Kapture CRM

Kapture CRM is a cloud-based CRM software that consists of all modules for providing efficient customer services. It enables you to oversee all activities of your customer service team, contact center, and field workforce on a single integrated platform. Kapture CRM solution is a machine learning-enabled application that adds astute intelligence to customer service. Using SDKs and APIs, businesses can integrate their other platforms with Kapture to create a robust work ecosystem. Its omnichannel platform supports your customers to reach you via multiple channels. Kapture also assists you in designing self-service tools for your customers, such as FAQ, chatbots, actionable tasks, etc.