Accelo

Automating professional service operations.

4.8 4 Reviews
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Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update. Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders to run the business and professionals to focus on the most important work. By harnessing powerful automation, managers are enabled to deliver projects on-time and within budget with ease. Accelo's up-to-date and secure analytics gives leaders the confidence to make smart decisions, ensuring the growth and prosperity of the business.
Accelo
2011
United States
14 Industries
1 Language
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Screenshot & Video

1/6

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
  • Documentation

Accelo Core Features

CRM

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation

Project Management

  • Alerts/Notifications
  • Collaboration
  • Document Management
  • Dashboard
  • Expense Tracking
  • Project Tracking
  • Project Planning
  • Reporting and Forecasting
  • Resource Management
  • Task Management
  • Timesheets
  • Workflow Management

Business Process Management

  • Access Controls/Permissions
  • Alerts/Notifications
  • Collaboration
  • Process Automation
  • Process Modelling
  • Process Monitoring
  • Reporting & Analysis
  • Workflow Management

IT Management

  • Asset Management
  • Audit Log
  • License Management
  • Maintenance Scheduling
  • Remote Access/Control
  • Workflow Automator

Resource Management

  • Alerts/Notifications
  • Capacity Planning
  • Collaboration Tools
  • Drag & Drop
  • Forecasting
  • Project Planning
  • Reports
  • Resource Scheduling
  • Search/Filter
  • Skills Tracking
  • Task Management
  • Time Tracking

MSP

  • Backup Management
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Project Management
  • Remote Access
  • Scheduling

Business Management

  • Accounting
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Document Management
  • Financial Management
  • Marketing Management
  • Project Management
  • Resource Management
  • Scheduling
  • Time Tracking
  • Vendor Management

Portal

  • Access Control
  • Collaboration
  • Document Management
  • File Sharing
  • Reports & Analytics
  • Task Manager

Accelo Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription

Plans & Packages

Plus
$24 Per Month
Premium
$39 Per Month
Features
  • This plan includes all the features from Plus plan

Accelo Reviews

4.8 4 Reviews
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Accelo is an all-in-one software that is used by professional service businesses to manage their client work.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Switched from

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Review Summary

Finally found what I have been looking for a long time. I love the software that it’s pretty straightforward. You can import your customers from your contacts and it is the best thing!! It is designed very beautifully and is simple to understand and easy to use.

Which features have you used in Accelo?

CRM Software , Business Management Software

How long have you used Accelo?

11 Months

How frequently you use Accelo?

Daily

What do you like the most about Accelo?

Wonderful software for customer relationship management.

Easy, simple and great.

Customer support is very nice.

What do you like the least about Accelo?

It would be great if I could customize what I want to export.

Kimberley Maunder

Great Process Management Software

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

At Klyp, we are a full-service Digital Marketing agency that specializes in Website design and development and also Marketing. We have been using Accelo since our marketing team has grown exponentially and we are moving to a month-by-month workload rather than project-based. The shift for monthly retainer work has pushed us towards Accelo which is something that global agencies in our field are moving towards. We're excited to use Accelo as it also integrates with all of our third-party programs and it should make time tracking and long-term project work easier to manage.

Alex Chandler

Very fast streamlined time entry

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  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

The google SSO integration is great for Email and Chrome as well.
Randy Mitchelson, APR

Best tool to setup and manage retainers for clients

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

Pros: Accelo does a good job helping our marketing agency(iPartnerMedia) setup and manage retainers for clients and manage the budget of time they have available. In addition, Accelo allows us to manage website design and development projects down to the minute and helps us ensure projects are on time and on budget. If needed, we can produce an audit trail of work performed for a client in a moment's notice. Our website management team also uses Accelo to manage the hundreds of tickets that are received from clients needing changes to their websites.

Cons: Although Accelo includes a CRM component, this is perhaps the weakest part of their platform at this time.

Overall Experience: We receive regular updates from the Accelo team about their ongoing development to enhance their platform. It is encouraging to see their commitment to investing in their product.

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