Everything you need to organize, track, and nurture your leads and customers.
CRM Software Features
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Sales Automation
- Workflow Automation
Here at CANZ Marketing, the ease of planning, organizing & evaluating tasks and communication between our team members are our top priorities. Therefore, we use a combination of project management software to get our hands on the best of every option. For planning, collaborations in team projects, measuring & optimizing performance or evaluating task outputs, prioritizing tasks & many more features, we use Hubspot. It has taken our management to a whole new level with its ease of use and a multi-functional nature. We use HubSpot for all our marketing and clients-related tasks.
Pros: It's free, chrome plugin automates data entry, as well as automation, is everywhere
Pros: Everything in one tool
I am Marc Bellot, Cofounder of The Sales Machine in France. This is a review of HubSpot CRM. I am using this software for the last 3.5 years and we have several dozens of customers running Hubspot. I am highly satisfied with their software. I liked the ease of use, integration with Marketing & Sales modules, powerful dashboards. Our favourite features are Deals, Tasks, Scoring, emails tracking, meeting scheduling... However, they can improve on Outbound capabilities to become better. I will recommend “HubSpot CRM” + "Hubspot Sales Pro" to everyone.
Pros: Easy to use, very flexible.
Cons: No cons.
HubSpot CRM is great! There are lots of options for customizing contact and company properties, including the forms that appear when a user of the CRM creates or views the users. The ability to filter by company properties to view contacts who belong to companies matching those filters is really useful for us and other systems we've tried struggled to do this.
Cons: Lack of knowledge on knowing how to best leverage the platform.
The process of capturing leads, tracking their activities and behavior, qualifying them, giving them constant attention to make them sales-ready, and then passing them on to the sales team. This process is more reliable and perfect to show an outstanding effect.
Pros: It contains great features, Functionality, knowledge base and UX design.
Pros: It's free, great UX, integrates into an all-in-one growth platform. As a Marketing Automation Software, it is All-in-one platform, growth tools included, super easy to use, great training resources
Cons: Not complex enough for some enterprise-level companies
Overall Experience: Excellent, highly recommend
Pros: Numerous integrations (especially with the website). Love HubSpot for its features and user-friendliness
Cons: Can get costly fast
Despite an otherwise reasonable CRM integration, sales staff cannot send emails from their Outlook or Gmail system and have those emails sync with the HubSpot lead record. Also, HubSpot does not support real-time sales alerts. This is a setback for sales staff that want to be notified when named contacts or accounts are interacting with the website or engaging with marketing content but not necessarily completing an online form or similar record update.
Pros: Easy to use
Cons: Limited feature set is available
It is really simple in using this platform with a lot of functional features. Positive experience, we are not going to change the platform. Also, we would really like to recommend to everyone, It would be greatly helpful.
HubSpot CRM is a quite complete platform according to me. Its functions have an impressive utility and the best thing is that they are not complicated to use, in addition, HubSpot has an excellent CRM interaction with the other sales services offered by the platform.
Pros: Nice UI/UX design and yes it is a free tool and easy to use.
Cons: Latest update is a little buggy. Other than that there are no more negative points I can think of for this software.
The best part of the software is that it offers unlimited storage and a million users as well as contacts for free. Though it is free, it is more effective and useful than a number of paid platforms. It is flexible to suit the requirements of individual users as well as B2B and B2C businesses in a range of industries including construction, real estate, accounting, retail and others.
Waster uses the Hubspot CRM for numerous reasons and has found it to be very good.
• It is very user friendly - and can be pretty much taught in half a day
• It is free!
• It requires no onboarding or configuration (at least for us) vs things like saleforce
• It integrates with our marketing - great if you also use Hubspot
• It link to company profiles and other users quite well.
Kettlebell Kings had a very positive experience using Hubspot CRM. The Hubspot mentality has helped us drive a ton of leads and sales to our e-commerce business. Understanding the methodology behind inbound marketing helped us rethink our strategy as simply a product seller to creating engaging content with experts and then driving prospects to that content for sign ups. By doing this we have been able to drive a large email list and engage them with content on a weekly basis that often times leads to product sales. More specifically, as opposed to just selling products.
Hubspot helped us frame the idea of building a community around kettlebells, exercises, tips, advice and more. This is something people can be interested whether they have bought from us or not and helps spread the word about our brand. By using this methodology we have more than doubled our e-commerce business every year.
Co-Re Group, LLC believes that HubSpot is a great way to collaboratively use a CRM as there are many methods to work with your team members within the system. It’s extremely helpful to be able to assign tasks, as well as tag team members in notes throughout the CRM. One of the most helpful aspects is the “Lists” tool where you can make specific lists based on any number of contact properties or activities.
Note: if you want to make the best of this, you HAVE to make sure that your support is in place unless you can tackle this by yourself. Not that it's hard to learn but in order to use ALL of the applications that Hubspot offers, you need to be in it with both feet.
Overall Experience of using HubSpot CRM:
For small to medium sized businesses that don’t have a CRM and have small marketing teams, I would rate Hubspot a 5.
For businesses that do have a CRM and have teams to support more complex campaigns, I would rate Hubspot a 1.5.
I lead both our internal marketing efforts as well as our marketing automation practice for MST Solutions. As head of the practice, I oversee a team of marketing automation consultants and have been directly involved in hundreds of MAP implementations which include Hubspot and other similar players in the market. Additionally, we used Hubspot internally for two years so my experience is of the platform comes from internal use, consulting and implementation of our clients Hubspot instances, as well as having extensive experience with HubSpot competitors.
First two questions we always lead with when looking at platforms for our clients is do they already have a CRM setup followed by asking how many people are one their team to help support their marketing automation efforts. Here is the reason why:
If clients are already using a CRM, this limits the benefits of what Hubspot can offer. The biggest differentiator for Hubspot is that it can serve as its own CRM. For small to medium sized companies who have yet to invest in other similar CRM Software , Hubspot can be an excellent option and can often times mean a much quicker path to ROI on their Marketing Automation investment. However, if our clients are looking at expanding to a CRM or are already using one, Hubspot is not usually something we recommend as it has a clunky integration with SFDC and lacks some of the features that other marketing automation software offer (usually at the same price point depending on contacts and features).
The next question on the size of the team to support the initiative is also a key consideration. Hubspot’s platform has made it really easy for smaller teams looking to develop inbound nurture strategies with limited budgets. Once the initial setup is complete, a smaller team can easily setup inbound campaigns and manage them. There is little need for any integration work and basic designs can be created using the platform WYSIWYG. This ease of use comes at a cost though, any client that has a complex sales process or longer sales cycles will find it difficult to customize Hubspot to meet their unique needs. Fortunately, clients with these types of sales processes tend to already be using a CRM and need the increased functionality of other B2B & B2C marketing automation software available.
Ultimately what it comes down to is the organization's level of maturity in their sales and inbound marketing efforts and the resources available to help support their efforts. Low Maturity/Low Support organizations are typically perfectly suited for Hubspot.
HubSpot is an all-in-one solution that makes the complexity of marketing in this digital age more simplified. Marketing currently requires clients to have email software, social media management software, a sales CRM, landing page software, etc. etc. We have found that we can setup a client's instance of HubSpot, then train their key personnel, and they are immediately up and running with access to everything they need. HubSpot provides a strong, professional tool set (both Marketing and Sales), to companies of all levels.
We especially like the Sales CRM: the Deal Board, Templates and Sales Sequences, not to mention Meetings. This combination of items can cut sales personnel time spent on administrative tasks, and get them out selling, where they should be.
On the Marketing side, making professional landing pages, and sending emails are simple. We like the blog tools integrated with social media as well. The measurement and analytics capabilities, especially campaigns can't be beat. It is easy for any marketer to understand how their efforts are impacting sales.
We have just recently begun to use HubSpot's CMS tool for website design and page management. It is good as well, and contains the additional benefit of having the website management integrated directly with the marketing tools and sales CRM. Wonderful benefit of all-in-1 for any startup who wants a professional presence. Frankly, in the startup space, HubSpot CMS is perfect!
Finally, the recent Hubspot conference in Boston, #inbound2018, announced some changes to the pricing model that are especially advantageous. The Starter tools now contain elements that people have always needed (e.g. email sending) and the enterprise tools have now truly been differentiated.
We at Orange Marketing strongly feel that HubSpot is perfect in the B2B arena and we continually recommend for our SaaS B2B customers.
Watch the pricing model. On the Marketing side, HubSpot charges per 1,000 contacts after a baseline has been met (usually the first 1,000). These contact charges can add up quickly making HubSpot seem unaffordable to some organizations. However, we have found that many companies have lots of contacts in their database that are old, out dated and non reachable. So we always recommend with HubSpot to keep close eye on your contacts so you don't sneak into up charges.
These contact charges may make HubSpot not as appropriate for shops with large consumer databases. However, new Enterprise pricing has started to address this.
Eezee is a current free user of Hubspot. Prior to Hubspot, we have been using excel sheet to manage our customers and suppliers and it is super tedious and unmanageable as we scale.
We realized in order to grow as a team, the single most effective way to grow is to improve communications within the team. A single point where everyone can access to all the information being communication from internal to external. What I really like about their system is that once we download the Hubspot outlook plug-in, we are able to track all the emails send in and out of the system. This way, we are able to know who have been communicating with the client and what stage it is at, when a person leaves the company or goes on a holiday, we are able to track with minimum effort. Best part of all these, is that it is free and they don’t force you to pay for the basic system. The longer we use, the more we want to explore the advance packages.
Can’t think of any for now.
Pros: Love that everything is all in one place
Cons: New to us but have not run into any issues yet
Pros: Free version is available for trial
Cons: Bit complicated
Pros: Very close to our sale process
Cons: Lack of deep integration with other marketing tools like MailChimp
Pros: Lots of functionality available for free.
Cons: None really.
Pros: Anytime access, support, fully analyzable synergy, large user community
Pros: Easy to track info about deals, integration with many platforms (and email), notifications, marketing tools
Cons: Limitation of functions
Pros: Easy to use and have enough fields of the information store.
Cons: Concern about my stored data has access to me only, or they are selling this information to another form?
Pros: Easy to use and set up, many individual settings
Cons: Paid reporting
Pros: Ease of use and integrates with sales CRM
Cons: Expensive for premium features
Overall Experience: Best in the market that we have tried.
Pros: Very slick
Pros: Integration with gsuite is great, works very well. Tasks are nice.
Cons: Visual funnel is lacking. Task interface could be improved, but it works well.
Pros: It's providing the form and API
Cons: It's not storing the data in Card, it will fetch it runtime.
Pros: Insightful and unlimited customization makes it our first choice to use.
Pros: You can start with the free version of software available.
Cons: No problem at all regardless of integration.
Pros: Love the automated fetching of contacts data.
Cons: It's a bit too simple for some cases, but there's a bunch of nice integrators for other software.
Overall Experience: I'm happy with it, recommending to anyone looking for a CRM to start with.
Pros: It is really easy to use.
Cons: The search sometimes becomes a difficulty.
Pros: Good for small companies and free for basic needs.
Cons: Not suitable for For small business.
You have the facility of creating and customizing campaign performance and email performance reports. The software offers a simple drag and drop interface with intuitive functionality.
One of the things that I love about this tool is that I can add users from the main panel. This facilitates the process of organization and distribution of work.
HubSpot is excellent for tiny businesses and startups because the free version of the customer relationship management software offers surprisingly robust features. For sole proprietorships, side hustlers and microbusinesses, it provides an incredible alternative to handling customer relationship management the old-fashioned way.
Pros: This tool has everything you need + it is free.
Cons: Inability to download voice recordings.
It does everything that you would want in a free CRM: it tracks activity, manages the pipeline, organizes contacts and even allows users not involved in the sales process access. This is all good, and it's a great tool for a startup that isn't ready to invest in software yet.
The tool is very efficient when it comes to managing the Supplier and Purchase Order. It is designed in a flawless way, which helps to understand and analyze the solution. Apart from that, you can also manage other things related to business like campaigns, workflow, sales, interaction, marketing, performance all in one place.
Pros: Free version is quite capable
Cons: Currently no
HubSpot is a platform that never looks bad to the user, its design is totally proportional and makes any user feel comfortable with its use, it is satisfying to have it implemented. It also helps me a lot to maintain an appropriate CRM for my company, so I can have total control over everything that customers buy.
Pros: From Microsoft Office to the Adobe Creative Suite, all professional grade software will mean incurring an often hefty price tag, but it is a necessary cost. When compared to other platforms on the market with a comparable feature, HubSpot’s pricing is competitive and offers arguably more value. While purchasing HubSpot does require signing a one-year contract upfront, the software’s three different plans and several add-ons offer flexibility when it comes to pricing as you can pick the features that actually fit your needs and the size of your contact database. If you won’t use it, you don’t have to pay for it.
Cons: Though everyone understandably wants to keep costs low, these additional leads will likely multiple the number spent on them in returned revenue and ultimately, a sign that your inbound marketing is working.
Overall Experience: You don’t have to go it alone. HubSpot’s award-winning customer support and services teams are here to answer your questions, help you master the inbound methodology, and make sure you’re getting the most out of your tools. All that — plus our detailed help documentation, educational resources, and training programs — means you’ll never feel left out in the cold.
Pros: One of the best features on Hubspot's CRM software is a "Find Companies" feature that lets your employees research information on companies you're targeting.
Cons: When sending emails to these companies, you can only send to one at a time rather than to multiple people.
Overall Experience: It was great.
I love that my interactions with a client easily can be shared with the sales team The permission levels make sense on the sales side for access to Marketing modules as well The emails send reliably with great tracking features.
Pros: It's a software with free of cost. They had released their Live Chat tool which is having better Insights, Also it uses the Same Database as Marketing Platform.
Cons: Lack of Flexibility.
Overall Experience: HubSpot CRM is built to be a platform that allows sales teams to get started quickly without making much of a change in their existing workflow. Both marketing and sales can use the same database, allowing a smooth transition of leads from marketing to sales in your funnel and far easier communication of data.
Pros: It is easy to integrate with WordPress
Cons: We are not sure but it can become expensive in the future.
Pros: Rich functionality
Cons: Poor UI/UX
Overall Experience: I would prefer something more intuitive and user-friendly.
Pros: The CRM part is free and nice marketing automation features as well as a great interface.
Cons: The price is high and there are strict rules for mass mailing .
Overall Experience: Great tool and can be considered as one of the best for tech companies.
Pros: Lots of features, great database of known companies and great email tracking tool.
Cons: Too hard to tags the contacts, website builder is very limited.
Overall Experience: It's a nice tool but it could be improved on basis of price.
Pros: Easy to use.
Overall Experience: Nice
Pros: Free, easy access and simple to use
Cons: Can have some more features, as well as the integrations, are a bit complex
Overall Experience: good
Pros: Great marketing insights as it offers sales and marketing tools
Cons:Could get quite expensive and hard to explain the ROI
HubSpot's effectiveness as a CRM really depends on the requirements of the business using it — though for startups and growing companies, I'd give HubSpot a 4 overall as it tends to be at the higher end of the price scale (although big discounts are available for startups) and reporting could be improved (albeit they’re moving in the right direction here too). It excels at bringing sales and marketing together in a system that improves efficiency and organisation, regardless of the type of businesses and industry.
The pros of HubSpot include an ever improving user-friendly interface, resource hub and support system. Their library of design templates for building landing pages and emails, comprehensive integration options, and easy creation of forms and workflows allows for effective execution of various campaigns.
For large teams or mature corporations with an established marketing and sales process, HubSpot might seem a bit lightweight. The reporting system while visually appealing doesn't always have the ability to go as deep as external reporting tools.
Overall the team at Digital Rhinos feels that HubSpot CRM is one that incorporates their Inbound philosophy into a set of versatile tools to improve sales and marketing funnels and contact management. For any company this is crucial for smooth growth.
If a prospect fills out a form for the first time and has not provided much information about their company we enroll them in the ‘Lead Workflow’ - a sector that is targetted with educational emails. Once a prospect fills out another form or shows buying interest (pricing page visit, for example) we enroll them in the 'Qualified Leads' cycle, and so on. We repeat this process for all of the lifecycle stages that our customers have.
The performance data for nurturing leads is readily available inside HubSpot, and at SEOYates , we use it to improve the existing campaigns of our clients.
We make adjustments to a clients lead nurturing campaign at least 3-4 times per month.
The biggest pros of HubSpot CRM is the built-in integration with its email marketing tool. Any clicks and opens by a contact can be tracked easily straight from the CRM. This can be tied into how active the lead is as well as lead scoring for MQL and SQL purposes.
Another advantage is the workflow tool. This is a very powerful automation tool. You can automate tasks based on any data points in your CRM system. For example, send email to only companies with over 20 employees, create task to Bob The Sales Rep if his client viewed this specific page on the website.
CRM still can’t replace email. We would still need to use Outlook in conjunction with HubSpot. If we could put all our communication with our clients into one platform that would be a dream come true.
HubSpot is a wonderful CRM tool for Selby’s. It is slowly becoming an all-in-one tool for sales and marketing.
Pros: pretty full and dynamic
HubSpot is one of the fastest growing CRM programs and it allows for the creation of successful marketing leads. Backed by a number of venture capitalists, this software works for web and mobile devices and is seen as one of the premier names in marketing software.
Pros: Like the price point.
Cons: Tricky to integrate sometimes.
If you’re a large company with a well-oiled marketing department it’s 4 out of 5. The price is a little steep considering the learning curve. On the other hand, if you’re a small company looking to start a sales campaign, then it’s 2 out of 5. So Maple Holistics would give an average rating of 3 out of 5.
The platform is saturated with features and would make a novice’s head spin. Not to mention, once more, it’s at least $200/month if you’re a small operation you may never see a return on such an investment before going belly up online.
Pros: Ease of use On the cloud iOS App Easy migration of information.
Cons: You can´t have more than one owner per contact.
Pros: Email campaigns are easier always with Hubspot.
Cons: Lack of features lacks behind.
Each part of this tool is well structured, the login, browsing through each panel, user registration; denote the quality of this work tool. In what I use, it facilitates the process in areas such as communication and online billing.
The tool has some details of use that prevent doing quality work. It does not have a system for downloading reports in PDF format, as a tool that shows statistics up to date.
Pros: It has everything we need and is very easy to use.
Cons: None that I can remember of at the moment.
Overall Experience: Very satisfied
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