MSP Software

Explore the best MSP software that can improve efficiency in your services and boost your business.

Today, no business works alone. Managed service providers (MSPs) are roped in as day-to-day administrators to remotely maintain their services like, security, software deployment & maintenance, infrastructure, network administration, data backup, business process management, and so on. As the MSP services come with many technical challenges it becomes significant for them to use robust MSP software to provide the best and reliable services to their customers.

What is MSP Software?

Managed service provider (MSP) software is an application that helps MSPs track network interruptions, troubleshoot errors, deploy software and applications, and resolve security issues across multiple networks from any remote location. The managed service software solutions can also create invoices and send them in digital form to the clients. Moreover, it can generate reports that show real-time figures about the network & data security issues enabling you to make informed decisions for the future.

Managed IT service providers sign up for exclusive service level agreements with the clients. The MSP tools help them to manage and maintain different service levels and get a consolidated overview of multiple client systems from a single interface. Precisely, MSP software is a centralized hub that allows managed service providers to manage and monitor multiple client systems, automate invoice generation, schedule data backup processes, and handle disaster recovery procedures, and much more efficiently.

How to Find the Best MSP Software?

Finding the best MSP software can become a complex task without professional advice. The experts at Goodfirms are here to guide you through this process through the list of the best MSP software solutions after researching and analyzing several options available in the market. This list also includes authentic users’ reviews that can help you make the right decision. Just utilize the user-friendly filters here to shortlist the best managed services software options suiting to your budget, features requirement, and business preferences.

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List of The Best Managed Services Software

  • Zoho Assist

    Access your computer or mobile device from anywhere, anytime!
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    Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls. ... learn more about Zoho Assist

    Entry Level Price
    $6.40 per Month
    Free Trial
    15 days
    25%

    Category Focus

    MSP Software
  • Accelo

    Automating professional service operations.
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    Accelo is a cloud-based project management software for the modern-day, featuring the conveniences of automatic time-tracking, flexible invoicing, and easy one-click reporting. Our cloud-based software manages all your client work in one place, making your business more profitable and you less stressed, and Accelo is an award-winning CRM that helps you win clients, nurture profitable sales pipelin... learn more about Accelo

    "Great Process Management Software"
    Kimberley Maunder, SEO & CRO Specialist at Klyp
    Entry Level Price
    $79 per Month
    Free Trial
    14 days
    14%

    Category Focus

    MSP Software
  • Veeam

    Intelligent Data Management for the Hyper-Available Enterprise.
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    It delivers availability for all workloads virtual, physical, cloud (including VMware vSphere and Microsoft Hyper‑V) from a single management console. It combines the backup, restores and replication capabilities of Veeam Backup & Replication with the advanced monitoring, reporting and capacity planning functionality of Veeam ONE. ... learn more about Veeam

    ""
    Paul Li
    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    MSP Software
  • Unitrends

    Free Backup and Recovery Software For The Virtualization Community
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    Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that all... learn more about Unitrends

    "Good product, bad sales experience"
    Jay Moore
    Entry Level Price
    Free version
    Free Trial
    Available
    33%

    Category Focus

    MSP Software
  • ManageEngine ServiceDesk Plus

    Built to supercharge your IT help desk software.
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    ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issue to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike. ... learn more about ManageEngine ServiceDesk Plus

    "ManageEngine to the Rescue"
    Tom Parker, Support Desk Analyst III at B Riley Financial
    Entry Level Price
    $10.00 per Month
    Free Trial
    30 days
    20%

    Category Focus

    MSP Software
  • Atera

    Ultimate All-In-One RMM Suite for MSPs & IT Pros
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    Atera is a cloud based all-in-one remote monitoring & management (RMM) software suite for IT service providers. Atera includes everything you need to grow your IT business in one, integrated solution. Ateras fixed monthly pricing model helps IT businesses of all sizes grow with no extra costs. All plans include unlimited devices monitoring, Its that simple. Get your free 30-day trial today. No cre... learn more about Atera

    "Multiple activities done under one platform"
    Daniel Tobon, President at Tsquared, LLC
    Entry Level Price
    $79 per Month
    Free Trial
    30 days
    11%

    Category Focus

    MSP Software
  • Altaro VM Backup

    Rely on a high performance Virtual Backup and Replication solution.
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    Altaro VM Backup for MSPs is a monthly subscription program, built specifically for MSPs. It allows you to provide your customers with reliable virtual backups, recovery, and replication. Pay per VM per month, with the flexibility to set your own pricing model for your customers. You will get full access to all features across all customers, including Replication, CDP, Instant Boot, Deduplication,... learn more about Altaro VM Backup

    "Must have software!"
    Robin Bailey, Co-founder & CTO at Block-Machine
    Entry Level Price
    $59.80 per Year
    Free Trial
    30 days
    33%

    Category Focus

    MSP Software
  • Logicmonitor

    Get ready to monitor everything!
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    LogicMonitor® is an automated, SaaS-based IT performance monitoring platform that provides the end-to-end visibility and actionable data needed to manage complex and agile IT environments. Our company is headquartered in Santa Barbara, California, with offices in Austin, Texas, London, China, and Singapore. ... learn more about Logicmonitor

    Entry Level Price
    $15.00 per Month
    Free Trial
    14 days
    33%

    Category Focus

    MSP Software
  • SysAid

    IT Service Automation - Get IT Done
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    SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. It makes every aspect of ITSM so breezy and automatic, freeing up IT from the grind and instead, allowing them do the things your business really needs to keep going s... learn more about SysAid

    Entry Level Price
    Contact Vendor
    Free Trial
    30 days
    16%

    Category Focus

    MSP Software
  • NovaBACKUP

    Let us handle your backup.
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    NovaBACKUP is a backup software designed for IT persons and small businesses that do not have time to deal with the hassles of doing backups yet need to protect their most valuable data.  ... learn more about NovaBACKUP

    Entry Level Price
    $199.95 per Year
    Free Trial
    15 days
    33%

    Category Focus

    MSP Software
  • ManageEngine Desktop Central

    Integrated Desktop & MDM Software.
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    Desktop Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage,... learn more about ManageEngine Desktop Central

    Entry Level Price
    Contact Vendor
    Free Trial
    30 days
    33%

    Category Focus

    MSP Software
  • WHMCS

    Web Hosting Automation Made Easy
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    WHMCS is the world's leading online billing and automation platform for web hosts and domain registrars.Our integrated platform enables web hosting providers to automate their operations, reduce costs and improve customer support as well as providing customers with self service access to manage their billing and services. ... learn more about WHMCS

    Entry Level Price
    $18.95 per Month
    Free Trial
    N/A
    50%

    Category Focus

    MSP Software
  • SutiCRM

    Best Cloud CRM Software for SMBs
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    SutiCRM helps organizations manage customer data and interactions, automates marketing, sales, and customer service activities. The CRM software provides a complete view of what customers want and easily integrates with your existing applications to combine all business data. It also improves supplier and partner relationships. SutiCRM offers you marketing, salesforce, and customer support automa... learn more about SutiCRM

    Entry Level Price
    $10 per Month
    Free Trial
    30 days
    11%

    Category Focus

    MSP Software
  • Kaseya VSA

    Know your network is truly up-to-date and secure from vulnerabilities.
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    Kaseya VSA was built to solve the problems that mean the most to you – delivering better service and improving your team’s efficiency. Explore VSA and we’re sure you’ll find the remote monitoring and management solutions you are looking for. Deploy policy-based automation with proactive remediation to increase productivity. Automate deployment of software, manage patches, and proactively r... learn more about Kaseya VSA

    Entry Level Price
    Contact Vendor
    Free Trial
    14 days
    20%

    Category Focus

    MSP Software
  • Automox

    Automated Cyber Hygiene.
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    Automox is a cloud-native patch management platform - modern cyber hygiene to raise the world's security confidence. Ensure your entire infrastructure is patched, has the right software, and is configured correctly regardless of OS, software, or geographic location.... learn more about Automox

    Entry Level Price
    $3 per Month
    Free Trial
    15 days
    50%

    Category Focus

    MSP Software
  • Pulseway RMM

    Robust IT system monitoring and management platform.
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    Pulseway is the easiest way to remotely monitor and control IT systems from any device enabling busy IT admins to fix issues on-the-go and be more productive.... learn more about Pulseway RMM

    Entry Level Price
    $27 per Month
    Free Trial
    14 days
    20%

    Category Focus

    MSP Software
  • Vembu BDR Suite

    No more backup complexities
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    Vembu BDR Suite is a portfolio of software products that cater to the backup and disaster recovery needs of organizations. It helps in protecting their data hosted in both physical or virtual environment. The products under the Suite address the data protection needs of organizations of any size – from a simple IT setup of the small and medium businesses to the highly sophisticated data centers.... learn more about Vembu BDR Suite

    Entry Level Price
    Free version
    Free Trial
    Available
    33%

    Category Focus

    MSP Software
  • Itarian

    Centralized IT management platform you will ever need.
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    ITarian Patch Management is the smartest way to gain control over all managed devices to get installed with latest patches. Use it to make up-to-date your Windows OS based devices with the latest patches plus more than 400 third party applications.... learn more about Itarian

    Entry Level Price
    Free version
    Free Trial
    Available
    16%

    Category Focus

    MSP Software
  • Action1 Cloud Remote Monitoring and Management

    Cloud IT management solution for MSP & Enterprise
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    Action1 is a cloud-based RMM solution for enterprise IT professionals and MSPs alike. Start free trial: https://www.action1.com/signup.html Action1's Remote Monitoring and Management platform encompass core tools for remote IT management: Patch Management Software Deployment & Distribution Remote Desktop & Access IT Asset Management System Management Network Monitoring Endpoint Secur... learn more about Action1 Cloud Remote Monitoring and Management

    Entry Level Price
    $1 per Month
    Free Trial
    14 days
    25%

    Category Focus

    MSP Software
  • Domotz

    Remote Network Monitoring & Management for an IoT World
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    Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Our award-winning platform has integrated features such as remote device access, SNMP monitoring, network diagnostics, remote power management, device alerts, team collaboration, network mapping, and multiple VL... learn more about Domotz

    Entry Level Price
    Contact Vendor
    Free Trial
    21 days
    33%

    Category Focus

    MSP Software
  • NinjaRMM

    The Easiest-to-Use Unified IT Operations Solution
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    NinjaOne (formerly NinjaRMM) is the leading unified IT operations solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch managemen... learn more about NinjaRMM

    Entry Level Price
    Contact Vendor
    Free Trial
    7 days
    25%

    Category Focus

    MSP Software
  • Syncro

    Say goodbye to multiple apps and complicated software.
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    With real-time Monitoring and customizable Notifications, you can choose what issues are surfaced so you can quickly focus on identifying and fixing critical situations.Identify, diagnose, and fix issues – fast. Between comprehensive Monitoring, real-time Alerts, and an extensive set of Maintenance tasks, you’ll fix issues before they even become your client’s problems. ... learn more about Syncro

    Entry Level Price
    $129 per Month
    Free Trial
    30 days
    50%

    Category Focus

    MSP Software
  • Opmantek

    RMM Software | Monitor IT Infrastructure
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    Opmantek develops enterprise-class, multi-award winning software that helps IT teams audit IT environments, detect faults, review current and historical network performance, and predict where future failures are likely to occur. The software is used by over 130,000 organizations worldwide to manage some of the world’s most complex IT environments including some of the largest Telecommunications ... learn more about Opmantek

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    MSP Software
  • Opsview

    Network Device Monitoring
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    Opsview provides unified insight into dynamic IT operations on-premise, in the cloud or hybrid. Opsview is a modern, scalable monitoring platform that enables digital transformation.Opsview is trusted by hundreds of businesses, government organizations and service providers globally. Customers include Sky, Cisco, IBM, Comcast, Telefónica, PayPal, British Telecom, Norfolk Southern, CIT, Fujitsu, H... learn more about Opsview

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    33%

    Category Focus

    MSP Software
  • CloudMonix

    Take your cloud to the next level
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    Paraleap Technologies is a Chicago-based software company, focused on providing tools and services for cloud computing technologies.Paraleap offers two software-as-a-service products for IT professionals looking to monitor and manage their cloud infrastructures.CloudMonix, developed in 2015, is now Paraleap's flagship product, designed to provide deep insight, instant notifications and automatic p... learn more about CloudMonix

    Entry Level Price
    Free version
    Free Trial
    Available
    33%

    Category Focus

    MSP Software
  • WebTitan

    A vital web security and protection layer for business
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    WebTitan is an advanced web filtering solution providing both protection from HTTP and HTTPS security threats as well as advanced DNS filtering control to businesses, MSPs and schools globally. Advanced threat protection from malware, malicious sites, phishing sites, C2 callbacks, ransomware, botnets, spyware and viruses... learn more about WebTitan

    Entry Level Price
    $143.75 per Month
    Free Trial
    30 days
    50%

    Category Focus

    MSP Software
  • Trend Micro

    The world's leading security services platform for cloud builders
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    This connected security suite eliminates security gaps across any user activity and any endpoint, anddelivers the best protection across multiple security layers while constantly evolving to find new threats. Minimize impact by keeping users running smoothly and reducing management time with centralized visibility across endpoints, email, web, and SaaS services. Plus you have the flexibility to de... learn more about Trend Micro

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    MSP Software
  • ManageEngine OpManager

    The trusted network monitoring software.
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    ManageEngine OpManager is an integrated network management solution that facilitates efficient and hassle-free network management. It empowers network/IT admins to simultaneously perform multiple operations such as Network performance monitoring, VM management, and more. The entire network infrastructure of an organization can be viewed from a highly custom dashboard on OpManager. Automated workfl... learn more about ManageEngine OpManager

    Entry Level Price
    $245 per One-time
    Free Trial
    30 days
    16%

    Category Focus

    MSP Software
  • OptiTune

    Manage Your Organization's Computers
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    Chances are your organization has an assortment of desktops, laptops, and servers. As an organization grows, and these machines multiply, managing them all can become a major issue. OptiTune offers one of the best solutions to date. It has been precisely designed to maximize efficiency and simplicity of IT management in any size operation. It allows you to take control of all computers within your... learn more about OptiTune

    Entry Level Price
    $3 per Month
    Free Trial
    30 days
    25%

    Category Focus

    MSP Software
  • Deepser

    Service Desk Software to improve your business
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    Deepser is a complete solution to manage your support requests, your daily activities and your organisational processes. Deepser is a software house that develops, produces and sell innovative products and services with high technological value. Its main product is Deepser, an IT service management software. Deepser is an innovative and intuitive ITSM solution, with an interactive web interface. ... learn more about Deepser

    Entry Level Price
    Contact Vendor
    Free Trial
    7 days
    25%

    Category Focus

    MSP Software
  • Barracuda Managed Workplace

    Deliver high-quality remote security and support services
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    The Managed Workplace Central Dashboard offers powerful features where MSPs can, through a single view, see the status of their managed sites, view and manage critical alerts, filter on their sites and devices, and more. To provide higher efficiency to our partners, we introduced a new Central Dashboard view, which partners can currently try out as a BETA version. Partners can activate the BETA Ce... learn more about Barracuda Managed Workplace

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • mspStack

    Service Delivery for MSPs
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    mspEngine provides a white-label portal for MSPs and gives access to branded sales, marketing tools and content. With its service automation layer all managed services can be delivered directly to the customer. mspEngine will be hosted in your data center an can be accessed through the cloud. ... learn more about mspStack

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • FlashStart

    FlashStart is a simple web filter ideal to integrate as part of an MSP, ISP or WISP service.
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    The FlashStart Cloud is a web filter that runs on geographically diverse server farms using Anycast network technology, to provide a high service availability and low latency. FlashStart is a simple web filter ideal to integrate as part of an MSP, ISP or WISP service; FlashStart supports many integration possibilities such as APIs, BGP network integration, on-premise/near premise deployment models... learn more about FlashStart

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    MSP Software
  • BKP365

    Backup, Restore and Relax!
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    bkp365 protects your business data and applications. bkp365 offers an integrated approach to data protection, ensuring that your critical data and applications are safe. All the major hypervisors / virtual infrastructure supported. Email Archival, Compliance & Legal hold or PST backup. Backup all or specific files from a folder or drive. OS supported. ... learn more about BKP365

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    MSP Software
  • Crossfire

    Crossfire adaptability and scalability will allow you to maintain focus on your core competencies.
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    Crossfire adaptability and scalability will allow you to maintain focus on your core competencies, while we modernise your supply chain through consolidating systems and streamlining processes. Our fully managed service makes supply chain integration quicker, cheaper, and easier for the companies we work with. We look after everything from the setup and configuration of new APIs or EDI to the ongo... learn more about Crossfire

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • Fiabee

    Cloud mobile collabration platform for Telecom Operators, Service provider, ISV & Enterprises.
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    Fiabee is available as a Software-as-a-Service (SaaS) leveraging Amazon web services (AWS) cloud computing capabilities or in your own private cloud. Launch Fiabee’s co-branded or white labeled solution with your own brand to engage with and retain your customers. Offer our top quality service as your own.... learn more about Fiabee

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • Auvik

    Network management is everything.
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    Auvik is cloud-based network management for today’s changing workforce. Always know exactly what’s where, even as your users move. Mitigate network risk with no manual effort. Quickly solve network bottlenecks & spot potential security vulnerabilities. ... learn more about Auvik

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • Service Tree

    Improves Ticketing System and Management Processes.
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    Service Tree CONNECT Makes Ticketing Simple, supported by our Question Tree preloaded Knowledge Base and Live Data Dashboard. All of which combine to deliver previously unattainable efficiencies and profitability to your business. ... learn more about Service Tree

    Entry Level Price
    $289 per Month
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • Computicate PSA

    Manage your MSP effortlessly.
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    Computicate integrates with the most popular RMM tools, online backup and accounting software, either direct or indirect (Zapier). New integrations are being developed continuously. Computicate PSA is designed to streamline your entire IT service business. An innovative answer to today’s MSP challenges when working with PSA tools. Computicate is simple to use, innovative, and above all transpare... learn more about Computicate PSA

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • Addigy

    A Platform Managed Service Providers (MSPs) Love When Managing Apple Devices.
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    Addigy provides you with a straightforward way of managing Apple devices in multiple environments. On one platform, provide IT support to your customers who choose Apple devices and expect the privacy and security you can deliver. ... learn more about Addigy

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • The Guard

    Double Your MRR and Triple Your Profits with HIPAA Compliance.
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    The Guard, by Compliancy Group, is a cloud-based HIPAA compliance software that helps compliance officers with security risk assessment and incident management. The platform is designed to assist small to midsize firms in the health care industry with certification, auditing, and employee training. ... learn more about The Guard

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • RG system

    The centralized Business Continuity platform in SaaS mode.
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    RG System, the Centralized SaaS ITSM Platform. Meet the only solution that unifies on one unique platform RMM, Data Backup & Restore and Endpoint Security complementary services! ... learn more about RG system

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • HaloPSA

    All-in-One PSA Software for MSP's
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    HaloPSA is a single, all-inclusive solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business With an integrated PSA platform you will experience features such as time-tracking and billing, advanc... learn more about HaloPSA

    Entry Level Price
    Contact Vendor
    Free Trial
    30 days
    100%

    Category Focus

    MSP Software
  • Propel Your MSP

    Powerful MSP IT Roadmap App for vCIOs.
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    Propel Your MSP is a SaaS managed service provider (MSP) software that helps businesses manage strategic planning processes across IT assets and projects. The auditing module enables staff members to build custom questionnaires and generate reports to analyze and gain insights into current IT infrastructure standards. ... learn more about Propel Your MSP

    Entry Level Price
    $79 per Month
    Free Trial
    14 days
    100%

    Category Focus

    MSP Software
  • ConnectWise Automate

    Intelligent, automated remote monitoring and management software.
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    Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate. Gain better visibility, remove delivery roadblocks, and increase service without increasing costs through a solution that helps you master discovery, management, patching, monitoring, and automation. Eliminate blind spots in your supported en... learn more about ConnectWise Automate

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    20%

    Category Focus

    MSP Software
  • SolarWinds MSP Manager

    Make Running an IT Service Business Look Effortless.
    Visit website

    SolarWinds MSP Manager breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager integrates with RMM to help provide everything small- and mid-sized MSPs need. It enables you to deliver prompt and proactive service, allocate resources effectively, and efficiently bill customers—with reliable, defensible invoices for ... learn more about SolarWinds MSP Manager

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • StoneFusion MSP

    Built for Managed IT Services Providers & Large Corporations.
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    StoneFusion MSP is built for Managed IT services providers and large coprorations enabling them to effortlessly provision efficient, secure and multi-tenant file-level, block-level and / or object-level storage volumes using VMware, Hyper-V, KVM and Citrix (formerly XenServer) virtual environments. The storage provisioning software enables users to facilitate the requirements of thousands of clien... learn more about StoneFusion MSP

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    MSP Software
  • Dark Web ID

    LEADING DARK WEB MONITORING PLATFORM IN THE CHANNEL.
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    Dark Web ID ™ helps MSPs protect their clients from a cybersecurity breach due to compromised employee credentials by monitoring the dark web in real time, and automatically alerting when it’s time to change passwords because their credentials are up for sale on the Dark Web. More Managed Service Providers globally rely on Dark Web ID than any other monitoring software to provide actionable cy... learn more about Dark Web ID

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    MSP Software
  • MachPanel

    Multi-Cloud Service Orchestration & Delivery Platform
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    MachPanel is a Multi-Cloud Service Orchestration & Delivery Platform. It helps Telco’s, Hosters & Enterprises to aggregate, Provision, Automate, Bill & support Microsoft Cloud & On-premises enterprise applications through a powerful fully responsive & easy to use web interface. It offers an amazing opportunity to automate & Scale Microsoft Cloud Business by making it easier for CSP Direct & Indi... learn more about MachPanel

    Entry Level Price
    Contact Vendor
    Free Trial
    7 days
    100%

    Category Focus

    MSP Software
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Frequently Asked Questions

  • Which Are the Different Categories in MSP Software?

    MSP software generally falls under four main categories as given below -

    PSA (Professional Services Automation - This type of MSP software allows you to manage your customers and contracts signed with them. It includes a help desk interface, knowledge base, and ticketing system. It also facilitates task tracking, preparing timesheets, and reporting & auditing functions.

    Remote Access - This type of MSP software allows you to access your clients’ computers from any remote location. It helps in performing software maintenance, and technical issues proactively on your clients’ devices using your own devices.

    RMM (Remote Monitoring and Management) - This type of MSP software allows remote monitoring and managing multiple systems across networks. The MSP technicians can access and handle software inventories deployed on different systems from remote locations using RMM. It also assists in patch management functions, new device onboarding procedures, system cleanliness, and maintenance.

    Administration MSP - Administration MSP software is used to prepare and maintain service level agreements with the clients. It automates the process of calculating the time spent by the MSP experts on each clients' networking tasks, and based on that, it prepares and shares invoices with the clients. Moreover, it also helps manage passwords and many more administrative tasks that require running MSP business workflow flawlessly.

  • How Much Time Does the Deployment of MSP Software Require?

    The deployment of managed services provider software depends on your business size, client base, and your workflow complexity. It would also vary based on the type of software you have chosen. If you have selected on-premise software, then it may take longer than cloud-based software.

    In the case of cloud-based managed service software like Accelo, you can start using it immediately after paying for its subscription plan of your choice. In the case of on-premise software, you also need to consider the software development time if you have hired a company for that job. While the deployment process also relies on the complexity of the software, data processing, and training required.

  • How Much Can MSP Software Cost?

    The cost of managed services provider software depends on the features and integrations you require. For example, the price of Atera starts from $79/month to $149/month billed annually. Based on your requirements and budget, you can select the pricing plan of the MSP software. MSP tools like ManageEngine ServiceDesk Plus can provide you with customized quotes depending on your business needs. This managed service software also offers a 30 days free trial period to use and determine which features are useful to you and discuss the price with the vendor accordingly.

    If your budget is low, you can go for free and open source MSP software as it is free to download and deploy within your system. But, you may need technical capabilities and specific system configuration to make it work as per your business workflow. Besides being affordable, the open source MSP software is highly customizable and thus proves to be the best option for the businesses with exclusive requirements.

  • Are There Any Hidden Costs Associated With MSP Software?

    Most of the MSP software vendors follow a transparent approach towards pricing. Still, you need to ask the vendor if they charge separately for deployment & training, customization, maintenance, and updates. Also, you need to check whether the deployment of the MSP software you have selected requires some specific hardware requirements or recruiting technical staff to get an exact cost figure before purchasing.

  • Which Are the Most Popular MSP Software?

    Some of the most popular MSP software include Atera, Zoho Assist, Pulseway RMM, and ConnectWise Automate. You can go through the complete list of the best MSP software curated by the Goodfirms team for easy and better selection.


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