SysAid Technologies
SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. It makes every aspect of ITSM so breezy and automatic, freeing up IT from the grind and instead, allowing them do the things your business really needs to keep going strong.
SysAid provides the fix that IT has so badly needed.
Try IT for free today.
Core Features
IT Asset Management Features
  • Asset Tracking
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Problem Management
  • Requisition Management
Network Monitoring Features
  • Bandwidth Monitoring
  • Baseline Manager
  • Dashboard
  • Network Mapping
  • Router Monitoring
  • Server Monitoring
  • Visual Maps
CMDB Features
  • Change Management
  • Configuration Management
  • Helpdesk
  • Impact Management
  • Incident Management
  • Performance Monitoring
  • User Portal
Service Desk Features
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Live Chat
  • Mobile Access
  • Procurement Management
  • Remote Control
  • Rewards & Gamification
  • Self Service Portal
  • SLA Management
MSP Features
  • Backup Management
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Patch Management
  • Remote Access
  • History Tracking
Change Management Features
  • Approval Workflow
  • Audit Trail
  • Change Calendar
  • Compliance Management
  • Reporting
  • Task Management
  • Training Management
Pricing Type
Contact Vendor
Free Version
Payment Frequency
Monthly Payment
Vendor pricing page
30 Days Trial
Customer Reviews
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Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Phone
Knowledge Base
  • Help Guides
  • Blogs
  • Webinars
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