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One platform to automate end-to-end customer journey with no-code and a maximum degree of freedom

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. We help our customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams.
Creatio
2014
United States
  • Marketing-advertising
  • Retail
2 Industries
  • English
1 Language
Industries
  • Marketing-advertising
  • Retail
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Documentation
Knowledge Base

Media

Creatio CRM
Creatio CRM

Creatio CRM Core Features

Focus of CRM Feature
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
Focus of Lead Management Feature
  • Contact Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Sales Tracking
Focus of Marketing Automation Feature
  • Campaign Management
  • Customizable CTAs
  • Email Marketing
  • Landing Pages
  • Lead Management
  • Sales Intelligence
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing
Focus of Real Estate CRM Feature
  • Client Manager
  • Time Organizer
  • Lead Generator
  • Campaign Management
  • Contact Management
  • Property Alerts
  • Reports & Analytics
  • Sales & Listing
Focus of Healthcare CRM Feature
  • Alerts/Notifications
  • Campaign Management
  • Medical History
  • Patient Communications
  • Physician Management
  • Predictive Analytics
  • Reports
Focus of Lead Generation Feature
  • Contact Database
  • Data Import/Export
  • Landing Page Builder
  • Lead Database Integration
  • Lead Segmentation
  • Lead Verification/Validation
  • Prospecting Tools
  • Reporting & Analytics

Creatio CRM Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
Vendor pricing page
Plans & Packages
Standard
$25 Per Month

Creatio CRM Reviews

4
Total Reviews
4.8/5
Overall Rating
0
Recent Reviews

What Users Say

Creatio CRM has effectively streamlined our company processes and enhanced team coordination across multiple offices.
Veronika
Veronika
The most cost-effective CRM system available, providing all necessary features in one intuitive platform.
Aluma
Aluma
Very dynamic platform that keeps businesses in sync with constantly evolving technologies, enabling rapid customization and automation.
Valērijs
Valērijs
CRM Creatio is low-code SaaS CRM which has a financial service part with a focus on business process management for banks and financial institutions.
Anonyms User
Anonyms User

What Users Like The Most

  • It’s easy to use and provides great customer service.
  • Save time.
  • Enhance task performance.

What Users Like The Least

  • Price is a bit high for small firms.
  • There aren’t any dislikes about Studio Creatio.
  • While the comprehensive nature of Studio Creatio CRM is a major advantage, it also means the system is more complicated than simpler alternatives. Some features are more challenging to understand and use, especially for new users. Improving the intuitiveness of these features and providing more user-friendly guides and support would help mitigate this complexity.

Creatio CRM Reviews

4.8 4 Reviews
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Anonyms User

CRM Creatio is low-code SaaS CRM which has a financial service part with a focus on business process management for banks and financial institutions.

This software solution is best for financial services. Our firm is now able to manage all financial and banking processes. With its low-code platform and BPM technology, our organisation can automate business-related processes. It easily syncs with other software and apps.

What was the project name that you have worked with Creatio CRM?

CRM Software , Lead Management Software , Sales Force Automation Software

How long have you used Creatio CRM?

8 Months

How frequently you use Creatio CRM?

Daily

What do you like the most about Creatio CRM?

It’s easy to use and provides great customer service.

Save time.

Enhance task performance.

Provide real-time data.

What do you like the least about Creatio CRM?

Price is a bit high for small firms.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Microsoft Excel

Switched from

Zoho CRM
Veronika

Creatio CRM has effectively streamlined our company processes and enhanced team coordination across multiple offices.

Our service team has benefited greatly from the problem management feature, which unifies similar cases into a single problem and assigns agents to resolve it. Customer support managers can track agent performance in problem resolution, enhancing overall efficiency. As a marketing manager, I have found the website behavior tracking function invaluable. It sends detailed information about the pages visited by clients and the time spent on each page to the system, helping us understand prospects' needs better, track effective lead generation channels, and launch targeted campaigns based on leads' preferences. The intuitive campaign designer makes it easy to create campaigns and monitor their efficiency. Additionally, automating routine tasks with Creatio has allowed us to focus on more critical issues.

What was the project name that you have worked with Creatio CRM?

CRM Software , Marketing Automation Software , Lead Management Software , Sales Force Automation Software , Lead Generation Software

How long have you used Creatio CRM?

2 Years

How frequently you use Creatio CRM?

Daily

How do you find pricing of Creatio CRM?

mid-tier

What do you like the most about Creatio CRM?

I appreciate how Studio Creatio Enterprise unifies our processes across marketing, sales, and service, and its comprehensive features that streamline end-to-end operations. The intuitive design and automation capabilities have significantly enhanced our efficiency and ability to focus on important tasks.

What do you like the least about Creatio CRM?

Working with Studio Creatio over an extended period, I have not noticed any significant drawbacks worth mentioning.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Aluma

The most cost-effective CRM system available, providing all necessary features in one intuitive platform.

Creatio has given us the platform we've always dreamed of, consolidating all relevant features in one place. Whenever something seems to be missing, we can find it in the system so easily, making it incredibly convenient for our needs. The ability to say goodbye to all our Excel sheets and legacy systems has been a significant benefit, as everything we need is now centralized. Additionally, integrating with our accounting system, while requiring some effort, works seamlessly and enhances our workflow.

What was the project name that you have worked with Creatio CRM?

CRM Software , Marketing Automation Software , Lead Management Software , Real Estate CRM Software , Sales Force Automation Software , Lead Generation Software

How long have you used Creatio CRM?

2 Years

How frequently you use Creatio CRM?

Daily

How do you find pricing of Creatio CRM?

mid-tier

What do you like the most about Creatio CRM?

We love the fact that all necessary tools and features are consolidated in one place, eliminating the need for multiple systems and spreadsheets. This centralization has streamlined our operations and significantly improved our efficiency. The platform's ease of integration with other systems, like accounting software, further enhances its utility.

What do you like the least about Creatio CRM?

While the comprehensive nature of Studio Creatio CRM is a major advantage, it also means the system is more complicated than simpler alternatives. Some features are more challenging to understand and use, especially for new users. Improving the intuitiveness of these features and providing more user-friendly guides and support would help mitigate this complexity.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Valērijs

Very dynamic platform that keeps businesses in sync with constantly evolving technologies, enabling rapid customization and automation.

Creatio has been an excellent complement to our business needs. Using the platform, we were able to create custom sales processes and product workflows tailored to our specific requirements. Configuring customer onboarding was straightforward, and process automation has significantly reduced our manual workload. The unified work environment with shared data has streamlined our customer onboarding processes. Additionally, Creatio's commitment to continuous product improvement and customer service is evident. The low-code technology allows us to quickly develop and deploy new processes, and custom dashboards help us track efficiency, identify bottlenecks, and make necessary improvements independently.

What was the project name that you have worked with Creatio CRM?

CRM Software , Marketing Automation Software , Lead Management Software , Real Estate CRM Software , Sales Force Automation Software , Lead Generation Software

How long have you used Creatio CRM?

1 Years

How frequently you use Creatio CRM?

Daily

How do you find pricing of Creatio CRM?

mid-tier

What do you like the most about Creatio CRM?

We appreciate Creatio's dedication to keeping their product aligned with the latest technological advancements and their exceptional customer service. The platform's low-code capabilities provide speed and agility, making it easy to develop and deploy new processes. The custom dashboards are particularly valuable, allowing us to monitor and enhance our process efficiency with ease.

What do you like the least about Creatio CRM?

There aren’t any dislikes about Studio Creatio.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating