Ticketing software for effortless customer support

HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specific team members and create canned responses.
A single help desk system for better collaboration. Smarten up your daily workflow, and delight customers with your swift support.
Easy-to-use ticketing software that makes it easy to offer excellent customer service.
Help desk software is a tool that serves a wide range of customer support activities. You can organize messages, give assistance, and exchange information with customers at a single point of contact (SPC). The help desk uses tickets for communication — that's why it's also known as ticketing system software.
The data collected from tickets is a valuable source of customer information. You can analyze support stories and be well-prepared for new customer cases and issues.
LiveChat Inc
1994
Poland
2 Industries
1 Language
Industries
  • Information-services
  • Information-technology-services
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
Support
  • Chat
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Blogs
  • Case Studies
  • On-Site Training

HelpDesk Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customer Review
  • Dashboards
  • Email Integration
  • Escalation
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Ticketing Management
Focus of Ticketing Feature
  • Branding Control
  • Customer Portal
  • Membership Management
  • Mobile Ticketing
  • Reporting & Analysis
  • Ticket Brokering
  • Ticket Reservations
  • Ticket Scanning

HelpDesk Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Plans & Packages
Standard
$4 Per Month

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