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Pointel Configuration Management Solution.

Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment.


Pointel
Licensing & Deployment
  • Cloud Hosted
  • Windows
Knowledge Base
  • Help Guides
  • Blogs
  • Webinars

CMS Core Features

Focus of CMDB Feature
  • Change Management
  • Configuration Management
  • Data Visualization
  • Helpdesk
  • Impact Management
  • Performance Monitoring
  • User Portal
Focus of Change Management Feature
  • Audit Trail
  • Compliance Management
  • Reporting
  • Task Management

CMS Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Monthly Payment
Vendor pricing page

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