Healthcare CRM Software

Explore this list of the best healthcare CRM software to improve your medical services' efficiency and deliver a flawless patient experience. 

Running a healthcare organization requires a lot of patient engagement and smooth workflow. A minor mistake in managing the treatment plan of a patient can lead to reputation and compliance issues for medical professionals and organizations. If you are looking to streamline the workflow, manage patient care efficiently, and reduce the cost, then use the best Healthcare CRM system.

What Is Healthcare CRM Software?

The demand for operational efficiency, along with the attraction for value-based care, and increasing consumerism are contributing to the growth of healthcare customer relationship management (CRM) systems. Healthcare CRM software is used by medical professionals, clinics, and hospitals to manage their patients, provide flawless services and treatments, and follow a systematic approach to scheduling appointments, collecting payments, and staying compliant with rules and regulations. Moreover, you can also generate real-time business analytical reports to help you make the right decision at the right time with the help of medical CRM software. The basic functions performed by a healthcare CRM system include -

  • Recording and storing patient information
  • Communicating and collaborating internally & externally
  • Managing time and resources
  • Generating analytical reports

How To Select The Best Healthcare CRM Software?

Finding the best medical CRM software for your business can be overwhelming. To help you make the right decision, GoodFirms has come up with the following list of the healthcare CRM applications trending high in the market in terms of technology and functionality both. Using the filters, you can conveniently narrow down the options as per your requirements/ Also, the detailed information and authentic customer reviews are given here for each CRM system are sure to help you choose the most trustworthy solution.

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A Reviews List of Healthcare CRM Software

  • Nimble

    The Simple, Smart CRM for Office 365 and G Suite Teams.
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    Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence, and marketing automation into a powerful relationship management platform that ... learn more about Nimble

    "Nimble is an industry-leading CRM for contact management solutions. "
    Anonyms User
    Entry Level Price
    $19 Per Month
    Free Trial
    14 Days
    33%

    Category Focus

    Healthcare CRM Software
  • Luma Health

    TOTAL PATIENT ENGAGEMENT
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    Luma Health was founded on the idea that patients should easily be able to connect to their healthcare provider in a way that’s modern and mobile-first. For doctors, it means a full schedule, better patient outcomes, and caring for more patients. For clinics, it means a more automated practice, more revenue, and higher MIPS scores. For patients, it means getting the care they need and experienci... learn more about Luma Health

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • Workpath

    Health workforce management made simple.
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    Workpath's platform allows healthcare organizations to create and/or receive work assignments, distribute work, track appointments, and schedule staff. Workpath optimizes your workforce by using smart matching algorithms to ensure the right labor is leveraged at the right time. Workpath provides all work details in a mobile app to ensure quality. Workpath improves compliance with automated messagi... learn more about Workpath

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • Meditab IMS

    The All-in-One EHR, Practice Management, and Billing Software
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    Streamline your workflow and boost efficiency with IMS, our all-in-one EHR, Practice Management, and Billing solution. Designed by physicians for physicians, our award-winning Intelligent Medical Software caters to over 35+ specialties and practices of any size! Utilize technology that adapts to your practice, not the other way around. Almost every aspect of our software is 100% customizable and t... learn more about Meditab IMS

    Entry Level Price
    $199 Per Month
    Free Trial
    Available
    7%

    Category Focus

    Healthcare CRM Software
  • CentraHub CRM

    #1 Affordable, Custom CRM Software for Businesses.
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    A custom CRM for growing businesses of any size. Grow bigger and build better customer relationships through Centra hub CRM. Centra Hub CRM is fully customizable, which is integrated with sales, marketing, and service. It has excellent experience in offering highly customizable CRM solutions. Automates lead generation, nurturing, and support for all growing businesses. Centra Hub is a cloud-based ... learn more about CentraHub CRM

    Entry Level Price
    $10 Per Month
    Free Trial
    N/A
    7%

    Category Focus

    Healthcare CRM Software
  • Pega Platform

    AI-powered Intelligent Sales Automation for today’s changing world
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    Changing the way the world builds software, one organization at a time. The Pega Platform powers digital transformation by unifying leading artificial intelligence, intelligent automation, and customer engagement capabilities. Building an app, whether it’s simple or complex, shouldn’t be a struggle. Pega’s model-driven, unified approach delivers an enterprise-grade, agile application with a... learn more about Pega Platform

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Healthcare CRM Software
  • Dquip

    We offer CRM for 17 Industries.
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    Dquip lead management software helps you in lead acquisition, qualification, verification, assignment/routing, prospecting, and sales closure. Failure to set sales targets and monitor sales performance and tracking, managing and servicing leads. ... learn more about Dquip

    Entry Level Price
    Contact Vendor
    Free Trial
    30 Days
    16%

    Category Focus

    Healthcare CRM Software
  • DocEngage Home Health

    Roaster. Scheduling. Billing. Patient Remote Monitoring.
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    DocEngage software is pioneered in home health since 2014 with enormous capacity to enable HomeCare services of hospital or individual organization with efficient, strongly coupled process & workflow. A suite of products to manage care delivery for hospitals, diagnostic centres, and clinics. We help providers to manage marketing/sales, operation, clinical workflow and, patient engagement. We make ... learn more about DocEngage Home Health

    Entry Level Price
    $29 Per Month
    Free Trial
    7 Days
    33%

    Category Focus

    Healthcare CRM Software
  • FreeCRM

    Free CRM Software in the Cloud
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    Grow every part of your business, monitor and manage everything from sales leads to support tickets, and from channel marketing to email campaigns all from any desktop or device using our cloud-based software. We have everything you need to organize, track, and nurture your leads and customers. Free CRM software automates the tasks salespeople dislike and makes it easy for everyone. The best way t... learn more about FreeCRM

    Entry Level Price
    Free version
    Free Trial
    Available
    25%

    Category Focus

    Healthcare CRM Software
  • Virtuo MIS

    Human Capital, Finance, Supply Chain Management and Accounts Receivable
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    Virtuo MIS software solutions for healthcare management encompass all areas of finance, decision support, supply chain, human resources and payroll. MediSolution is a subsidiary of Harris Computer Systems. Harris seeks to provide turnkey software solutions to all levels of local government, utilities, water and electricity as well as schools and healthcare organizations across North America. ... learn more about Virtuo MIS

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • BSI CTMS

    Smart Omnichannel Software for CRM and Marketing Automation
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    Whether as a sponsor, CRO or SMO BSI life sciences software covers your specific processes and features. Plan and manage all aspects of your clinical trials like patient engagement, clinical trial management (CTMS), trial master file (eTMF), study start-up, and trial supply management (RTSM) with the clinical software solutions from BSI. Regardless of whether you need a completely new system, or w... learn more about BSI CTMS

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    33%

    Category Focus

    Healthcare CRM Software
  • Kea-CRM

    CRM SOLUTIONS FOR PHARMA & HOSPITALS.
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    Kea-CRM is truly an end to end solution offering multichannel marketing, all indirect promotional activities, administrative requirements such as Travel and Expense functionalities, dashboards that present “Results” achieved, and much more. Kea has a built-in Master Data Management to store and use all relevant data intelligently OR can fetch data from other solutions in your eco-system. Kea i... learn more about Kea-CRM

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Healthcare CRM Software
  • Surglogs

    HIPAA-compliant cloud-based system.
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    It streamlines and automates the administration of logbooks, medications, supplies, narcotics, in-services, drills, and so much more. Replace the outdated pen-and-paper method with Surglogs, a HIPAA compliant state-of-the-art digital application. Track all Schedule I and Schedule II drug transactions within your facility. Track all procedure within the facility. Extensive search capabilities make ... learn more about Surglogs

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    33%

    Category Focus

    Healthcare CRM Software
  • Humhealth

    Assists physicians to provide care services to Medicare patients.
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    Humhealth Chronic Care Management solution helps practices provide non-face-to-face care to the patients with chronic conditions. Physicians can provide care management by phone or by other means and capture the time spent on managing care for patients. ... learn more about Humhealth

    Entry Level Price
    $95 Per Month
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • Tiaga

    Talk to a doctor from wherever you are via smart phone, tablet, or computer. 100% OHIP covered.
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    HQ3 (HealthQuest 3.0) is online appointment management software designed to help enable and expand new health services and vaccinations in pharmacies and clinics... learn more about Tiaga

    Entry Level Price
    $30 Per Month
    Free Trial
    N/A
    50%

    Category Focus

    Healthcare CRM Software
  • MDidentity

    Get More Patient Reviews Boost Your Online Reputation.
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    Web-based lead management software that allows physicians to track inquiries, manage tasks and seminars. Provides patient chat system. ... learn more about MDidentity

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • Healthgrades CRM

    The real-world predictive power to intelligently target and engage patients.
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    Healthgrades CRM is built on the world's first CRM for healthcare, designed for teams of any size. With powerful opportunity analysis and predictive models, campaign management and automation tools, and omnichannel reporting dashboards.... learn more about Healthgrades CRM

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • PlayMaker Health

    Data Solutions Purpose-Built for Post-Acute Care.
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    Home health providers, provides an in-depth view of the competitive landscape, identifying high-value referral sources and service line expansion opportunities within target markets. The powerful combination of market data, relationship management, and reporting features, via mobile and web, enhances productivity and provides real-time intelligence.... learn more about PlayMaker Health

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Healthcare CRM Software
  • Happy Charting

    EMR for Acupuncturists.
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    Simple, straightforward charting software designed to specifically cater to the needs of acupuncturists. ... learn more about Happy Charting

    Entry Level Price
    $50 Per Month
    Free Trial
    N/A
    50%

    Category Focus

    Healthcare CRM Software
  • Ampersand Health Suite

    Digital therapies, scientificallydesigned for patients withinflammatory conditions.
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    Chronic condition management tool designed by clinicians for patients with a cloud-based Content Management System for admin to manage and monitor patient information and data. Platform currently exists for a number of conditions including IBD, Rheumatology, Diabetes, and Oncology. ... learn more about Ampersand Health Suite

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • BrightInsight

    Scaling & maintaining regulated digital health products and services.
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    Our BrightInsight Platform is built under a Quality Management System to support and optimize up to Class III regulated drugs, devices, software, connected surgical equipment and Digital Therapeutics through integrated data and actionable insights. Secure & Regulated Global IoT Platform for biopharma and medtech ... learn more about BrightInsight

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • Colibrium Marketplace

    Your solution for success in a consumer-centric, rapidly changing, reform-driven world.
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    Colibrium's Marketplace is a transformational platform providing health plans with the ability to sell and service all health insurance products online, engaging members throughout the customer lifecycle (including bill payment and automated renewals). This best-in-class, highly configurable solution helps you manage, optimize and grow your business, easily expanding product offerings or launching... learn more about Colibrium Marketplace

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • d2i

    Aggregate, harmonize, and enrich data from sources, providing insights that lead to ED performance.
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    Drawing from extensive industry expertise and organic knowledge, d2i offers data analytics solutions to help health care organizations quickly identify and implement opportunities for improvement, keeping our clients ahead of the curve.... learn more about d2i

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
  • Docplanner

    Making the healthcare experience more human.
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    Docplanner is a healthcare CRM system that helps doctors to save time managing visits for their patients. ... learn more about Docplanner

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Healthcare CRM Software
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Frequently Asked Questions

Who Can Benefit from Healthcare CRM Software?

Hospitals, caregivers, healthcare providers, and patient care companies are the key beneficiaries of healthcare CRM software. Widely referred to as Healthcare Relationship Management software, the Healthcare CRM allows the users to offer patient-centric care at an optimal level. A healthcare CRM system allows hospitals & clinics to automate and streamline the day-to-day processes and provide the best experience to the patients. Thus, the use of healthcare CRM software benefits both patients and healthcare business organizations.

What Are the Key Functionalities of a Healthcare CRM Software?

Usually, healthcare software provides four main functionalities as mentioned below -

Data Management 

In the healthcare industry, systematically managing the patients' data is a highly critical job. A healthcare CRM system stores the patients' records and information at a centralized location accessible to only authorized users. This enables the medical specialists' to easily access the data when required and simultaneously maintain that data's security.

Customer Support

The healthcare CRM software includes features that allow scheduling appointments, sending personalized messages and notifications, tracking and understanding patients' interactions enabling the hospital and clinic staff to maintain efficiency in communication with their patients and provide them a personalized experience. 

Resources Management

A healthcare organization needs to manage resources that can include doctors, medical staff, and even operation theatres to ensure that the patients get treated and operated on at the right time. The healthcare software allows scheduling and reserving the resources to make optimum use of them, saving costs and achieving efficiency. 

Analyzing & Reporting

Measuring performance is extremely important for healthcare organizations to improve their services and treatment methods. The healthcare CRM system enables the hospitals and clinics to collect the patients' feedback and generate customized reports to make informed decisions for the future that can ensure the sustainability and growth of their business.

Why Should I Invest in Healthcare CRM Software?

Besides saving time and eliminating human errors in the healthcare processes, there are a few prominent reasons that can convince you to invest in medical CRM software. Check the following points -

Improves Patient Satisfaction - Healthcare CRM software allows you to respond quickly to your patients' queries and eliminates flaws in your administrative operations. The patients can also log in to the system and check their reports, book appointments with physicians, etc. This enables you to improve patient satisfaction resulting in the growth of your healthcare business.

Enhances Resource Management -The healthcare CRM system enables you to manage resources efficiently and make optimum use of them. This would help you ensure that doctors are attending to the patients on a priority basis, medical staff is productive enough, and other resources of the healthcare organizations are being used without any conflicts.

Eliminates Communication Gap - The medical CRM software enables quick communication between doctors, internal staff, and patients. It allows you to guide your patients through every stage of their journey. The healthcare CRM system keeps your doctors and medical staff on the same page by providing them access to centralized information.

Raises Security Level - With the healthcare CRM system's help, all the critical and confidential information about the patients and doctors is stored in password-protected files and folders. Whereas, the information filed in physical files can be leaked by anyone, which can hurt the patients' and doctors' lives.

Helps in Recognizing Potential - The healthcare customer relationship management system allows you to measure the capabilities of your doctors, medical staff, and other resources intricately. This helps you in allocating suitable resources for the tasks and achieving efficiency in your processes.

How Can I Find the Best Healthcare CRM Software?

The medical CRM software you choose should be easy to deploy and use. Moreover, it should allow integration with the software you are already using in your organization so that it becomes easy to manage multiple tasks without juggling between different spreadsheets and applications. The price of the CRM software should be worth the features it offers and within your budget. If you are well-equipped with technical infrastructure resources and staff, you can opt to deploy an on-premise healthcare CRM software; otherwise, a cloud-based healthcare CRM software would be an ideal solution for you.

We understand that selecting the suitable option on your own would be overwhelming. Thus, we would suggest you go through the list of the best healthcare CRM systems intricately curated by the GoodFirms' experts based on their features, usability, and technology. You will also find legit user reviews about each healthcare CRM solution here to help you find the one that suits your business preferences.

We hope we have answered all your queries here. In case of any more questions, please feel free to contact us.

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