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Dialpad Talk is a business phone system that provides unmatched mobility, flexibility, and security to more than 62,000+ of the world’s most innovative businesses. Dialpad Talk includes native Voice Intelligence features like real-time transcription and post-call summaries with highlighted action items. Dialpad directly integrates with other business-critical cloud applications such as G Suite, Salesforce, and Zendesk for maximum productivity and end-user efficiency.
Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. Dialpad has built groundbreaking and truly unified products, including the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and an AI contact center—all powered by the most advanced communications AI in the world. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ C
Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. Dialpad has built groundbreaking and truly unified products, including the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and an AI contact center—all powered by the most advanced communications AI in the world. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ C
- Banking
- Education-management
- Financial-services
- Hospital-health-care
- Information-technology-services
- Real-estate
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
- Infographics
Dialpad Talk Core Features
- Call Parking
- Call Recording
- Call Routing
- Contact Management
- Encryption
- Interactive Voice Response
- Messaging
- SIP Trunking
- Unified Communications
- Voice Quality Enhancement
- Chatbot
- Data Ingestion
- Decision Making
- Natural Language Processing
- Multi-Language
- Speech recognition
- Virtual Assistant
- Visual Search
- Workflow Automation
- Alerts/Notifications
- Canned Responses
- Chat Bots
- File Transfers
- Geo Targeting
- Offline Form
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Dialpad Talk Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Plans & Packages
Standard
$15 Per Month
Dialpad Talk Reviews
Laura Samoisette
Posted on Jan 27, 2022
Streamlined Team Operations- Smaller teams value from the increased means of communication and work-life balance in a changing world
Review Summary
This software is very valuable to our team because it differentiates work calls from personal calls. It also allows for a more efficient flow of work because users are able to have quick chats with fellow users within the office. It is great having a compiled list of my frequent contacts on the desktop. I don't even have to pick up my phone. The one big issue I have is that the voicemail AI scripts are very inaccurate and you can't rely on them or the automatic event making. Improvements to those issues would make the perks of the software top notch.
How long have you used Dialpad Talk?
1 Years
How frequently you use Dialpad Talk?
Daily
Tyler Sanslow
Posted on Jan 18, 2022
Useful platform for communicating with patients and colleagues during COVID & beyond
Review Summary
I primarily use Dialpad for teledental- communcating with patients and colleagues. I love that I am able to text with patients, including sending photos and emojis. Dentists use Dialpad to triage emergency calls for patients, do prescreening calls for patient and occasionally talk to other staff members (though I primarily use email to communicate with colleagues unless I want a quicker response).
How long have you used Dialpad Talk?
2 Years
How frequently you use Dialpad Talk?
Daily
Melissa Hirsch
Posted on Jan 10, 2022
Easy to use call & texting without giving out your personal number!
Review Summary
Pretty streamlined. I like that theres an app for both your computer and phone. The call recordings are great to listen back/help with training, the texting is SUPER straight forward, and the calling is great as long as you have strong internet connectiong.
How long have you used Dialpad Talk?
5 Years
How frequently you use Dialpad Talk?
Daily
Koren Pilkinton
Posted on Jan 06, 2022
In my experience I have found the system very user friendly.
Review Summary
My overall experience has been good however I find that I have not used a lot features because I do not have to time to figure them out.
How long have you used Dialpad Talk?
2 Years
How frequently you use Dialpad Talk?
Daily
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