Zoho CRM

We're used to Zoho platform so it has a lot of integrations.

Pros: The very helpful thing about Zoho CRM is that it automates vital sales tasks and its excellent connectivity with many of Google apps makes maximal use of social media too.

Cons: The price of a standard user is moderate but it doesn't feature things like a personal assistant for a standard plan.

Pros: Having email with my domain.

Cons: Limited email accounts.

Pros: Easy & flexible tool.

Cons: No specific negatives.

Pros: It ties in with our Zoho Mail, is very affordable compared to its competitors, and we love the Sales inbox feature.

Cons: It's very difficult to setup to get it running at full functionality and the guides aren't in-depth enough. The phone apps could be improved to tie in better with cell calls and texts.

Pros: Easy to use

Cons: I have not seen any cons in the software

Pros: I like the ease-of-use feature of the platform.

Cons: Lack of Customizations.

Overall Experience: Easy to use and it is available on the web too, which is really helpful to us.

Pros: Manageable with accessibility.

Cons: Requires not much time to update.but sometimes it is slow on tabs while processing the data.

Pros: Clean user interface and lots of third-party integrations.

Cons: Expensive

Overall Experience: Looking to move to a cheaper option.

We have been using Zoho CRM for a long time and is the best software I have come across till date. This software is beneficial for small companies, non-profit organizations, and other start-up companies who are on a tight budget. Zoho CRM is an on-demand customer relationship management (CRM) software for managing your customer relations in an efficient manner. It helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.

It is one of the best and affordable CRM tool I have come across. Improvements on the basis of UI/UX are needed.