Zoho Assist Reviews & Pricing 2024

Access your computer or mobile device from anywhere, anytime using Zoho Assist, your one-stop solution for remote support, screen sharing and unattended access. Zoho Assist is a remote support software that allows businesses to support their customers and employees from anywhere. It offers a variety of features that make it easy to connect to remote devices, view and control them, and troubleshoot problems. One unique feature of Zoho Assist is its Chat feature. This feature allows users to chat with their customers or employees in real time while they are troubleshooting problems. This can be a great way to get feedback from the user and resolve issues more quickly.

Screenshot & Video

1/4

LICENSING & DEPLOYMENT

Proprietary
Cloud Hosted
Web-based
iPhone/iPad
Android
Windows
Mac
Linux

SUPPORT

Email
Chat
Phone
24x7 Support

Training

Webinar
Documentation

Knowledge Base

Help Guides
Blogs
Webinars
Case Studies
Whitepapers
On-Site Training

Zoho Assist Core Features

Remote Desktop

Audio/Video Calls
Audit & Compliance
File Sharing
Real Time Chat
Remote Access
Screen Sharing
Security
Session Recording

Remote Support

Audio/Video Calls
Customization
Data Sharing
Diagnostic tools
Real-Time Chat
Remote Access/Control
Remote Printing
Screen Sharing
Security
Session Recording

Remote Work

Audio/Video Calls
File Sharing
Live Chat
Meeting Management
Project Management
Remote Access
Reporting & Analytics
Security

MSP

Backup Management
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Script Library

Zoho Assist Pricing

Pricing Type

Flat Rate

Preferred Currency

USD ($)

Free Version

Payment Frequency

Monthly Payment
Annual Subscription

Pricing Description

Free Trial (15-days): Fully functional with all features of paid editions.

Paid Editions:

Remote Support

Standard - starts at $12/month/technician (or) $120/year/technician.
Professional - starts at $18/month/technician (or) $180/year/technician.
Enterprise - starts at $28/month/technician (or) $288/year/technician.

Unattended Access

Standard - starts at $12/month/25 computers (or) $120/Year/25 computers
Professional - starts at $18/month/25 computers (or) $180/Year/25 computers

Vendor pricing page

15 Days Trial

Plans & Packages

Standard

$12 Per Month

Zoho Assist Reviews

David Light, Chief Development Officer at Landbrokermls

Posted on May 02, 2023

Due to its high-quality efficiency, we can fix our customers\' issues remotely

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Review Summary

We Landbrokermls use Zoho Assist. It is the best desktop software for our company. Its features enhance our customers' satisfaction. We can access, organize, and control our remote devices through it. It's so convenient and quick to share our screens and transfer our files to our remote workers. With the help of Zoho Assist, we can access our computers anywhere in the world. Also, the on-demand remote sessions don't need any prior downloads. Zoho Assist enriches our experience of online meetings and webinars. Its web conference solution is seamless and reliable.

How frequently you use Zoho Assist?

Daily

Gerrid Smith, Director of E-commerce at Joy Organics

Posted on May 02, 2023

Zoho Assist is simple to set up and manage remote PCs

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Review Summary

Our organization Joy Organics uses Zoho Assist as its remote desktop software. Rapidly assist distant clients with web-based, as-needed remote support sessions. Automated remote access makes it simple to set up and manage remote PCs. Absolute safety and dependability.

How frequently you use Zoho Assist?

Daily