Healthcare CRM Software

Explore this list of the best healthcare CRM software to improve your medical services' efficiency and deliver a flawless patient experience. 

Running a healthcare organization requires a lot of patient engagement and smooth workflow. A minor mistake in managing the treatment plan of a patient can lead to reputation and compliance issues for medical professionals and organizations. If you are looking to streamline the workflow, manage patient care efficiently, and reduce the cost, then use the best Healthcare CRM system.

What Is Healthcare CRM Software?

The demand for operational efficiency, along with the attraction for value-based care, and increasing consumerism are contributing to the growth of healthcare customer relationship management (CRM) systems. Healthcare CRM software is used by medical professionals, clinics, and hospitals to manage their patients, provide flawless services and treatments, and follow a systematic approach to scheduling appointments, collecting payments, and staying compliant with rules and regulations. Moreover, you can also generate real-time business analytical reports to help you make the right decision at the right time with the help of medical CRM software. The basic functions performed by a healthcare CRM system include -

  • Recording and storing patient information
  • Communicating and collaborating internally & externally
  • Managing time and resources
  • Generating analytical reports

How To Select The Best Healthcare CRM Software?

Finding the best medical CRM software for your business can be overwhelming. To help you make the right decision, GoodFirms has come up with the following list of the healthcare CRM applications trending high in the market in terms of technology and functionality both. Using the filters, you can conveniently narrow down the options as per your requirements/ Also, the detailed information and authentic customer reviews are given here for each CRM system are sure to help you choose the most trustworthy solution.

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A Reviews List of Healthcare CRM Software

  • CloudApper Incidents

    Reduce up to 40% healthcare spending waste with Hospital Incident Management Application
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    Incident Manager is a incident reporting solution for healthcare systems that saves millions of dollars by preventing medical error and accident that are caused by unreported incidents. ... read more about CloudApper Incidents

    Entry Level Price
    $10 Per Month
    Free Trial
    14 Days
    Category Focus
    100% in Healthcare CRM Software
  • Triyam provides a great solution to healthcare management, extract the old data from the legacy EHR system. Try Triyam's SaaS product 'Fovea EHR Archive'. Fovea stores historical patient data in a vendor neutral format. Providers can search for a patient and view or download historical medical data. ... read more about Fovea EHR Archive

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    35% in Healthcare CRM Software
  • Innoculate

    Automate Qualification & Scheduling of Vaccinations
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    Innoculate is designed for public health departments, large enterprise or educational systems, hospitals, pharmacies, or any organization tasked with administering the vaccine as an end-to-end solution to manage vaccinations. Whether your organization is tasked with a standard inoculation or you’re organizing a drive-through mass vaccination event, Innoculate can meet your needs. We offer a turn ... read more about Innoculate

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Healthcare CRM Software
  • symplr

    Leading the way to improved healthcare operations
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    Capture better outcomes with our integrated governance, risk management, and compliance solutions. Comprehensive healthcare operations solutions—anchored in governance, risk management, and compliance—enable our customers to efficiently navigate the complexities of integrating healthcare processes to drive better outcomes. ... read more about symplr

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Healthcare CRM Software
  • Tapdesk

    CRM that generates leads for your business
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    Tapdesk is a CRM and leads search tool designed to streamline the sales process of every sales organization allowing more time and energy to closing deals. It is a tool built for sales professionals and organizations with sales team. Tapdesk is powered by AI and our Machine learning algorithm provides you with relevant data to increase your productivity and cut out waste. We have a unique search c ... read more about Tapdesk

    Entry Level Price
    $69.99 Per Month
    Free Trial
    Available
    Category Focus
    11% in Healthcare CRM Software
  • Finvi

    Making workflow and payments seamless.
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    Finvi is a premier provider of enterprise technologies that streamline and accelerate revenue recovery for clients across healthcare, government, accounts receivable management, and financial institutions. ... read more about Finvi

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    25% in Healthcare CRM Software
  • PatientTrak

    Visibility creates satisfaction
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    Patient flow and feedback are critical to improving patient satisfaction and maximizing reimbursement. Focused on the healthcare enterprise, we provide patient satisfaction solutions that seamlessly integrate with EHRs improving staff efficiency and patient flow for arrival, engagement, healthcare delivery, social distancing, and online scheduling as well as post-visit through surveys and reputati ... read more about PatientTrak

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Healthcare CRM Software
  • NiftyHMS

    NiftyHMS is Healthcare software that provides remote consulting, Care at home & EMR
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    NiftyHMS is the Healthcare Software to ease your practitioner’s responsibilities and provide flexibility. Through NiftyHMS we provide you access to remote consulting, care at home, and Electronic Medical Records (EMR) in 1 platform. Our software will allow you to deliver proactive patient care, improve patient retention and expansion, boost healthcare access, and increase revenue. We are a patie ... read more about NiftyHMS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    30% in Healthcare CRM Software
  • Glennis Senior Living Suite

    All-in-One Software That Simplifies Senior Living & Elevate the community and resident experience
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    Glennis senior living software is a flexible solution that simplifies how you run every aspect of your community. Manage the complete resident lifecycle and put efficiency behind your operations with one platform that freely shares information to keep everyone in the loop. Oversee it all with the insights to drive revenue and improve productivity for higher profitability. All-in-One Software suit ... read more about Glennis Senior Living Suite

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Category Focus
    100% in Healthcare CRM Software
  • Certify Health

    Elevating Healthcare through Our Patient Engagement Platform
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    CERTIFY Health is your gateway to a smarter, more efficient healthcare journey. Our cutting-edge Software-as-a-Service (SaaS) platform revolutionizes patient engagement, clinical care, and operational efficiency for healthcare organizations. Our digital platforms are tailored to meet the unique needs of modern healthcare, delivering a seamless and convenient patient experience. With our cloud-bas ... read more about Certify Health

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Healthcare CRM Software
  • Crelio Patient Engagement

    Improve Patient experience at scale
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    Crelio Patient Engagement Solution helps you stay connected with your patients seamlessly. Integrate your website into an online store with personalization & localization to collect orders & payments. The software enables you to boost your lab's online presence with social media integration while promoting easy-to-create healthcare packages on different channels online. Automate communication & no ... read more about Crelio Patient Engagement

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Healthcare CRM Software
  • Trella Health

    Market Intelligence and CRM for Home Health
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    We empower providers from across the care continuum to work together, paving the way for healthier, more cost-effective outcomes. There’s a lot of data out there – we’ll help you use it to find top-performing partners and take decisive action. ... read more about Trella Health

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Healthcare CRM Software
  • MDsyncNET

    Simple Healthcare Software for Staff Scheduling and Communications
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    MDsyncNET is on a path of accelerated growth, forming the bridge that connects and strengthens organizational communications throughout the healthcare delivery system. We prioritize transparency and concierge-level service, thereby fostering trusted relationships with our customers. By developing technology that is both intuitive and purposeful, we create value for healthcare organizations. MDsync ... read more about MDsyncNET

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Healthcare CRM Software
  • Enquire CRM

    Finally a user-friendly, fully-integrated CRM with actionable analytics.
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    Aline provides a senior living operating system created to meet the industry’s most complex challenges – in a single software platform. The company serves sales, operations, and clinical teams in more than 5,700 communities across the senior living, post-acute, and home care sectors. The Aline senior living operating system increases efficiency, delivers performance gains, and connects reside ... read more about Enquire CRM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Healthcare CRM Software
  • ReferralMD

    Comprehensive Care Coordination Solution
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    Provide immediate improvement in revenue for healthcare stakeholders and offer demonstrable, repeatable, significant, short and long-term cost savings. - Improve patient access and outcomes by routing patients to the most appropriate doctor based on cost and quality data - Build and maintain a strong referral network for improved customer service and revenue growth - Enhance private practice provi ... read more about ReferralMD

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Healthcare CRM Software
  • NexHealth

    The Patient Experience Platform
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    We connect patients, doctors, and developers to accelerate healthcare innovation. Our customers range from independent doctors offices like Grand Street Dental to public tech companies like SmileDirectClub. We help doctors modernize their businesses, help developers innovate faster, and help patients receive a modern healthcare experience. We’re pursuing a society-changing goal and the market op ... read more about NexHealth

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    34% in Healthcare CRM Software
  • Sequence Health

    Healthcare CRM and EMR Integration
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    Our solutions strongly benefit all medical specialty groups including bariatrics, women’s health, orthopedics, primary care, medical devices, and many other healthcare organizations. Sequence Health provides superior patient conversion solutions to healthcare organizations that significantly increase their lead capture, convert more leads to patients, dramatically increase top-line revenues whil ... read more about Sequence Health

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Healthcare CRM Software
  • Cortex Healthcare Management System

    Transforming Healthcare Management. Best Hospital Management Software in GCC
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    Cortex offer Hospital Management Systems, Clinical Management Systems, Pharmacy Management, PACS, Medical insurance coding and more. We adhere to Interoperability Standards and Integration such as ICD, CPT, SNOMED CT, HL7, FHIR, DICOM, and API to ensure seamless integration. Additionally, we offer Annual Maintenance Contracts (AMCs) for hardware and software support, guaranteeing smooth operations ... read more about Cortex Healthcare Management System

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    100% in Healthcare CRM Software
  • Skedoc

    Save time, money, and health by finding the right doctor at the right time on Skedoc.
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    Skedoc is a comprehensive platform that streamlines the scheduling of doctor consultations and appointments. With Skedoc, you can easily search for and book appointments with healthcare providers in your area, all from the comfort of your own home. The platform offers various features, including the ability to view doctor ratings and reviews and the convenience of telemedicine appointments. Wh ... read more about Skedoc

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Category Focus
    100% in Healthcare CRM Software

Frequently Asked Questions

Who Can Benefit from Healthcare CRM Software?

Hospitals, caregivers, healthcare providers, and patient care companies are the key beneficiaries of healthcare CRM software. Widely referred to as Healthcare Relationship Management software, the Healthcare CRM allows the users to offer patient-centric care at an optimal level. A healthcare CRM system allows hospitals & clinics to automate and streamline the day-to-day processes and provide the best experience to the patients. Thus, the use of healthcare CRM software benefits both patients and healthcare business organizations.

What Are the Key Functionalities of a Healthcare CRM Software?

Usually, healthcare software provides four main functionalities as mentioned below -

Data Management 

In the healthcare industry, systematically managing the patients' data is a highly critical job. A healthcare CRM system stores the patients' records and information at a centralized location accessible to only authorized users. This enables the medical specialists' to easily access the data when required and simultaneously maintain that data's security.

Customer Support

The healthcare CRM software includes features that allow scheduling appointments, sending personalized messages and notifications, tracking and understanding patients' interactions enabling the hospital and clinic staff to maintain efficiency in communication with their patients and provide them a personalized experience.

Resources Management

A healthcare organization needs to manage resources that can include doctors, medical staff, and even operation theatres to ensure that the patients get treated and operated on at the right time. The healthcare software allows scheduling and reserving the resources to make optimum use of them, saving costs and achieving efficiency.

Analyzing & Reporting

Measuring performance is extremely important for healthcare organizations to improve their services and treatment methods. The healthcare CRM system enables the hospitals and clinics to collect the patients' feedback and generate customized reports to make informed decisions for the future that can ensure the sustainability and growth of their business.

Why Should I Invest in Healthcare CRM Software?

Besides saving time and eliminating human errors in the healthcare processes, there are a few prominent reasons that can convince you to invest in medical CRM software. Check the following points -

Improves Patient Satisfaction - Healthcare CRM software allows you to respond quickly to your patients' queries and eliminates flaws in your administrative operations. The patients can also log in to the system and check their reports, book appointments with physicians, etc. This enables you to improve patient satisfaction resulting in the growth of your healthcare business.

Enhances Resource Management -The healthcare CRM system enables you to manage resources efficiently and make optimum use of them. This would help you ensure that doctors are attending to the patients on a priority basis, medical staff is productive enough, and other resources of the healthcare organizations are being used without any conflicts.

Eliminates Communication Gap - The medical CRM software enables quick communication between doctors, internal staff, and patients. It allows you to guide your patients through every stage of their journey. The healthcare CRM system keeps your doctors and medical staff on the same page by providing them access to centralized information.

Raises Security Level - With the healthcare CRM system's help, all the critical and confidential information about the patients and doctors is stored in password-protected files and folders. Whereas, the information filed in physical files can be leaked by anyone, which can hurt the patients' and doctors' lives.

Helps in Recognizing Potential - The healthcare customer relationship management system allows you to measure the capabilities of your doctors, medical staff, and other resources intricately. This helps you in allocating suitable resources for the tasks and achieving efficiency in your processes.

How Can I Find the Best Healthcare CRM Software?

The medical CRM software you choose should be easy to deploy and use. Moreover, it should allow integration with the software you are already using in your organization so that it becomes easy to manage multiple tasks without juggling between different spreadsheets and applications. The price of the CRM software should be worth the features it offers and within your budget. If you are well-equipped with technical infrastructure resources and staff, you can opt to deploy an on-premise healthcare CRM software; otherwise, a cloud-based healthcare CRM software would be an ideal solution for you.

We understand that selecting the suitable option on your own would be overwhelming. Thus, we would suggest you go through the list of the best healthcare CRM systems intricately curated by the GoodFirms' experts based on their features, usability, and technology. You will also find legit user reviews about each healthcare CRM solution here to help you find the one that suits your business preferences.

We hope we have answered all your queries here. In case of any more questions, please feel free to contact us.

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