CMDB Software

ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issue to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike. ... learn more about ManageEngine ServiceDesk Plus

Freshservice, a product of Freshworks Inc., (NASDAQ: FRSH) provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management —empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction a... learn more about Freshservice

SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. It makes every aspect of ITSM so breezy and automatic, freeing up IT from the grind and instead, allowing them to do the things your business really needs to keep goin... learn more about SysAid

Service Desk is a fully integrated cloud-based service desk and IT asset management solution. Based on ITSM best practices to create a platform that is as usable as it is cutting-edge by incorporating automation, artificial intelligence, and machine learning to help streamline IT support services and empower employee self-service. SolarWinds Service Desk provides businesses of all sizes with an ea... learn more about Solarwinds Service Desk

We're on a mission to provide organizations throughout the GalaxZ with Software-Defined IT Operations™ and are hiring the best of the best to join in that effort. Zenoss works with the world's largest organizations to ensure their IT services and applications are always on. As the leader in Software-Defined IT Operations™, Zenoss develops software that builds comprehensive real-time models of ... learn more about Zenoss

GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge, and allow you to gain legitimate control over your company’s IT budget, and expenses.... learn more about GLPI

Accelerate IT responsiveness, ensure business continuity, and keep employees engaged and productive—no matter where they’re working. Build custom applications using our extensible platform. From logistics to analytics and beyond, Cherwell is a blank canvas for improving service delivery. Evolve your service environment and improve processes with greater speed and fewer disruptions. Our transpa... learn more about Cherwell

Apteriks offers hosted IP Address Management (IPAM) software, which is currently being expanded into CMDB space. Apteriks is built as a turn-key IPAM solution for companies that would like to take better control over IT infrastructure with minimum efforts. Apteriks is a cloud-based Software as a Service (SaaS) portal offering services and tools for Network Management. Its offers two products - IP ... learn more about Apteriks

vScope helps IT departments visualize key information for those who need it most. vScope is an asset management platform that enables IT professionals to do more with less. Based on the industry-leading network discovery, vScope offers something to every role in the team.... learn more about vScope

iTop is the central element to build a solution that covers all customer environments while protecting the confidentiality necessary for each organization. iTop is at the heart of the operational activities of the service centers. By constituting a repository shared by all the teams, iTop allows you to propose offers that can be personalized for each client.... learn more about ITOP

Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within... learn more about CMS

DATAGERRY is an openSource CMDB & Asset Management solution, which completely leaves the definition of a data model to the user. DATAGERRY enables you to flexibly and individually manage all kinds of object types. For additions or changes that you make in DATAGERRY, you have the option of automatically transferring them to other external systems. Any number of external systems can be connected via... learn more about DATAGERRY

i-doit enables you to display the relationships between all recorded components. The dynamic relationship model is integrated in the basic system. Your IT documentation becomes a full-fledged CMDB (Configuration Management Database) that conforms to ITIL best practices. You can also use the flexible system to map more specific relationships between components that deviate from the standard. If you... learn more about i-doit pro

The Solution configuration management database (CMDB) enables you to import, manage and evaluate configuration items (CI) and their relations. This allows you to successfully implement the service support and service delivery modules of the IT infrastructure library (ITIL). The imported CIs from Dynatrace and other third-party systems can be individually supplemented with company-specific data, su... learn more about Versio.io

BMC Helix CMDB (formerly BMC Atrium) consolidates landscape and service information from multiple sources into a single representation to help businesses make better decisions. The key selling points for this tool are its scalability, adaptability through an industry-standard data model, powerful data quality and integrity models, and range of visualizations from simple CI view to impact simulatio... learn more about BMC Helix CMDB

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detail... learn more about Amazon Config

Micro Focus Universal CMDB is designed specifically for hybrid IT environments, giving you real-time monitoring and control with multi-cloud discovery. With discovery powered by machine learning, the software recognizes software licenses and continuously improves software asset management. And with a built-in configuration management, the Universal CMDB makes it easy to see if change requests are ... learn more about Universal CMDB

Device42’s CMDB provides a single source of truth within your organization. This gives you a clear view into your IT ecosystem to identify, manage, and verify all configuration items (CI) in your environment. Device42’s CMDB provides a single source of truth within your organization. This gives you a clear view into your IT ecosystem to identify, manage, and verify all configuration items (CI)... learn more about Device42

VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure discovery and visualization capabilities, VIRIMA links the business processes to the technology and services business rely upon. The innovative automation capabilities of... learn more about Virima

DCIM integrated as a component of, or complement to, ITSM and BMS systems create an end-to-end DCSM solution, which is the end game for organization looking to optimize their data centers and build an efficient and reliable foundation for service delivery. ... learn more about Nlyte DCIM

If you opt to use Valuemation from the cloud, we provide you with an extremely powerful, flexible and scalable SaaS solution. It offers you maximum flexibility coupled with great cost control. If you require your service management solution soon, it may make sense to start with a SaaS solution. If required, you can switch later to an on-premise installation. ... learn more about Valuemation

Canfigure is an IT Service Management solution with incredible flexibility. Canfigure is designed for scalability. We believe in keeping it simple with easily self-deployable, cost effective standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding you user base at a pace that suits you.... learn more about Canfigure

ITIL Certified ITAM and ITSM solution that reduces costs, improves processes and centralizes information. Gain visibility of all details related to your IT assets including inventory data, supplier information, related documentation and employee allocations. Easily manage IT purchases, agreements, maintenance contracts and the complete lifecycle of your assets.... learn more about VIZOR

DeployHub is a SaaS based microservice configuration management solution that allows you to catalog, share and independently deploy microservices across multiple applications. DeployHub helps you migrate to microservices by providing you a method of cataloging and tracking shareable services. DeployHub versions microservice configurations tracking the logical view of the applications that consume ... learn more about DeployHub

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inv... learn more about Alloy Navigator

NetZoom DCIM Solutions focuses on providing software solutions for data center professionals helping them to model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure to create the source of truth with an emphasis on capacity analysis and optimizing power, space and cooling to achieve increased server utilization, virtualization an... learn more about NetZoom

NetBrain Technologies is a software company based in the United States that was founded in 2004 and offers a software product called NetBrain. NetBrain offers training via documentation, live online, webinars, and in person sessions. NetBrain is IT management software, and includes features such as color codes / icons, compliance management, device auto discovery, hierarchical mapping, Location-Ba... learn more about NetBrain

ChangeGear is a service desk solution that is fast to implement, easy to manage, and delivers a quick return on your investment. A flexible platform that works either on-premise or in the cloud. ChangeGear Service Desk is based on an ITIL best practices framework and has been designed to be a complete solution with all the components your team needs, right out-of-the box. Our platform is designed ... learn more about ChangeGear

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. HaloITSM allows organizations to link new incidents with existing requests and share potential solu... learn more about HaloITSM

InvGate Insight provides you with the tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud assets on the same platform. Insight is available both as a cloud service or as an on premise installation. Its capabilities include a CMDB builder, health monitoring through smart tags, IT security and compliance, contract management, and many othe... learn more about InvGate Insight