CMDB Software

Explore the best CMDB Software to effortlessly store the configuration records and make information easily accessible. 

Any business organization planning to adopt the ITIL (Information Technology Infrastructure Library) framework to align the IT services needs to implement configuration management. The configuration management database is regarded as the backbone of ITIL practices. Ideally, investing in CMDB software can help you to store and track configuration details of the hardware and software components with ease. 

What is CMDB Software?

Configuration Management Database Software (CMDB)  is an advanced tool that easily stores configuration information of both hardware and software components within an organization. The configuration items may include software and hardware systems, information on individual assets, facilities, and more. An organization can gain greater visibility into the technology infrastructure and analyze its relation to one another. 

CMDB tools play a pivotal role in efficiently managing IT inventory and software licensing. It further helps to calculate the ROI (Return on Investment) and tracks the IT metrics. The tool also standardizes options to change control. 

What is the Purpose of Configuration Management Database?

The configuration database management database is one of the integral parts of ITIL that allows companies to track their asset status, including the software, systems, products, and other facilities. CMDB also plays a critical role in establishing a relationship between all assets. 

The purpose of CMDB is to manage and maintain the information that helps to reconstruct assets. Several organizations are also choosing this vital tool to analyze the impact and root cause or understand the changes in configuration management. 

CMDB software aims to establish and maintain the consistency of IT assets that includes the software and the hardware components, its functional and physical attributes, and its requirements and operational details throughout its life.  

How to Select the Best Configuration Management Database Software?

There are many factors required to consider a CMDB system for your organization, but ultimately, it all starts with the purpose itself. If you evaluate a product without understanding your organizational requirements and the features that can match, no matter how well you perform your search, it won’t fetch the right result. It is critical that you select the best Configuration Management Database software. With considerable upfront market research, GoodFirms recommends you a list of top CMDB tools, along with their features, deployment options, pricing, user reviews, etc., that can help you to pick the right tool.

28 Softwares   |  Last updated: Jul 17, 2024
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List of The CMDB Tools | Best Configuration Management Software

  • ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issue to ensure ... read more about ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus is a fully-featured comprehensive help desk software that includes a core helpdesk and IT management application. reviewed by: Sarah Carlson
    Entry Level Price
    $10.00 Per Month
    Free Trial
    30 Days
    15% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Incident Management
    • Performance Monitoring
    • User Portal

    INDUSTRIES

    • Information-technology-services

    LICENSING & DEPLOYMENT

    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux

    SUPPORT

    • Phone
    • 24x7 Support

    Training

    • In-person

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers

    What User‘s Say

    ManageEngine ServiceDesk Plus is a fully-featured comprehensive help desk software that includes a core helpdesk and IT management application.
    Sarah Carlson
    While it's a piece simple for non-IT experts, ManageEngine is by the by a vigorous assistance work area stage
    Daniela Rocio Carrasco Cayambe at Licencias OnLine
    ManageEngine to the Rescue
    Tom Parker, Support Desk Analyst III at B Riley Financial

    REVIEW SUMMARY

    So far, the tool has been good. It allows me to check service calls. It really supports your efficiency while keeping the perfect overview. It has been a truly helpful solution for our customer service. It has a great design that’s continually improving for better results.
    Sarah Carlson
    Sarah Carlson

    Pricing Type

    • Flat Rate

    Preferred Currency

    • USD ($)

    Free Version

    • No

    FREE TRIAL

    • 30 Days Trial

    Payment Frequency

    • Monthly Payment
    • Annual Subscription

    AVAILABLE PACKAGES

    Standard
    $10.00 Per Month
  • Freshservice, a product of Freshworks Inc., (NASDAQ: FRSH) provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and ... read more about Freshservice

    You can keep track of your gear, software, contracts, and more with the help of Freshservice reviewed by: Steve Pagson, Founder and E-commerce Strategy Lead at FirstPier
    Entry Level Price
    $19 Per Year
    Free Trial
    Available
    20% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    INDUSTRIES

    • Education-management
    • Financial-services
    • Hospital-health-care
    • Information-technology-services

    LICENSING & DEPLOYMENT

    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux

    SUPPORT

    • Chat
    • Phone
    • 24x7 Support

    Training

    • Webinar

    Knowledge Base

    • Help Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers
    • E-books

    What User‘s Say

    You can keep track of your gear, software, contracts, and more with the help of Freshservice
    Steve Pagson, Founder and E-commerce Strategy Lead at FirstPier
    Freshservice allows us to track both the IT and Non- IT assets and It is the best choice
    Jabez Reuben, Owner at The Blueprints

    REVIEW SUMMARY

    We FirstPier use Freshservice. Location, creator, creation date, and asset category can all be used to organize the assets. Assets may be monitored in real-time, and their development timeline can be viewed easily. You can keep track of your gear, software, contracts, and more with the help of Freshservice, an electronic asset management tool. Asset administration, Reports on demand or at a set time, Management of Emergencies, Many different tongues, Controlling licenses and Legalities of Contracts and Project Administration re some of its features.

    Steve Pagson
    Steve Pagson, Founder and E-commerce Strategy Lead at FirstPier

    Pricing Type

    • Flat Rate

    Preferred Currency

    • USD ($)

    Free Version

    • Yes

    FREE TRIAL

    • Available Trial

    Payment Frequency

    • Monthly Payment
    • Annual Subscription

    AVAILABLE PACKAGES

    Starter
    $19 Per Year
    Growth
    $49 Per Year
    Pro
    $95 Per Year
    Enterprise
    $119 Per Year
  • Canfigure is an IT Service Management solution with incredible flexibility. Canfigure is designed for scalability. We believe in keeping it simple with easily self-deployable, cost effective standalone tools allowing you to scale ... read more about Canfigure

    Wonderful IT Management Solution reviewed by: Kenneth Bone
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    45% in CMDB Software
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Incident Management
    • License Management
    • Performance Monitoring
    • User Portal

    INDUSTRIES

    • Airlines-aviation
    • Automotive
    • Defense-space
    • Government-administration
    • Higher-education
    • Information-technology-services
    • Insurance

    LICENSING & DEPLOYMENT

    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based

    SUPPORT

    • Email
    • Phone
    • 24x7 Support

    Training

    • In-person
    • Documentation

    Knowledge Base

    • Help Guides

    Pricing Type

    • Contact Vendor

    Preferred Currency

    • USD ($)

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
    • Quote Based
  • AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to ... read more about Amazon Config

    this verry usefull i think when i used daily its so good reviewed by: Md Doddamani, Data Entry Clerk at My Dizital India,blogger
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    100% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based
    • Windows
    • Mac

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • Service Desk is a fully integrated cloud-based service desk and IT asset management solution. Based on ITSM best practices to create a platform that is as usable as it is cutting-edge by ... read more about Solarwinds Service Desk

    Entry Level Price
    $19 Per Month
    Free Trial
    30 Days
    15% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    INDUSTRIES

    • Information-technology-services

    LICENSING & DEPLOYMENT

    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux

    SUPPORT

    • Chat
    • Phone
    • 24x7 Support

    Training

    • In-person

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers
    • On-Site Training

    Pricing Type

    • Flat Rate

    Preferred Currency

    • USD ($)

    Free Version

    • No

    FREE TRIAL

    • 30 Days Trial

    Payment Frequency

    • Monthly Payment

    AVAILABLE PACKAGES

    Standard
    $19 Per Month
  • We're on a mission to provide organizations throughout the GalaxZ with Software-Defined IT Operations™ and are hiring the best of the best to join in that effort. Zenoss works with the world's ... read more about Zenoss

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    33% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Incident Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based
    • Windows

    SUPPORT

    • Phone

    Knowledge Base

    • Help Guides
    • Blogs

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Quote Based
  • Accelerate IT responsiveness, ensure business continuity, and keep employees engaged and productive—no matter where they’re working. Build custom applications using our extensible platform. From logistics to analytics and beyond, Cherwell is a ... read more about Cherwell

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    33% in CMDB Software
    • Change Management
    • Configuration Management
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based

    SUPPORT

    • Phone

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Quote Based
  • Apteriks offers hosted IP Address Management (IPAM) software, which is currently being expanded into CMDB space. Apteriks is built as a turn-key IPAM solution for companies that would like to take better ... read more about Apteriks

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    50% in CMDB Software
    • Configuration Management
    • Helpdesk
    • Incident Management
    • Incident Management
    • Performance Monitoring
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based

    Knowledge Base

    • Help Guides
    • Video Guides

    Pricing Type

    • Contact Vendor

    Free Version

    • Yes

    Payment Frequency

    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • One-Time Payment
    • Free
  • vScope helps IT departments visualize key information for those who need it most. vScope is an asset management platform that enables IT professionals to do more with less. Based on the industry-leading ... read more about vScope

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    50% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based
    • Windows

    Knowledge Base

    • Help Guides
    • Blogs
    • Webinars
    • Infographics

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • iTop is the central element to build a solution that covers all customer environments while protecting the confidentiality necessary for each organization. iTop is at the heart of the operational activities of ... read more about ITOP

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    100% in CMDB Software
    • Change Management
    • Configuration Management
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based

    Knowledge Base

    • Help Guides
    • Video Guides

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment ... read more about CMS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    50% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Performance Monitoring
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Windows

    Knowledge Base

    • Help Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • DATAGERRY is an openSource CMDB & Asset Management solution, which completely leaves the definition of a data model to the user. DATAGERRY enables you to flexibly and individually manage all kinds of ... read more about DATAGERRY

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    100% in CMDB Software
    • Configuration Management
    • Helpdesk
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based
    • Windows
    • Mac

    Knowledge Base

    • Help Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • i-doit enables you to display the relationships between all recorded components. The dynamic relationship model is integrated in the basic system. Your IT documentation becomes a full-fledged CMDB (Configuration Management Database) that ... read more about i-doit pro

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    100% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • On Premises
    • Web-based

    SUPPORT

    • Chat
    • Phone

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers
    • On-Site Training

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    FREE TRIAL

    • 30 Days Trial

    Payment Frequency

    • Monthly Payment
    • Annual Subscription
    • Quote Based
  • The Solution configuration management database (CMDB) enables you to import, manage and evaluate configuration items (CI) and their relations. This allows you to successfully implement the service support and service delivery modules ... read more about Versio.io

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    100% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • BMC Helix CMDB (formerly BMC Atrium) consolidates landscape and service information from multiple sources into a single representation to help businesses make better decisions. The key selling points for this tool are ... read more about BMC Helix CMDB

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    50% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based

    Knowledge Base

    • Help Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • Micro Focus Universal CMDB is designed specifically for hybrid IT environments, giving you real-time monitoring and control with multi-cloud discovery. With discovery powered by machine learning, the software recognizes software licenses and ... read more about Universal CMDB

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    100% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • Device42’s CMDB provides a single source of truth within your organization. This gives you a clear view into your IT ecosystem to identify, manage, and verify all configuration items (CI) in your ... read more about Device42

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    25% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Device Auto Discovery
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    INDUSTRIES

    • Computer-network-security
    • Information-technology-services

    LICENSING & DEPLOYMENT

    • Proprietary
    • Cloud Hosted
    • Web-based

    SUPPORT

    • Email
    • 24x7 Support

    Knowledge Base

    • Help Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Preferred Currency

    • USD ($)

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure ... read more about Virima

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    50% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux

    SUPPORT

    • Chat

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • DCIM integrated as a component of, or complement to, ITSM and BMS systems create an end-to-end DCSM solution, which is the end game for organization looking to optimize their data centers and ... read more about Nlyte DCIM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    25% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • If you opt to use Valuemation from the cloud, we provide you with an extremely powerful, flexible and scalable SaaS solution. It offers you maximum flexibility coupled with great cost control. If ... read more about Valuemation

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    100% in CMDB Software
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based

    Knowledge Base

    • Help Guides
    • Blogs

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • ITIL Certified ITAM and ITSM solution that reduces costs, improves processes and centralizes information. Gain visibility of all details related to your IT assets including inventory data, supplier information, related documentation and ... read more about VIZOR

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    50% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based

    Knowledge Base

    • Help Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • DeployHub is a SaaS based microservice configuration management solution that allows you to catalog, share and independently deploy microservices across multiple applications. DeployHub helps you migrate to microservices by providing you a ... read more about DeployHub

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    100% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based

    Knowledge Base

    • Help Guides
    • Video Guides
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine ... read more about Alloy Software

    Entry Level Price
    $19 Per Month
    Free Trial
    N/A
    20% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Relationship Mapping
    • User Portal

    INDUSTRIES

    • Information-technology-services

    LICENSING & DEPLOYMENT

    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux

    SUPPORT

    • Email
    • Phone
    • 24x7 Support

    Training

    • In-person

    Knowledge Base

    • Help Guides
    • Blog

    Pricing Type

    • Flat Rate

    Preferred Currency

    • USD ($)

    Free Version

    • No

    Payment Frequency

    • Monthly Payment

    AVAILABLE PACKAGES

    Standard
    $19 Per Month
  • NetZoom DCIM Solutions focuses on providing software solutions for data center professionals helping them to model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure to ... read more about NetZoom

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    20% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • Yes

    Payment Frequency

    • Monthly Payment
    • Free
  • NetBrain Technologies is a software company based in the United States that was founded in 2004 and offers a software product called NetBrain. NetBrain offers training via documentation, live online, webinars, and ... read more about NetBrain

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    100% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Windows
    • Linux

    Knowledge Base

    • Help Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • ChangeGear is a service desk solution that is fast to implement, easy to manage, and delivers a quick return on your investment. A flexible platform that works either on-premise or in the ... read more about ChangeGear

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    100% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Cross-Reference System
    • Helpdesk
    • Impact Management
    • Incident Management
    • Incident Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Pricing Type

    • Contact Vendor

    Free Version

    • No

    Payment Frequency

    • Monthly Payment
  • HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view ... read more about HaloITSM

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    25% in CMDB Software
    • Change Management
    • Configuration Management
    • Data Visualization
    • Helpdesk
    • Impact Management
    • Incident Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping
    • User Portal

    INDUSTRIES

    • Information-technology-services

    LICENSING & DEPLOYMENT

    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux

    SUPPORT

    • Chat
    • Phone
    • 24x7 Support

    Training

    • In-person

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Infographics
    • Case Studies
    • Whitepapers
    • On-Site Training

    Pricing Type

    • Contact Vendor

    Preferred Currency

    • USD ($)

    Free Version

    • No

    FREE TRIAL

    • 30 Days Trial

    Payment Frequency

    • Monthly Payment
    • Annual Subscription

    INTEGRATED WITH

    • Azure Machine Learning
    • BeyondTrust
  • InvGate Insight provides you with the tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud assets on the same platform. Insight is available both as ... read more about InvGate Insight

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    50% in CMDB Software
    • Configuration Management
    • Data Visualization
    • Device Auto Discovery
    • Impact Management
    • IT Asset Management
    • License Management
    • Performance Monitoring
    • Relationship Mapping

    LICENSING & DEPLOYMENT

    • Cloud Hosted
    • On Premises
    • Web-based
    • Android
    • Windows
    • Mac
    • Linux

    SUPPORT

    • Phone

    Knowledge Base

    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies
    • Whitepapers

    Pricing Type

    • Contact Vendor

    Free Version

    • Yes

    FREE TRIAL

    • 30 Days Trial

    Payment Frequency

    • Quote Based
    • Free

Frequently Asked Questions

How Does a CMDB Software Work?

The configuration management database software stores configuration data and other components of the software and hardware systems of an organization. The tools enable companies to achieve 100% data accuracy. The software works as a commonplace that all IT professionals can access with ease. The data is received from variable sources, and CMDB software provides a comprehensive picture of the IT ecosystem. 

The data import tools discover the configuration items and populate them with CMDB tools. You can even audit the CMDB data manually. You can access all information consistently after the data gets loaded in the CMDB.

How is CMDB System Different from IT Asset Management Software?

Configuration management database system focuses on storing all CI-based information in one place, while IT asset management software helps to manage assets throughout the lifecycle. Also, CMDB deals with managing the configuration items, synced with change management. ITAM on the other hand deals with managing the financial assets and synced with procurement management. 

How Do I Implement CMDB System Successfully?

You need to follow the following steps-

  1. First, create a governance policy and framework.
  2. Define the roles and responsibilities of the configuration manager, database administrators, owners, database developers, etc. 
  3. You need to identify and determine the usage of the CMDB. 
  4. Decide the kind of data you want to store in CMDB. 
  5. Understand and analyze the available tools to support the CMDB system
  6. It is critical to know the data repositories. 
  7. Determine CI categorization and naming scheme

What are the Key Features of CMDB Software?

  • The change management feature allows making changes in IT infrastructure using the standard processes.
  • Configuration management helps to create an exact configuration of IT assets depending on the designs. 
  • Asset management will enable you to manage and track IT inventory and assets. 
  • Track and organize the number of licenses with license management.
  • The CMDB  tools scan the networks to carry out predefined activities.
  • With the incident management feature, you can get notified if any server is down instantly.  
  • Manage the asset knowledge systematically to create value and strategic requirements.

How to Choose the Best CMDB Tool?

If you want to choose and implement the best CMDB software, you have to consider a few vital aspects such as features and functions. Indeed, price is a critical criterion as various models include both free versions and subscription-based tools. 

Also, the selection of a CMDB  solution depends on business size and specific requirements. But do not forget to check the reviews of the configuration management database software to know which system will fit your business needs.

What is the Cost of CMDB Software?

Different factors determine the cost of configuration management database tools. For example, you can look for open source CMDB software such as i-doit pro and ITOP. If you are searching for free versions, you can choose GLPI.  There are a few affordable options, including ManageEngine ServiceDesk Plus, starting at $10 per month with a 30-day free trial period. The Solarwinds Service Desk begins at $19 with a month free trial period. 

In case you want to exceed your budget estimate a little bit, you can select Freshservice at $29 per month with a 3-week free trial period. Apart from the freemium and premium configuration management database software, you can also find a number of free and open source CMDB tools. 

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