QuickBooks Online

United States HQFounded 1983

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLarge

Overview

About QuickBooks Online

QuickBooks Online is a popular software for small and large businesses. In addition to core accounting processes like accounts payable and receivables, generating financial reports, and bank reconciliation, the software is well-versed in handling billing and invoicing, inventory management, and payroll. Taxation becomes easy with QuickBooks as it automatically calculates tax based on date, location, product type, and customer. The software is also integrated with employee time-tracking features.

QuickBooks is also well recognized for its specific features catering to Church accounting. The pricing plans are pretty affordable and fit almost all businesses.

At a glance

Software information

Industries served, licensing and the support QuickBooks Online provides.

Industries

  • Accounting
  • Banking
  • Financial-services
  • Nonprofit-organization-management

Licensing

  • Proprietary
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 113 verified reviews

What users like the most

  • The software includes a lot of features like customizable reports.
  • Invoice can be batched, which saves time.
  • Payment reminder and payment approval automation is included.

What users like the least

  • Version control is quite difficult.
  • That is, the transaction can not be reverted easily.
  • It is expensive to maintain and add features.

What users say

Review Analytics of QuickBooks Online

Every review is verified through Goodfirms before it's published.

4.2113 Verified Reviews
Ease of use (18 reviews)4.6
Features & functionality (18 reviews)4.3
Customer support (18 reviews)4.0
Value for money (15 reviews)4.3
Integrations (15 reviews)4.4
Review Summary
Summarized from 113 verified reviews · Updated September 2026
QuickBooks Online is widely praised for its user-friendly interface and ease of use, making it accessible even to those new to accounting. Reviewers consistently highlight its cloud-based accessibility, invoicing capabilities, mobile functionality, and integration with third-party apps and bank accounts. Common drawbacks include customer service concerns, occasional interface sluggishness, pricing increases over time, and limitations for larger enterprises or specific accounting systems. The software is generally considered well-suited for small to medium-sized businesses and self-employed professionals.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of QuickBooks Online
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What reviewers mention most

Rex , CEO at Gadget ReviewVerified Review
Posted on Nov 30, 2021

“Best Accounting Software for Small Business!”

Overall rating5.0

We at Gadget Review use Intuit QuickBooks for small business accounting. The UI is easy to understand and the UX is great from start to finish. It's customizable, with plenty of report settings that can be set up however you need.. And there are plenty of options for automation, too.

Unfortunately, it is very expensive. I also wish the mobile app was a little bit more robust. It definitely doesn't match up to the desktop software. Overall, though, Quickbook is convenient and easy to use.

Drew WestVerified Review
Posted on Nov 2, 2021

“Why I chose QuickBooks Online over competing products - Sales Tax Calculations | Receipt Capture | Customer Service | Accounting and Reporting Functionality”

Overall rating5.0
Quickbooks Online (QBO) is essential to our business because it provides a combination of functionalities that no other software service packages together for a small business of our size. Our small business ships products across the US. We collect and remit sales tax to 43 different state jurisdictions, so in addition to handling our accounting, bookkeeping, tax preparation, issuing our 1099s and giving our CPA access to our books. Quickbooks Online also serves the critical function of calculating the sales tax due with each package we ship. When I create an invoice for our customer through QBO, I enter the 'Ship From' and 'Ship To' addresses, and the software automatically calculates the amount of sales tax that we need to collect and adds it to the invoice total before I send it to our customer. In case you don't know, every state has different sales tax requirements and depending on where you are shipping. You may need to collect sales tax at the state, county, and city level jurisdictions. But QuickBooks does all the calculations for you and is accurate more than 99% of the time. And when it comes time to file our sales tax returns to each state, QuickBooks Online has helpful reports to show the amount due for each jurisdiction.
Hayato HoriVerified Review
Posted on Oct 11, 2021

“Very Easy to Use”

Overall rating5.0
Quickbooks is a super easy accounting tool that can keep track of all kinds of spending. Highly recommend.
Darcy Knapp, MBAVerified Review
Posted on Oct 11, 2021

“Keeping your business on track!”

Overall rating5.0
We have been using QuickBooks Online for more than 8 years, it is the best way to track all of our client's billing and manage recurring billing. We could not run the business without QB - having our billing managed makes day to day operations easy. My accountant and bookkeeper both have remote access and can run all reports as needed, saving me time and they can access 24/7 so everyone can work on our own schedules. Managing recurring revenue would not be possible without QB, they are the strongest tool in our operation!
Vadim Peskov , CEO & Co-Founder at DiffcoVerified Review
Posted on Mar 26, 2020

“Sometimes working”

Overall rating3.0

Pros: Integrations are the best part of it.

Cons: Sometimes support is very bad.

Nayan A Gupta, Wordpress Developer at Prometteur Solutions Pvt. Ltd.Verified Review
Posted on Mar 26, 2020

“good company”

Overall rating5.0
company are good , work are good give project in the time based .
Klaus Chen, BBA, RPR, Marketing coordinator at TERRAFORMVerified Review
Posted on Jan 6, 2020

“Gives a good overview of accounting”

Overall rating3.0

Sometimes it is hard to customize reports and to get the necessary information from it. Having a hard time generating custom reports that not even the software specialists could resolve.

Marty Balkema, COO at AugustoVerified Review
Posted on Jan 3, 2020

“Satisfactory result provider”

Overall rating4.0
Parag Gupta, Co-Founder at DianAppsVerified Review
Posted on Dec 26, 2019

“Good and cost effective”

Overall rating5.0

Pros: Ease of use, user-friendly, mobile-friendly, cost-effective

Cons: Not properly linking with the bank account to reconcile payments received, Not fully customizable.

Lodestone AppVerified Review
Posted on Dec 25, 2019

“Easy to access and manage employee payroll”

Overall rating4.0

Capabilities

QuickBooks Online features

The full feature set, grouped by module.

Accounting Software

  • Accounts Payable
  • Bank Reconciliation
  • Budgeting and Forecasting
  • Expense Tracking
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Billing and Invoicing Software

  • Billing Portal
  • Contingency Billing
  • Customer Database
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Tax Calculator
  • Templates

Accounts Payable Software

  • Approval Management
  • Automation
  • Data Extraction
  • Expense Management
  • Invoicing
  • Payment Management
  • PO Reconciliation
  • Reporting & Analysis
  • Vendor Management
  • Tax Calculation

Accounting Practice Management Software

  • Billing & Invoicing
  • Budgeting
  • Client Management
  • Client Portal
  • Document Management
  • Due Date Tracking
  • Staff Management
  • Task Management
  • Time Tracking

Payroll Software

  • Automatic Calculations
  • Employee Database
  • Pay Slip Generation
  • Reporting & Analytics
  • Tax Management
  • Time Tracking
  • Vacation/Leave Tracking

Inventory Management Software

  • Accounting
  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Order Fulfillment
  • Order Management
  • Purchasing
  • Pricing Management
  • Reporting/Analytics

Time Tracking Software

  • Alerts/Notifications
  • Billing & Invoicing
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Reports & Analysis
  • Timesheet Management

Church Accounting Software

  • Accounts Payable
  • Accounts Receivable
  • Asset Tracking
  • Budgeting/Forecasting
  • Fund Accounting
  • General Ledger
  • Payroll Management
  • Report Generation

Expense Report Software

  • Automated Workflows
  • Insightful Analytics
  • Integrations
  • Intuitive Dashboard
  • Mobility
  • Receipt Management
  • Workflow Management

Accounts Receivable Software

  • Audit Trails
  • Account Security
  • Billing & Invoicing
  • Collections Management
  • Customer Communication
  • Dashboard
  • Predictive Analysis
  • Receivables Ledger
  • Recurring Billing
  • Streamlined Payments

Job Costing Software

  • Cost Tracking
  • Invoice Management
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Reporting
  • Task Management
  • Work Order Management

Plans

QuickBooks Online pricing

Price Type
Month
Free Version
No
Payment Frequency
Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9 / month

Works with

Integrations

QuickBooks Online connects with the tools your team already uses.

Media

Screenshots & video

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