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Is is a Service Desk Built Just For You.

Service Desk is a fully integrated cloud-based service desk and IT asset management solution. Based on ITSM best practices to create a platform that is as usable as it is cutting-edge by incorporating automation, artificial intelligence, and machine learning to help streamline IT support services and empower employee self-service. SolarWinds Service Desk provides businesses of all sizes with an easy-to-use and affordable ITSM solution that can easily scale as your technology infrastructure and business needs evolve.
SolarWinds
1999
United States
  • Information-technology-services
1 Industry
  • English
1 Language
Industries
  • Information-technology-services
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
  • 24x7 Support
Training
  • In-person
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
  • On-Site Training

Media

Solarwinds Service Desk video
Solarwinds Service Desk

Solarwinds Service Desk Core Features

Focus of License Management Feature
  • Copy Protection
  • License Inventory
  • License Tracking
  • Node Locking
  • Node Management
  • Point & Click Authoring
  • Product Activation
  • Renewal Management
  • Trial License
Focus of IT Management Feature
  • Asset Management
  • Audit Log
  • Capacity Management
  • Compliance Management
  • License Management
  • Maintenance Scheduling
  • Network Monitoring
  • Patch Management
  • Remote Access/Control
  • Workflow Automator
Focus of CMDB Feature
  • Change Management
  • Configuration Management
  • Data Visualization
  • Helpdesk
  • Impact Management
  • Incident Management
  • IT Asset Management
  • License Management
  • Performance Monitoring
  • Relationship Mapping
  • User Portal
Focus of Incident Management Feature
  • Alerts/Notifications
  • Audit Trail
  • Corrective Actions
  • Incident Reporting
  • Ticket Management
Focus of Service Desk Feature
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Reports
  • Self Service Portal
  • SLA Management
Focus of ITSM Feature
  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

Solarwinds Service Desk Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
Vendor pricing pageGet Free Trial
Plans & Packages
Standard
$19 Per Month

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