Zoho SalesIQ

One-stop live chat and analytics solution

5.0 1 Reviews
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SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience.

It comes equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom chatbot builder that requires no coding knowledge, and an AI-driven chatbot with a human touch that helps you know your visitors, engage them, and support your customers in real time.
Zoho Corporation
19 Industries
22 Languages
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  • Email
  • Chat
  • Phone
  • Weekdays


  • Webinar
  • In-person
  • Documentation

Zoho SalesIQ Core Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Customer Engagement

  • Communication Management
  • Content Creation
  • Feedback Management
  • Live Chat
  • Reporting/Analytics

Customer Service

  • Alerts/Notifications
  • Feedback Management
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration

Customer Experience

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Reporting & Analytics

Zoho SalesIQ Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Version

  • Yes

Payment Frequency

  • Monthly Payment
  • Annual Subscription

Pricing Description

Free trial: ✓
Free: $0 /month/billed annually
Basic: $7 /month/billed annually
Professional: $12.75 /month/billed annually
Enterprise: $20 /month/billed annually

Plans & Packages

$7 Per Month
  • Visitor insights (50K visitors/month)
  • 1000 chat sessions/month
  • 1 custom chatbot
  • Advanced visitor information
  • Audio call screensharing
  • Departments
  • FAQs
  • Articles
  • Chat routing
  • Chat transfer
  • Group chat
  • Proactive chat triggers
  • Lead scoring and company scoring
  • Click-to-call
  • Branding
$12.75 Per User
  • This plan includes all the features from Basic plan
  • Visitor insights (100K visitors/month)
  • Unlimited chat sessions
  • 5 custom chatbots
  • Facebook Messenger
  • Instagram
  • WhatsApp
  • Telegram
  • Custom widgets
  • Block IP
  • Operator chat monitoring
  • Weekly and monthly reports (scheduled)
  • Real-time reporting
  • Apple TV app
$20 Per User
  • This plan includes all the features from Professional plan
  • Visitor insights (200K visitors/month)
  • Chat translation
  • 10 custom chatbots
  • Answer Bot
  • Autopilot
  • Tags
  • Smart suggestions
  • Company profile enrichment
  • Profanity management
  • Integrations with Cloud Telephony and PBX systems

Zoho SalesIQ Reviews

5.0 1 Reviews
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Zoho SalesIQ is a live chat support software that helps you to prospect, engage, and support your website in real time.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

This is the perfect software for customer engagement. And I’m pleased with this tool. Overall, it is a good solution for online website chat. it is a very helpful solution for a great customer experience. I like its in-app messaging and pop-chat features.

Which features have you used in Zoho SalesIQ?

Live Chat Software , Customer Engagement Software

How long have you used Zoho SalesIQ?

8 Months

How frequently you use Zoho SalesIQ?


What do you like the most about Zoho SalesIQ?

It is a simple, and fully featured solution.

Quick-to-implement, and efficient tool.

They provide knowledge base training

What do you like the least about Zoho SalesIQ?

I was facing some problems initially but they resolved them nicely.

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