CONNECT YOUR TEAM & CUSTOMERS

3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility. 3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. A single interface to answer customer live chat, Facebook messages & SMS. Call workflows to eliminate time-intensive tasks for agents.
3CX
2005
Cyprus
7 Industries
1 Language
Industries
  • Banking
  • Financial-services
  • Hospital-health-care
  • Information-services
  • Information-technology-services
  • Retail
  • Telecommunications
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Webinars
  • Case Studies

Media

3CX

3CX Core Features

Focus of VoIP Feature
  • Call Parking
  • Call Recording
  • Call Routing
  • Contact Management
  • Encryption
  • Interactive Voice Response
  • Messaging
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
Focus of Live Chat Feature
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support

3CX Pricing

Pricing Type
  • Free
Preferred Currency
  • USD ($)
Payment Frequency
  • Annual Subscription

3CX Reviews

No Review
No reviews submitted yet.
Be the first one to review
This profile is not claimed

Do you own or represent this business? Enter your business email to claim your Goodfirms profile.

Thank you for claimed

You have successfully submit request your claim