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Trust the worlds favorite CRM for everlasting customer relationships

Zoho CRM is one of the top preferred customer relationship management systems for its powerful features, user-friendly interface, and easy adaptation. small businesses, startups, and large-scale enterprises can use Zoho CRM software to build excellent customer relationships, sales force automation, lead generation, and offer personalized experiences. Integrated real estate CRM helps build healthy relationships with different parties in real estate industries. As a comprehensive sales force automation tool, Zoho CRM enables users to efficiently control the day-to-day operations and make constructive decisions through real-time reporting & predictive sales, and intelligent AI-based forecasting. Zoho CRM's lead management system facilitates converting sales-ready leads into deals. Measuring sales performance is just accessible with Zoho CRMs. With a free trial offer and easy pricing plans, Zoho CRM claims to be a 'Sensational software, Sensible price' CRM.
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Zoho CRM Core Features

Focus of CRM Feature
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
Focus of Lead Management Feature
  • Campaign Management
  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Sales Tracking
  • Source Tracking
Focus of Real Estate CRM Feature
  • Client Manager
  • Time Organizer
  • Lead Generator
  • Campaign Management
  • Contact Management
  • Interaction Tracking
  • Property Alerts
  • Referral Tracking
  • Reports & Analytics
  • Sales & Listing
Focus of Lead Generation Feature
  • Contact Database
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • Pipeline Management
  • Prospecting Tools
Focus of Healthcare CRM Feature
  • Alerts/Notifications
  • Appointments
  • Campaign Management
  • Reports
Focus of Accounting Feature
  • Accounts Payable
  • Billing & Invoicing
  • Budgeting and Forecasting
  • Financial Reporting
  • Fixed Asset Management
  • Payroll Management
  • Project Accounting
  • Tax Management

Zoho CRM Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 15 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page Get Free Trial
Plans & Packages
Standard
$14 Per Month

Zoho CRM Reviews

72
Total Reviews
4.3/5
Overall Rating
0
Recent Reviews

What Users Say

Best CRM Software
Arvind Upadhyay
Arvind Upadhyay , Digital Marketing Manager
We Uze Zoho One as A Part Of CRM System
Edgars Gulbis
Edgars Gulbis at Refreshment Systems Ltd
Zoho CRM’s mobile platform is surprisingly good
Nick Pennebaker
Nick Pennebaker , Digital Marketing Manager at Northstar Commercial Partners
Offers wide variety of features and we love it!
Nate Masterson (Mahalli)
Nate Masterson (Mahalli) , CMO at Maple Holistics
Subpar Review for Zoho CRM
Richard George
Richard George , Marketing Manager at Print4Hospitality

What Users Like The Most

  • It comes at a pocket-friendly price
  • It is free for three users after purchasing it
  • It is easy to use, which makes it perfect as a CRM software

What Users Like The Least

  • Sometimes it lags because of the server
  • You can't import social networking sites into the app. It has an integrated mail capability that helps you create your customer list.
  • The free plan has limited features and is only appropriate for small organizations.

Zoho CRM Reviews

4.3 72 Reviews
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Arvind Upadhyay

Best CRM Software

Well, I have already used Freshsales but the workflow feature of Zoho CRM is the best in the world. There is not any comparison of Zoho CRM. Really!

What was the project name that you have worked with Zoho CRM?

CRM Software , Lead Management Software , Lead Generation Software

How long have you used Zoho CRM?

1 Years

How frequently you use Zoho CRM?

Daily

How do you find pricing of Zoho CRM?

inexpensive

What do you like the most about Zoho CRM?

Workflow function of this product.

What do you like the least about Zoho CRM?

Haven't noticed any bad experience!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Zoho Billing

Switched from

Freshsales
Davin Joseph

Zoho CRM offers great integrations with other services that easily allow us to extend the platform’s functionality

Our company, My Enamel Pins has been using Zoho CRM as its primary software for contact and customer relationship management since 2017. We use it daily for multiple tasks like managing customer accounts, processing orders, logging activities, tracking sales performance, and more. The onboarding process for our team was quite quick, and we were able to start using the basic functions within a matter of hours. As far as customer support goes - we've only needed help on occasion, but each time, they provide timely responses via phone or email with our needs being addressed in a satisfactory manner. Overall, Zoho CRM offers great integrations with other services that easily allow us to extend the platform’s functionality even further, thus making it even more valuable for the money invested into it.

How frequently you use Zoho CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Radhika Gupta

Zoho CRM is very easy to use and is perfect for small businesses as well

We One Digital Land use Zoho CRM software in our company. The pros of Zoho CRM include easy setup, great analytics, and reporting, budget-friendly pricing, fast and seamless integration with the entire line of Zoho products, customization capabilities, and integration of customer/prospect interaction. The cons include limited customer support, lack of marketing and security features, a 100,000 contact limit, and limited features for certain products.

How frequently you use Zoho CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Helena Salazar

Zoho CRM is pretty easy to use and has excellent customer service logistics

We Remote Teams Solutions have been using Zoho CRM for a year on a daily basis. Zoho CRM is pretty easy to use. As sales executives, we use Zoho to coordinate our sales process and have excellent customer service logistics. It is helpful to get more deals. Therefore we can grow as a company and achieve our goals. It allows you to create different email templates, getting all your work organized as a result.

How frequently you use Zoho CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Edgars Gulbis

We Uze Zoho One as A Part Of CRM System

We at refreshmentsystems.co.uk have been running with ZOHO for years now, and to be honest we made a good decision when picking the right CRM for our company. We have just under 100 employees and have taken ZOHO one subscription, which includes more than just a CRM system. Although just to say the CRM itself is quite powerful and has lots to offer. Been running for over 2 years not and approximately are only at 40% of its capabilities at the moment.

What was the project name that you have worked with Zoho CRM?

CRM Software , Lead Management Software , Lead Generation Software

How long have you used Zoho CRM?

2 Years

How frequently you use Zoho CRM?

Daily

What do you like the most about Zoho CRM?

Ultimate number of possibilities and integrations across all major networks and apps

very customisable, so you can craft any rule for any action

What do you like the least about Zoho CRM?

not obvious to learn, would like to have a full ZOHO guide available instead of ZIA

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Semrush
Google Analytics
Google Calendar
Microsoft 365
Sara Graves

Zoho CRM’s user-friendly interface helps us meet our specific organizational needs and CRM preferences

We USTitleLoans use Zoho CRM because of its extended functionality and wide range of features. We prefer Zoho CRM to other solutions due to faster implementation, higher adoption, and better ROI. Some of the exclusive benefits offered by this CRM software include integrated gamification features, a flexible AI layer, and customizability. Recently, they also introduced the drag-and-drop interface editor, which has made it very convenient for our teams to customize CRM per our needs. On the other hand, a steep learning curve and higher prices are some areas that need improvement. We have been using Zoho CRM since 2020 and found it to be a perfect fit for our team.

How frequently you use Zoho CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Eliana Levine

Zoho has always been an excellent choice for remote business models

We FindPeopleEasy have been using ZOHO CRM for the past few months. There are plenty of features per our requirements, and the pricing is available per your budget. Its AI can also help you analyze patterns and aid strategy-making. It can even be used on your mobile as it is compatible with most devices.

How frequently you use Zoho CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Jason Cordes

Zoho CRM is probably one of the best brands for small and medium-sized enterprises

FOR TEN YEARS, We CocoLoan have been using Zoho CRM. It has been the clear winner in our customer relationship management comparisons. The software's extracted features exceed that of most enterprise-grade CRMs. Zoho stepped up its analytics game last year after the arrival of Zia, an AI-powered analytics engine that may help you better understand sales anomalies and patterns. The Setup view is generally where your organization's chosen Zoho administrator will begin. This is the back end of the software, where administrators may control all parts of Zoho CRM, especially new tools like Canvas, Motivator, and Zia.

How frequently you use Zoho CRM?

Daily

What do you like the most about Zoho CRM?

Automating Salesforce is a good idea: The software allows the organization to automate everyday tasks, track sales, and engage with consumers across several channels.

Management of accounts: From a common database, the program makes it easier to manage your clients and track their accounts.

Flexible pricing options: Depending on your budget, you may pick from various price levels with the Zoho CRM software.

User-friendliness: Zoho is straightforward and features a user-friendly graphical user interface. You may get what you need from the app with very little info.

What do you like the least about Zoho CRM?

You can't import social networking sites into the app. It has an integrated mail capability that helps you create your customer list.

The free plan has limited features and is only appropriate for small organizations.

Campaign management software is clumsy and has problems integrating leads from social media sites and tradeshows.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Nick Yu

Apart from CRM it is a robust sales and marketing platform which is compatible with our business

We Beadnova have used Zoho CRM software for four years and found it affordable and user-friendly. Zoho CRM is easy to integrate and compatible with our business. It doesn't require coding or developer knowledge to change the user interface. A robust sales and marketing platform. It is easy to schedule events, manage leads, send personalized emails, set tasks, etc. Configuring access rights features is complex, mostly when the team size is big.

How frequently you use Zoho CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Steven Walker

Zoho CRM has Everything you need straight out the box

Currently, Spylix is using Zoho CRM business software to manage our customers & business simultaneously. We have been using it for at least more than a year. And I am completely satisfied.

How frequently you use Zoho CRM?

Daily

What do you like the most about Zoho CRM?

It comes at a pocket-friendly price

It is free for three users after purchasing it

It is easy to use, which makes it perfect as a CRM software

What do you like the least about Zoho CRM?

Sometimes it lags because of the server

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Lily Hay

It is an excellent option for small businesses looking for a user-friendly yet customizable CRM

Sumner & Co. uses Zoho CRM as a lower-cost alternative to Salesforce. I started using Salesforce 10 years ago and am a massive fan of the system. However, it isn't always a cost-effective option for the smaller players. Now working with smaller businesses and operating a small business myself, Zoho is my preferred and recommended system. We have used it since the company started around two years ago. Zoho's logic and functionality are similar to Salesforce's, but it's much more accessible and budget-friendly.

How frequently you use Zoho CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
John Davis

It not only helps in connecting with your team but also manage your sales activities

We Rinzo have been using Zoho CRM. This solution offers add-on software suites to help with finance, creating custom apps, and creating forms. It enables you to connect your sales activities with the customer's site visits, web activity, and other touchpoints related to that person, such as social media interactions, help cases, emails, meetings, and campaigns. Zoho's CRM offers three free users, after which it charges $7 per month per user. BigIn CRM at $57 per month per user is an expensive option for starting businesses.

How frequently you use Zoho CRM?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Llia Manibo

It's very efficient

At ANthrodesk.ca, we use Zoho as the main platform for us to communicate and delegate tasks among team members. It's very efficient and provides various features.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Ludovic Rembert

Versatile tools and reliable security

At Privacy Canada and Security Analyst, we use Zoho CRM as our social media management software. Utilizing social media to gain a following and build a reputation for any business is a great way to connect with people from around the world and reach overall success. However, it can be difficult to efficiently manage social media's tools without the help of technology.  Social media management software is a great way to track data and monitor/ analyze it to create desired change to increase productivity. Something to be mindful of when looking for management software is the privacy and security codes and tools that are included to protect personal information or data from online hackers.  By integrating different layers of security into an online business, leaders, employees, and customers can feel fully protected and trust that their information is safe. A software system that we found works great for our management and provides the security needs we were looking for is Zoho due to its versatile tools and reliable security protection. 

Rating Breakdown

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  • Overall Rating
Pritam Kumar

Best CRM for our use

Pros: Easy to use Cons: I have not seen any cons in the software

Rating Breakdown

  • Ease of Use
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  • Customer Support
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Zoho CRM Integration

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