Overview
HappyFox
Meet HappyFox, a practical help desk, and customer support software solution. All-in-one help desk ticketing system that provides faster and better support for your customer services. Reduce chaos and bring order to your support process with a robust support ticket system, customer service knowledge base, and community forums.
Media
Core Features
Help Desk Features
  • Analytics & Reporting
  • Customer Review
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management
Customer Service Features
  • Help Desk
  • Self-Service Portal
  • Social Media Integration
Pricing
Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Quote Based
Vendor pricing page
14 Days Trial
Customer Reviews
4.0 (1 Reviews)

One of the most affordable help desk software for your business.

L
4 months ago

At our company - Cash Home Buyers NC, we are using Happyfox as our help desk solution for quite a long time. The pros and cons of Happyfox are:

I have used this software for
150 Days
I use this software
Daily
Pros :
  • Robust ticket management capabilities
  • Easy-to-use client portal
  • Automatic tagging features
  • A lot of asset management functions
Cons :
  • Fewer integrations
  • A bit pricey
  • Setup is difficult
  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
8 User Score
User Recommendation Score
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
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