Mojo Helpdesk

The Best Solution To Support Customers & Employees

5.0 1 Reviews
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Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to track customer and tech support requests, internal tasks management, or for anything that should not fall through the cracks. Mojo tracks requests till they get done.
Mojo Helpdesk is the all-in-one support platform designed to be simple to use while providing the tools to scale to millions of customers.
Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster.
Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it.
United States
4 Industries
1 Language

Screenshot & Video



  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac


  • Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Mojo Helpdesk Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management


  • Branding Control
  • Customer Portal
  • Event Ticketing
  • Membership Management
  • Online Ticketing
  • Payment Processing
  • Reporting & Analysis
  • Ticket Brokering
  • Ticket Reservations

Mojo Helpdesk Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page
  • Available Trial

Plans & Packages

$26.10 Per Month

Mojo Helpdesk Reviews

5.0 1 Reviews
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Mojo Helpdesk is a cloud-based help desk ticketing system that serves organizations of all sizes and makes customer service easy.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating


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Review Summary

Very innovative!! This is one of the best software I have ever used! I’ve been using it for over two years, and its all features are amazing such as support ticket tracking & management etc. At first, I didn’t know anything about this solution, but it was super helpful.

Which features have you used in Mojo Helpdesk?

Help Desk Software

How long have you used Mojo Helpdesk?

2 Years

How frequently you use Mojo Helpdesk?


What do you like the most about Mojo Helpdesk?

It is surprisingly easy to use.

It has great functionality.

Very intuitive for a newbie like me.

What do you like the least about Mojo Helpdesk?

Its reporting feature needs some improvement.