Xero Overview

New Zealand
Xero is rated as one of the top cloud accounting software solutions that meet next-generation business needs. The software is easy to handle, and anyone can operate it. For ease of use, the software is segmented into two categories- Xero for small businesses and Xero for accountants and bookkeepers. From fixed asset management, paying bills, bank connections, accounts payable, accounting practice management, expense management, till reporting, Xero has tools to cater to each of these needs. Xero is also popular for its church accounting software that assists Churches in becoming more organized in the accounting process. The vendor offers competitive prices and discounts when subscribed to more than one business edition. Robust security features and customer support are an added advantage of the Xero accounting tool.
  • Accounting
  • English

Xero Core Features

Accounting Features
  • Accounts Payable
  • Bank Reconciliation
  • Budgeting and Forecasting
  • Expense Tracking
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
Fixed Asset Management Features
  • Asset Accounting
  • Audit Trail
  • Depreciation Calculation
  • Maintenance Management
  • Purchase & Requisitions
  • Reporting & Analysis
Accounts Payable Features
  • Approval Management
  • Automation
  • Data Extraction
  • Expense Management
  • Invoicing
  • Payment Management
  • PO Reconciliation
  • Reporting & Analysis
  • Vendor Management
  • Tax Calculation
Church Accounting Features
  • Accounts Payable
  • Accounts Receivable
  • Asset Tracking
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Fund Accounting
  • General Ledger
  • Payroll Management
Accounting Practice Management Features
  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Project Management
  • Reporting & Analytics
  • Task Management
  • Time Tracking
  • Workflow Management

Xero Pricing

Pricing Type
Flat Rate
Preferred Currency
USD ($)
Free Version
Payment Frequency
Monthly Payment
Vendor pricing page
30 Days Trial
Plans & Packages
$12 Per Month

Xero Reviews

4.1 (42 Reviews)

Xero is the best accounting software that has met all of requirements till date

8 months ago

My company PeopleFindFast has been using Xero almost every day for the last couple of years. It allows me to take care of all accounting needs with great ease and convenience. This accounting software is that it has no built-in 'Debtor Chasing' function. Moreover, it doesn't support Exchange Trade Products (ETPs). So I need to follow unpaid bills manually, which is a time-consuming task for me.

Pros :
  • Pay off all essential bills
  • Claim expenses
  • Connect bank accounts
  • Accept payments from clients and customers
  • Track projects
  • Capture crucial business data in real-time
  • Store files online
  • Create reports in a jiffy
  • Send invoices to customers and clients
  • Take payments in multiple currencies and Prepare sales tax returns
  • Analyze the financial health of my company on different parameters, etc
  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
8 User Score
User Recommendation Score

Xero has a simple interface that allows users to handle and operate precisely

Kimberly Silva
8 months ago

We FindPeopleFirst use Xero accounting software to perform billing activities in our firm, and it has immense integration features with cloud storage connectivity options. The major drawback of this app is that there is limited customer service provided. Due to its simple working strategy, we have had no issues reporting to customer support yet. This drawback has not affected us much for the past three years. This accounting app has worked in the billing and invoice category for nearly three years. We use this app once a week to generate invoices and bills for customers. There are two subscription schemes Growing and Established. We have enrolled with the established plan because it enables us to work with multiple currencies.

  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
8 User Score
User Recommendation Score

Xero is a professional level accounting software. It is easy to use and has a user-friendly interface

CJ Xia
8 months ago

We Boster Biological Technology use Xero. It is cloud-based and useful for invoicing, statements of accounts, and expense management. It is easy to integrate, has a user-friendly interface, and its customer support is beneficial. Recently, the prices of Xero have been increased and no longer include built-in payroll within its plan. Sometimes it can be prolonged if your company is running online or if it makes a high volume of sales through PayPal.

  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
9 User Score
User Recommendation Score

Best accounting software for small business!

posted on 2/12/21

We at Box Advisory Services provide accounting services to small businesses to help them with any tax or accounting related problems.

I would like to recommend Xero. Xero is a new accounting software – the new alternative to QuickBooks – and it’s being used by more and more small businesses these days. It is standing out for all the right reasons, and investing in it would be an excellent decision.

If you're looking for cloud accounting; consider Xero as the best partner!

posted on 29/11/21

Kirkwood Wilson Accountants offers support for a variety of cloud accounting packages which include Xero, Sage and Quickbooks. Our favourite piece of software is most definitely Xero! We’re really proud to say that we are Xero gold partners and all of our staff are Xero champions. We’ve invested heavily into really getting under the skin of Xero, allowing us to give our clients the best experience possible. Xero is constantly making innovations in our sector, driving the industry forward and saving us time on our day-to-day workload.

Although we love Xero, sometimes the client might need a little more than it currently offers. It has a pretty comprehensive product offering, but it doesn’t deal fantastically well with some things such as stock. Instead, it’s open API means app developers can integrate their software with Xero, meaning our clients can move to Xero knowing their accountancy software does everything they need it to, with the help of the add-on marketplace.

Xero’s cloud-based features mean that it can be accessed from any location in the world as long as there’s an internet connection. I always remember a client telling me they were invoicing their customers from a sun lounger on the Costa del Sol. Not my idea of a holiday but handy in any case!

It's user-friendly, and staff can be given specific levels of access which mean they can invoice, but won’t be able to see payroll information or the company’s bank account. It’s a really useful tool, meaning the company director doesn’t need to be in charge of invoicing anymore. It gives them some of their time back and they can focus on taking their business forward! It’s completely changed the way our practise operates over the last five years, and has really helped free up our time so that we can help clients with the things that really matter.

Switched from QBO for credit card & time tracking integrations

Jenn Hess
posted on 18/11/21
I switched to Xero from QBO a few years ago, and it has been working well . Though my accountant is not as familiar with the platform, she has been able to access the necessary information and run pertinent reports as needed. Things I like about Xero: • Seems more lightweight than QBO so responds more quickly and feels less buggy • Ability to import time tracking invoices from Everhour to Xero as well as auto-generate recurring invoices without conflicting invoice numbers (that was an issue with QBO — it didn't like that I was generating invoices from two different sources) • Ability to integrate easily with Stripe and PayPal for digital payment methods (QBO offers credit card processing, but I think you have to use their service... or at least you did at the time) • Automated reconciliation and bank record matching works pretty well, and it handles the credit card processing fees & transfers much more smoothly than QBO ever did (QBO was always confused about processing fees and where the money was moving from, so it required a lot of manual processes) Areas of improvement: • The Xero reporting options are pretty basic with very limited customization options, so you basically have to export your data to a CSV and manipulate it there for anything more complex • The interface feels dated, and while it's still fairly intuitive, it's not as 'pretty' as it could be. There are some upgraded views that you can optionally enable, but then you lose some features, so I haven't adopted them fully yet • All contacts just get lumped into one giant list, which is great if you have clients who are also vendors (which I do); however, it also makes it difficult to view specific groups (without manual work to categorize them into 'client' & 'vendor' groups) • Because of the combined contact list including vendors & clients, when Xero integrates with Everhour, the full contact list is pulled into Everhour, and I have to manually archive any non-client contacts to keep my Everhour client list accurate (since presumably I won't be billing Amazon.com for hourly projects lol). While archiving them isn't required for Everhour functionality, I prefer to keep my records tidy. Overall, I'm pleased with the decision to switch to Xero, and I would recommend it to other small business owners depending on their specific needs.

Terrible customer service and lots of program issues

posted on 19/7/21
Xero was the worst business decision we ever made. Their customer service can't even be put into words. Be very careful before choosing Xero. There are a lot of product failings as well such as no Delivery Note/Dispatch Docket capability (they'll tell you about a "workaround" which there is BUT it means 10 clicks to get it done and that's after you set it up). We're in Ireland, it can't manage our VAT returns effectively, it can't do Return of Trading details at end of year, you can't lock out VAT periods so users can easily go back and screw up retruned VAT periods. You can't dupicate a product/service in order to easily create a new one, it's hard work to move a line item in a quote or invoice, there are so many glitches and annoyances with the system. Many of these seem small and you'd expect they'd fix/improve them but even with hundreds and thousands of requests from hundreds and thousands of customers, they just fall on deaf ears. With all their faults, easily the worst one is their customer service - basically they don't have any and they don't care about their customers. At all. They don't even have a way to contact them, no email, no phone number, just their Xero central database that you have to log on to, just to ask a question. If you're a micro business like a sole trader with no employees, maybe it will do fo you, but if you plan on getting any bigger, you WILL be moving away again and that's a difficult ordeal and bulk of work so I urge you to consider alternatives now.

Xero is living in 2021

posted on 15/7/21
Xero has made working in a virtual space due to covid and working with offshore accountants and bookkeepers a breeze. Would highly recommend to anyone wanting to increase productivity and its also user friendly.
Licensing & Deployment
  • Open Source
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Email
  • Phone
  • 24x7 Support
  • Webinar
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training
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