Solarwinds Service Desk
Deployment
Best for
Overview
About Solarwinds Service Desk
Service Desk is a fully integrated cloud-based service desk and IT asset management solution. Based on ITSM best practices to create a platform that is as usable as it is cutting-edge by incorporating automation, artificial intelligence, and machine learning to help streamline IT support services and empower employee self-service. SolarWinds Service Desk provides businesses of all sizes with an easy-to-use and affordable ITSM solution that can easily scale as your technology infrastructure and business needs evolve.
At a glance
Software information
Industries served, licensing and the support Solarwinds Service Desk provides.
Industries
- Information-technology-services
Licensing
- Proprietary
- Monthly Payment
- Free trial
Support
- Live Chat
- Phone
- 24x7 Support
Training
- In-person
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
- Case Studies
- Whitepapers
Capabilities
Solarwinds Service Desk features
The full feature set, grouped by module.
License Management Software
- Copy Protection
- License Inventory
- License Tracking
- Node Locking
- Node Management
- Point & Click Authoring
- Product Activation
- Renewal Management
- Trial License
IT Management Software
- Asset Management
- Audit Log
- Capacity Management
- Compliance Management
- License Management
- Maintenance Scheduling
- Network Monitoring
- Patch Management
- Remote Access/Control
- Workflow Automator
CMDB Software
- Change Management
- Configuration Management
- Data Visualization
- Helpdesk
- Impact Management
- Incident Management
- IT Asset Management
- License Management
- Performance Monitoring
- Relationship Mapping
- User Portal
Incident Management Software
- Alerts/Notifications
- Audit Trail
- Corrective Actions
- Incident Reporting
- Ticket Management
Plans
Solarwinds Service Desk pricing
Media
Screenshots & video
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