HubSpot CRM

We've Electric Ride Lab been using this software for over two years and haven't looked back. We highly recommend HubSpot! Given the plethora of options available, choosing CRM software can be overwhelming. Thankfully, we were able to navigate the sea of CRM software and found the best one that suited our business needs - HubSpot. It's an all-in-one solution that helps you manage your sales pipeline, track leads, nurture prospects, and close deals. And it does so with ease, thanks to its intuitive user interface. You can also use HubSpot as a marketing tool by setting up email campaigns, landing pages, or social media posts.

We Echo Innovate IT are in the business of mobile app development. In any IT business, many queries come from various sources like traffic, social media, email campaigns, etc. Hubspot, the Premium CRM Tool, has been most beneficial in our various operations from 2018 until now. Through HubSpot, we managed all our data leads, referrals, onboarded customers, new campaigns, and everything under one roof. We could segregate the data based on dates, conversion ratios, and filters, thus helping the team distribute tasks effectively. Hubspot, a CRM giant, has mastered the game of customer satisfaction. You can contact their team for any problems round the clock, and they are there to help you. Their customer support team makes sure all requests are tracked and resolved in minimum time. This helps us in seamless work management.

We at Montrium use Hubspot to manage our email marketing.

Pros: The interface is very user-friendly. You can automate emails as part of a workflow or schedule them as regular emails. Workflows are helpful for lead nurturing and setting up if/then emails, e..g. if an individual registers for a webinar, they receive a reminder email for that webinar. Emails are easy to create from a template or clone from previous emails and editing is simple with drag & drop modules - text, images, CTAs, etc. You can test emails before you send them out as different contacts, or how they would appear for different email hosts. All of this means we can make highly professional, engaging emails in a short amount of time with Hubspot.

Cons: It's difficult to collaborate together in Hubspot, i.e. review and edit an email with real-time updates as a marketing team. We have to save, exit, and let the next person review. It's not a huge problem but it would be a nice feature to have.

At Technostacks Infotech Pvt ltd, we use Hubspot CRM. Following are the pros and cons:



Pros:

• Keeps the technology up to date with current web and marketing trends. Super easy and intuitive user interface Excellent award-winning end user support via live chat, tweet, or direct call.

• A lot of time saved with their automation workflows.

• All-in-one system for CRM, marketing, and sales, which makes it exceptional when it comes to collaboration. This means that you can more easily align your sales and marketing teams when it comes to reporting, workflows, and more. Allows to work on social media, emails, landing pages, analytics, and more, all in one place.

• Integration options if you are using other tools such as MailChimp,Zapier, Jira Cloud, WordPress, Slack, can improve follow up tasks, like adding an "important" notification to alert you that this task is important and should be followed up with first. Creating workflows can get tricky and confusing.

Cons:

• Can improve follow up tasks, like adding an "important" notification to alert you that this task is important and should be followed up with first. 

• Creating workflows can get tricky and confusing.

•  Slightly expensive for SMEs - would be great to have a cheaper pricing plan. While emails are free, if the list has too many names, it will cost you.

•  Manual cleaning of HubSpot database every now and then to make sure you get rid of the junk leads (e.g. competitors, job hunters, etc.) or bugs.

As a CEO of The Other Straw, here is my review regarding Hubspot CRM.

Pros: Ease of Use and Customization