HubSpot CRM

Streamline your entire business with a free CRM

4.4 116 Reviews
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Hubspot is a popular CRM software solution packed with customer service features for businesses of all sizes. The software unifies all the customer-centric services to a single platform, like marketing, sales, lead management, lead generation, and customer support service. This user-friendly CRM solution supports customization to adapt and scale software to market needs. The built-in analytic reports and dashboard give a complete overview of the company's CRM strategies and performance. The software offers the flexibility to subscribe to a single or a combination of its CRM modules. The pricing plan is segmented into three plans- starter, professional, and enterprise. The software offers a free trial.
HubSpot
2006
United States
3 Industries
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Online Training

HubSpot CRM Core Features

CRM

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Customer Service

  • Alerts/Notifications
  • Appointment Management
  • Help Desk
  • Live Chat
  • Response Templates

Lead Management

  • Campaign Management
  • Contact Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Lead Generation

  • Contact Database
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Coaching

  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Dashboard
  • Goal Setting/Tracking
  • Program Management
  • Progress Tracking

Business Management

  • Customer Management
  • Document Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Sales Management
  • Scheduling
  • Workforce Management

Marketing Automation

  • Analytics/ROI Tracking
  • Campaign Management
  • Email Marketing
  • Landing Pages
  • Lead Management
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

HubSpot CRM Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

HubSpot CRM Reviews

4.4 116 Reviews
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Adam Stead

It\'s OK

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

I haven't used any other CRM software so this isn't a Hubspot V Salesforce review. Positive: I was extremely grateful that the Hubspot academy allowed me to speed up videos to a 1.75X tilt. (It was pretty slow). Negs: The blogging (which was my main thing) was glitchy. It would frequently change the colour of random bits of text and fail to un-change the colour when the text was mass selected, rather, I would need to select the text a line at a time. I believe it was embedded links that was causing this.
Tomas Kolafa

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  • Customer Support
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Rohit Ranjan

flexible and powerful solution

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  • Customer Support
  • Overall Rating

Review Summary

HubSpot CRM will help you close more deals with less work involved, because it organizes and tracks each aspect of your sales pipeline, and helps you grow it and develop in the right direction. The data insights it provides are simply unparalleled, and will certainly help your agents save time they usually spend on research. You can enjoy as much as 1,000,000 contacts and users, and unlimited storage, HubSpot CRM will run in the background of all tools you are already using, and you will be able to trigger it whenever you need it. The list of available integrations is very long, and includes products such as Pipedrive CRM, SugarCRM, Bigcommerce, Gravity Forms, Base CRM, Google Chrome, Google Dynamics, Snapengage, Dropbox, and many more (see the integrations tab above for a full list). Basically, HubSpot is applicable in any software ecosystem, and blends easily in all processes and operations instead of asking you to modify those to its benefit.
Rodrigo Ivn Camacho Arvizo

Amazing for Beginners

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
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Review Summary

Great app to track your contacts, and super easy to use. I recommend it specially for beginners.
Ches Allen

Great CRM

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  • Features
  • Customer Support
  • Overall Rating

Review Summary

Awesome customization, great interface. Only downside is that the free version does not include lists.
Daniel Berry

The Cream of the Crop When it Comes to CRMs

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  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

I've used HubSpot for years and it's much better than any other CRM I have used before. The interface is clean and user-friendly and the support team is top-notch. It also works seamlessly with the other components of the HubSpot Growth Stack. Definitely worth a demo.

Great and Fantastic

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Review Summary

Pros: The software guided to make me and my business better.

Cons: Paid version too costly.

Low-Cost Solution software

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Review Summary

Pros: Good small business option.

Cons: Limiting as you grow.

Very nice and best services

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Review Summary

Pros: Ease of use On the cloud iOS App Easy migration of information.

Cons: You can´t have more than one owner per contact.

Stanislav Novokhatko

Great tool, we love to work with

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  • Ease of Use
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  • Customer Support
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Review Summary

Pros: Easy to use, very flexible.

Cons: No cons.

Rushkar Information Technology

Good good and good

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  • Features
  • Customer Support
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Review Summary

Pros: It's providing the form and API

Cons: It's not storing the data in Card, it will fetch it runtime.

Vikrant Jain

Codiant\'s best CRM Partenr

Rating Breakdown

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  • Customer Support
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Review Summary

Pros: Insightful and unlimited customization makes it our first choice to use.

Cons: Inflexible

Amit Tiwari

User-friendly software with great resources. I am a big fan

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  • Features
  • Customer Support
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Review Summary

HubSpot CRM is great! There are lots of options for customizing contact and company properties, including the forms that appear when a user of the CRM creates or views the users. The ability to filter by company properties to view contacts who belong to companies matching those filters is really useful for us and other systems we've tried struggled to do this.

Vadim Peskov

Good for us

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: You can start with the free version of software available.

Cons: No problem at all regardless of integration.

Charlotte Chipperfield

Our 4 years of experience while using Hubspot

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Cost

Cons: Lack of knowledge on knowing how to best leverage the platform.

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