Thirdlane
Designed for MSPs, UCaaS providers, resellers, contact centers & SMEs - business phone system.
Thousands of customers worldwide, hundreds of UCaaS (unified communications as a service) providers and resellers deploy Thirdlane business communications solutions to drive competitive advantage.
Businesses of all sizes, government and public agencies, and contact centers use Thirdlane’s reliable and easy-to-use multichannel communication solutions to enhance productivity, engage customers, boost sales and reduce costs.
Request a quote and learn how we can support your organization today.
- Accounting
- Airlines-aviation
- Architecture-planning
- Arts-crafts
- Automotive
- Aviation-aerospace
- Banking
- Biotechnology
- Broadcast-media
- Capital-markets
- Chemicals
- Commercial-real-estate
- Computer-games
- Computer-networking
- Computer-software
- Construction
- Consumer-electronics
- Consumer-goods
- Cosmetics
- Defense-space
- Education-management
- Food-production
- Government-relations
- Hospitality
- Human-resources
- English
- Spanish
Screenshot & Video
My Take on Thirdlane\'s Multi Tenant PBX and Connect App
Integrations
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Review Summary
Which features have you used in Thirdlane?
Web Conferencing Software , Call Center Software , VoIP Software , Team Communication Software , Screen Sharing Software , Telephony Software
How long have you used Thirdlane?
5 Years
How frequently you use Thirdlane?
Daily
How do you find pricing of Thirdlane?
inexpensive
What do you like the most about Thirdlane?
Thirdlane's combo of Multi Tenant platform and Connect is a solid choice for handling our communications. It's great for managing multiple client accounts smoothly. The mix of call, video, and text in one place is handy and keeps things organized.
What do you like the least about Thirdlane?
Thirdlane's combo of Multi Tenant platform and Connect is a solid choice for handling our communications. It's great for managing multiple client accounts smoothly. The mix of call, video, and text in one place is handy and keeps things organized.
Thank you for getting back to us in detail, Stefan. We are really glad finding out that Thirdlane has made easier your team's communication and arranging the mentioned activities. It is really interesting for us figuring out about a case where our Multi Tenant PBX and Connect App appear as an important contribution for improving management of several customer accounts. We appreciate you articulated your thoughts and will surely put into considerations such suggestions as we strive to better our services.
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- On Premises
- Windows
- Mac
- Linux
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- In-person
- Documentation
Knowledge Base
Thirdlane Core Features
- Group Collaboration
- Mobile Access
- Presentation Streaming
- Presentation Tools
- Real Time Chat
- Record & Playback Ability
- Screen Sharing
- Two-Way Audio & Video
- Video Conferencing
- Audio/Video Conferencing
- Collaboration Tools
- Desktop/Browser Sharing
- Event Scheduling
- File Sharing
- Live Chat/Text
- Mobile Screen Sharing
- Session Recording
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Voice & Data Integration
- VoIP
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
- Call Parking
- Call Recording
- Call Routing
- Contact Management
- Encryption
- Interactive Voice Response
- Messaging
- SIP Trunking
- Unified Communications
- Voice Quality Enhancement
Thirdlane Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
Thirdlane Reviews
Thirdlane: The Backbone of Our Daily Communications
Integrations
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Review Summary
Which features have you used in Thirdlane?
Web Conferencing Software , VoIP Software , Team Communication Software , Screen Sharing Software , Telephony Software
How long have you used Thirdlane?
3 Years
How frequently you use Thirdlane?
Daily
How do you find pricing of Thirdlane?
inexpensive
What do you like the most about Thirdlane?
With Thirdlane, we've harnessed a powerhouse of communication tools that sync perfectly with our operations, offering a dynamic array of options for every conceivable need, from nuanced call control to deep-dive data analytics.
What do you like the least about Thirdlane?
The rich landscape of features, while a boon, introduces a steep learning adventure for newcomers, demanding a meaningful engagement to unlock its full potential.
Thrilled to see Thirdlane's made such a difference in how your team communicates and analyzes data, truly transforming your workflow and client relations. It sounds like while the feature-rich environment offers incredible versatility, it also requires some time to fully grasp—a challenge we're eager to address. Your enthusiasm for the tools and features really highlights the impact Thirdlane can have!
Worth it for the benefits we’re seeing now.
Integrations
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Review Summary
Which features have you used in Thirdlane?
Web Conferencing Software , Call Center Software , VoIP Software , Team Communication Software , Screen Sharing Software , Telephony Software
How long have you used Thirdlane?
2 Years
How frequently you use Thirdlane?
Daily
How do you find pricing of Thirdlane?
inexpensive
What do you like the most about Thirdlane?
I really value the customization Thirdlane offers; it's like they get exactly what our business needs, from the call center to everyday communication. It's cool to have that kind of control.
What do you like the least about Thirdlane?
A clearer guide or a bit more support at the start would've made a difference.
It's rewarding to see Thirdlane's significant role in advancing your communication and growth, John! Appreciating the customization we offer resonates with our goal to align closely with each business's unique needs. Your feedback on enhancing initial support and guidance is duly noted for improvement.
A Hands-On Review of Thirdlane from a Tech Supervisor
Integrations
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Review Summary
Which features have you used in Thirdlane?
Web Conferencing Software , Call Center Software , VoIP Software , Team Communication Software , Screen Sharing Software , Telephony Software
How long have you used Thirdlane?
3 Years
How frequently you use Thirdlane?
Daily
How do you find pricing of Thirdlane?
inexpensive
What do you like the most about Thirdlane?
I'm really taken with how Thirdlane adapts to our needs. It’s not just versatile; it's also user-friendly, which made it easy for the team to get on board.
What do you like the least about Thirdlane?
Mastering the more sophisticated aspects of Thirdlane can be a bit daunting for those just starting out with the system.
We're genuinely delighted to learn about the transformation Thirdlane has brought to your communication systems, Lucas. It's great to hear that its user-friendliness and adaptability are making a positive impact on your team. We understand that diving into the more intricate features can be a bit intimidating at first. Rest assured, we're committed to assisting you in navigating these aspects smoothly. Your candid feedback is immensely appreciated and helps us continually improve. Thank you!
My Take on Thirdlane\'s Multi Tenant PBX and Connect App
Integrations
Switched from
Share it on
Review Summary
Which features have you used in Thirdlane?
Web Conferencing Software , Call Center Software , VoIP Software , Team Communication Software , Screen Sharing Software , Telephony Software
How long have you used Thirdlane?
5 Years
How frequently you use Thirdlane?
Daily
How do you find pricing of Thirdlane?
inexpensive
What do you like the most about Thirdlane?
Thirdlane's combo of Multi Tenant platform and Connect is a solid choice for handling our communications. It's great for managing multiple client accounts smoothly. The mix of call, video, and text in one place is handy and keeps things organized.
What do you like the least about Thirdlane?
Thirdlane's combo of Multi Tenant platform and Connect is a solid choice for handling our communications. It's great for managing multiple client accounts smoothly. The mix of call, video, and text in one place is handy and keeps things organized.
Thank you for getting back to us in detail, Stefan. We are really glad finding out that Thirdlane has made easier your team's communication and arranging the mentioned activities. It is really interesting for us figuring out about a case where our Multi Tenant PBX and Connect App appear as an important contribution for improving management of several customer accounts. We appreciate you articulated your thoughts and will surely put into considerations such suggestions as we strive to better our services.