Velaro

Make Every Chat Better Than the Last

5.0 2 Reviews
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Velaro is the leading provider of live chat software built to support the unique needs of enterprise customers. Only Velaro offers Live Chat Performance Management – a suite of actionable analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.
Velaro
2000
United States
1 Industry
1 Language

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video Guides
  • Webinars
  • Case Studies
  • Whitepapers

Velaro Core Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Visitor Tracking

Velaro Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription

Velaro Reviews

5.0 2 Reviews
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Velaro is an enterprise live chat and click-to-call solution that allows one to communicate with website visitors in real-time.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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Review Summary

Superb solution!! extremely impressed by the ease of usage and fairness of prices. Love it's all the amazing features especially lead capture, live chat, and third-party integrations. Overall, it’s a great tool for a better customer experience. I find it excellent for building online businesses.

Which features have you used in Velaro?

Live Chat Software

How long have you used Velaro?

9 Months

How frequently you use Velaro?

Daily

What do you like the most about Velaro?

The user interface of the tool is great.

Quick connecting and very easy in using.

Great features are available with ease of use.

What do you like the least about Velaro?

It could be better with some more options.

Daniyal Rasheed

Velaro Features Review

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

I love the velaro interface which is clean and user friendly. During peak business times, ticket queues and live chat can look scary, but velaro makes everything look easy by presenting an organized and neat layout. Analytics & Reporting feature is far better than any other of its competitors.