Streamline your entire business with a free CRM

Hubspot is a popular CRM software solution packed with customer service features for businesses of all sizes. The software unifies all the customer-centric services to a single platform, like marketing, sales, lead management, lead generation, and customer support service. This user-friendly CRM solution supports customization to adapt and scale software to market needs. The built-in analytic reports and dashboard give a complete overview of the company's CRM strategies and performance. The software offers the flexibility to subscribe to a single or a combination of its CRM modules. The pricing plan is segmented into three plans- starter, professional, and enterprise. The software offers a free trial.
HubSpot
2006
United States
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HubSpot CRM video
HubSpot CRM

HubSpot CRM Core Features

Focus of CRM Feature
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Help Desk
  • Live Chat
  • Response Templates
Focus of Lead Management Feature
  • Campaign Management
  • Contact Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
Focus of Lead Generation Feature
  • Contact Database
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
Focus of Coaching Feature
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Dashboard
  • Goal Setting/Tracking
  • Program Management
  • Progress Tracking
Focus of Business Management Feature
  • Customer Management
  • Document Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Sales Management
  • Scheduling
  • Workforce Management
Focus of Marketing Automation Feature
  • Analytics/ROI Tracking
  • Campaign Management
  • Email Marketing
  • Landing Pages
  • Lead Management
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

HubSpot CRM Pricing

Pricing Type
  • Free
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based

HubSpot CRM Reviews

119
Total Reviews
4.4/5
Overall Rating
0
Recent Reviews

What Users Say

A complete marketing automation platform with powerful CRM integration
TJCG Pvt Ltd
TJCG Pvt Ltd, MVP & Custom Software Development Agency at TJCG Pvt Ltd
The best CEM I have ever used
Leonardo Silvestre Mardini
Leonardo Silvestre Mardini, Founder at Mardini Digital Agency
A Powerful CRM for Marketing and Sales Alignment
John Alexander
John Alexander
Unleashing the Power Mailchimp
Sachin Kumar
Sachin Kumar, Social Media Marketing Manager at kamala Farms
HubSpot is too good!
Arvind Upadhyay
Arvind Upadhyay, Digital Marketing Manager

What Users Like The Most

  • The free version allows you to try out HubSpot for 30 days before making a purchase decision.
  • You'll have no problem using HubSpot once you download the app. There's no need to install any plugins or third-party apps. All you need is a web browser and an internet connection.
  • HubSpot offers unlimited customization options. You can change colors, fonts, logos, and more.

What Users Like The Least

  • HubSpot has hundreds of integrations, it doesn't offer the same level of integration as competitors such as Salesforce and Pipedrive.
  • HubSpot's pricing plan starts at $45 per month. However, the price significantly increases if you want to upgrade to the enterprise plan
  • HubSpot only offers desktop applications at this point. However, they do plan to release mobile apps soon.

HubSpot CRM Reviews

Brooke Reed

Offers a lot more than other social media software does

The Michigan Creative team prefers to utilize HubSpot as it has specifically been a useful tool for our team to utilize because it offers a lot more than other social media software does. It has email automation, ROI tracking, sales tools, and so much more - so it's nice to have everything, including social media and ads, under one "roof". Pros: Easy to integrate all social media channels into one spot for easier posting. Posts have the option to be scheduled in bulk, though I haven't tried this feature out yet. You can set up the best times to schedule your posts and continuously post using those time options. Once you create a post on one channel, you can select the next social media channel you would prefer to share the content on as well, and everything will be copied down for you to edit. You can see basic insights for who clicked on the link, who interacted with the post, etc. Cons: Do not use two links with this. There have been times that it looked correct on the preview, and when it posted the wrong link was the one that showed up. Sometimes the channels will randomly kick you off because HubSpot is read as a third party, so you will have to re-connect your account. It doesn't happen that often. Can upload a video, but there is a size limit. Sometimes it's better to go to the site and upload videos directly.

Rating Breakdown

  • Ease of Use
  • Features
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Komal Khare

The most relevant CRM

It's very tough to judge any CRM unless you've been through because all are good at their place but after using HubSpot CRM, I can give my 200% on saying that it is the best of all. In terms of money, services, Softwares, also the content part. After using the software for my company - CedCommerce, I feel HubSpot can give competition to any CRM. HubSpot CRM is easy to use, so- unlike many CRM’s. It’s actually got acquired by sales and service teas, and it takes a minute to set-up. It integrates seamlessly with an E-Commerce store, so it’ll definitely increase your business. Hubspot is an inbound marketing automation tool by which customers get attracted to your products what they want according to their needs like HubSpot gives a wide range of features all tools that easily and in short time period you can attract your customers through email, social media, phone calls and many more. Pros- ->An easy-to-analyze pipeline and a powerful database to store information about your contacts. ->HubSpot provides these features and many more for free, splitting the value for your company and reducing any of the system’s cons. ->You can grow traffic and convert more visitors with a tool like HubSpot can save time. A tool that helps you get deeper insights you like your prospects. -> HubSpot is a high-reward time and low-risk investment to make for your business. ->Hubspot is the platform where you can sync E-Commerce data in HubSpot. it holds much more data automatically. Cons- ->The HubSpot CRM is perfect for growing business but might not be enough advanced for larger companies with many revenue streams. ->Having a lot of data from various sources streaming into the framework can become difficult for the organization. The overall experience I had with HubSpot is similar to a hand who is working with you continuously for the growth of my companies business model. It has everything that is required to achieve excellence in this competitive era. It has all that any company needs to set up an outstanding CRM. and I'm still constantly learning new things and finding a new way to use HubSpot and make my concept easier because HubSpot is most easy to use and intuitive from which we can easy to complete our marketing task easily.

Rating Breakdown

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Michael Lowe

Happy with the results

We use HubSpot CRM in our company - CarPassionate for our CRM functionalities. Following are the points I would like to share with after using Hubspot CRM: 1 It’s just a simpler, more intuitive interface. The integrations of other apps and upload of data are quick and seamless. We always struggled with other CRM software. 2  No complaints as yet

Rating Breakdown

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Martha Frasolyak

Used this for years and love it

Used this for years and love it

Rating Breakdown

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Jacob Mathews

Superior in nearly every other way

Superior in nearly every other way

Rating Breakdown

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Maan singh Pannu

Good value

Good value

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Jerin Joy

Positive response

Positive response

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Orekov Skaya

Functional, convenient and user-friendly

Functional, convenient and user-friendly

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WEBDIGITA

A-Z Features Available

Sometimes it's a little because it has a lot of options.

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Saad Sufian

Great to use but I am on the search for a more basic CRM to manage with my team

Pros: Great giving you many features for a contact person, detail of client company and more Cons: Layout of all features can overwhelming at times and can forget how

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John Ostler

Great so far!

Pros: Easy to use, amazing custom dashboards, great tracking, integration with Gsuite Cons: The amount of configuration you need to do upfront to get it to report on what you want (not sure this is avoidable)

Rating Breakdown

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Tessa (Carroll) Wuertz

Hubspot has the most power to allow us to do what we want

Pros: Lots of power to do things, a good visual board, customizable. Cons: Steep learning curve, sometimes feels like it's almost able to do what you want, but then won't be able to do it. It can also be confusing at times. Overall Experience: After trying multiple options, Hubspot has the most power to allow us to do what we want. It may take a while to fully grasp its power, but overall it works great.

Rating Breakdown

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Aptera

The free option is minimal but helpful. The paid options are great!

Pros: Robust CRM, forms work really well, marketing automation is fantastic. Cons: Expensive software, only get the good tools if you pay a lot of money.

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Kim Beck

Excellent

Pros: Love that everything is all in one place Cons: New to us but have not run into any issues yet

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Skyracle Technologies

Over price to upgrade

Pros: Free version is available for trial Cons: Bit complicated

Rating Breakdown

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