Healthcare CRM Software

Explore this list of the best healthcare CRM software to improve your medical services' efficiency and deliver a flawless patient experience. 

Running a healthcare organization requires a lot of patient engagement and smooth workflow. A minor mistake in managing the treatment plan of a patient can lead to reputation and compliance issues for medical professionals and organizations. If you are looking to streamline the workflow, manage patient care efficiently, and reduce the cost, then use the best Healthcare CRM system.

What Is Healthcare CRM Software?

The demand for operational efficiency, along with the attraction for value-based care, and increasing consumerism are contributing to the growth of healthcare customer relationship management (CRM) systems. Healthcare CRM software is used by medical professionals, clinics, and hospitals to manage their patients, provide flawless services and treatments, and follow a systematic approach to scheduling appointments, collecting payments, and staying compliant with rules and regulations. Moreover, you can also generate real-time business analytical reports to help you make the right decision at the right time with the help of medical CRM software. The basic functions performed by a healthcare CRM system include -

  • Recording and storing patient information
  • Communicating and collaborating internally & externally
  • Managing time and resources
  • Generating analytical reports

How To Select The Best Healthcare CRM Software?

Finding the best medical CRM software for your business can be overwhelming. To help you make the right decision, GoodFirms has come up with the following list of the healthcare CRM applications trending high in the market in terms of technology and functionality both. Using the filters, you can conveniently narrow down the options as per your requirements/ Also, the detailed information and authentic customer reviews are given here for each CRM system are sure to help you choose the most trustworthy solution.

Sort By:

A Reviews List of Healthcare CRM Software

  • Zoho CRM

    Build everlasting customer relationships with the world’s favorite CRM.
    Visit website

    Zoho CRM is one of the top preferred customer relationship management systems for its powerful features, user-friendly interface, and easy adaptation. small businesses, startups, and large-scale enterprises can use Zoho CRM software to build excellent customer relationships, sales force automation, lead generation, and offer personalized experiences. Integrated real estate CRM helps build healthy ... read more about Zoho CRM

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Category Focus
    10% in Healthcare CRM Software
  • Salesforce CRM

    The No 1 Growth Platform for Digital Sales.
    Visit website

    Salesforce CRM is a top-notch cloud-based customer relationship management software for all business types. As a complete solution for CRM, Salesforce has been helping organizations transform from cost centers to growth engines with its exclusive services like lead management, sales force automation, sales forecasting, marketing, etc. The software supports a wide range of integration, including e- ... read more about Salesforce CRM

    Entry Level Price
    $25 Per Month
    Free Trial
    N/A
    Category Focus
    20% in Healthcare CRM Software
  • Pipedrive

    Designed to keep you selling.
    Visit website

    Pipedrive CRM solution is designed for small to large enterprises. This advanced customer relationship management software has a user-friendly interface covering all CRM capabilities like lead management, sales force automation, marketing automation, etc. Users can get a complete overview of the CRM strategies with various reports like performance reports, revenue reports, and conversion reports. ... read more about Pipedrive

    Entry Level Price
    Free version
    Free Trial
    Available
    Category Focus
    10% in Healthcare CRM Software
  • Dynamics 365 software smartly helps small and medium businesses to function in a hyperconnected way aligning right from customer intake to customer retention. This cloud-based software integrates well with ERP features to facilitate the best management and efficient planning of resources. Optimizing service operations and personalizing customer service is just accessible with Microsoft Dynamics 36 ... read more about Dynamics 365

    Entry Level Price
    $65 Per Month
    Free Trial
    N/A
    Category Focus
    25% in Healthcare CRM Software
  • Keap

    Sales and Marketing Automation built to help you grow without chaos.
    Visit website

    Keap CRM software is a robust client management and marketing automation software designed for small businesses and startups to govern all CRM activities from one dashboard. The system is powered by features like sales and marketing automation, lead management, contact management, etc. The software’s analytics dashboard enhances CRM strategies with complete insights on leads, marketing campaign ... read more about Keap

    Entry Level Price
    $40 Per Month
    Free Trial
    N/A
    Category Focus
    10% in Healthcare CRM Software
  • Insightly

    The Best CRM to Build Customer Relationships
    Visit website

    Insightly is a modern, scalable customer relationship management software for businesses of all sizes. Connecting with customers and creating exceptional experiences is accessible with the Insightly online CRM tool. The CRM system facilitates marketing automation, lead management, and project management allowing businesses to become efficient in CRM strategies. The software is easily customizable ... read more about Insightly

    Entry Level Price
    $29 Per Month
    Free Trial
    14 Days
    Category Focus
    25% in Healthcare CRM Software
  • Nimble

    The Simple, Smart CRM for Office 365 and G Suite Teams.
    Visit website

    Nimble is a reliable and relationship-focused CRM software specifically designed for small businesses. From contact management, sales force automation, email tracking, and deal management to activity tracking, Nimble has everything you need in CRM software. Businesses can best use Nimble for relationship management, data enrichment, prospecting, etc. Primarily used in the healthcare industry, thi ... read more about Nimble

    Entry Level Price
    $19 Per Month
    Free Trial
    14 Days
    Category Focus
    33% in Healthcare CRM Software
  • LeadSquared

    Lead Conversion Platform for Your Business. Discover a new way to run high-velocity sales.
    Visit website

    LeadSquared is a marketing automation software and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI wholly and accurately - to people, marketing activities, lead sources, products, and locations. LeadSquared is a CRM and marketing automation platform that helps businesses quickly increase their closures and manage their pipeli ... read more about LeadSquared

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    10% in Healthcare CRM Software
  • vCita

    Organize your entire business on one management platform
    Visit website

    vCita makes running your business a breeze: Easily keep track of your interactions with customers by keeping notes & viewing clients' payment history from a friendly dashboard. Manage your billing in no time by sending branded estimates, invoices & receipts. Send automated payment reminders to avoid late payments. Look like the big boys: create sleek email & SMS campaigns. Empower clients to sched ... read more about vCita

    Entry Level Price
    $19 Per Month
    Free Trial
    14 Days
    Category Focus
    10% in Healthcare CRM Software
  • Freeagent CRM

    Best CRM solution for the new world of work.
    Visit website

    Freeagent is a perfect CRM software for small businesses to streamline workforce management with unlimited user access. This customized software flawlessly integrates task and project management for automation and monitors sales operations. The automated lead generation software assembles leads and stores extensive data using contact management. This way, it becomes easy for the sales team to acce ... read more about Freeagent CRM

    Entry Level Price
    $18 Per Month
    Free Trial
    N/A
    Category Focus
    10% in Healthcare CRM Software
  • Zendesk Sell

    Sales CRM to enhance productivity, processes, and pipeline visibility for sales teams.
    Visit website

    Zendesk Sell is a modern sales CRM software that enhances the sales team's productivity by introducing automation in mundane tasks. Startups, small to medium businesses, and large enterprises can choose this CRM software for its fast, flexible, easy-to-use AI-integrated features. A simple and intuitive CRM software enables automated email marketing and AI-based lead management. The advanced tools ... read more about Zendesk Sell

    Entry Level Price
    $19.00 Per Month
    Free Trial
    14 Days
    Category Focus
    20% in Healthcare CRM Software
  • Kapture CRM

    Get closer to your customers
    Visit website

    Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture CX brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and ... read more about Kapture CRM

    Entry Level Price
    $20.49 Per Month
    Free Trial
    30 Days
    Category Focus
    33% in Healthcare CRM Software
  • Health360 - eMedical System

    End-to-End Healthcare Management Solution
    Visit website

    Being large scale healthcare providers, they are in need to collect, store and interpret the patient details in a smart way to assure high-quality patient care. What happens if all those practices are made to be automotive?. Yes. A perfect healthcare management system called the Health360 - eMedical System is the perfect digital partner for all-scale healthcare professionals like doctors, nurses, ... read more about Health360 - eMedical System

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Category Focus
    50% in Healthcare CRM Software
  • Spotler CRM

    Marketing Automation Suite
    Visit website

    Spotler is complete B2B inbound and outbound marketing software. Ensuring your marketing & sales teams get more leads from website traffic, convert more visitors into MQLs and run complete marketing campaigns. Our all-in-one marketing platform allows you to manage every step of your digital journey. From tracking leads to building complex campaigns. We integrate with most CRM systems, connecting y ... read more about Spotler CRM

    Entry Level Price
    $43 Per Month
    Free Trial
    14 Days
    Category Focus
    10% in Healthcare CRM Software
  • Luma Health

    TOTAL PATIENT ENGAGEMENT
    Visit website

    Luma Health was founded on the idea that patients should easily be able to connect to their healthcare provider in a way that’s modern and mobile-first. For doctors, it means a full schedule, better patient outcomes, and caring for more patients. For clinics, it means a more automated practice, more revenue, and higher MIPS scores. For patients, it means getting the care they need and experienci ... read more about Luma Health

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Healthcare CRM Software
  • Workpath

    Health workforce management made simple.
    Visit website

    Workpath's platform allows healthcare organizations to create and/or receive work assignments, distribute work, track appointments, and schedule staff. Workpath optimizes your workforce by using smart matching algorithms to ensure the right labor is leveraged at the right time. Workpath provides all work details in a mobile app to ensure quality. Workpath improves compliance with automated messagi ... read more about Workpath

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Healthcare CRM Software
  • Pabau CRM

    Managing Your Practice Just Got a Whole Lot Easier
    Visit website

    Pabau is a complete practice management application used by hundreds of healthcare practitioners in the UK. Manage schedules, treatment notes, invoices, payments, marketing and lots more. It works great for all sizes form large teams, solo practitioners and anything in between.Busy clinics require hours of maintaining patient records, writing notes and following CQC regulations. Choose a practice ... read more about Pabau CRM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    10% in Healthcare CRM Software
  • BestNotes

    EHR and EMR Mental Health Software System
    Visit website

    BestNotes is a HIPAA compliant Customer Relationship Management and Electronic Health Record database system specifically designed for the behavioral health and substance abuse industry. Merging the traditionally separate CRM and EHR tools into one highly effective, highly functional product, BestNotes can vastly improve client interactions. Documentation is designed with the behavioral health s ... read more about BestNotes

    Entry Level Price
    $50 Per Month
    Free Trial
    N/A
    Category Focus
    33% in Healthcare CRM Software
  • Meditab IMS

    The All-in-One EHR, Practice Management, and Billing Software
    Visit website

    Streamline your workflow and boost efficiency with IMS, our all-in-one EHR, Practice Management, and Billing solution. Designed by physicians for physicians, our award-winning Intelligent Medical Software caters to over 35+ specialties and practices of any size! Utilize technology that adapts to your practice, not the other way around. Almost every aspect of our software is 100% customizable and t ... read more about Meditab IMS

    Entry Level Price
    $199 Per Month
    Free Trial
    Available
    Category Focus
    7% in Healthcare CRM Software
  • CentraHub CRM

    Affordable, Custom CRM Software for Businesses.
    Visit website

    A custom CRM for growing businesses of any size. Grow bigger and build better customer relationships through Centra hub CRM. Centra Hub CRM is fully customizable, which is integrated with sales, marketing, and service. It has excellent experience in offering highly customizable CRM solutions. Automates lead generation, nurturing, and support for all growing businesses. Centra Hub is a cloud-based ... read more about CentraHub CRM

    Entry Level Price
    $10 Per Month
    Free Trial
    N/A
    Category Focus
    7% in Healthcare CRM Software
  • Pega Platform

    AI-powered Intelligent Sales Automation for today’s changing world
    Visit website

    Changing the way the world builds software, one organization at a time. The Pega Platform powers digital transformation by unifying leading artificial intelligence, intelligent automation, and customer engagement capabilities. Building an app, whether it’s simple or complex, shouldn’t be a struggle. Pega’s model-driven, unified approach delivers an enterprise-grade, agile application with a ... read more about Pega Platform

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    25% in Healthcare CRM Software
  • Dquip

    We offer CRM for 17 Industries.
    Visit website

    Dquip lead management software helps you in lead acquisition, qualification, verification, assignment/routing, prospecting, and sales closure. Failure to set sales targets and monitor sales performance and tracking, managing and servicing leads. ... read more about Dquip

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Category Focus
    16% in Healthcare CRM Software
  • DocEngage Home Health

    Roaster. Scheduling. Billing. Patient Remote Monitoring.
    Visit website

    DocEngage software is pioneered in home health since 2014 with enormous capacity to enable HomeCare services of hospital or individual organization with efficient, strongly coupled process & workflow. A suite of products to manage care delivery for hospitals, diagnostic centres, and clinics. We help providers to manage marketing/sales, operation, clinical workflow and, patient engagement. We make ... read more about DocEngage Home Health

    Entry Level Price
    $29 Per Month
    Free Trial
    7 Days
    Category Focus
    33% in Healthcare CRM Software
  • FreeCRM

    Free CRM Software in the Cloud
    Visit website

    Grow every part of your business, monitor and manage everything from sales leads to support tickets, and from channel marketing to email campaigns all from any desktop or device using our cloud-based software. We have everything you need to organize, track, and nurture your leads and customers. Free CRM software automates the tasks salespeople dislike and makes it easy for everyone. The best way t ... read more about FreeCRM

    Entry Level Price
    Free version
    Free Trial
    Available
    Category Focus
    25% in Healthcare CRM Software
  • Virtuo MIS

    Human Capital, Finance, Supply Chain Management and Accounts Receivable
    Visit website

    Virtuo MIS software solutions for healthcare management encompass all areas of finance, decision support, supply chain, human resources and payroll. MediSolution is a subsidiary of Harris Computer Systems. Harris seeks to provide turnkey software solutions to all levels of local government, utilities, water and electricity as well as schools and healthcare organizations across North America. ... read more about Virtuo MIS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Healthcare CRM Software
  • BSI CTMS

    Smart Omnichannel Software for CRM and Marketing Automation
    Visit website

    Whether as a sponsor, CRO or SMO BSI life sciences software covers your specific processes and features. Plan and manage all aspects of your clinical trials, like patient engagement, clinical trial management (CTMS), trial master file (eTMF), study start-up, and trial supply management (RTSM) with the clinical software solutions from BSI. Regardless of whether you need a completely new system or w ... read more about BSI CTMS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    20% in Healthcare CRM Software
  • hc1.com

    Optimize lab operations, grow sales and retain customers.
    Visit website

    We take it a step further by visualizing the data in intuitive and easy-to-use software programs that enable providers to access personalized healthcare insights. Today, the platform includes three flagship products - Laboratories, Health Systems, Health Plans. ... read more about hc1.com

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Healthcare CRM Software
  • Kea-CRM

    CRM SOLUTIONS FOR PHARMA & HOSPITALS.
    Visit website

    Kea-CRM is truly an end to end solution offering multichannel marketing, all indirect promotional activities, administrative requirements such as Travel and Expense functionalities, dashboards that present “Results” achieved, and much more. Kea has a built-in Master Data Management to store and use all relevant data intelligently OR can fetch data from other solutions in your eco-system. Kea i ... read more about Kea-CRM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Healthcare CRM Software
  • Surglogs

    HIPAA-compliant cloud-based system.
    Visit website

    It streamlines and automates the administration of logbooks, medications, supplies, narcotics, in-services, drills, and so much more. Replace the outdated pen-and-paper method with Surglogs, a HIPAA compliant state-of-the-art digital application. Track all Schedule I and Schedule II drug transactions within your facility. Track all procedure within the facility. Extensive search capabilities make ... read more about Surglogs

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Healthcare CRM Software

Frequently Asked Questions

Who Can Benefit from Healthcare CRM Software?

Hospitals, caregivers, healthcare providers, and patient care companies are the key beneficiaries of healthcare CRM software. Widely referred to as Healthcare Relationship Management software, the Healthcare CRM allows the users to offer patient-centric care at an optimal level. A healthcare CRM system allows hospitals & clinics to automate and streamline the day-to-day processes and provide the best experience to the patients. Thus, the use of healthcare CRM software benefits both patients and healthcare business organizations.

What Are the Key Functionalities of a Healthcare CRM Software?

Usually, healthcare software provides four main functionalities as mentioned below -

Data Management 

In the healthcare industry, systematically managing the patients' data is a highly critical job. A healthcare CRM system stores the patients' records and information at a centralized location accessible to only authorized users. This enables the medical specialists' to easily access the data when required and simultaneously maintain that data's security.

Customer Support

The healthcare CRM software includes features that allow scheduling appointments, sending personalized messages and notifications, tracking and understanding patients' interactions enabling the hospital and clinic staff to maintain efficiency in communication with their patients and provide them a personalized experience.

Resources Management

A healthcare organization needs to manage resources that can include doctors, medical staff, and even operation theatres to ensure that the patients get treated and operated on at the right time. The healthcare software allows scheduling and reserving the resources to make optimum use of them, saving costs and achieving efficiency.

Analyzing & Reporting

Measuring performance is extremely important for healthcare organizations to improve their services and treatment methods. The healthcare CRM system enables the hospitals and clinics to collect the patients' feedback and generate customized reports to make informed decisions for the future that can ensure the sustainability and growth of their business.

Why Should I Invest in Healthcare CRM Software?

Besides saving time and eliminating human errors in the healthcare processes, there are a few prominent reasons that can convince you to invest in medical CRM software. Check the following points -

Improves Patient Satisfaction - Healthcare CRM software allows you to respond quickly to your patients' queries and eliminates flaws in your administrative operations. The patients can also log in to the system and check their reports, book appointments with physicians, etc. This enables you to improve patient satisfaction resulting in the growth of your healthcare business.

Enhances Resource Management -The healthcare CRM system enables you to manage resources efficiently and make optimum use of them. This would help you ensure that doctors are attending to the patients on a priority basis, medical staff is productive enough, and other resources of the healthcare organizations are being used without any conflicts.

Eliminates Communication Gap - The medical CRM software enables quick communication between doctors, internal staff, and patients. It allows you to guide your patients through every stage of their journey. The healthcare CRM system keeps your doctors and medical staff on the same page by providing them access to centralized information.

Raises Security Level - With the healthcare CRM system's help, all the critical and confidential information about the patients and doctors is stored in password-protected files and folders. Whereas, the information filed in physical files can be leaked by anyone, which can hurt the patients' and doctors' lives.

Helps in Recognizing Potential - The healthcare customer relationship management system allows you to measure the capabilities of your doctors, medical staff, and other resources intricately. This helps you in allocating suitable resources for the tasks and achieving efficiency in your processes.

How Can I Find the Best Healthcare CRM Software?

The medical CRM software you choose should be easy to deploy and use. Moreover, it should allow integration with the software you are already using in your organization so that it becomes easy to manage multiple tasks without juggling between different spreadsheets and applications. The price of the CRM software should be worth the features it offers and within your budget. If you are well-equipped with technical infrastructure resources and staff, you can opt to deploy an on-premise healthcare CRM software; otherwise, a cloud-based healthcare CRM software would be an ideal solution for you.

We understand that selecting the suitable option on your own would be overwhelming. Thus, we would suggest you go through the list of the best healthcare CRM systems intricately curated by the GoodFirms' experts based on their features, usability, and technology. You will also find legit user reviews about each healthcare CRM solution here to help you find the one that suits your business preferences.

We hope we have answered all your queries here. In case of any more questions, please feel free to contact us.

compare software image