Mojo Helpdesk

5.0 1 Review

Visit website

Write a Review Claimed Profile

The Best Solution To Support Customers & Employees

Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to track customer and tech support requests, internal tasks management, or for anything that should not fall through the cracks. Mojo tracks requests till they get done.
Mojo Helpdesk is the all-in-one support platform designed to be simple to use while providing the tools to scale to millions of customers.
Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster.
Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it.

Industries

Education-management
Government-relations
Health-wellness-fitness
Hospital-health-care

Licensing & Deployment

Proprietary
Cloud Hosted
Web-based
iPhone/iPad
Android
Windows
Mac

Support

Chat
Phone
24x7 Support

Knowledge Base

Help Guides
Video Guides
Blogs
Webinars
On-Site Training

Media

Mojo Helpdesk Core Features

Focus of Help Desk Feature

Analytics & Reporting
Customer Review
Customization
Dashboards
Email Integration
Escalation
Knowledge Base
Live Chat
Multi-Channel
Multilingual
SLA
Ticketing Management

Mojo Helpdesk Pricing

Pricing Type

Flat Rate

Preferred Currency

USD ($)

Free Version

Free Trial

Available Trial

Payment Frequency

Monthly Payment
Annual Subscription

Vendor pricing page

Plans & Packages

Standard

$26.10 Per Month

Mojo Helpdesk Reviews

5.0 1 Review

Georgie Anderson

Posted on Jan 19, 2023

Mojo Helpdesk is a cloud-based help desk ticketing system that serves organizations of all sizes and makes customer service easy.

Very innovative!! This is one of the best software I have ever used! I’ve been using it for over two years, and its all features are amazing such as support ticket tracking & management etc. At first, I didn’t know anything about this solution, but it was super helpful.

What was the project name that you have worked with Mojo Helpdesk?

Help Desk Software

How long have you used Mojo Helpdesk?

2 Years

How frequently you use Mojo Helpdesk?

Daily

What do you like the most about Mojo Helpdesk?

It is surprisingly easy to use.

It has great functionality.

Very intuitive for a newbie like me.

What do you like the least about Mojo Helpdesk?

Its reporting feature needs some improvement.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating