Jira

The No1 software development tool used by agile teams.

4.3 61 Reviews
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Jira Software is built for every member of your software team to plan, track, and release great software. Improve your workflow with world-class integrations so that your team can do its best work. Gain peace of mind with enterprise-grade solutions tailor-made to secure and scale Jira Software across your entire organization.
Atlassian
2002
Australia
5 Industries
1 Language

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1/3

LICENSING & DEPLOYMENT

SUPPORT

  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • Whitepapers
  • On-Site Training

Jira Core Features

App Development

  • Code Refactoring
  • Deployment Management
  • Mobile App Development
  • Reporting & Analysis
  • Software Development
  • Source Control

Project Management

  • Alerts/Notifications
  • Document Management
  • Dashboard
  • Idea Management
  • Portfolio Management
  • Project Tracking
  • Project Planning
  • Reporting and Forecasting
  • Task Management
  • Timesheets
  • Workflow Management

Business Management

  • Budgeting & Forecasting
  • Customer Management
  • Document Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Resource Management
  • Time Tracking
  • Workforce Management

Scrum

  • Prioritization
  • Progress Tracking
  • Roadmapping
  • Task management

Resource Management

  • Alerts/Notifications
  • Collaboration Tools
  • Drag & Drop
  • Forecasting
  • Project Planning
  • Reports
  • Search/Filter
  • Task Management
  • Time Tracking

Product Management

  • Idea Management
  • Milestone Tracking
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Surveys & Feedback
  • Workflow Management

Incident Management

  • Alerts/Notifications
  • Audit Trail
  • Safety Management
  • Task Management

Team Management

  • Assignment Management
  • Commenting/Notes
  • Goal Setting/Tracking
  • Progress Tracking
  • Project Planning
  • Resource Management
  • Scheduling
  • Task Management
  • Third Party Integration
  • Time Tracking

Bug Tracking

  • Bug Reports
  • Customization
  • Issue Tracking
  • Task Management
  • Track & Resolve
  • Workflow Management

Task Management

  • Collaboration Tool
  • Document Management
  • Progress Tracking
  • Project Budgeting
  • Project Planning
  • Project Scheduling
  • Reporting
  • Resource Management
  • Task Management
  • Team Collaboration
  • Time Tracking

Project Planning

  • Budget Management
  • Progress Tracking
  • Reports
  • Resource Management
  • Task Management
  • Template Management
  • Time Tracking

Project Tracking

  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Milestone Tracking
  • Percent-Complete Tracking
  • Prioritization
  • Status Tracking
  • Time & Expense Tracking

Jira Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

Jira Reviews

4.3 61 Reviews
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Daniel Chabert

The platform allows us to tailor the software to our specific needs.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Our company PurpeFire utilizes Jira for bug tracking and project management. We have been using this software for approximately five years, and it has become an essential tool in our daily operations. The frequency of usage depends on the project's current phase. During development, we rely on Jira daily to manage and prioritize tasks, while during less intensive periods, we might use it weekly or monthly as needed.

How long have you used Jira ?

2 Years

How frequently you use Jira ?

Daily

What do you like the most about Jira ?

Jira's flexibility to adapt to various workflows and configurations allows us to tailor the software to our specific needs. We have found that Jira easily integrates with other tools, such as GitHub and Slack, enhancing the overall project management experience. Jira offers comprehensive reporting and analytics options, enabling our teams to keep track of key performance indicators and identifying areas for improvement.

What do you like the least about Jira ?

Jira's high customizability may make it initially confusing for new users, and it might take some time to become familiar with the interface. For smaller teams or businesses with limited budgets, Jira can be on the higher end of the price spectrum, especially when accounting for add-ons and premium features.

Jira allows my team to communicate our plans and broadcast

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
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Review Summary

We Biking Know How use Jira. I use Jira to build practical project prototypes. Jira has fantastic features that allow my team to communicate my plans and broadcast and share project roadmaps with my team's everyday tasks. I love working in the agile format. Jira allows me to make a single cohesive view of all user stories. Jira will enable me to generate critical reports for all the sprint tasks. Jira very seamlessly blends with almost all major third-party software. I use Slack for team communication, and I can use Jira with Slack very easily.

How frequently you use Jira ?

Daily

Pavel Tantsiura

JIRA is an all-in-one project management tool that you need to get your project done in time and with visibility.

Rating Breakdown

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  • Features
  • Customer Support
  • Overall Rating

Review Summary

As a software development company, we The App Solutions have been using JIRA since 2019 daily. It's a primary project management software and knowledge base management for all our project tasks and internal team management. JIRA is suitable for all departments, be it developers, project managers, or marketers, thus providing a single view of a company's progress. As a team leader, project reports keep me updated on our projects' progress and overall status. Roadmaps functionality helps me keep stakeholders updated on the project and shows each team member's contribution to the client. JIRA helps teams with time tracking and provides the burndown chart feature to predict the likelihood of completing their work in the given period.

How frequently you use Jira ?

Daily

Sam Shepler

Jira is a perfect tool and has been a great asset to our Company.

Rating Breakdown

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  • Customer Support
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Review Summary

We TestimonialHero use JIRA for project management. It's a great tool that helps us to keep track of our progress and assign tasks to team members. JIRA is very user-friendly and customizable. It can be expensive, and there is a learning curve to using it effectively. We started using JIRA about 2 years ago. We use JIRA every day to track our progress and assign tasks to team members.

How frequently you use Jira ?

Daily

Jira is highly customizable in a way that every manager can adapt it to their needs

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

We Fulcrum Rocks have been using Jira for the last three years. During this time, Jira helped us manage the projects, assess their status & progress, track how it's going, and keep all the teammates involved. Jira is built for agile and scrum management, making it an excellent choice for software development. It allows project managers to see the whole picture of the project, understand what tasks are in work, who is responsible, and what is done/not done yet. Every team member can update the status of their task on a dashboard so that PM can see the real state of affairs. Another point is its integration with other tools. Jira is integrated with numerous services and apps like, for example, time tracking services which we use at Fulcrum. It also has great reporting with lots of crucial metrics analyzed. For instance, a velocity report analyzes the speed with which the team performs the tasks during the sprints and how successfully they do it.

How frequently you use Jira ?

Daily

Jira is the best and powerful cloud-based software that keeps track of projects

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
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Review Summary

We UKBadCreditLoans use a project management software called Jira from Atlassian. The tool is affordable and perfect for small to medium-sized businesses. The interface is very user-friendly and with the help of plugins, you can customize the software to fit your company's needs. It is simple to use, easy to learn, a great value, and probably the best project management tool available. We have been using Jira Project Management software since we started the company. We needed a way to keep track of our projects and tasks, as well as keep all our team members in the loop with what was happening in the office. We noticed other companies were using Jira, so it seemed like a logical option. In the past three years, we've upgraded to the latest version, and we have to say, we've never been happier! The new features are very exciting, and we can't wait to see what's next for the company.

How frequently you use Jira ?

Daily

Jira very seamlessly blends with almost all major third-party software.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

I am a marketing professional and an established entrepreneur. I operate a successful Niche website called Biking KnowHow. In order to manage and execute my work projects successfully, I use the Jira project management tool and I would like to share some pros that make me love this tool even more.

How long have you used Jira ?

137 Days

How frequently you use Jira ?

Daily

What do you like the most about Jira ?

I use Jira to build effective project prototypes. Jira has some amazing features that allow me and my team to communicate my plans, and broadcast and share project roadmaps with my team’s everyday tasks.

I love working in the agile format. Jira allows me to make a single cohesive view of all user stories. Jira allows me to generate key reports for all the sprint tasks.

I use Slack for team communication, and I can use Jira with Slack very easily.

I\'d highly recommend it because of its efficient project management features.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

We at Integra Sources mostly use Jira. As a hardware and software development company, we’re interested in using the most effective project planning software that can be used for various projects within our company. It can be a bit difficult to set up, but it integrates well with other tools and helps connect all the members of the team

How long have you used Jira ?

300 Days

How frequently you use Jira ?

Daily

Jira is a solid and reliable tool that I\'d recommend to every business.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

JIRA is the Project Planning Software we use at our company. I'm glad that JIRA includes Kanban since I'm a huge fan of that project management method. Also, my team values excellent user experience design - all features necessary are at your fingertips to use them intuitively. In large workgroups where you need to spend time training every new member, this is vital. However, another JIRA advantage, its real-time reporting method, is also a weak point. The use of the same tool synchronously by too many people causes bugs, which can be pretty annoying.

How long have you used Jira ?

255 Days

How frequently you use Jira ?

Daily

Best in Class

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Our use case is internal CRM so our customer support department of ~900 users can see the progress of any employee anywhere in the firm in the clear without delay. Fast interface means ease of use which makes users want to file even the seemingly smallest idea so we have better feedback and nothing is lost. Significant integration (sso, Git webhook, etc.) means we've confidence JIRA will adapt to even future systems. Prospective employees often use it & thus no delay in their using the ticketing system with confidence. We considered Trac and Bugzilla but both are very old, no new features, barely any integrations, require custom hosting, etc. Trac is as basic as the subversion with which it's often associated in feature set, requires signifiant time and patience to set up much less customize/configure, and is being abandoned by most industry folks. Bugzilla is a classic solution which holds up, but has an interface which causes non-developer users to not want to use it. Interface counts for first impressions and confidence which are big, especially for non-tech departments of which most of ours are. Tech and customer support are fair for a service of this size with consistently earnest responses over the whole nearly 10y of our use of Jira, an impressive streak of non-variance. Our requests are namely reporting frontend bugs and quirks which are often resolved over time, usually a feature is deployed within a year of our suggesting, likely not as a direct result thereof but shows investment in the product, and bugs are sooner, within weeks which is fair given the immense global user base. We're pleased with the essentially included-in-price support. We use Jira closely with Bitbucket and Confluence, its siblings in the Atlassian world. Our primary project finds multiple issues daily due to the project's complexity in all senses: business-wise, politically, technically, developer resource constraints, time constraints, and limited intake managers. That said, we must be very efficient and judicious about how we file all the reported errors, new features, critical bugs, re-categorizing in between, etc. JIRA's great interface allows us to search and tag and make fast large-scale edits to this torrent of tasks to bring it into order. The public visibility and linking tasks also helps organizing such a large volume of tickets with so few people. Without JIRA, either people wouldn't be able to submit requests at all to a sane system or the interface would be so dissuading as to cause them to not speak up. JIRA is the tool to tame a beyond-human scale of requests. All in all JIRA's superb for a solid decade plus.

Chris Coppenbarger

The way they guide the customer at the starting stage of a business was really helpful

Rating Breakdown

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Review Summary

Hans Hong

Still best in class for software projects

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Review Summary

Jira still sets the bar for software project management. I hate that some things that should be standard need to be added via marketplace, with an additional cost, but the flexibility is very nice. Even better now that Automation is now going to be part of the standard offering.

JIRA - #1 software development tool

Rating Breakdown

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  • Features
  • Customer Support
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Review Summary

Jira helped our agile teams to plan, track, and release great software. It's used widely as the best SW development tool. It's so easy to use, flexible to configure, great for tracking of tickets while leading meetings, accessible from everywhere.
Chetan Munegowda

Great Collaboration Tool

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Jira helps to bring both the businesses team and technical development team to come to a common agreement so the end goal for an organization can be achieved smoothly and efficiently.

Tory Trone

Flexible and does everything we need

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
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Review Summary

My organization switched to Jira for our project management because of how flexible and customizable the system was to use.

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