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Web & Video Conferencing, Meetings, Calling

Microsoft Teams is a Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. Whether it’s chat, calls, or video, anyone can engage at any time, bringing everyone closer. Your docs, photos, videos, chat history, and meeting notes are always there, so it’s easier to work together. Set up your team’s space with all the apps you need so you can stay in just one place instead of jumping around.
Microsoft
2017
United States
  • Computer-hardware
  • Computer-networking
  • Computer-software
  • Education-management
  • Higher-education
  • Information-services
  • Information-technology-services
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Industries
  • Computer-hardware
  • Computer-networking
  • Computer-software
  • Education-management
  • Higher-education
  • Information-services
  • Information-technology-services
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  • Web-based
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  • 24x7 Support
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  • Webinar
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Microsoft Teams

Microsoft Teams Core Features

Focus of Web Conferencing Feature
  • Group Collaboration
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing
Focus of Team Communication Feature
  • Activity/News Feed
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Meeting Management
  • Mobile Access
  • Real-time Chat
  • Screen Sharing
  • Task Management
Focus of Video Conferencing Feature
  • Auto Framing
  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security
Focus of Screen Sharing Feature
  • Audio/Video Conferencing
  • Collaboration Tools
  • Desktop/Browser Sharing
  • Event Scheduling
  • File Sharing
  • Live Chat/Text
  • Mobile Screen Sharing
  • Screen Capture
  • Screen Mirroring
  • Session Recording
Focus of Remote Work Feature
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Live Chat
  • Meeting Management
  • Project Management
  • Remote Access
  • Security
Focus of VoIP Feature
  • Call Recording
  • Call Routing
  • Contact Management
  • Encryption
  • Interactive Voice Response
  • Messaging
  • Unified Communications
Focus of Scrum Feature
  • Collaboration Board
  • Daily Reports
  • Task management

Microsoft Teams Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
Vendor pricing page
Plans & Packages
Standard
$5 Per Month

Microsoft Teams Reviews

13
Total Reviews
4.6/5
Overall Rating
0
Recent Reviews

What Users Say

Teams helps me get the work done while working remotely
Alexandru Cristian Ion
Alexandru Cristian Ion at jpard
The software allows us to store our communication in one central location
David Janovic
David Janovic , CEO at RJ Living
Microsoft Team is excellent and have helpful bots to assist with specific tasks
David Walter
David Walter , CEO at Electrician Mentor
Microsoft Teams is perfect for us because our employees work remotely
Angus Chang
Angus Chang , Co-Founder & Director at iupilon
Microsoft teams is flexible and increased has our team productivity
David Reid
David Reid , Sales Director at VEM Group

What Users Like The Most

  • Screen sharing is crisp and clear allowing me to share my screen in real time
  • Various text editing and rich text options allowing to edit the text before or after it is sent
  • The calls quality is very good even if there are a lot of people in the meeting

What Users Like The Least

  • I do not have any cons related to Microsoft Teams
  • Required good internet connection
  • Sometimes, it works slowly, and you get logged out of your session

Microsoft Teams Reviews

4.6 13 Reviews
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  • Most Recent
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  • Rating: low to high
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David Janovic

The software allows us to store our communication in one central location

We RJ Living use Microsoft Teams for our main method of team communication. This allows us to keep all of our communication in one central location, which makes it easier to keep track of messages, share files, and be sure not to miss important updates. This is by far the biggest pro of using Teams. By centralizing our communication in Microsoft Teams rather than using multiple programs like standalone email and file-sharing apps, it makes it run far more smoothly. It’s also easier to track notifications because they’re all coming from one platform, and they can be customized to only chime for certain channels or people, so you have a bit more control over how you see and hear notifications throughout the workday.

How long have you used Microsoft Teams?

3 Years

How frequently you use Microsoft Teams?

Daily

What do you like the most about Microsoft Teams?

By centralizing our communication in Microsoft Teams rather than using multiple programs like standalone email and file-sharing apps, it makes it run far more smoothly.

What do you like the least about Microsoft Teams?

Nothing comes to mind

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
David Walter

Microsoft Team is excellent and have helpful bots to assist with specific tasks

We, Electrician Mentor, use Microsoft Teams for our web conferencing needs and have done so since the onset of the pandemic. We use it at least once per week. Call quality has always been excellent, and they have helpful bots to assist with specific tasks. We like it because you can use it for video or audio calls and a chat function. Plus, it's free if you already use Microsoft 365. It also integrates well with other tools like Trello, Dropbox, and Google Drive.

How frequently you use Microsoft Teams?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Angus Chang

Microsoft Teams is perfect for us because our employees work remotely

At Iupilon, we use Microsoft Teams web conferencing software. Our company has been using Microsoft Teams for over two years. Some of our employees work remotely, and to keep in touch with them, we use it multiple times a week.

How frequently you use Microsoft Teams?

Daily

What do you like the most about Microsoft Teams?

Easy to integrate with different apps easily

Offer seamless file search and backups

Easy to share screen and big files instantly

What do you like the least about Microsoft Teams?

Required good internet connection

Sometimes, it works slowly, and you get logged out of your session

Screen blur problem when the internet connection is slow

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
David Reid

Microsoft teams is flexible and increased has our team productivity

We VEM Group have used Microsoft teams for web conferencing since the pandemic hit. It has Increased concentration at work. Due to Microsoft teams, Team Productivity has increased and is much easier to implement. Plus it is a Unique Online Meeting Experience.

How frequently you use Microsoft Teams?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Alexandru Cristian Ion

Teams helps me get the work done while working remotely

My overall experience with Microsoft Teams is a good one, enjoying all the integrations the application has. I enjoy using it because of the screen sharing feature, sending files, being able to chat 1v1 or in chats with multiple people or teams. I am also enjoying the app because of its stability.

How long have you used Microsoft Teams?

4 Years

How frequently you use Microsoft Teams?

Daily

What do you like the most about Microsoft Teams?

Screen sharing is crisp and clear allowing me to share my screen in real time

Various text editing and rich text options allowing to edit the text before or after it is sent

The calls quality is very good even if there are a lot of people in the meeting

What do you like the least about Microsoft Teams?

I do not have any cons related to Microsoft Teams

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Jill Liegghio

Solid platform for meetings and managing a remote work team

I started using Teams in 2019 as a place to keep shared / collaborative documents. In March of 2020, we began to fully use MS Teams for all meetings, phone calls and instant messaging, as we were required to work from home. I've found this tool has been amazing at organizing our team and bringing us together. We work better using Teams that we ever did when we worked in the office together. I'm very pleased with this software and look forward to a time where they include Air pods as a supported audio device.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Babu Pillai

Excellent Collaboration Tool

Microsoft Teams brings the power of exchange, calendar, chat and video all in one tool. Once implemented, most folks like in Teams rather than many different tools. Microsoft makes major improvements in the tool and have releases frequently. Like any tool that is in the process of improvement, Teams also has week spots. It can get quite clingy and slow at times. Still I believe it has great potential for collaboration.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Quentin Goin

Communication within and outside your organization

Microsoft has improved Teams over the years to be a solution that is now widely used and depended upon. Using Teams is easy and straight-forward for most users. Integrating easily to other Microsoft products is beneficial even though can be cumbersome to some users. In times of remote working, Teams provides an easy way to communicate within your organization, see people's faces and/or easily share content from your screen. Voice quality has overall been very good in my experience. I would recommend this product especially if packaged with MS Office or other package offerings.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Rory Cooksey

Easy to use tool!

At wheelhouseit.com, we use Microsoft Teams, for organizations that have adopted the Microsoft ecosystem and Microsoft Teams for collaboration they have Shifts inside of Microsoft Teams for free. It's an easy to use tool that is already included in most Microsoft subscriptions. Organizations can allow their employees to use this solution on their computer, phone, tablet etc. Team members can communicate internally, swap shifts, get manager approval all from one user friendly app that is already paid for! 

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Vickie Pierre

It’s extremely user-friendly and dynamic.

At US Insurance Agents, we use Microsoft Teams. One of the biggest advantages to Microsoft Teams is its versatility. I work for a large school district that was already facing challenges in preparing our schools to face COVID-19. But in the end we were extremely successful, and that’s thanks in large part to Teams and its functionality. As a district already invested in Office 365, we immediately turned to Teams as our “homeroom hub” when classes were moved to a virtual setting. Teams proved to be more than capable of hosting video chats that could accommodate entire classes. Teachers are able to create “Teams” in which they could add their students, and remain in constant contact with them through the program’s many collaborative tools. This leads me to its next advantage. Teams is capable of much more than video conferencing.  Users have the ability to share and collaborate on documents, while making live edits along the way. They can also chat, enact automatic chats and calls, and keep assignments organized. As an even bigger advantage (in my opinion), Teams seamlessly integrates with Office 365. So whether you’re working in Outlook, Word, PowerPoint, or Stream, it’s all accessible under the Teams platform.  Finally, Teams is extremely user-friendly and intuitive. As someone who never used it prior to the pandemic, it took me no time to find my way around the program and to catch on to its many functions.  On the flip side, many will likely see Teams’ integration with Office 365 as a disadvantage. If you’re not already actively using this platform, you likely won’t experience the full effect of its capabilities. 

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Jase Rodley

 The free version offers almost as much as the paid plan

At Jaserodley, we use Microsoft Teams.  Microsoft Teams previously known as Skype for Business has really stepped up to the plate.  It’s a bit complicated at first as to finding out what all the features are and how to activate them as such. But once you know your way around, the features and shortcuts vastly improve your conference experience and once you’ve used them you’ll wonder how you ever lived without them.  The free version offers almost as much as the paid plan, so unless you’re an enterprise business you can keep your money in your pocket.  The Mobile app isn’t great, but we use the Desktop/Web app version 90% of the time anyway so it’s not an issue for us.  My favourite feature is the collapsing long threads when needed - save looking at an infinite thread, it automatically hides older messages. 

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Ty Stewart

Teams comes standard in a Office 365 package

At  Simple Life Insure, we have tried a number of web-conferencing tools over the years, but my personal favorite is Microsoft Teams.   Teams comes standard in a Office 365 package, which makes it user-friendly and approachable compared to other conferencing software. Plus, pretty much everyone has access to some kind of Microsoft software. Setting up a meeting under its name has a familiarity tied to it that's incredibly beneficial, especially when chatting remotely with clients these days.    My favorite features are the screen sharing and whiteboard functions. In my line of work, life insurance, these two are essential when reviewing policy drafts and documents both with my team and with clients.. All of us can look at and annotate the same document in real-time, which is great.   As for cons, I've had the occasional snafu with Teams' recording function, which relies on cloud access. Teams automatically files any video recordings in Microsoft Stream as well, which is an add-on piece of software. Your standard Office 365 package only comes with Office 365 Video.   Its only major headache for me really comes down to its recording function, which requires navigating some hurdles plus an extra platform integration to use smoothly. 

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Conrad Dyktra

Easy to use, simple interface

At Packline Solutions, we have been using Microsoft Teams for web conferencing. We have been using Teams across our organisation with great effect. Whilst Microsoft Teams can get a little complex when first setting the program up once all users have been fully onboarded it is a very intuitive platform. Pros: 1- Organisational live chat which links through to Sharepoint is a fantastic feature allowing conversations to be connected to documents easily. 2- The combination of instant chat, phone and video conference calls is a huge plus 3- Easy to use, simple interface 4- Can view documents and chat according to channels Cons: 1- Team is ideally suited to in house communication with some technical issues created when inviting users who don't have an Office 365 account. 2- Non-Windows users have issues using the platform for the first time. 3- Can get difficult to set up across an entire organisation without an Office 365 IT specialist  

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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