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Best Ticketing Software

Are you looking for ticketing service solutions that would help you to grow your show-business? If you are, Goodfirms presents you a list of best Ticketing Software available in the market. Some of the must-have features of a ticketing system are box office management, branding control, donor management, event marketing, event ticketing, membership management, mobile ticketing, online ticketing, patron management, payment processing, seating management, security & entrance management, and customer portal among others. Goodfirms have researched and curated details for all the listed ticketing system software to aid your search efforts. Check out the following ticketing tools:

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Aug 21, 2026
86 Software

List of Best Ticketing System Software

  • SuperOps.ai RMM

    5.08 ReviewsVerified

    SuperOps Ticketing is built for the operational reality of modern IT and MSP work. It handles tickets with SLAs, multi-channel intake (email, portal, chat, system tray), routing rules and automations - but ... read more about SuperOps.ai RMM

    SuperOps.ai RMM Reviews

    SuperOps has been an incredibly efficient and well-designed tool that has streamlined our remote management tasks.reviewed by: Gary B.
    Entry Level Price
    $89 Per Month
    Free Trial
    N/A
    Pricing Type
    Per User
    10% in Ticketing Software
    Visit website

  • Zendesk Support

    4.516 ReviewsVerified

    Zendesk is a powerful and flexible customer service software and engagement platform that scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk ... read more about Zendesk Support

    Zendesk Support Reviews

    Zendesk's intuitive design makes it easy for our team to navigatereviewed by: Joosep Seitam, Co-founder and Chief Content Strategist at Adsellr
    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    10% in Ticketing Software
    Visit website

  • Zoho Desk

    4.48 ReviewsVerified

    What is Zoho Desk? Zoho Desk is Zoho's flagship web-based help desk software that helps companies deliver lasting customer experiences. It aims to make customers happier, agents empowered, and businesses healthier. With ... read more about Zoho Desk

    Zoho Desk Reviews

    With real-time insights tracking, I can know how customers feel about the supportreviewed by: Alvin Wei, Co-founder and CMO at SEO Ant
    Entry Level Price
    $7 Per Year
    Free Trial
    15 Days
    Pricing Type
    Per User
    20% in Ticketing Software
    Visit website

  • Tidio

    5.03 ReviewsVerified

    Tidio makes advanced customer support automation accessible to businesses of any size—without the usual technical barriers. It merges live chat, help desk, issue ticketing, chatbot automation, and AI agents into one cohesive ... read more about Tidio

    Tidio Reviews

    Tidio is a multifunctional customer experience solution with live chat and chatbot functions that enable to actively generate more leads and sales.reviewed by: Halle Stone, Operations Manager
    Entry Level Price
    $0 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    15% in Ticketing Software
    Visit website

  • Happyfox

    4.33 ReviewsVerified

    Meet HappyFox, a practical help desk, and customer support software solution. All-in-one help desk ticketing system that provides faster and better support for your customer services. Reduce chaos and bring order to ... read more about Happyfox

    Happyfox Reviews

    Happyfox is a practical help desk and customer service software that helps to track and manage all customer support requests across multiple channels.reviewed by: Bailey Romero
    Entry Level Price
    $29 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    20% in Ticketing Software
    Visit website

  • Kayako

    4.52 Reviews

    Kayako is a customer support software platform with an integrated help desk, live chat, shared inbox, and more that helps teams be more productive while delivering exceptional customer service. customer service software ... read more about Kayako

    Kayako Reviews

    Kayako is a unified customer service platform that integrates various support channels such as email, live chat, and phone calls.reviewed by: Zoe Davison
    Entry Level Price
    $30 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    33% in Ticketing Software
    Visit website

  • HubSpot Help Desk

    4.52 Reviews

    HubSpot's Help Desk tools let you manage customer support tickets all in one dashboard. Reps can view all communication made on the ticket and oversee the case's progress throughout the entire troubleshooting ... read more about HubSpot Help Desk

    HubSpot Help Desk Reviews

    You can get everything you need to get started for free with hubspot.reviewed by: Adam Ng , Founder & CEO at Trusted
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Ticketing Software
    Visit website

  • Help Scout

    4.02 Reviews

    Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, ... read more about Help Scout

    Help Scout Reviews

    With the help of Help Scout workflows can be configured to automate actionsreviewed by: Eric Dalius, Executive Chairman at MuzicSwipe
    Entry Level Price
    $20 Per Month
    Free Trial
    15 Days
    Pricing Type
    Flat Rate
    20% in Ticketing Software
    Visit website

  • osTicket

    5.01 Review

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all ... read more about osTicket

    osTicket Review

    osTicket is a widely used help desk and ticket management solution for all sizes of companies. reviewed by: Eden Dinwiddie
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Ticketing Software
    Visit website

  • UVdesk

    5.01 Review

    This cloud-based helpdesk solution combines core functionalities of ticket management and customer management. UVdesk Helpdesk comes with features that enable agents to quickly provide top class support at every opportunity, thanks to ... read more about UVdesk

    UVdesk Review

    UVdesk is a free enterprise helpdesk software which allows customers to communicate over email and social media with task management. reviewed by: Queenie Johnston
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Ticketing Software
    Visit website

  • HelpSpot

    5.01 Review

    HelpSpot - Customer service software offers complete control from customization to data. Manage your hardware, access control, internal system connections and more. Turn disjointed emails into a clean, easy to manage workflow. ... read more about HelpSpot

    HelpSpot Review

    HelpSpot is a completely web-based help desk platform for all businesses which has a ticketing system based on emails and calls.reviewed by: Rolf Benson
    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Flat Rate
    30% in Ticketing Software
    Visit website

  • SupportBee

    5.01 Review

    SupportBee enables your entire team to engage in meaningful conversations with people and turn them into happy and profitable clients.

    SupportBee Review

    SupportBee is a lean help desk solution that allows you to manage customer support emails easily designed for collaborative teams.reviewed by: Talal Habib
    Entry Level Price
    $13 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Ticketing Software
    Visit website

  • AzureDesk

    5.01 Review

    Helpdesk software with all the necessary features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution. Provide an end to end ... read more about AzureDesk

    AzureDesk Review

    AzureDesk is a help desk and ticket management software for small, medium and enterprise businesses. reviewed by: Herman Banks
    Entry Level Price
    $33 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    33% in Ticketing Software
    Visit website

  • Mojo Helpdesk

    5.01 Review

    Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to track customer and tech support requests, internal tasks ... read more about Mojo Helpdesk

    Mojo Helpdesk Review

    Mojo Helpdesk is a cloud-based help desk ticketing system that serves organizations of all sizes and makes customer service easy.reviewed by: Georgie Anderson
    Entry Level Price
    $26.10 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    50% in Ticketing Software
    Visit website

  • FreeScout

    5.01 Review

    FreeScout is the perfect helpdesk solution for those who need to provide a professional customer support, but who can not afford to pay for Zendesk or Help Scout. FreeScout is a pure ... read more about FreeScout

    FreeScout Review

    Outstanding Open-Source Ticketing System – Perfect Self-Hosted Alternative to Help Scoutreviewed by: Anonymous
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    40% in Ticketing Software
    Visit website

  • Jira Service Management

    4.01 Review

    Jira Service Management empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management ... read more about Jira Service Management

    Jira Service Management Review

    It Offers configurable workflows in addition to various automation choicesreviewed by: Keith Eneix, President at Fannit
    Entry Level Price
    $47 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    20% in Ticketing Software
    Visit website

  • SysAid

    SysAid next-gen IT Ticketing Solution: a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. ... read more about SysAid

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Per User
    20% in Ticketing Software
    Visit website

  • ThunderTix

    Automated, time-saving tools and features in a single platform: reserved seating, season subscriptions, gift cards, fundraising, coupons, merchandise, customer loyalty and mass mail. It does not charge any ticket fees and provides businesses with complete control over fees and revenues. The software processes payments on a daily basis and ticket proceeds can be deposited using merchant accounts or payment gateways.

    Entry Level Price
    $60 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Ticketing Software
    Visit website

  • TicketSpice

    TicketSpice empowers you to control the entire ticketing experience. It is totally unique web-based software that allows you to sell bar-coded tickets online and much more.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Ticketing Software
    Visit website

  • Vendini

    Vendini is an all-in-one solution for event promotions, ticket sales, box office management & event logistics. It makes the business of live events simple. Our all-in-one system helps organizations promote events, deepen experiences with audiences, and ultimately sell more tickets.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Ticketing Software
    Visit website

  • Artful.ly

    It gives insights to create a ticketing and contact management system tailored to your needs. Manage the essentials of your art business in one place!

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Ticketing Software
    Visit website

  • OvationTix

    It's an all-in-one ticketing, fundraising, CRM and marketing solution allows live events organizations to increase revenue, improve engagement and streamline operations.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Ticketing Software
    Visit website

  • AudienceView

    AudienceView won’t just replace your ticketing system. It will change the way you engage with your customers – before, during and after events. With the ultimate set of tools to control your end-to-end customer lifecycle, AudienceView will become the central nervous system of your entire business.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Ticketing Software
    Visit website

  • Expresso Ticketing

    The in-house multi-event admission ticketing system for box office professionals, that puts you in control of your inventory, patron information, and marketing data. Expresso Ticketing includes all these essential functions while providing an up-to-date, easy to use graphical interface.

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    100% in Ticketing Software
    Visit website

  • Agile Ticketing

    Agile Ticketing Solutions is the only comprehensive venue management software that provides best-in-class event planning, donor, membership and marketing technologies for theatres, art houses, performing art centers, museums, film festivals and more! From the lobby to the screen, Agile Ticketing Solutions is designed to empower your operations and excite your patrons.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Ticketing Software
    Visit website

  • Accelevents

    Accelevents, the one-stop solution for managing virtual, hybrid, and in-person events, uniquely combines enterprise-grade capabilities with ease of use to streamline your event planning process. Trusted by 12,500 organizations worldwide, our platform brings your event strategy to life with 24/7 customer support, advanced data security, and a wide range of features. With Accelevents, you can: - Create an event website. ... read more about Accelevents

    Entry Level Price
    $7500 One-time
    Free Trial
    7 Days
    Pricing Type
    Usage Based
    50% in Ticketing Software
    Visit website

  • Eventzilla

    Eventzilla is an easy to use online event registration and ticketing website for anyone hosting an event. Eventzilla lets your setup custom registration forms, send email invitations and manage cancellations in one place. Event attendees can register online and make secure online payments. Broadcast studio-quality live streaming sessions or pre-recorded videos with self-service video production tools for smaller interactive events, ... read more about Eventzilla

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    25% in Ticketing Software
    Visit website

  • Ticketleap

    TicketLeap is a do-it-yourself system for ticketing and event registration focused on showcasing your event online in the best possible light and providing a pleasing experience for event-goers to attend and connect with one another. Create a free account and manage your event from start to finish with our easy-to-use ticketing platform. We pay you quickly for your online ticket ... read more about Ticketleap

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Ticketing Software
    Visit website

  • RegFox

    RegFox is your branding, your layout, your requirements, your workflows, your messaging. We stay behind the scenes to let you shine. It contains a compact set of features and processes that help the event organizers to seamlessly execute each and every aspect of an event. This includes marketing, selling, performance monitoring, and reporting. RegFox is flexible and feature rich, offering ... read more about RegFox

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Ticketing Software
    Visit website

  • Attendize

    Attendize is an Open-source ticket selling and event management platform and is everything you need for a successful event. Attendize has a wide array of features aimed at making organizing events as effortless as possible.

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    33% in Ticketing Software
    Visit website

  • EventBookings

    EventBookings is a low-fee event ticketing and event management platform designed for organisers who want transparent pricing, flexible ticketing, and full control over their attendee relationships. The platform provides branded event pages, multiple ticket types, attendee check-in and scanning, reporting and analytics, and built-in marketing tools to reduce the need for additional software. With flexible fee pass-through options and no ... read more about EventBookings

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Flat Rate
    50% in Ticketing Software
    Visit website

  • Bus Booking Software

    We offer no1 class bus booking system for our honorable clients across the world. In other countries we have many success software systems. You can easily use it because it is a user friendly software. Features of the bus booking system: 1. Counter ticket booking system. [Cloud version/Desktop version] 2. Website for ticket sale/booking [including any kind of payment integration] ... read more about Bus Booking Software

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Contact Vendor
    100% in Ticketing Software
    Visit website

  • Itarian

    ITarian Patch Management is the smartest way to gain control over all managed devices to get installed with latest patches. Use it to make up-to-date your Windows OS based devices with the latest patches plus more than 400 third party applications. Our ticketing system is free for unlimited administrators and collects and manages all customer support interactions from different platforms, ... read more about Itarian

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    20% in Ticketing Software
    Visit website

  • OpenTickets

    OpenTickets Community Edition is a free plugin created to work with WordPress and WooCommerce as an open-source project for event publishing and online ticket sales. It is perfect for those that manage their own WordPress websites. For bands, non-profits, venues, festivals and others that need general admission online ticket sales, this is a free, open-source solution with community-based support.

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Ticketing Software
    Visit website

  • Pretix

    Pretix mobile-friendly and tablet-friendly ticket shop adjusts to your event and comes in your colors and style and with your logo. Your customers will immediately identify the shop with you – our own branding is subtle and in the background. Our voucher system allows you to create discount codes to promote your event. A voucher can be valid for a ... read more about Pretix

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Ticketing Software
    Visit website

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FeatureSuperOps.ai RMM5.0Zendesk Support4.5Zoho Desk4.4Tidio5.0Happyfox4.3Kayako4.5HubSpot Help Desk4.5Help Scout4.0
All features (13 features)
Branding Control
Customer Portal
Event Ticketing
Membership Management
Mobile Ticketing
Online Ticketing
Payment Processing
Seating Management
Reporting & Analysis
Ticket Brokering
Ticket Reservations
Ticket Scanning
AI Features
Total supportedout of 13 features4/135/138/138/138/138/137/137/13
Full supportNot supported
Feature scores: supported = 1, not supported = 0

What the matrix tells you

Which Ticketing Software products lead on features, and where the rest fall short.

Feature-count leaders

3 products tie at 10 of 13 features supported - choose on price and category fit, not breadth.

  • AzureDesk10 / 13
  • Ticketleap10 / 13
  • RegFox 10 / 13
  • Mojo Helpdesk9 / 13
  • TicketSpice9 / 13

Most features (6-10)

Solid all-rounders just behind the leaders - strong picks if a top choice does not fit your budget or stack.

  • EventBookings9 / 13
  • Zoho Desk8 / 13
  • Tidio8 / 13
  • Happyfox8 / 13
  • Kayako8 / 13

Watch-outs - missing table stakes

These products support the fewest features - confirm they cover your must-haves before shortlisting.

  • Explara2 / 13
  • TicketSource3 / 13
  • Shoflo4 / 13
  • Pretix4 / 13
  • OpenTickets4 / 13

Related Feature Matrices

CRM Software Feature MatrixMarketing Automation Feature MatrixHelp Desk Software Feature MatrixBusiness Intelligence Feature MatrixAccounting Software Feature Matrix