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Deliver exceptional IT service, automagically.

SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. The result? You lift CSAT scores by delighting employees with a reliable, easily accessible, and incredibly convenient service experience (AKA a consumer grade service experience). Because now they can get the help they need at any time, in the channels they’re comfortable working in. MTTR improves as admins are free to now focus on more strategic tasks and projects. And organizations are liberated to unleash their true potential for productivity and fulfill their purpose.
SysAid Technologies
2002
Israel
  • Information-technology-services
1 Industry
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  • Information-technology-services
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SysAid Core Features

Focus of IT Asset Management Feature
  • Asset Tracking
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Inventory Management
  • Maintenance Management
  • Requisition Management
Focus of Service Desk Feature
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Mobile Access
  • Procurement Management
  • Remote Control
  • Reports
  • Self Service Portal
  • SLA Management
Focus of ITSM Feature
  • Asset Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
Focus of Ticketing Feature
  • Branding Control
  • Customer Portal
  • Membership Management
  • Reporting & Analysis
  • Ticket Reservations
Focus of Help Desk Feature
  • Analytics & Reporting
  • Alerts
  • Dashboards
  • Interaction Tracking
  • Live Chat
  • Multi-Channel
  • Response Template
  • Ticketing Management
Focus of IT Management Feature
  • Asset Management
  • Audit Log
  • Compliance Management
  • Inventory Management
  • Patch Management
  • Remote Access/Control
  • Reporting & Analytics
  • Workflow Automator
Focus of CMDB Feature
  • Configuration Management
  • Data Visualization
  • Helpdesk
  • Incident Management
  • IT Asset Management
  • Performance Monitoring
  • User Portal

SysAid Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 30 Days Trial
Payment Frequency
  • Annual Subscription
  • Quote Based
Pricing Description
SysAid offers a variety of packages based on ITSM best practices that fit your organization’s maturity, size, and needs. Each package features includes implementation by SysAid professionals who are ITSM experts.
Vendor pricing page Get Free Trial

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SysAid Integration