Jira Reviews & Pricing 2026

The No1 software development tool used by agile teams.

Jira Software is built for every member of your software team to plan, track, and release great software. Improve your workflow with world-class integrations so that your team can do its best work. Gain peace of mind with enterprise-grade solutions tailor-made to secure and scale Jira Software across your entire organization.

Industries

Computer-software
Hospital-health-care
Information-technology-services
Marketing-advertising
Retail

Licensing & Deployment

Proprietary
Cloud Hosted
On Premises
Web-based
iPhone/iPad
Android
Windows
Mac
Linux

Support

Phone
24x7 Support

Knowledge Base

Help Guides
Video
Blog
Case Studies
Whitepapers
On-Site Training

Media

Jira Core Features

Focus of App Development Feature

Code Refactoring
Deployment Management
Mobile App Development
Reporting & Analysis
Software Development
Source Control

Jira Pricing

Pricing Type

Free

Payment Frequency

Monthly Payment
Annual Subscription
Quote Based

Vendor pricing page

Jira Reviews

61
Total Reviews

4.3/5
Overall Rating

0
Recent Reviews

What Users Say

I would not recommend,

Stanislav Novokhatko , Business Developer at Incode-group

Good for Rushkar

Rushkar Information Technology

Understandable

Vadim Peskov , CEO & Co-Founder at Diffco

No better alternative

Roger Lüchinger , CEO at Smartfactory

Good system

R Recrut

What Users Like The Most

Jira's flexibility to adapt to various workflows and configurations allows us to tailor the software to our specific needs. We have found that Jira easily integrates with other tools, such as GitHub and Slack, enhancing the overall project management experience. Jira offers comprehensive reporting and analytics options, enabling our teams to keep track of key performance indicators and identifying areas for improvement.

What Users Like The Least

Jira's high customizability may make it initially confusing for new users, and it might take some time to become familiar with the interface. For smaller teams or businesses with limited budgets, Jira can be on the higher end of the price spectrum, especially when accounting for add-ons and premium features.

Jira Reviews

4.3 61 Reviews

Kyle Kochtan, Technical Lead at Newell Rubbermaid

Posted on Mar 02, 2020

Jira for Enterprise Business Applications

We use Jira as our primary workflow and ticket tracking system for all of our enterprise applications. We use this for our custom applications as well as as the purchased products. The Kanban board is a great option for SCRUM meetings.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Sumit Bachani, Senior Business Analyst at Cognizant

Posted on Mar 02, 2020

JIRA is the best and most widely used Project Lifecycle management tool

Jira is an awesome tool to manager projects and collaborate with team to get things done from end to end right from requirement grooming, development, logging/tracking bugs, creating epics and collaborating with team at large. It allows to create dashboard with multiple filters to have a one stop view of the progress of tickets. It allows for visualizations of tickets and the status they are in, track the releases. Overall a great tool for project management.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Lilia Stoyanov, CEO at Transformify

Posted on Feb 18, 2020

Jira has superb configuration possibilities

For project management, we prefer using Jira Atlassian to manage to assign and monitor tasks to our team members at Transformify. So far, it's convenient to use especially for our agile software development team with its powerful bug tracking capabilities and customization level. Generating reports about the team's velocity and easy viewing of time spent on by every team member on each task is what I love most about using Jira. Making changes is not as easy as Jira compared to other software. We need Jira's features to manage complex projects with so many subtasks.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Maharishi

Posted on Jan 08, 2020

Fully customizable, Very handy, Great reports, Awesome

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

PixelPlex

Posted on Jan 07, 2020

The leader in all

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Krzysztof Szukiec, CEO and Co-Founder at Stepwise.pl

Posted on Dec 27, 2019

Lots of adons and bit expensive but great

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Jason

Posted on Dec 10, 2019

Comfortable to use

Pros: Great for agile teams Cons: Too many moving pieces and the learning curve is hard

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

John Ostler, Co-founder at Eight Bit Studios

Posted on Dec 05, 2019

Most common tool used in our industry here in Chicago

Cloud, all-in-one, easy to use, great for connecting to-dos and notes to assets and user stories.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Subhashree Chandrasekaran, Architect at Zilker Technology

Posted on Nov 12, 2019

JIRA is easy to use by whole team

I have been using JIRA for many years and on many projects. It's quite easy to use and comes with other applications from Atlassian. We can integrate confluence and bitbucket with JIRA and that makes life easy for dev and team leads.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Samuel Corso, Co-Founder and CEO at TechSuite

Posted on Oct 25, 2019

Very good. Use it for almost all of my software projects.

Pros: Lots of customizability with regard to task formats, workflows, etc. Cons: Sometimes a bit too robust for very simple projects, in which case Trello will do.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Victoria Naichuk, Digital Marketing Specialist at Romexsoft

Posted on Oct 24, 2019

Good

Pros: You can solve a lot of management problems Cons: Learning curve for non-tech people

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Juan Vidal, CEO at jCor

Posted on Oct 23, 2019

Good to go

JIRA is super complete but too difficult to get it working the way you need.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Natalia Minayeva, Business Development Manager at Bamboo Agile

Posted on Oct 17, 2019

Positive

Pros: bugs fixing, communication, user-friendly interface, possibility to use scrum Cons: price

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Kimberley Maunder, SEO & CRO Specialist at Klyp

Posted on Oct 15, 2019

Jira works better for project work

At Klyp, we are a full-service Digital Marketing agency that specialize in Website design and development and also Marketing. We've been using Jira for many years because it worked very well for a software and website development point of view. It seems as though Jira works better for project work and it integrates with all of our third-party programs.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Dean Salakas, Chief Party Dude at The Party People

Posted on Oct 10, 2019

Best in my opinion

I have used Jira on multiple projects for my website - The Party People and would seem to be the best of the tools. It is also the most expensive which is the main deterrent for me. The software has its own limitations so not perfect scores but it’s the best in my opinion.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

This profile is not claimed

Do you own or represent this business? Enter your business email to claim your Goodfirms profile.