Zoho CRM
Build everlasting customer relationships with the world’s favorite CRM.
- Accounting
- Financial-services
- Logistics-supply-chain
- Marketing-advertising
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
SUPPORT
- Chat
- Phone
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
- Case Studies
- On-Site Training
Zoho CRM Core Features
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
- Campaign Management
- Contact Management
- Email Integration
- Lead Capture
- Lead Distribution
- Lead Nurturing
- Lead Scoring
- Lead Segmentation
- Pipeline Management
- Sales Tracking
- Source Tracking
- Client Manager
- Time Organizer
- Lead Generator
- Campaign Management
- Contact Management
- Interaction Tracking
- Property Alerts
- Referral Tracking
- Reports & Analytics
- Sales & Listing
- Account Management
- Campaign Management
- Channel Management
- Contract Management
- Customer Communications
- Email Marketing
- Lead Management
- Opportunity Management
- Performance Metrics
- Proposal Generation
- Sales Forecasting
- Workflow and Approvals
- Contact Database
- Lead Capture
- Lead Nurturing
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Pipeline Management
- Prospecting Tools
Zoho CRM Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
30 Days Trial
Zoho CRM Reviews
Best CRM software
Review Summary
Pros: Really flexible
Cons: None
Overall experience is good
Review Summary
Pros: Fast & easy communication
Cons: N/A
Does everything I need
Review Summary
Zoho CRM is way the best CRM for affordability, functionality and ease of use
Review Summary
Great product, App need some development
Review Summary
One of the best value for money CRM\'s on the Market
Review Summary
Zoho CRM User in Sweden
Review Summary
Robust for the price
Review Summary
Zoho CRM’s mobile platform is surprisingly good
Review Summary
As a Digital Marketing Manager of Northstar Commercial Partners, we implemented Zoho CRM and Campaigns about two years ago. It’s been fine. If you’re simply looking for a place to store your contacts and have a decent way to find them, along with mediocre analytics, then Zoho CRM is acceptable. There are a number of shortcomings that we’ve found since adopting the product. Firstly, integration between CRM and their email management product Zoho Campaigns is frustrating. Navigating between the two as opposed to having them in one product suite is one annoying side. The search function on CRM frankly, well but bad. For instance, if I want to quickly find “John Smith” and I type his name into the search – you would think all first results would be “John Smith”. However most of the time, I need to go to pages 3, 4, or 5 to find this person. The reason being, if “John Smith” is listed as a referral under “Jane Smith” – then many times, Jane Smith populates first. It honestly makes very little sense. Finally, the email side of Zoho CRM makes no sense. Let’s say you’d like to email a number of people – they could be Contacts, Leads, or Associated with Deals. One would think you could write up an email, and send it out to all 3 – right? No. You need to create a unique email for whatever segment you’re emailing. So only Contacts can receive emails created in the “Contact Email” portion, Leads in the “Lead Email” portion, etc. etc. Why not have a simple way to email both leads and contacts?
Our company was using Act! before which was much, much worse. Zoho CRM’s mobile platform is surprisingly good, and I know our CEO really appreciates it. One of the issues when signing up for a CRM service is the fact you’re pretty much committed for a couple of years (the stress of a complete migration is too much). While we’re staying with Zoho CRM for now, I’m always looking for new options.
Offers wide variety of features and we love it!
Review Summary
Zoho offers a wide variety of email marketing tools, easy-to-use gamification features, and can be applied in plenty of interesting ways. With the help of Zoho, my company Maple Holistics can integrate with G-Suite, Slack, Office, MailChimp, Zendesk, and many other platforms. It has a number of project management features such as workflow automation, email marketing tools, financial tools, and AI-powered analytics. Overall, it's not your run-of-the-mill marketing tool and should certainly not be underestimated.
Subpar Review for Zoho CRM
Review Summary
Myself being marketing manager of Print4Hospitality, used Zoho CRM for a time. They do updates regularly; it still seems to be out of date compared to the other providers in terms of functionality. It is relatively cheap but not particularly easy to use, which is a must for any sales or marketing team.
Pros:-Cheap and Easy to set up.
Cons:- Lacks functionality and Not very easy to use.
Fulfills almost all of our requirements
Review Summary
I am Goro Gupta, Branch Principal of Momentum Education Finance and Director and Property Strategist of 10 Properties in 10 years. We started using Zoho as it had a great workflow setup (at the time) coupled with a Kanban view for our finance business. About 6 months ago, we almost switched to Salesforce, but one of my friends (who is a Zoho systems integrator) introduced us to Zoho one. While the transition was anything but smooth (accounts wise), it fulfills almost all of our requirements, including project management and deals etc. Our main feedback is to make it look 'sexier' as it looks like engineers have created it (as opposed to salesforce)
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