HubSpot CRM

Streamline your entire business with a free CRM

4.4 116 Reviews
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Hubspot is a popular CRM software solution packed with customer service features for businesses of all sizes. The software unifies all the customer-centric services to a single platform, like marketing, sales, lead management, lead generation, and customer support service. This user-friendly CRM solution supports customization to adapt and scale software to market needs. The built-in analytic reports and dashboard give a complete overview of the company's CRM strategies and performance. The software offers the flexibility to subscribe to a single or a combination of its CRM modules. The pricing plan is segmented into three plans- starter, professional, and enterprise. The software offers a free trial.
HubSpot
2006
United States
3 Industries
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Online Training

HubSpot CRM Core Features

CRM

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Customer Service

  • Alerts/Notifications
  • Appointment Management
  • Help Desk
  • Live Chat
  • Response Templates

Lead Management

  • Campaign Management
  • Contact Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Lead Generation

  • Contact Database
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Coaching

  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Dashboard
  • Goal Setting/Tracking
  • Program Management
  • Progress Tracking

Business Management

  • Customer Management
  • Document Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Sales Management
  • Scheduling
  • Workforce Management

Marketing Automation

  • Analytics/ROI Tracking
  • Campaign Management
  • Email Marketing
  • Landing Pages
  • Lead Management
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

HubSpot CRM Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

HubSpot CRM Reviews

4.4 116 Reviews
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  • Most Recent
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  • Rating: low to high
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Zarar Ameen

Fulfill all our marketing and clients-related tasks

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Here at CANZ Marketing, the ease of planning, organizing & evaluating tasks and communication between our team members are our top priorities. Therefore, we use a combination of project management software to get our hands on the best of every option. For planning, collaborations in team projects, measuring & optimizing performance or evaluating task outputs, prioritizing tasks & many more features, we use Hubspot. It has taken our management to a whole new level with its ease of use and a multi-functional nature. We use HubSpot for all our marketing and clients-related tasks.

Natalia Minayeva

Positive

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Easy to track info about deals, integration with many platforms (and email), notifications, marketing tools

Cons: Limitation of functions

Ashish Darji

Good and easy

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Easy to use and have enough fields of the information store.

Cons: Concern about my stored data has access to me only, or they are selling this information to another form?

Marina Yelshanska

Best CRM Software

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Oleksii Vyshnyk

Good

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Easy to use and set up, many individual settings

Cons: Paid reporting

Ty Daniel Smith

Positive and will continue to use

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Ease of use and integrates with sales CRM

Cons: Expensive for premium features

Overall Experience: Best in the market that we have tried.

Kevin A. Weafer

ok/good

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: pretty full and dynamic

Cons: tedious

Aditya Santhanam

Very good

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: It's free, chrome plugin automates data entry, as well as automation, is everywhere

Cons: Nothing

Ayush Vyas

Easy to operate

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Very slick

Cons: None

Pablo Saura

Good CRM Software

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Everything in one tool

Cons: Cost

Tom Wondra

Solid. Works well given the use of gsuite for email and the nice integration.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Integration with gsuite is great, works very well. Tasks are nice.

Cons: Visual funnel is lacking. Task interface could be improved, but it works well.

Ciprian Popescu

Awesome New Features

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

HubSpot lately added mailshot campaigns, which is why I am migrating from Mailchimp to HubSpot, eliminating one step in my funnel.
Matthew Corney

Hubspot CRM - Not as good an experience as it was initially.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Love the CRM portion of Hubspot, however they only give minimal support unless you are a high paying subscriber and do not follow through to sell you on the marketing side of Hubspot. Used to be a big proponent / promoter of Hubspot but as of late they have consistently failed to deliver on customer expirience.
Daniel Sullivan

Excellent CRM

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Hubspot CRM is an excellent business solution with multiple tiers including one that is free for fledgling businesses just starting out. Like most business solutions, the pricing starts out relatively slow to allow for business growth and to make sure their business clients can keep up with the cost. Eventually the cose does increase substantially, but the thought process is that at that point the business is, in theory, doing so well that it doesn't really matter. Try it, you'll like it, but be informed and do your research.
Marc Bellot

The Sales Machine / Review CRM Hubspot

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

I am Marc Bellot, Cofounder of The Sales Machine in France. This is a review of HubSpot CRM. I am using this software for the last 3.5 years and we have several dozens of customers running Hubspot. I am highly satisfied with their software. I liked the ease of use, integration with Marketing & Sales modules, powerful dashboards. Our favourite features are Deals, Tasks, Scoring, emails tracking, meeting scheduling... However, they can improve on Outbound capabilities to become better. I will recommend “HubSpot CRM” + "Hubspot Sales Pro" to everyone. 

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