Overview
Monika
Mint Service Desk is a tool that contains the functionality of service desk and asset management all in one. Designed to help businesses monitor, track and exchange information about resources with external and internal users. It enables manage incidents using task prioritization, categorization and escalation.
It offers features such as ownership history, scan scheduling, notifications, ticket management, role-based permissions and more. Additionally, the management module assists professionals with establishing procedures to handle change requests, send/receive approvals and view historical data to streamline operations.
Media
Core Features
Digital Asset Management Features
  • Asset Categorization
  • Asset Library
  • Branding
  • Search/Filter
Service Desk Features
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Mobile Access
  • Problem Management
  • Remote Control
  • Self Service Portal
  • SLA Management
Incident Management Features
  • Alerts/Notifications
  • Incident Reporting
  • Task Management
  • Ticket Management
Pricing
Pricing Type
Free
Payment Frequency
Monthly Payment, Annual Subscription, Free
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Licensing & Deployment
  • On Premises
  • Linux
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies