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Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to track customer and tech support requests, internal tasks management, or for anything that should not fall through the cracks. Mojo tracks requests till they get done.
Mojo Helpdesk is the all-in-one support platform designed to be simple to use while providing the tools to scale to millions of customers.
Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster.
Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it.
Mojo Helpdesk is the all-in-one support platform designed to be simple to use while providing the tools to scale to millions of customers.
Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster.
Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it.
- Education-management
- Government-relations
- Health-wellness-fitness
- Hospital-health-care
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
SUPPORT
- Chat
- Phone
- 24x7 Support
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
- On-Site Training
Mojo Helpdesk Core Features
- Analytics & Reporting
- Customer Review
- Customization
- Dashboards
- Email Integration
- Escalation
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- SLA
- Ticketing Management
Mojo Helpdesk Pricing
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Vendor pricing page
-
Available Trial
Plans & Packages
Standard
$26.10 Per Month
Mojo Helpdesk Reviews
Georgie Anderson
Posted on Jan 19, 2023
Mojo Helpdesk is a cloud-based help desk ticketing system that serves organizations of all sizes and makes customer service easy.
Integrations
Switched from
Review Summary
Very innovative!! This is one of the best software I have ever used! I’ve been using it for over two years, and its all features are amazing such as support ticket tracking & management etc. At first, I didn’t know anything about this solution, but it was super helpful.
For which software category are you reviewing Mojo Helpdesk?
Help Desk Software
How long have you used Mojo Helpdesk?
2 Years
How frequently you use Mojo Helpdesk?
Daily
What do you like the most about Mojo Helpdesk?
It is surprisingly easy to use.
It has great functionality.
Very intuitive for a newbie like me.
What do you like the least about Mojo Helpdesk?
Its reporting feature needs some improvement.