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SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience.
It comes equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom chatbot builder that requires no coding knowledge, and an AI-driven chatbot with a human touch that helps you know your visitors, engage them, and support your customers in real time.
It comes equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom chatbot builder that requires no coding knowledge, and an AI-driven chatbot with a human touch that helps you know your visitors, engage them, and support your customers in real time.
- Apparel-fashion
- Automotive
- Banking
- Commercial-real-estate
- Construction
- Consumer-goods
- Consumer-services
- Education-management
- E-learning
- Financial-services
- Food-beverages
- Hospital-health-care
- Hospitality
- Individual-family-services
- Marketing-advertising
- Oil-energy
- Real-estate
- Retail
- Telecommunications
- Chinese
- Danish
- English
- French
- German
- Greek
- Hindi
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Polish
- Portuguese
- Russian
- Slovenian
- Spanish
- Swedish
- Thai
- Turkish
- Ukrainian
- Vietnamese
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Windows
- Linux
SUPPORT
- Email
- Chat
- Phone
-
WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 00:00 to 23:45 (IST)
- 23:30 to 23:45 (IST)
Training
- Webinar
- In-person
- Documentation
Knowledge Base
Zoho SalesIQ Core Features
- Alerts/Notifications
- Canned Responses
- Chat Bots
- File Transfers
- Geo Targeting
- Offline Form
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
- Communication Management
- Content Creation
- Feedback Management
- Live Chat
- Reporting/Analytics
- Alerts/Notifications
- Feedback Management
- Knowledge Base
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
Zoho SalesIQ Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Pricing Description
Free trial: ✓
Free: $0 /month/billed annually
Basic: $7 /month/billed annually
Professional: $12.75 /month/billed annually
Enterprise: $20 /month/billed annually
Free: $0 /month/billed annually
Basic: $7 /month/billed annually
Professional: $12.75 /month/billed annually
Enterprise: $20 /month/billed annually
Plans & Packages
Basic
$7 Per Month
Features
- Visitor insights (50K visitors/month)
- 1000 chat sessions/month
- 1 custom chatbot
- Advanced visitor information
- Audio call screensharing
- Departments
- FAQs
- Articles
- Chat routing
- Chat transfer
- Group chat
- Proactive chat triggers
- Lead scoring and company scoring
- Click-to-call
- Branding
Professional
$12.75 Per User
Features
- This plan includes all the features from Basic plan
- Visitor insights (100K visitors/month)
- Unlimited chat sessions
- 5 custom chatbots
- Facebook Messenger
- Telegram
- Custom widgets
- Block IP
- Operator chat monitoring
- Weekly and monthly reports (scheduled)
- Real-time reporting
- Apple TV app
Enterprise
$20 Per User
Features
- This plan includes all the features from Professional plan
- Visitor insights (200K visitors/month)
- Chat translation
- 10 custom chatbots
- Answer Bot
- Autopilot
- Tags
- Smart suggestions
- Company profile enrichment
- Profanity management
- Integrations with Cloud Telephony and PBX systems
Zoho SalesIQ Reviews
Grover Butler
Posted on Feb 07, 2023
Zoho SalesIQ is a live chat support software that helps you to prospect, engage, and support your website in real time.
Review Summary
This is the perfect software for customer engagement. And I’m pleased with this tool. Overall, it is a good solution for online website chat. it is a very helpful solution for a great customer experience. I like its in-app messaging and pop-chat features.
Which features have you used in Zoho SalesIQ?
Live Chat Software , Customer Engagement Software
How long have you used Zoho SalesIQ?
8 Months
How frequently you use Zoho SalesIQ?
Daily
What do you like the most about Zoho SalesIQ?
It is a simple, and fully featured solution.
Quick-to-implement, and efficient tool.
They provide knowledge base training
What do you like the least about Zoho SalesIQ?
I was facing some problems initially but they resolved them nicely.
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