Unitrends

Free Backup and Recovery Software For The Virtualization Community
3.0 (2 Reviews) Write a Review
Overview
Unitrends
Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
Media
Unitrends
Unitrends
Unitrends
Core Features
Backup Features
  • Backup Log
  • Cloud Backup
  • Continuous Backup
  • Data Compression
  • Remote Backup
  • Restoration
Server Backup Features
  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • System Recovery
  • VM Backup
MSP Features
  • Backup Management
  • CRM
  • Dashboard
  • Help Desk
  • Remote Access
  • History Tracking
Pricing
Pricing Type
Free
Payment Frequency
Free
Customer Reviews
3.0 (2 Reviews)

Good product, bad sales experience

Jay Moore
posted on 17/8/20

I have a mixed env (linux and windows server), had a few issues on linux side with memory and CPU usage. Also some older linux systems had some issues running their client. Had to use an older version of their client that did not support the incremental forever model. I also work for a non-profit and their initial pricing was discounted quite a bit. Going forward however it became way to expensive to upgrade to keep up with our growing capacity. Did not seem like their sales dept (through a reseller, not unitrends directly) was very concerned about losing us as a customer.

It works, but getting to support can be difficult and expensive

Ken Lulue
posted on 14/7/20

I took over a position that was only 1 year into a 3 year contract. The device had lost power and it corrupted the backups, so that it had to start over. Over the next two years, I was able to restore a couple of servers and when it worked, it was great and painless. When I had an issue, it was a nightmare to get to talk to support. I actually had to reach out to their contact on social media to get them to call me back one day after spending almost 2 hours trying to call and chat. At the end of my contract to upgrade my devices to support our servers, the price was ridiculous even with a trade in amount.

Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Webinars
  • Whitepapers
  • On-Site Training
Claim Profile

This software profile has not been claimed by anyone till now. If you belong to this software and have the authority to own this GoodFirms profile, then please claim it now.

Claim Now