Keith Eneix, President at RenewSkin Co.
Posted on Apr 24, 2023
Happyfox
3 Reviews
Best Help Desk Software
Meet HappyFox, a practical help desk, and customer support software solution. All-in-one help desk ticketing system that provides faster and better support for your customer services. Reduce chaos and bring order to your support process with a robust support ticket system, customer service knowledge base, and community forums. HappyFox is a ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all your support requests get collated. Our software ensures better organization, faster responses, the ability to track everything and giving you the best customer service option out there!
2011
United States
- Facilities-services
- Financial-services
- Human-resources
- Information-technology-services
- English
Industries
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Facilities-services
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Financial-services
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Human-resources
-
Information-technology-services
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
-
Windows
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Mac
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Linux
Support
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Email
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Chat
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Phone
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24x7 Support
Training
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Webinar
Knowledge Base
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Help Guides
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Video
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Blog
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Infographics
Media
Happyfox Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Customer Review
- Email Integration
- Escalation
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- SLA
- Ticketing Management
Happyfox Pricing
Pricing Type
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Flat Rate
Preferred Currency
-
USD ($)
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Quote Based
Plans & Packages
Starter
$29 Per Month
Fantastic
$59 Per Month
Features
- This plan includes all the features from Starter plan
Enterprise
$79 Per Month
Features
- This plan includes all the features from Fantastic plan
Enterprise Plus
$99 Per Month
Features
- This plan includes all the features from Enterprise plan
Happyfox Reviews
- 3
- Total Reviews
- 4.3/5
- Overall Rating
- 0
- Recent Reviews
What Users Say
A free package tailored to meet the needs of small enterprises
Keith Eneix , President at RenewSkin Co.
Happyfox is a practical help desk and customer service software that helps to track and manage all customer support requests across multiple channels.
Bailey Romero
One of the most affordable help desk software for your business.
Liz Hutz , Co-Owner at Cash Home Buyers NC
What Users Like The Most
- Robust ticket management capabilities
- Easy-to-use client portal
- Automatic tagging features
What Users Like The Least
- Fewer integrations
- A bit pricey
- Setup is difficult
Happyfox Reviews
3 Reviews
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Bailey Romero
Posted on Jan 11, 2023
Happyfox is a practical help desk and customer service software that helps to track and manage all customer support requests across multiple channels.
So far so good, my team have been waiting for this for a while now and it’s helping. Filled with lots of amazing features including issue tracking, routing, and survey management. It has a really good interface and easily gives me the power to do my task for my customers.
What was the project name that you have worked with Happyfox?
Help Desk Software
How long have you used Happyfox?
11 Months
How frequently you use Happyfox?
Daily
What do you like the most about Happyfox?
Very nice, easy to use and intuitive.
It is accurate and quick with response.
Their customer service is excellent.
What do you like the least about Happyfox?
I feel it is a bit complex for me but it works well.
Switched from
Liz Hutz, Co-Owner at Cash Home Buyers NC
Posted on Feb 01, 2022
One of the most affordable help desk software for your business.
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