Rocket.Chat Reviews & Pricing 2026

Open Source Team Communication

Talk to visitors and customers in one place, regardless of how they connect with you. Rocket.Chat provides one team inbox for all client communication, enabling companies to support customers on their favorite channels: Email, Messenger, Twitter, Whatsapp, SMS & LiveChat. Combine all messages across channels on Rocket.Chat. We use communication platforms on a daily basis to collaborate with colleagues, other companies, customers and communities. Most of them give you very little in terms of control and customizations; except Rocket.Chat. Bring together messages, projects, and tasks into one place and watch your team’s productivity rise to new heights. Engage in contextual interactions with customers irrespective of how they contact you. Ensure long-term relationships and improved business outcomes.

Industries

Entertainment
Information-technology-services

Licensing & Deployment

Proprietary
Cloud Hosted
On Premises
Web-based
Windows

Support

Chat
Phone
24x7 Support

Knowledge Base

Help Guides
Video
Blog
Case Studies

Media

Rocket.Chat Core Features

Focus of Live Chat Feature

Alerts/Notifications
Canned Responses
File Transfers
Geo Targeting
Offline Form
Proactive Chat
Reports & Analytics
Secured Encryption
Visitor Tracking

Rocket.Chat Pricing

Pricing Type

Flat Rate

Preferred Currency

USD ($)

Free Version

Free Trial

30 Days Trial

Payment Frequency

Monthly Payment
Annual Subscription
Quote Based

Vendor pricing page

Plans & Packages

Standard

$4 Per Month

Rocket.Chat Reviews

5.0 1 Review

Joan Young

Posted on Feb 07, 2023

Rocket.Chat is a customizable modern team chat and collaboration platform that enables teams to collaborate seamlessly.

I absolutely love it!! it’s a great live chat solution that works amazingly well. And helps me for keeping in touch with my website visitors. As it provides me with the ability to interact with real time clients visiting my website. Certainly, I am going to use it more in future for my online business.