
ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issue to ensure ... read more about ManageEngine ServiceDesk Plus
What users say
While it's a piece simple for non-IT experts, ManageEngine is by the by a vigorous assistance work area stage
reviewed by: Daniela Rocio Carrasco Cayambe at Licencias OnLine
Features
- Change Management
- Configuration Management
- Data Visualization
- Helpdesk
- Incident Management
- Performance Monitoring
- User Portal
Key Details
Industries
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Information-technology-services
Licensing & Deployment
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Proprietary
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Cloud Hosted
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On Premises
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Web-based
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iPhone/iPad
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Android
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Windows
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Mac
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Linux
Support
- Phone
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24x7 Support
Training
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In-person
Knowledge Base
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Help Guides
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Video Guides
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Blogs
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Webinars
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Case Studies
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Whitepapers
Reviews
What User‘s Say
ManageEngine ServiceDesk Plus is a fully-featured comprehensive help desk software that includes a core helpdesk and IT management application.
ManageEngine to the Rescue
Review Summary
So far, the tool has been good. It allows me to check service calls. It really supports your efficiency while keeping the perfect overview. It has been a truly helpful solution for our customer service. It has a great design that’s continually improving for better results.
Packages
Pricing Type
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Flat Rate
Preferred Currency
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USD ($)
Free Version
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No
Free Trial
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30 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription