HubSpot CRM

Streamline your entire business with a free CRM

4.4 116 Reviews
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Hubspot is a popular CRM software solution packed with customer service features for businesses of all sizes. The software unifies all the customer-centric services to a single platform, like marketing, sales, lead management, lead generation, and customer support service. This user-friendly CRM solution supports customization to adapt and scale software to market needs. The built-in analytic reports and dashboard give a complete overview of the company's CRM strategies and performance. The software offers the flexibility to subscribe to a single or a combination of its CRM modules. The pricing plan is segmented into three plans- starter, professional, and enterprise. The software offers a free trial.
HubSpot
2006
United States
3 Industries
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Online Training

HubSpot CRM Core Features

CRM

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Customer Service

  • Alerts/Notifications
  • Appointment Management
  • Help Desk
  • Live Chat
  • Response Templates

Lead Management

  • Campaign Management
  • Contact Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Lead Generation

  • Contact Database
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Coaching

  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Dashboard
  • Goal Setting/Tracking
  • Program Management
  • Progress Tracking

Business Management

  • Customer Management
  • Document Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Sales Management
  • Scheduling
  • Workforce Management

Marketing Automation

  • Analytics/ROI Tracking
  • Campaign Management
  • Email Marketing
  • Landing Pages
  • Lead Management
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

HubSpot CRM Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

HubSpot CRM Reviews

4.4 116 Reviews
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Martha Frasolyak

Used this for years and love it

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Jacob Mathews

Superior in nearly every other way

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Maan singh Pannu

Good value

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Jerin Joy

Positive response

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  • Features
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Orekov Skaya

Functional, convenient and user-friendly

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  • Customer Support
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WEBDIGITA

A-Z Features Available

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  • Features
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Review Summary

Sometimes it's a little because it has a lot of options.

Saad Sufian

Great to use but I am on the search for a more basic CRM to manage with my team

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  • Ease of Use
  • Features
  • Customer Support
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Review Summary

Pros: Great giving you many features for a contact person, detail of client company and more

Cons: Layout of all features can overwhelming at times and can forget how

John Ostler

Great so far!

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  • Ease of Use
  • Features
  • Customer Support
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Review Summary

Pros: Easy to use, amazing custom dashboards, great tracking, integration with Gsuite

Cons: The amount of configuration you need to do upfront to get it to report on what you want (not sure this is avoidable)

Tessa (Carroll) Wuertz

Hubspot has the most power to allow us to do what we want

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  • Ease of Use
  • Features
  • Customer Support
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Review Summary

Pros: Lots of power to do things, a good visual board, customizable.

Cons: Steep learning curve, sometimes feels like it's almost able to do what you want, but then won't be able to do it. It can also be confusing at times.

Overall Experience: After trying multiple options, Hubspot has the most power to allow us to do what we want. It may take a while to fully grasp its power, but overall it works great.

Aptera

The free option is minimal but helpful. The paid options are great!

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  • Features
  • Customer Support
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Review Summary

Pros: Robust CRM, forms work really well, marketing automation is fantastic.

Cons: Expensive software, only get the good tools if you pay a lot of money.

Kim Beck

Excellent

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  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Love that everything is all in one place

Cons: New to us but have not run into any issues yet

Skyracle Technologies

Over price to upgrade

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  • Features
  • Customer Support
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Review Summary

Pros: Free version is available for trial

Cons: Bit complicated

Andres Romero

Good

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  • Features
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Review Summary

Pros: Very close to our sale process

Cons: Lack of deep integration with other marketing tools like MailChimp

Samuel Corso

Very good. Works for my purposes.

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  • Customer Support
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Review Summary

Pros: Lots of functionality available for free.

Cons: None really.

Victoria Naichuk

All in all, great set of tools in one

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  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Pros: Anytime access, support, fully analyzable synergy, large user community

Cons: N/A

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