SuperOps.ai RMM Reviews & Pricing 2024

SuperOps.ai is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps.ai is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tabs and tools to manage different pieces of their work. What’s more, SuperOps.ai is unified by design; disparate tools have not been force-fit together. It is also built entirely for the cloud and its human-centric design makes using the platform intuitive and enjoyable.

SuperOps.ai’s industry-first intelligent alerting enables MSPs’ to cut through the noise by doing away with unnecessary or incorrect alerts, prioritizing the ones that are truly important, and even prompting technicians on how to tackle the problem that caused the alert. SuperOps.ai is truly the software that growth-oriented MSPs need to provide super fast and super efficient support to their clients.

Try Software Demo

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

Proprietary
Cloud Hosted
Web-based
iPhone/iPad
Android
Windows
Mac

SUPPORT

Email
Chat
Phone
24x7 Support

Training

In-person

SuperOps.ai RMM Core Features

Remote Desktop

File Sharing
Remote Access
Reporting & Analytics
Screen Sharing
Session Recording

IT Asset Management

Asset Tracking
Configuration Management
Inventory Management
Maintenance Management

Asset Tracking

Activity Tracking
Depreciation Management
Maintenance Management

Patch Management

Automatic Approval
Automatic Patch Deployment
Dashboard
Patch Prioritization
Patch Scanning
Remote Access/Control
Reporting

Remote Monitoring & Management

Backup & Recovery
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-Time Alerts
Remediation Management

Network Monitoring

Bandwidth Monitoring
Dashboard
Ease of Deployment
Network Mapping
Network Automation
Router Monitoring
Uptime Monitoring

Service Desk

Change Management
CMDB
Incident Management
IT Asset Management
Mobile Access
Problem Management
Remote Control
Reports
Self Service Portal

SuperOps.ai RMM Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Version

Payment Frequency

Monthly Payment
Annual Subscription

Vendor pricing page Get Free Trial

Plans & Packages

Standard PSA Only

$59 Per Month

Standard PSA Only Pack - /tech/month, billed annually

Features

Ticketing
Client management
Project management
Contract management
Invoicing
Project management
Custom rebranding
Quote management
Side conversations
Custom mail server
Session Timeouts
Two Factor Authentication (2FA)

Standard RMM Only

$79 Per Month

Standard RMM Only - /tech/month, billed annually

Features

This plan includes all the features from Standard PSA Only plan
Windows management
Mac management
OS Patch management
Third-party App Patch management
Remote background tools
Scripting
Policy management
IT documentation
Intelligent alerting
Reporting
Splashtop bundled
RMM APIs
Bitdefender
Webroot

Pro Unified Basic

$99 Per Month

Pro Unified Basic - /tech/month, billed annually

Features

This plan includes all the features from Standard RMM Only plan
Ticketing
Intelligent Automation
Client management
Contract management
Invoicing
Reports
Customer satisfication surveys
Runbooks
Project management
Custom rebranding
PSA APIs
Windows management
Mac management
OS Patch management
Third-party App Patch management

Super Advanced

$129 Per Month

Super Unified Advanced - /tech/month, billed annually

Features

This plan includes all the features from Pro Unified Basic plan
Ticketing
Intelligent Automation
Client management
Contract management
Invoicing
Reports
Customer satisfication surveys
Runbooks
Project management
Custom rebranding
PSA APIs
Quote management
Side conversations
Custom mail server
Windows management

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