with third-party apps and bank accounts. Common drawbacks include customer service concerns, occasional interface sluggishness, pricing increases over time, and limitations for larger enterprises or specific accounting systems. The software is generally considered well-suited for small to medium-sized businesses and self-employed professionals.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of QuickBooks Online
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What reviewers mention most

Adam Cole, Co-Director at Grant Park Academy of the ArtsVerified Review
Posted on Nov 23, 2018

“It is worth the price”

Overall rating4.0

As the Co-Director of the Grant Park Academy of the Arts, a music-school startup, I am new to accounting.  The learning curve was a little stiff at first as I tried to work my way around the program.  I needed the help of an accountant just to understand it, and even with that help it took me a year to get comfortable.

Now that I am familiar with the program, I find it incredibly easy to use.  I can send and keep track of invoices, check our balances, and share everything easily with our accountant at tax time.  I have no doubt it's saved me tons of time and is worth the price.

Jennifer Stewart, Tech Organizer + Trainer at Gateway ProductivityVerified Review
Posted on Nov 22, 2018

“Easy to use software”

Overall rating5.0

I have been using Quickbooks Online for 7 years, first as a solo business owner and now as the bookkeeper in a partnership. Gateway Productivity finds Quickbooks Online to be intuitive and easy to use. I love that I never have to worry about upgrading or buying new software. My only concern is that the price has doubled since I began using it, but it is still worth the amount paid.

Ben Taylor, Founder at HomeWorkingClubVerified Review
Posted on Nov 20, 2018

“It is easy to understand”

Overall rating4.0

PROS:

• The ability to access my accounts and invoices from anywhere, right down to producing an invoice whilst at a client site.

• Simple to configure invoice templates.

CONS:

• Some features are slightly unintuitive, such as producing custom reports. 

• Web interface could be a little more attractive.

OVERALL EXPERIENCE:

HomeWorkingClub has used Quickbooks online for several years and much prefer it to products I’ve used previously, including Sage and the long-discontinued Microsoft Office accounting. It’s not the most exciting software solution, but it’s dependable and easy to understand, to the point that it doesn’t seem worthwhile to switch to a new system like Xero.

Capabilities

QuickBooks Online features

The full feature set, grouped by module.

Accounting Software

  • Accounts Payable
  • Bank Reconciliation
  • Budgeting and Forecasting
  • Expense Tracking
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Billing and Invoicing Software

  • Billing Portal
  • Contingency Billing
  • Customer Database
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Tax Calculator
  • Templates

Accounts Payable Software

  • Approval Management
  • Automation
  • Data Extraction
  • Expense Management
  • Invoicing
  • Payment Management
  • PO Reconciliation
  • Reporting & Analysis
  • Vendor Management
  • Tax Calculation

Accounting Practice Management Software

  • Billing & Invoicing
  • Budgeting
  • Client Management
  • Client Portal
  • Document Management
  • Due Date Tracking
  • Staff Management
  • Task Management
  • Time Tracking

Payroll Software

  • Automatic Calculations
  • Employee Database
  • Pay Slip Generation
  • Reporting & Analytics
  • Tax Management
  • Time Tracking
  • Vacation/Leave Tracking

Inventory Management Software

  • Accounting
  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Order Fulfillment
  • Order Management
  • Purchasing
  • Pricing Management
  • Reporting/Analytics

Time Tracking Software

  • Alerts/Notifications
  • Billing & Invoicing
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Reports & Analysis
  • Timesheet Management

Church Accounting Software

  • Accounts Payable
  • Accounts Receivable
  • Asset Tracking
  • Budgeting/Forecasting
  • Fund Accounting
  • General Ledger
  • Payroll Management
  • Report Generation

Expense Report Software

  • Automated Workflows
  • Insightful Analytics
  • Integrations
  • Intuitive Dashboard
  • Mobility
  • Receipt Management
  • Workflow Management

Accounts Receivable Software

  • Audit Trails
  • Account Security
  • Billing & Invoicing
  • Collections Management
  • Customer Communication
  • Dashboard
  • Predictive Analysis
  • Receivables Ledger
  • Recurring Billing
  • Streamlined Payments

Job Costing Software

  • Cost Tracking
  • Invoice Management
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Reporting
  • Task Management
  • Work Order Management

Plans

QuickBooks Online pricing

Price Type
Month
Free Version
No
Payment Frequency
Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9 / month

Works with

Integrations

QuickBooks Online connects with the tools your team already uses.

Media

Screenshots & video

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