Incident Management Software

ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issue to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike. ... read more about ManageEngine ServiceDesk Plus

Jira Software is built for every member of your software team to plan, track, and release great software. Improve your workflow with world-class integrations so that your team can do its best work. Gain peace of mind with enterprise-grade solutions tailor-made to secure and scale Jira Software across your entire organization. ... read more about Jira

Freshservice, a product of Freshworks Inc., (NASDAQ: FRSH) provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management —empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction a ... read more about Freshservice

Intelex Platform is the Most Powerful Software Platform for EHSQ & ESG Management. Intelex Document Control Software simplifies document management across your entire organization. It saves time and money by preventing errors, reducing risk, and improving visibility while streamlining workflows and audits. The most powerful EHSQ platform on the market, it provides a robust and secure backbone to t ... read more about Intelex Platform

TOPdesk is one of the fastest-growing service management providers worldwide. Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform. Spend less time registering tickets and more time delivering the best service possible. Thanks to our integrations and open API, you c ... read more about TOPdesk

IT and DevOps system data to support automated alerting, centralized information, and essential documentation. Teams receive context-rich notifications and collaborate cross-functionally, empowering faster incident resolution and reduced downtime. Splunk On-Call is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incide ... read more about Splunk

Cloud-Based Incident Reporting App & Web software to Empower Your Field Teams from any device. A secure and efficient solution to save all your reports online, instead of thousands of papers. Report field events quickly and securely with the 1st incident app. Forget about the old paper reports that you have to keep in a binder. Think of how simple lift would be if all of your forms were on the web ... read more about 1st Incident Reporting

Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience. ... read more about Datadog

Onspring promotes efficiency, transparency, and control across your internal audit process. Our cloud-based software helps you plan strategically, deliver tactically and elevate the performance of your IA department. With Onspring’s internal audit management solution, you can: Align audit plans with your organization’s most significant risks and objectives, Manage work papers, findings, review ... read more about Onspring

AlertMedia is changing mass notification into useful communication. When a message is urgent or important, AlertMedia helps people understand the situation, get the word out, and control the message with two-way communication. ... read more about AlertMedia

Everbridge is the global leader in critical event management and enterprise safety applications that automate and accelerate an organization’s operational response to critical events in order to keep people safe and businesses running faster. ... read more about Everbridge

Regroup is an award-winning provider of critical and non-critical communication solutions, serving millions of users throughout the world.Our cloud-based, SaaS communications platform allows clients to easily reach their target audience — both nationally and globally — through all major communication channels and devices. ... read more about Regroup

When disaster strikes, will you be able to communicate? AlertFind delivers communications you need during emergencies and unplanned disruptions via email, landline, mobile phone, and text message.AlertFind’s emergency notification system enables you to instantly reach every employee to alert them of immediate threats, provide them with critical information and receive key updates in real time. ... read more about AlertFind

In the wake of the unexpected, we make resilience simple by providing the expertise and resources your organization needs to recover quickly.Our work gives us an intimate and unparalleled view of threats disrupting businesses. In our last three years of recovery data, here are the common causes of business interruptions. ... read more about Preparis

WebEOC scales for customers of any size. With proven capabilities across a wide range of agencies and organizations in varied industries, Juvare’s open API delivers ultimate flexibility to adapt WebEOC to any need. Seamless integration is also possible with most third-party systems. ... read more about WebEOC

Qualityze provides best in class quality, compliance and process management system. Built on cloud platform with industry best practices, which is easily configurable and scalable. Our solutions will help organizations solve quality & compliance issues, develop and maintain good quality policies, procedures and programs to optimize your day to day quality operations. Qualityze provide a fully mobi ... read more about Qualityze

iAuditor is an inspection app used to empower your workers in the field. Combined with the web platform, iAuditor provides visibility and insights to help raise safety and quality standards across an organization. Your team can collect consistent data, standardize operations, send reports, identify failed areas and get problems resolved. ... read more about iAuditor

Service Desk is a fully integrated cloud-based service desk and IT asset management solution. Based on ITSM best practices to create a platform that is as usable as it is cutting-edge by incorporating automation, artificial intelligence, and machine learning to help streamline IT support services and empower employee self-service. SolarWinds Service Desk provides businesses of all sizes with an ea ... read more about Solarwinds Service Desk

LogicManager's ERM software empowers organizations to uphold their reputation, anticipate what's ahead, and improve business performance through strong governance. ... read more about LogicManager ERM

MetricStream, the independent market leader in enterprise and cloud applications for Governance, Risk, Compliance (GRC) and Quality Management, makes GRC simple. MetricStream apps improve business performance by strengthening risk management, corporate governance, regulatory compliance, vendor governance, and quality management for hundreds of thousands of users in dozens of industries, including ... read more about MetricStream

integrum software is a proven and trusted, globally deployed integrated management system for Quality, Health Safety Environment, Risk & Compliance and Business Optimization.Importantly we also offer a fully integrated world-class, business intelligence reporting system.integrum is ideal for today’s mobile workforce, able to work off-line and in remote locations with Windows based devices. ... read more about Integrum

Panopta is changing the way businesses monitor their network, servers, and applications with our advanced infrastructure monitoring platform.The rapid emergence of hybrid infrastructure environments has put a significant strain on operations teams; managing multiple tools leads to increased diagnostic delay and increased costs. Panopta centralizes your public/private monitoring, alerting, and repo ... read more about Panopta

A1 Tracker is to solve many of the problems we see customers facing with other off-the-shelf products, which are costly and limited to meet unique business requirements. One such problem is integrating other systems with core systems, such as HR, ERP, and manufacturing. A1 Tracker dealt with this problem face on by design a dashboard system capable of reporting on multiple & external data sources, ... read more about A1 Enterprise

Lumiform is a highly intuitive and extremely powerful App for all quality and safety inspections and audits. It replaces your paper-based systems and enables you to improve your quality and safety and also save time and money. ... read more about Lumiform

Mint Service Desk is a tool that contains the functionality of service desk and asset management all in one. Designed to help businesses monitor, track and exchange information about resources with external and internal users. It enables manage incidents using task prioritization, categorization and escalation. It offers features such as ownership history, scan scheduling, notifications, ticket m ... read more about Mint Service Desk

Reslink creates state-of-the-art mobile solutions beneficial for any organization with mobile workers and/or mobile assets. Real-time data collection and transmission based on leading-edge mobile technology guarantees our customers full control of their service processes and mobile assets from anywhere, anytime. ... read more about Reslink Solutions

Squadcast Deliver and scales super-reliable services with one platform for all your Reliability workflows. Squadcast is a Modern Incident Response with Intuitive Actionable Alerting and On-Call. Practice Site Reliability Engineering (SRE) through better Incident Management to proactively respond, resolve, and learn from every incident. Squadcast is an easy-to-use end-to-end incident response platf ... read more about Squadcast

At Form.com, we believe the secret of living is giving! We are committed to serve and add value to our customers, colleagues, and those in need. Whether going the extra mile for our customers or providing a helping hand the less fortunate, our core principles don't change. We aim to be of service. FORM is a mobile digital assistant for frontline teams. Our field execution platform guides daily tas ... read more about Form

CQ is leading the rethink of current practices to help accelerate awareness, amplify collaboration and simplify coordination to successfully resolve critical events. A cloud-based online emergency mass notification tool that unifies people to simplify your response to a critical event. From welfare checks to mass notification, CQ helps organisations connect instantly with their people via multiple ... read more about CQ

ViClarity is an innovative platform that allows you to track and manage all of your audit, risk and compliance in one system. The ViClarity solution is fully configurable meaning you can build your own checklists from your existing Excel documents or manual risk registers. You can also choose from our many pre-populated templates which are mapped directly back to regulatory templates and edit thes ... read more about ViClarity

Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, con ... read more about Enterprise Alert

Autonomous Level 1 employee support delivered in seconds is the promise of Rezolve.ai. Leveraging the power of advanced AI, sophisticated process automation, intelligent algorithms and hundreds of prebuilt IT Helpdesk skills – Rezolve.ai platform is redefining and reimagining how employees get serviced. Upgrade your service desk's capabilities from just tracking, monitoring or managing to Auto-r ... read more about Rezolve.ai

Deepser is a complete solution to manage your support requests, your daily activities and your organisational processes. Deepser is a software house that develops, produces and sell innovative products and services with high technological value. Its main product is Deepser, an IT service management software. Deepser is an innovative and intuitive ITSM solution, with an interactive web interface. ... read more about Deepser

Health, Safety, and Environment software that connects your safety management system from the field to the boardroom. Enter, access, and report HSE data in real-time. Lighthouse is simple to use, customize, and afford. Use online with any device and offline with our native iOS and Android apps. Use our out-of-the-box templates or configure them to fit your specific requirements. ... read more about Lighthouse HSE