Gorgias Reviews & Pricing 2026

The best merchants grow through exceptional customer service.

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center. The best merchants grow through exceptional customer service. Have all your customer's data displayed when you're talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Industries

Education-management
Financial-services
Hospital-health-care

Licensing & Deployment

Open Source
Cloud Hosted
Web-based

Support

Email
Chat
24x7 Support

Training

Webinar

Knowledge Base

Help Guide

Gorgias Core Features

Focus of Help Desk Feature

Analytics & Reporting
Alerts
Customer Review
Dashboards
Live Chat
Response Template

Gorgias Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Version

Payment Frequency

Monthly Payment

Vendor pricing page

Gorgias Reviews

5.0 1 Review

Anonymous

Posted on Sep 15, 2023

Absolutely amazing experience. It offers full control, asset management, and reports

Gorgias is a multi channel help desk and live chat tool for an online store that is designed for eCommerce merchants. Absolutely amazing experience!! Currently, I am working with it and I love its all features as all of them are so useful as well as working well. It offers full control, asset management, and reports. So overall it does the job nicely. The new update is great.

How long have you used Gorgias?

7 Months

How frequently you use Gorgias?

Daily

How do you find pricing of Gorgias?

inexpensive

What do you like the most about Gorgias?

It is effective and super user-friendly.. Simple and customizable tool.. It is very professional and affordable..

What do you like the least about Gorgias?

It would be good if I can access some options offline as well.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

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