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Grow your pipeline, boost conversions, and power productivity with our AI-powered, easy-to-use sales

Freshsales cloud-based CRM software is a 360-degree customer relationship management tool that enables users with core sales management and support activities. This fully-featured CRM system is customizable and accessible on mobile. Freshsales SaaS software speeds up business revenue with demand-driven sales by optimizing different modules of the sales forecasting feature. The software's sales force automation module allows the smooth execution of several sales-related operations, ensuring an error-proof operation system. Freshsales AI-based lead generation gathers information from multiple platforms and plans communication methods with complete lead management. The automated email integration of this CRM software makes segmentation & targeting and achieving targeted goals easy. Freshsales analytical helps to manage the sales pipeline and build lasting customer experience visually.
Freshworks
2011
United States
  • Accounting
  • Logistics-supply-chain
  • Marketing-advertising
3 Industries
  • English
1 Language
Industries
  • Accounting
  • Logistics-supply-chain
  • Marketing-advertising
Licensing & Deployment
Support
  • Phone
  • 24x7 Support
Training
  • Webinar
Knowledge Base

Media

Freshsales
Freshsales
Freshsales
Freshsales

Freshsales Core Features

Focus of CRM Feature
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
Focus of Lead Management Feature
  • Campaign Management
  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Sales Tracking
  • Source Tracking
Focus of Lead Generation Feature
  • Data Import/Export
  • Lead Capture
  • Lead Database Integration
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • Pipeline Management
  • Prospecting Tools

Freshsales Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • Available Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page Get Free Trial
Plans & Packages
Standard
$9 Per Month

Freshsales Reviews

5
Total Reviews
4.0/5
Overall Rating
0
Recent Reviews

What Users Say

Freshsales is cost-effective and has a very easy learning curve
Madilyn Hill
Madilyn Hill , CEO at Truepersonfinder
Comprehensive CRM tool which blends in with your organizational needs
Stella Scott
Stella Scott , Co-founder at EasyPaydayLoan
Most affordable CRM with best features and functionalities
Gautham Ramakrishnan
Gautham Ramakrishnan , Head of Marketing at Zomentum
Great software
Scott Krieger
Scott Krieger , Creative Director & Web Developer at Studio 54
Fantastic
Sebastian Hovv
Sebastian Hovv , Director at SEO 101

What Users Like The Most

  • Includes a built-in email and phone system to help simplify email marketing campaigns.
  • It has an AI-powered assistant that analyzes historical data to provide deal insights and predictive contact scoring.
  • Its website visitor tracking helps us measure customer engagement.

What Users Like The Least

  • The interface is quite complicated, especially for people who are not tech-savvy.
  • It's hard to reach support to know where to upload files related to contact the first time
  • Leads and Contacts are not sufficiently clarified.

Freshsales Reviews

4.0 5 Reviews
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  • Most Recent
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Write a Review
Madilyn Hill

Freshsales is cost-effective and has a very easy learning curve

We Truepersonfinder are using Freshsales for our organization. We haven't had to invest heavily in training. There is a free plan as well that helped us to find out about its real-time viability before investing it hugely. We use it daily to track the customer journey and ticket dispersal. Its AI, Freddy, guides us to close a deal that has high potential. It really saves us time and effort in closing a deal. While we mostly loved it, we missed the internet-scraping lead generation feature during its use.

How frequently you use Freshsales?

Daily

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Stella Scott

Comprehensive CRM tool which blends in with your organizational needs

We EasyPaydayLoan use Freshworks CRM to manage our sales team and turn cold leads into customers. Leveraging Freshworks CRM's detailed lead scoring and sales pipelines allows for better workflow clarity and efficiency.

How frequently you use Freshsales?

Daily

What do you like the most about Freshsales?

Includes a built-in email and phone system to help simplify email marketing campaigns.

It has an AI-powered assistant that analyzes historical data to provide deal insights and predictive contact scoring.

Its website visitor tracking helps us measure customer engagement.

Their free forever plan includes access to an unlimited number of users and features.

It has many integrations with other apps; for example, you can interact with other things like calendars and calls.

What do you like the least about Freshsales?

The interface is quite complicated, especially for people who are not tech-savvy.

It's hard to reach support to know where to upload files related to contact the first time

Leads and Contacts are not sufficiently clarified.

We use this software in daily activities to boost customer satisfaction and track every interaction to avoid getting buried in many irrelevant emails.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Gautham Ramakrishnan

Most affordable CRM with best features and functionalities

I'm Gautham from Zomentum. I have used multiple CRM software. I will be sharing my opinions regarding Freshsales here: Pros : a. The best feature of Freshsales is the import and export option for the leads. You can start importing the leads into Freshsales on the go. It doesn't take more than a couple of minutes to import thousands of leads. b. The integrations were quite handy and we were able to sync up with loads of other additional features through these powerful integrations. c. Support was stellar. In-app support was really cool. You can reach out to the team regarding any queries about the product and they will respond back to you in less than 5 minutes and get the problems resolved. d. The cost! The most affordable CRM with best features and functionalities. Cons : a. Creating views might be a bit annoying. b. Call lag is there when you integrate Freshcaller to make calls to the prospects via Freshsales.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Scott Krieger

Great software

At Studio 54, we have used Fresh Sale for 2 years and here I will be sharing the overall experience of it. Very easy to use and it is fantastic value for money. It has all the features we need, and more, should we decide to use our data in more ways The customer service is great, heaps better than other software. I would like some of the options to be customizable, but that’s the only slight issue we have found with it.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Sebastian Hovv

Fantastic

Pros: Free, easy, simple, minimalistic Cons: Steeper learning curve, no phone call integration

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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