Gorgias

The best merchants grow through exceptional customer service.

5.0 1 Reviews
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Gorgias is the ecommerce helpdesk that turns your customer service into a profit center. The best merchants grow through exceptional customer service. Have all your customer's data displayed when you're talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
Gorgias
2015
United States
3 Industries
3 Languages

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Open Source
  • Cloud Hosted
  • Web-based

SUPPORT

  • Email
  • Chat
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guide

Gorgias Core Features

Help Desk

  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Dashboards
  • Live Chat
  • Response Template

Live Chat

  • Alerts/Notifications
  • Chat Bots
  • File Transfers
  • Proactive Chat
  • Reports & Analytics

Customer Service

  • Alerts/Notifications
  • Feedback Management
  • Help Desk
  • Live Chat
  • Response Templates
  • Self-Service Portal

Gorgias Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • Yes

Payment Frequency

  • Monthly Payment

Gorgias Reviews

5.0 1 Reviews
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Absolutely amazing experience. It offers full control, asset management, and reports

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Gorgias is a multi channel help desk and live chat tool for an online store that is designed for eCommerce merchants. Absolutely amazing experience!! Currently, I am working with it and I love its all features as all of them are so useful as well as working well. It offers full control, asset management, and reports. So overall it does the job nicely. The new update is great.

How long have you used Gorgias?

7 Months

How frequently you use Gorgias?

Daily

How do you find pricing of Gorgias?

inexpensive

What do you like the most about Gorgias?

It is effective and super user-friendly.. Simple and customizable tool.. It is very professional and affordable..

What do you like the least about Gorgias?

It would be good if I can access some options offline as well.

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