Open Source Team Communication

Talk to visitors and customers in one place, regardless of how they connect with you. Rocket.Chat provides one team inbox for all client communication, enabling companies to support customers on their favorite channels: Email, Messenger, Twitter, Whatsapp, SMS & LiveChat. Combine all messages across channels on Rocket.Chat. We use communication platforms on a daily basis to collaborate with colleagues, other companies, customers and communities. Most of them give you very little in terms of control and customizations; except Rocket.Chat. Bring together messages, projects, and tasks into one place and watch your team’s productivity rise to new heights. Engage in contextual interactions with customers irrespective of how they contact you. Ensure long-term relationships and improved business outcomes.
Rocket.Chat
2015
United States
2 Industries
1 Language
Industries
  • Entertainment
  • Information-technology-services
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • Windows
Support
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Case Studies

Media

Rocket.Chat
Rocket.Chat

Rocket.Chat Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking
Focus of Collaboration Feature
  • Agile & Scrum
  • Audio/Video Chats
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Synchronous Editing
  • Version Control
Focus of Remote Work Feature
  • Audio/Video Calls
  • Collaboration
  • Employee Monitoring
  • File Sharing
  • Live Chat
  • Remote Access
  • Security
Focus of Team Communication Feature
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Meeting Management
  • Mobile Access
  • Real-time Chat
  • Screen Sharing
Focus of Video Conferencing Feature
  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Real Time Chat
  • Screen Sharing
Focus of Chatbot Feature
  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support

Rocket.Chat Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Plans & Packages
Standard
$4 Per Month

Rocket.Chat Reviews

5.0 1 Review
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Write a Review
Joan Young

Rocket.Chat is a customizable modern team chat and collaboration platform that enables teams to collaborate seamlessly.

I absolutely love it!! it’s a great live chat solution that works amazingly well. And helps me for keeping in touch with my website visitors. As it provides me with the ability to interact with real time clients visiting my website. Certainly, I am going to use it more in future for my online business.

What was the project name that you have worked with Rocket.Chat?

Live Chat Software , Team Communication Software , Remote Work Software

How long have you used Rocket.Chat?

7 Months

How frequently you use Rocket.Chat?

Daily

What do you like the most about Rocket.Chat?

Very useful for educational, financial, healthcare and tech industries.

It's convenient and effective to use.

Provide stability and consistency.

What do you like the least about Rocket.Chat?

Nothing negative about it as of now.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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